Colin Bibra
4.4/5, 75 reviews
87% recommended
83% sales valuation accuracy
83% sales fee satisfaction
100% lettings valuation accuracy
95% lettings fee satisfaction
As one of Ealing's leading independent firms of Estate and Letting Agents, Colin Bibra and Co draw upon the experience of individuals with a huge depth of local knowledgeand we offer services for the sales, purchasing, rental and letting out of property, property management and property investment. show more As one of Ealing's leading independent firms of Estate and Letting Agents, Colin Bibra and Co draw upon the experience of individuals with a huge depth of local knowledgeand we offer services for the sales, purchasing, rental and letting out of property, property management and property investment.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 83% 83% £315,000 £570,000
Lettings 100% 95% £925 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 1 36 7 6 0 0 0 14 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Dealing Quickly with Tenant Queries...”

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Feb 18,2020
Minithumbup
Nabeel
By: 'mike'
Feb 18,2020
0 people found
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Very helpful and great at keeping me informed all along the way when dealing quickly with my tenants issue. Much appreciated...
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“I dealt with Simon and Jason, as well as havi......”

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Feb 18,2020
Minithumbup
By: 'D Smith'
Feb 18,2020
0 people found
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I dealt with Simon and Jason, as well as having contact with a couple of other members of the team at Colin BIbra. The entire experience was marked by a persistent and compassionate focus to getting things to the finish line, a high degree of ...
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“Nabeel was more than helpful with the recent ......”

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Feb 17,2020
Minithumbup
Nabeel
By: 'Niamh Lynch'
Feb 17,2020
0 people found
this helpful
Nabeel was more than helpful with the recent issue I've had in my rented accomodation. He responded to my email promptly and dealt with the issues straight away. Everything was dealt with within a week which we greatly appreciated....
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“I was very impressed on how quickly Simon han......”

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Feb 17,2020
Minithumbup
By: 'Barbara Martin'
Feb 17,2020
0 people found
this helpful
I was very impressed on how quickly Simon handled the whole process of finding a suitable tenant and taking the pictures of the property. He considered all my requirements in finding a suitable tenant soon as the property was refurbished and available. Excellent service provided ...
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“Excellent service throughout...”

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Feb 12,2020
Minithumbup
Jason
By: 'Gary Brennan'
Feb 12,2020
1 people found
this helpful
Excellent service throughout, shown the perfect property by simon with all our requests covered. Very responsive communication with Jason and always happy to answer any questions we have....
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“Nabeel has been very responsive and helpful i......”

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Feb 06,2020
Minithumbup
Nabeel
By: 'Stefano'
Feb 06,2020
0 people found
this helpful
Nabeel has been very responsive and helpful in sorting out our issues with the property. Highly recommended for a smooth tenancy...
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“I've had a positive experience with this agen......”

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Jan 29,2020
Minithumbup
Nabeel
By: 'Kelly'
Jan 29,2020
0 people found
this helpful
I've had a positive experience with this agency, they are always very quick to respond to emails. I've had a far better experience with Colin Bibra as opposed to private landlords. Nabeel has been very proactive in resolving the issues at my flat swiftly and ...
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“Thank you Nabeel for all your help and gettin......”

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Jan 03,2020
Minithumbup
Nabeel
By: 'Babs Alaba'
Jan 03,2020
0 people found
this helpful
Thank you Nabeel for all your help and getting things sorted for us as soon as you can. Thank you Babs...
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“The worst customer service...”

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Oct 30,2019
Minithumbdown
Jason
By: 'Micha'
Oct 30,2019
0 people found
this helpful
The worst customer service I have ever experienced through an estate agency. Jason was rude, couldnt understand and read emails correctly, unhelpful and arrogant. If you can help it, dont use Colin Bibra as an estate agent, and definately avoid Jason at all costs....
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“I got the service I needed to insure my move ......”

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Oct 01,2019
Minithumbup
By: 'Chiedozie Ogbene'
Oct 01,2019
0 people found
this helpful
I got the service I needed to insure my move out was done correct. I got quick and efficient reply’s. Nabeel was great in solving my problems quick. Very understanding and easy to communicate with. Without a doubt best I have dealt with....
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“Very prompt response to my request and sent a......”

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Sep 25,2019
Minithumbup
Nabeel
By: 'gemma williams'
Sep 25,2019
0 people found
this helpful
Very prompt response to my request and sent a follow up email to ensure the work had been carried out. Attentive and efficient...
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“I am reviewing Jason at Ealing.As far as I c......”

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Sep 21,2019
Minithumbup
Jason
By: 'Samantha Stone'
Sep 21,2019
0 people found
this helpful
I am reviewing Jason at Ealing. As far as I can see, Jason was the key that ensured my son and friends moved into their new flat. I spoke to Jason yesterday and found him to be polite and extremely helpful. Straight answers to straight ...
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“Helpful and very responsive...”

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Sep 10,2019
Minithumbdown
By: 'Arvind Kumar'
Sep 10,2019
0 people found
this helpful
Helpful and very responsive I've been with them form years. They are very helpful and always responsive . Our fridge was not working from some time and they were prompt to get the same checked and replaced in no time. Thanks Arvind...
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“Was a great experience throughout the process......”

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Jun 26,2019
Minithumbup
Georgia
By: 'Sean Stringer'
Jun 26,2019
0 people found
this helpful
Was a great experience throughout the process, Georgia kept us informed throughout the it all and made everything seamless. Thank you again....
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“Good...”

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Jun 05,2019
Minithumbup
Mahnaz
By: 'O Jabarkhyl'
Jun 05,2019
0 people found
this helpful
I am happy, with the service which I got it from The Colin Bibra's staff. They are very organised and reliable, Specially Georgia and Mahnaz seems to be very hardworking people....
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Comment on agent fees
Good
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“Very very helpful...”

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May 31,2019
Minithumbup
Georgia
By: 'Milad'
May 31,2019
0 people found
this helpful
Very informative and helpful. Really pataint and polite. I would surly recommend them to everyone as I already have. Thank you guys...
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“Service of Colin Bibra and Lettings & Sales Administrator...”

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May 28,2019
Minithumbup
Munipriya
By: 'Dr. Munipriya Willaraarachchi'
May 28,2019
0 people found
this helpful
Georgia is a great to deal with when buying/ renting a house/a flat . She is always contactable and responds to an email quickly. Further, she was polite and friendly. We appreciated her honesty and hard work. Finally, their overall service and responsibility are enormously ...
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Comment on agent fees
I’m strongly impressed about Agent’s fees and legal works with documents.
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“Good...”

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May 21,2019
Minithumbup
Georgia
By: 'V.'
May 21,2019
2 people found
this helpful
Georgia was very helpful and polite. The whole renting process was very smooth and I had no issues with the agency....
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“Untrustworthy...”

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May 20,2019
Minithumbdown
By: 'Kaya S.'
May 20,2019
0 people found
this helpful
Very poor and untrustworthy Estate Agents! They confirmed a Landlord and Director of block would be okay with letting to me with my dog and made me send money etc. I handed in my notice, started buying furniture to then be told, 'oh, the director ...
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Comment on agent fees
Bad Agents fees simply because they make you send money based on lies.
Was this helpful? Yes
By: Neil Kiernan
May 20, 2019
View all comments (1)
I am sorry your experience with Colin Bibra has been unsatisfactory. Colin Bibra encourage all our clients to communicate their experience with our service, both negative and positive. This way, we can continue to improve our service. We have expressed, via email, that we are equally disappointed the landlord agreed to proceed and then retracted. We have also tried to contact you by phone. The decision to refuse to proceed was not Colin Bibra’s decision and we clearly explained this, vi ...

“Great service...”

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Feb 05,2019
Minithumbup
By: 'Kim'
Feb 05,2019
4 people found
this helpful
A great service from all of the team. Very positive when searching for a property and equally as good when I moved out 18 months later. Many thanks....
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“Very efficient & professional...”

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Dec 17,2018
Minithumbup
James
Sosi
By: 'Maria Christina'
Dec 17,2018
4 people found
this helpful
We've been with the agency almost 3 years, and we're lucky to say they've been on top of things and very efficient on all flat issues that might come up from time to time....
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“Maintaining the property...”

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Sep 25,2018
Minithumbdown
Karim
By: 'Vanco'
Sep 25,2018
1 people found
this helpful
The worst agency which i deal with,I'm with them two years, and seance the frist day i asked them to change the shower house which was leaked,i im still waiting its more then two years ,mouse off the reapers i did myself on ...
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“Great customer service...”

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Aug 25,2018
Minithumbup
Georgia
By: 'Mohammad'
Aug 25,2018
0 people found
this helpful
Colin Bibra customer service is great and they try to help you as much as possible. Also They always available when you have queries....
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Comment on agent fees
Good
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“3 Year Tenancy...”

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Jul 18,2018
Minithumbup
Sosi
Karim
By: 'Tom W'
Jul 18,2018
1 people found
this helpful
I rented a property in Ealing for 3 years, it was in brilliant condition when I moved in (professionally cleaned) & a reasonable price (relative to the market). The rent was not increased once, over 3 years. Anytime I had an issue, Colin Bibra were there to help & ...
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Comment on agent fees
Reasonable
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“Feedback on Sara Al-Tahan...”

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Jul 13,2018
Minithumbup
By: 'Mirela Temo'
Jul 13,2018
0 people found
this helpful
I have had to contact Sara Al-Tahan with various queries a few times and I find her very supportive. She responds to emails and tries to find solutions. She is very pleasant to talk to as well....
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“Feedback on Sara Al-Tahan...”

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Jul 13,2018
Minithumbup
By: 'Mirela Temo'
Jul 13,2018
0 people found
this helpful
I have had to contact Sara Al-Tahan with various queries a few times and I find her very supportive. She responds to emails and tries to find solutions. She is very pleasant to talk to as well....
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“Amazing customer service...”

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Jul 11,2018
Minithumbup
Karim
By: 'Alexandros Toulis'
Jul 11,2018
1 people found
this helpful
Hi, Karim Hellel has provided outstanding customer service throughout our tenancy. Cannot recommended him enough for a recognition/ compliment or award! Well done Karim, thank you for looking after us. Alexandros...
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“review...”

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May 07,2018
Minithumbup
By: 'Antonio'
May 07,2018
0 people found
this helpful
All staff at the Ealing Broadway branch was really professional and helpful. They tried their best to help me achieve the best possible outcome with regard to the viewing, documentation and renting negotiations....
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Comment on agent fees
Cannot really comment much on this; everyone wanting to rent a place through an agent would, of course, always prefer to pay the lowest possible fees.....so that is all I would say.
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“Sosi was excellent and extremely helpful! Also, Colin Bibra Estate ......”

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Dec 22,2017
Minithumbup
Sosi
By: 'foza45'
Dec 22,2017
0 people found
this helpful
Sosi was excellent and extremely helpful! Also, Colin Bibra Estate Agent service was 5 star, I would recommend to anyone!...
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Comment on agent fees
Fees were on a good level for the London area.
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“People in that agents were amazing! We got excellent service! ......”

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Dec 08,2017
Minithumbup
Sosi
Neil
By: 'Sosi the excellent!'
Dec 08,2017
0 people found
this helpful
People in that agents were amazing! We got excellent service! Sosi was very helpful and well educated about her job....
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Landlord Fees

LANDLORD FEES SCHEDULE
ADDITIONAL FEES AND CHARGES

LETTINGS INSTRUCTION FEES (see T&C's for service details)
Let Only: 12% (Inc. VAT) of yearly rental income upfront
Let Only Renew: 6% (Inc. VAT) of yearly rental income upfront
Let + Rent Collect: 13.2% (Inc. VAT) of monthly rental Income
Let + Manage: 18% (Inc. VAT) of monthly rental Income
Premium Manage: 21.60%(Inc. VAT) of monthly rental Income

SALES INSTRUCTION FEES (see T&C's for service details)
1.8% (Inc. VAT) of total sale price (sole agents)
2.4% (Inc. VAT) of total sale price (joint agents)
3.0% (Inc. VAT) of total sale price (multiple agents)

PRE-TENANCY FEES (ALL SERVICE LEVELS)
Arranging and facilitating statutory compliance if not provided on instruction or undertaken by the landlord:
• Energy Performance Certificate (EPC): £90 (Inc. VAT) per tenancy
• Gas Safety Certificate (GSR): £111 (Inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR): £180 (Inc. VAT) per tenancy
• Portable Appliance Testing (PAT): £54 (Inc. VAT) per tenancy
• Legionella Risk Assessment: £54 (Inc. VAT) per tenancy
• Installing Smoke alarms and Carbon Monoxide: £80 (Inc. VAT) per tenancy
• Handling local authority licensing application: £150 Inc. VAT) per tenancy

START OF TENANCY FEES
Referencing fees: £21.60 (Inc. VAT) per applicant and guarantor (if required). Referencing for each applicant to assess affordability)
Drawing up tenancy Agreement: £160.00 (Inc. VAT) per applicant. Agreement will be uploaded for signing via DocuSign.
Deposit Registration Fees (where collected): £90 (Inc. VAT) per tenancy. Register landlord and tenant details and protect the security deposit with a Government-authorized Scheme. Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the tenancy start date.
Inventory in fee: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake a Schedule of Condition to be compared against inventory when tenants leave

DURING TENANCY FEES
Additional Property Visits: £90 (Inc. VAT) per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.
Renewal Fees: £160 (Inc. VAT) per tenancy.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

END OF TENANCY FEES
Check-out Inventory: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit.
Fees for the service of Legal Notices (Section 8 or Section 21): £180 (Inc. VAT) per Notice.

Client Money Protection (CMP): Propertymark
Redress scheme: The Property Ombudsman

Please ask a member of staff if you have any questions about our Fees

Tenant Fees

Fee information
New assured shorthold tenancies (ASTs) tenant fees

Holding Deposit: One week’s rent.

Security Deposit: Five weeks’ rent.(This covers damages or defaults on the part of the tenant during the tenancy)

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract: £50 (Inc. VAT) per agreed variation. (To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents)

Change of Sharer: £50 (Inc. VAT) per replacement tenant or any reasonable costs incurred if higher. (To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination: Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Client Money Protection (cmp): Propertymark
Redress scheme: The Property Ombudsman

You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 20/09/2019, 11:58 AM by john bishop
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:58 AM 20/09/2019 by john bishop

Awards won by Colin Bibra

Individual Branch Awards

London, W5


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