• Mark Crampton Smith
    Mark Crampton Smith
  • David Gilson
    David Gilson
  • Penny Berrington
    Penny Berrington
  • Lindsay King
    Lindsay King
  • Tina Doyle
    Tina Doyle
  • Jane Robinson
    Jane Robinson
  • Adele Patrick
    Adele Patrick
  • Maja Szczotka
    Maja Szczotka
  • Rebecca Poole
    Rebecca Poole
  • Stephanie Coll
    Stephanie Coll
  • Monika Pawlik
    Monika Pawlik
  • Emma Ferguson
    Emma Ferguson
  • Cristina Trevino
    Cristina Trevino
  • Callum Leslie
    Callum Leslie
  • Sara Backlund
    Sara Backlund
  • Verity Smith
    Verity Smith
We are a multiple Sunday Times award-winning lettings agent in Oxford and our main focus is treating you honestly and fairly, whether you're a landlord or tenant. We believe in ethical lettings. This means no excessive renewal fees, reasonable and justifiable rates, and deposits returned in full where possible.

9-10 St Clements
St Clements,Oxford
Oxfordshire
OX4 1AB
01865 722722

 
Website not available

Properties for Sale
Properties to Rent

Nov 23,2017
Minithumbup
By: 'Delighted Landlady Delighted Tenant'
Nov 23,2017
0 people found
this helpful
I turned to College and County after having received poor service from another agent so was my expectations were generally quite low. I explained my situation and requirements - ie I wanted full management and an agency I could depend on to respond to any issues that may arise. Before finding the most perfect tenant ( in less than x2 weeks) they inspected the property and made recommendations for a small number of essential improvements. This work was carried out without delay, by a thoroughly ...
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Comment on agent fees
It is very difficult to put a value on professionalism, but College and County have it in abundance and their fees are competitive and without question, worth every penny.
Was this helpful? Yes
Jun 26,2017
Minithumbdown
By: 'B29'
Jun 26,2017
0 people found
this helpful
We were very disappointed with the service we received from College and County. On arrival, the house was filthy! The carpets were dirty and had clearly not been hoovered as there were toe nails scattered throughout the bedroom and living room. The sofas were badly stained. The bathroom was extremely moldy as was the office room. The grass in the garden was above waist level. We contacted college and county who agreed to send a gardener and professional cleaners. Although we have no complaints w...
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Mar 06,2014
Minithumbup
By: 'Mr. D. Tunbridge'
Mar 06,2014
3 people found
this helpful
Having used a couple of others over the years, my dealings with this agency have been second to none I have ever experienced before. * When we moved in everything was explained & any questions answered * The next day they checked everything went well with our the move * The small issue I had was quickly & efficiently dealt with without question or delay I would highly recommend College & County for an excellent service from start to finish....
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Feb 10,2014
Minithumbup
By: 'Dave Davies'
Feb 10,2014
3 people found
this helpful
College and County have let and managed properties for me for around 8 years. They have always been completely professional and very easy to deal with and I have never had cause to complain. They always make good recommendations and every member of staff is polite, cheerful and very helpful. I\'m more than happy with their service....
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Was this helpful? Yes
Feb 07,2014
Minithumbup
By: 'N & M J'
Feb 07,2014
3 people found
this helpful
As landlords we have found College & County really excellent - they are always helpful and friendly. Anything that crops up is immediately dealt with and resolved in super-quick time. Great for tenants and landlord alike. Our son was among a group of four tenants in the house we own in Oxford for 1 year and he also said that from a tenant\'s point of view College & County are definitely a cut above the rest in Oxford. So having seen things from both sides of the coin it\'s good to kn...
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Mar 20,2013
Minithumbup
By: 'DJB'
Mar 20,2013
3 people found
this helpful
I have no hesitation in recommending College and County and would like to thank the team for all there help over the last 3 years. They have always been efficient and proactive in finding tenants and whilst ensuring that rents are competitive they understand the importance of tenant selection, which has given me a great group of tenant's year on year....
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Sep 14,2011
Minithumbup
By: 'A. Butler'
Sep 14,2011
3 people found
this helpful
Excellent service provided for us. 6 individuals living in the property as students and they provided a service full of clarity and ease. Stuck to their word on issues ranging from shower replacements, garden work and maintenance issues, and provided ample time when arranging to visit us. Recommended to further students in the area and all have had a good service....
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Apr 27,2011
Minithumbup
By: 'Mover'
Apr 27,2011
3 people found
this helpful
Very satisfied with the service. Quick reference check, proper check in and inventory check. Agents very helpful throughout our tenancy. We had to move out half way trough the contract due to family reasons - they were very supportive and helpful, didn't charge us for leaving the property before the end of contract, which is highly appreciated. Few issues with the property - sink leaking etc - prompt response and quick fix. Overall - would recommend Thumbs up...
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Was this helpful? Yes
By: markymark
Jul 06, 2011
View all comments (1)
Dear Mover, Thank you very much for your review. I am pleased that my team were able to offer you a service that met your needs. ...
Dec 01,2009
Minithumbdown
By: 'sleepless99'
Dec 01,2009
8 people found
this helpful
I rented a newly converted basement flat with College and County, who misled me into thinking it was a separate unit when the electricity was shared with the upstairs property. The water board and council had not been notified that the house had been split. Cowboy builders had not put in any ventilation in the closet toilet nor made any provision for soundproofing - so I could follow the conversations of the students staying upstairs. The noise from their stereo caused light fittings to come loo...
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Areas covered
  • OX1
  • Oxford
  • OX2
  • Abingdon
  • OX3
  • Kidlington
  • OX4
  • OX5
  • OX14
  • OX13
  • OX10
  • OX11

ARLA TPOS TDS SAGEagent


Review statistics

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Job vacancies

Please see a list of jobs available

Agent Fees

Our fees are calculated based on the work we will be doing for our client. we are determined to offer a one-stop-shop approach to charging our clients so there will be no hidden costs, and we will always be transparent.

For tenants, our administration fees are the lowest in Oxford, and there are no renewal fees.
Last updated at 4:34 PM 12/01/2018 by College and County

Complaints Procedure

We take any complaints very seriously. Should a problem not be resolved by the department head on the phone, all written complaints come straight to the managing director who will investigate in person and reply, having kept the complainant informed, when resolution is achieved.
Last updated at 4:34 PM 12/01/2018 by College and County

Awards won by College and County

Individual Branch Awards

Mark Crampton Smith Mark Crampton Smith
Director
0 reviews

About Mark Tea boy and occasional odd job person … Trouble shooter and media star; I have been with College and County since the beginning and have been fortunate enough to surround myself with a strong staff View full profile
David Gilson David Gilson
Lettings Director
0 reviews

About David In 2007 I was studying a RICS degree at Oxford Brookes University specialising in sustainable development and became a College and County tenant. I have always had a real interest in properties and in View full profile
Penny Berrington Penny Berrington
Office Manager / Lettings Negotiator
0 reviews

About Penny No description set View full profile
Lindsay King Lindsay King
Senior Lettings Negotiator
0 reviews

About Lindsay Originally from Lincolnshire, I moved to Oxford in 2011 after finishing university in Sheffield.Having studied and worked in the events industry, I decided to take the plunge and move into the propert View full profile
Tina Doyle Tina Doyle
Director at Core Renovations
0 reviews

About Tina Having spent the last 11 years with the team at College and County, I am thrilled to be offered the fantastic opportunity to establish a new company focusing solely on Project Management for residenti View full profile
Jane Robinson Jane Robinson
Finance Manager
0 reviews

About Jane I have been with College and County for over 10 years now and it has gone from strength to strength. I have loved being part of that ongoing growth. I am a true Oxford β€œgirl” with over 20 years’ View full profile
Adele Patrick Adele Patrick
Accounts Assistant
0 reviews

About Adele Oxford born and bred, to date, my best childhood memory is admiring the view of Oxford Spires from my back garden; still the best view of Oxford today.I have been with College and County for nearly th View full profile
Maja Szczotka Maja Szczotka
Property Manager
0 reviews

About Maja I am originally from Poland but have been living in Oxford for over 5 years and I find myself fascinated by the Property Market. I like jobs where I can socialise and meet new people and I have found View full profile
Rebecca Poole Rebecca Poole
Lettings Negotiator
0 reviews

About Rebecca Having previously gained experience as a lettings negotiator in Herefordshire, I chose to relocate to Oxfordshire and join College and County in September 2015 in order to undertake a new challenge in View full profile
Stephanie Coll Stephanie Coll
Lettings Administrator/Marketing Manager
0 reviews

About Stephanie After graduating from Goldsmiths University and having gained a degree in Drama and English, post London, my life has gone off on a tangent. I decided to return back to my hometown of Oxford and I hav View full profile
Monika Pawlik Monika Pawlik
Lettings Administrator
0 reviews

About Monika I am originally from Poland and have been living in Oxford for 7 years already and I cannot imagine myself in any other city in England. Oxford has a soul which I absolutely love.I am inexperienced in View full profile
Emma Ferguson Emma Ferguson
Accounts Assistant
0 reviews

About Emma After working in Business Travel for many years, I decided to have a complete career change so decided to fly high with College and County in the Accounts department. I have been here just over a year View full profile
Cristina Trevino Cristina Trevino
Compliance Officer
0 reviews

About Cristina Originally from Madrid, I arrived in Oxford in October 2015 and I am extremely happy to be living and working here in this amazing city.After completing my degree as a Civil Engineer, I began working View full profile
Callum Leslie Callum Leslie
Senior Property Manager
0 reviews

About Callum I was raised and educated in Oxfordshire and have always loved the area. When my first child was born we knew we wanted to move back and live in the countryside.I began a career in property management View full profile
Sara Backlund Sara Backlund
Property Manager
0 reviews

About Sara Being Scandinavian and living in different cities around the world, I am now pleased to call England, and particularly Oxford, my home. I joined College and County last summer as a Trainee Property Ma View full profile
Verity Smith Verity Smith
Property Manager
0 reviews

About Verity Born and bred Oxfordshire girl, I have almost two years’ experience in the Property Management sector within Oxfordshire, after graduating from the University of Southampton.I have been lucky enough View full profile

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