• Tom Kite
    Tom Kite
  • Hannah Bernard
    Hannah Bernard
  • Sarah Kite
    Sarah Kite
  • Philip Ashford
    Philip Ashford
  • Ben Harrington
    Ben Harrington
  • Joshua Bounds
    Joshua Bounds
  • Angela Bachu
    Angela Bachu
  • Andy Hayton
    Andy Hayton
Our Vision
To provide unrivalled Property Services to Landlords and Tenants, offering only the Best Homes that meet the Comfort Standard.
To have a positive impact within our industry and local community.

56 The Ropewalk, The Park
Nottingham
Nottinghamshire
NG1 5DW
0115 9338997

 


Properties for sale
Properties for rent
Jan 17,2017
Minithumbup
By:
Jan 17,2017
Featured Review
0 people found
this helpful
As a landlord, I have confidence in Hannah, Tom the team to contact me when necessary and also ensure our students have a good experience. With a good network of trade contacts and lettings experience, I have found I can trust Tom and Hannah's opinions about priorities for student living, maintenance and what improvements would be valuable. Keep up the good work and Thanks....
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Comment on agent fees
Standard rates, but the good service is the reason I remain with Comfort Lettings in a market that is increasingly full of agents keen for business.
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
Featured Review
0 people found
this helpful
Staff at Comfort Lettings are approachable and friendly, and offer easy and reliable means to contact them; via email or phone. I was surprised how quickly and professionally emails were responded too. Repairs or problems with the house were sorted relatively quickly and dealt with with consideration. This is great, considering we rented a student house from them. The only negative comment is that we chose a bill scheme that Comfort Lettings offer, and there was an issue with being overcharged....
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
Featured Review
1 people found
this helpful
Friendly and helpful staff who were easy to contact and relatively quick to respond. Fast service for any repairs that had to be done to the house and very fair in terms of damage charges versus genuine wear and tear. Only negative is that we had an issue with being overcharged for bills which seemed to be caused by errors both from the utility companies and Comfort and took a number of months to resolve....
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Nov 26,2016
Minithumbup
By:
Nov 26,2016
Featured Review
0 people found
this helpful
Comfort Lettings is by far the best agent in the Nottingham area! The staff are, without exception, helpful and friendly. Angela's efforts to find tenants for our flat this went above and beyond our expectations. She was both professional and pro-active throughout, and kept us fully informed about inquiries and interest in our flat. I will have no hesitation in using Comfort Lettings in the future....
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Comment on agent fees
As a landlord I was offered a very competitive rate for the tenant finding service. Tenant fees are a big annoyance for me and are a major factor in choosing which agent to use. The tenant fees at Comfort are very reasonable and are by far the lowest I could find in the area.
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
Featured Review
0 people found
this helpful
When we looked to rent a house in Nottingham we had little time to complete the application process as my husband was due to start a new job in Nottingham imminently. I found Comfort Lettings whilst searing the internet. Josh and Hannah gave us such good customer service; friendly, agile, and attentive. Even though English is my second language, Hannah gave with so much attention and explained everything clearly. I really recommend the Comfort Lettings team, they are very professional. (Ivete Ma...
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Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Comfort Lettings have been great on both occasions I have used their 'Find a Tenant' service. Great service, always reliable and professional. They even handles a move in when I was out the country. Would 100% reccommend....
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Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
Comfort Lettings were great! Always helpful and happy to ask any questions that I had. I used them while studying in Nottingham and they made it so easy, even when arranging housing from another country....
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Comment on agent fees
Good.
Was this helpful? Yes
Mar 09,2016
Minithumbup
By:
Mar 09,2016
0 people found
this helpful
I had an issue with the heating in my flat and called Comfort to sort it out. My heating and hot water was not working due to low water pressure and because of the cold weather we were having at the time I was really keen to get the problem fixed quickly. Josh and Hannah were most helpful and managed to get into my flat and sort out the problem. I was having a very busy day at work and I was so happy to have been able to leave the problem with them. When I got home after a very long day, I was s...
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Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
Comfort Lettings provide a thoroughly professional and efficient service. We have used their service for four years and in that time we have nothing but praise for the way they go about their business. They are extremely courteous, easy to deal with and always trying to develop the service they provide...
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Comment on agent fees
The fees are worth it for the expertise and peace of mind.
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Hannah is an amazing and approachable Individual. She always ensures her customer service is the forefront of ER work. She would bend over backwards to accommodate and resolve any issue or troubles In all areas of her work. Shee is dedicated, trustworthy, honest and approachable which is parmount in her job. A great sense of humour and clearly Ives her job. Is a credit to the company and atands out high above the rest....
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Comment on agent fees
Reasonable agents fees.
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
The houses are nice, and staff are welcoming and supportive. Any issues are dealt with quickly and all work done is professional. Would definitely recommend them to anyone, student or not....
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Comment on agent fees
Agent's fees are expensive, but what you get from it is worth it.
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
We find Comford Letting an excellent agent for our student letting and who give us an extremely good service,their quarterly reporting is very precise and they are always on the end of the phone when we want to talk to them. We highly recomend them....
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Comment on agent fees
Their fees are well in line with the market
Was this helpful? Yes
By: Tom Kite
Feb 26, 2016
View all comments (1)
Thank you for the kind review! However, we think perhaps you have put your name down as one of our team by mistake?! Many thanks, Comfort Lettings.....
Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
We have used Comfort Lettings for several years and the service we have received has been exceptional and extremely professional. The team is very proactive and have provided us with good and timely advice on several issues such as obtaining the HMO. They have made suggestions on ways to improve the property to meet the changing needs of students. A first class agent; we would definitely recommend Comfort Lettings....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
We have a number of professional and student properties that in the past were let through a couple of other agents. we decided a few years ago, to give comfort lettings a chance due to their enthusiasm. The first couple of years they did really well and we were more than happy with the service, so we passed a few more over to them, now most of our portfolio is with them. the rest will follow. we feel they have surpassed our expectations and trust them completely. They achieve good rent and good ...
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Comment on agent fees
good
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
I've let my property through Comfort Lettings for 3 years and I have had consistently good service from the team. I would not hesitate to recommend Comfort Lettings to friends wishing to let their property, or those looking for somewhere to rent. In my experience the team have always dealt with queries and responded to maintenance requests in a timely and efficient manner....
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Comment on agent fees
Good value for the service provided
Was this helpful? Yes
Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
this helpful
I found the staff at Comfort Lettings extremely approachable and effective. The property was kept to a high standard, with maintenance carried out promptly. Tom and Hannah were particularly considerate with regards to notice for inspections or viewings, and even supported my housemate with the process of taking an inventory upon receiving the keys to the property. Every detail was considered for smooth hand over at the beginning and end of our tenancies and we felt valued and supported as tenant...
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Comment on agent fees
Agents fees were reasonable and in line with other competitors.
Was this helpful? Yes
Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
this helpful
My experience with Comfort Lettings has always been highly favorable. Exceptional professionalism and diligence, and in Tom Kite, a willing knowledge bank who has helped considerably with my investment decisions. I couldn't recommend them highly enough....
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Comment on agent fees
Good, as standard
Was this helpful? Yes
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
Always friendly and helpful when ever we needed assistance. Never had any complaints which is much more than I can say for most of my precious letting agents. Very good....
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Feb 16,2016
Minithumbup
By:
Feb 16,2016
0 people found
this helpful
Josh and Hannah helped us secure our ideal home, and have been great at keeping us updated with the letting process and with any questions we had about the property. Always easy to get in touch with, and made the moving process run smoothly and easily!...
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Comment on agent fees
The agent's fees were very reasonable, and helped make it an affordable first time home.
Was this helpful? Yes
Feb 14,2016
Minithumbup
By:
Feb 14,2016
0 people found
this helpful
Comfort Lettings as a company are brilliant, I have been a tenant now for 3 years and have always received the help and advice that I need, they provide a high standard of service and give all support required! Especially, Josh as he seems to be the person that I am always talking to on the phone, he is a professional individual that works hard to solve any problems or questions that you have (even if they seem ridiculous) he is extremely approachable and friendly! He is a fantastic asset to the...
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Comment on agent fees
No concerns over Agent Fees, they are reasonable for the responsibility that they have and the tasks that they complete!
Was this helpful? Yes
Feb 13,2016
Minithumbup
By:
Feb 13,2016
0 people found
this helpful
This agent has always been very friendly and helpful, making us feel welcome and at ease in our property. If there is an issue, emails are replied to quickly and efficiently and in general everything has been sorted out really well. They are a brilliant agent and I would not hesitate to recommend them....
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Comment on agent fees
The fees seem reasonable.
Was this helpful? Yes
Feb 13,2016
Minithumbup
By:
Feb 13,2016
0 people found
this helpful
On a personal level, when entering a new country as an international student, there's always an element of doubt about the people you're dealing with until you meet them in person. Rest assured, I'm highly impressed by Comfort Lettings; the property is exactly as I expected, the team is highly efficient and they're always happy to help when we need any. Very happy with my experience!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Great company - always on call if you need and really friendly. Give lots of time to prepare for viewings and always really considerate of our schedules....
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Comment on agent fees
Good fees, very reasonable
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
This is my second year in a Comfort Lettings student house and I'd highly recommend them. We have dealt mostly with Josh and Hannah - they are always friendly and easy to get in touch with, and respond to any questions we have quickly. They also keep us well up to date on any visits to the house for maintenance or viewings and give us plenty of notice. They keep their houses in excellent condition, and any problems we've had with the house have been fixed and dealt with very quickly which is fan...
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Comment on agent fees
Fees are reasonable.
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
We first booked our viewing on the 25th of November 2014, and viewed the house on the 1st December. We liked what we saw and were guided superbly through the process of signing for the house, and everything was plain sailing. Move in was just the same, the house had been done up over the summer to an excellent standard and we couldn't be happier. Having moved in on 1st August, by mid October we decided to re-sign for next year, as for the money it is impossible to find. House with so much to off...
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Comment on agent fees
Very fairly and competitively priced, considering location, size of the property and the bills inclusion.
Was this helpful? Yes
Feb 09,2016
Minithumbup
By:
Feb 09,2016
1 people found
this helpful
HMO law is an absolute nightmare to decipher. Phil Ashford untangled it for me, and was able to specify exactly which Act, clause and paragraph appertained to my situation - information I was unable to find out for myself despite hours spent online reading mind-numbing, confusing texts. For this I thank him very much....
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Comment on agent fees
Unknown
Was this helpful? Yes
Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
From the start of our tenancy with Comfort Letting Hannah was very good in explaining the terms and was very helpful in sorting out our issues like Gas, Parking and setting up accounts. The service with Comfort Letting was absolutely fabulous and staffs all are very good and pleasing with tenant and also they do best service . I would recommend Comfort Lettings as a working partner to any Landords or tenant....
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Comment on agent fees
Agent Fees is nominal and in par with market.
Was this helpful? Yes
Jan 04,2016
Minithumbup
By:
Jan 04,2016
0 people found
this helpful
Comfort Letting Agents currently manage three student houses for me, and I cannot recommend them highly enough. They have had no trouble in signing up good tenants offering full market rent early in the student lettings season, and the day-to-day management of the properties has been faultlessly smooth. I have now dealt with everyone who works at Comfort and everyone has been invariably very helpful. On two of my three houses, I took advantage of their project management service to do a full-sc...
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Jul 31,2015
Minithumbup
By:
Jul 31,2015
0 people found
this helpful
As a student myself and a group of friends rented a property from Comfort Lettings for two years during university. I would definitely recommend them as letting agents and will be dissaopinted not to be renting through them for my final year! The team were professional throughout and as first time student renters were very supportive in answering our many questions and helping us through the process! The team are easily reachable by mobile or email and respond quickly to both. As regards the ...
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Jul 15,2015
Minithumbup
By:
Jul 15,2015
0 people found
this helpful
We found everyone at Comfort Lettings very polite and friendly. They reply to calls and emails quickly and have an easy-to-use on-line system for reporting any maintenance issues. They communicated well about inspections and viewings and provided a comprehensive information booklet when we first moved in. The property was in very good condition and we would recommend Comfort Lettings to everyone....
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Mar 25,2015
Minithumbup
By:
Mar 25,2015
0 people found
this helpful
Comfort Lettings were so helpful in getting my house rented over the last year. It is the first time I had been through this experience and Tom was brilliant in explaining everything well and guiding me through the process. My house was rented very quickly and I felt that their communication throughout was excellent. I received photographs following inspections and was delighted with how they had a handle on everything. Hannah was prompt and efficient with any questions I had and I felt my prope...
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Jan 16,2015
Minithumbup
By:
Jan 16,2015
0 people found
this helpful
Comfort Lettings is by fair the best letting agency my partner and I have ever used. They have always got in touch ASAP with any communication regards to any queries we had or anything that needed sorting at the property. Hannah Bernard has been such a pleasure to have had by our side whilst renting the property, always been very polite and friendly as well as making sure that we were always happy and any concerns we had were dealt with in a very professional manner and done as quickly and effic...
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Comment on agent fees
Fees were cheaper than most agency fees we had previously paid for renting a property so would definitely pay that price again.
Was this helpful? Yes
Dec 29,2014
Minithumbup
By:
Dec 29,2014
0 people found
this helpful
Both Hannah and Tom have always been very friendly and ready to help. All the problems at the property are resolved quickly and without any delays. I have been with a few agencies before but this one is the most professional for me. In contrast to many other agents there is no need to pay high and unecessary fees when you rent from Comfort Lettings. In my opinion they are a shining example of what a good, professional agency should be like....
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Dec 10,2014
Minithumbup
By:
Dec 10,2014
0 people found
this helpful
Comfort Lettings are, without doubt, the best agency I have ever dealt with. My housemates and I have lived in two different 'Comfort houses' over a period of 2 years, and from day one Comfort were amazingly helpful and friendly, as well as professional. Their properties are of an excellent standard and, for us, they felt more like a home rather than a student house. Any problems/maintenance issues/ questions were always dealt with quickly (under 24 hours). The staff are also extremely friendly,...
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Nov 27,2014
Minithumbup
By:
Nov 27,2014
2 people found
this helpful
Hannah and Josh have always been extremely welcoming, friendly and helpful. They provided an excellent service and patiently waited for all three tenants in the house to come and sign the contract even though we could not all come at once as two of us were overseas. When we had issues in the house which required fixing, they sent someone straight away to fix it. The property we live in is completely renovated, comfortable and cosy. Comfort Lettings is the sort of agency that cares for its tenant...
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Areas covered
  • NG1
  • NG12
  • NG3
  • NG2
  • NG4
  • NG5
  • NG6
  • NG7
  • NG8
  • NG9
  • NG11

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 41 0 0 0 0 0 0 0

Job vacancies

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Agent Fees

No fees set.
Last updated at 3:19 PM 10/06/2016 by Tom Kite

Complaints Procedure

No procedure set.
Last updated at 3:19 PM 10/06/2016 by Tom Kite
Tom Kite Tom Kite
Partner
26 reviews

About Tom No description set View full profile
Hannah Bernard Hannah Bernard
Portfolio Manager
28 reviews

About Hannah No description set View full profile
Sarah Kite Sarah Kite
Accounts
0 reviews

About Sarah No description set View full profile
Philip Ashford Philip Ashford
Partner
1 reviews

About Philip No description set View full profile
Ben Harrington Ben Harrington
-
0 reviews

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Joshua Bounds Joshua Bounds
Portfolio Manager
14 reviews

About Joshua No description set View full profile
Angela Bachu Angela Bachu
Portfolio Manager
1 reviews

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Andy Hayton Andy Hayton
Accompanied Viewer
0 reviews

About Andy No description set View full profile


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