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Complete Solutions (Scotland)

38 Marchmont Road
Edinburgh
City of Edinburgh
EH9 1HX
0131 622 2213

Website not available

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“ Complete Solutions... ”

Apr 10,2018
Minithumbdown
By: 'edistudent'
Apr 10,2018
0 people found
this helpful
We had an almost exclusively negative experience with Complete Solutions. Aside from all of the material problems we encountered, the staff themselves treated us with complete disdain and were consistently very rude, save a few in the office. When we asked for help they were ...
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Comment on agent fees
bad
Was this helpful? Yes
Dec 15,2017
Minithumbdown
By: 'Complete Solutions Suck'
Dec 15,2017
0 people found
this helpful
Unprofessional, rude and patronising. Complete Solutions were discourteous to us as tenants since the beginning of our tenure. Of the many, many negatives of being in their 'care' was finding them in my bedroom while I was still in bed - they had let themselves ...
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Comment on agent fees
Bad.
Was this helpful? Yes
Oct 11,2017
Minithumbdown
By: 'ismith'
Oct 11,2017
3 people found
this helpful
The worst letting agent I have ever had to deal with. The process started when I replaced an already existing tenant. During this process CS were rude, unhelpful and incompetent. Every time I called to ask some quick question regarding the process of taking over ...
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Nov 17,2016
Minithumbdown
By: 'Kathleen'
Nov 17,2016
5 people found
this helpful
'Complete Solutions' is probably the most ironic name this letting agency could have chosen. Staff are unprofessional and extremely unhelpful. I had a problem with one of the windows in my bedroom from the moment we moved in. It did not shut properly and never ...
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Comment on agent fees
Rent was standard Edinburgh but doubled during the month of August which was an absolute scam considering the quality of the flat.
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Oct 15,2015
Minithumbdown
By: 'Never again'
Oct 15,2015
5 people found
this helpful
Fine when you are looking and handing over money, shocking when there is any issue. We had kitchen ceiling collapse during exam period. Not there fault it collapsed but we had to make things happen and clear up etc etc. Absolutely no rent reduction, apology ...
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Sep 10,2015
Minithumbdown
By: 'tenant101'
Sep 10,2015
4 people found
this helpful
I have had the worst year with this letting agency. They were quick to take our money but very slow in paying back our deposits. Throughout the year whenever I had an issue it was always more hassle than was worth to resolve it. Some ...
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What agent could do to change your mind?
Treated us as adults rather than as 'pesky students' been cooperative and acted as a team within their own company, so that there would be no communication breakdown. Respected our issues and offered us better solutions
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