On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.

Initially dealing exclusively with sales, Colin started to incorporate lettings and property management into the business.

We currently manage hundreds of individual local properties for clients, as well as
Read full description...On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.

Initially dealing exclusively with sales, Colin started to incorporate lettings and property management into the business.

We currently manage hundreds of individual local properties for clients, as well as a large number of residential estates and developments in the Ealing area.

As one of the oldest independent Estate Agents in the Ealing area, Colin Bibra’s pride themselves on their in-depth local knowledge, and the proficient and personal service offered to all their clients.

Not content to stand still, we continually analyse trends in the property market and pride ourselves in the innovation and use of the latest technology in our management and sales offices.
Colin Bibra

44 The Mall
London
Greater London
W5 3TJ
02085670077



Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 83% 83% £315,000 £570,000
Lettings 100% 94% £925 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 1 28 6 6 0 0 0 12 1

Areas covered
  • W13
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
NAEA ARLA RICS ARMA NALS DPS

“Was a great experience throughout the process......”

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Jun 26,2019
Minithumbup
By: 'Sean Stringer'
Jun 26,2019
0 people found
this helpful
Was a great experience throughout the process, Georgia kept us informed throughout the it all and made everything seamless. Thank you again....
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“Good...”

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Jun 05,2019
Minithumbup
By: 'O Jabarkhyl'
Jun 05,2019
0 people found
this helpful
I am happy, with the service which I got it from The Colin Bibra's staff. They are very organised and reliable, Specially Georgia and Mahnaz seems to be very hardworking people....
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Comment on agent fees
Good
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“Very very helpful...”

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May 31,2019
Minithumbup
By: 'Milad'
May 31,2019
0 people found
this helpful
Very informative and helpful. Really pataint and polite. I would surly recommend them to everyone as I already have. Thank you guys...
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“Service of Colin Bibra and Lettings & Sales Administrator...”

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May 28,2019
Minithumbup
By: 'Dr. Munipriya Willaraarachchi'
May 28,2019
0 people found
this helpful
Georgia is a great to deal with when buying/ renting a house/a flat . She is always contactable and responds to an email quickly. Further, she was polite and friendly. We appreciated her honesty and hard work. Finally, their overall service and responsibility are enormously ...
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Comment on agent fees
I’m strongly impressed about Agent’s fees and legal works with documents.
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“Good...”

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May 21,2019
Minithumbup
By: 'V.'
May 21,2019
2 people found
this helpful
Georgia was very helpful and polite. The whole renting process was very smooth and I had no issues with the agency....
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“Untrustworthy...”

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May 20,2019
Minithumbdown
By: 'Kaya S.'
May 20,2019
0 people found
this helpful
Very poor and untrustworthy Estate Agents! They confirmed a Landlord and Director of block would be okay with letting to me with my dog and made me send money etc. I handed in my notice, started buying furniture to then be told, 'oh, the director ...
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Comment on agent fees
Bad Agents fees simply because they make you send money based on lies.
Was this helpful? Yes
By: Neil Kiernan
May 20, 2019
View all comments (1)
I am sorry your experience with Colin Bibra has been unsatisfactory. Colin Bibra encourage all our clients to communicate their experience with our service, both negative and positive. This way, we can continue to improve our service. We have expressed, via email, that we are equally disappointed the landlord agreed to proceed and then retracted. We have also tried to contact you by phone. The decision to refuse to proceed was not Colin Bibra’s decision and we clearly explained this, vi ...

“Great service...”

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Feb 05,2019
Minithumbup
By: 'Kim'
Feb 05,2019
4 people found
this helpful
A great service from all of the team. Very positive when searching for a property and equally as good when I moved out 18 months later. Many thanks....
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“Very efficient & professional...”

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Dec 17,2018
Minithumbup
By: 'Maria Christina'
Dec 17,2018
4 people found
this helpful
We've been with the agency almost 3 years, and we're lucky to say they've been on top of things and very efficient on all flat issues that might come up from time to time....
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“Maintaining the property...”

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Sep 25,2018
Minithumbdown
By: 'Vanco'
Sep 25,2018
1 people found
this helpful
The worst agency which i deal with,I'm with them two years, and seance the frist day i asked them to change the shower house which was leaked,i im still waiting its more then two years ,mouse off the reapers i did myself on ...
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“Great customer service...”

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Aug 25,2018
Minithumbup
By: 'Mohammad'
Aug 25,2018
0 people found
this helpful
Colin Bibra customer service is great and they try to help you as much as possible. Also They always available when you have queries....
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Comment on agent fees
Good
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“3 Year Tenancy...”

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Jul 18,2018
Minithumbup
By: 'Tom W'
Jul 18,2018
1 people found
this helpful
I rented a property in Ealing for 3 years, it was in brilliant condition when I moved in (professionally cleaned) & a reasonable price (relative to the market). The rent was not increased once, over 3 years. Anytime I had an issue, Colin Bibra were there to help & ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Feedback on Sara Al-Tahan...”

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Jul 13,2018
Minithumbup
By: 'Mirela Temo'
Jul 13,2018
0 people found
this helpful
I have had to contact Sara Al-Tahan with various queries a few times and I find her very supportive. She responds to emails and tries to find solutions. She is very pleasant to talk to as well....
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“Feedback on Sara Al-Tahan...”

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Jul 13,2018
Minithumbup
By: 'Mirela Temo'
Jul 13,2018
0 people found
this helpful
I have had to contact Sara Al-Tahan with various queries a few times and I find her very supportive. She responds to emails and tries to find solutions. She is very pleasant to talk to as well....
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“Amazing customer service...”

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Jul 11,2018
Minithumbup
By: 'Alexandros Toulis'
Jul 11,2018
1 people found
this helpful
Hi, Karim Hellel has provided outstanding customer service throughout our tenancy. Cannot recommended him enough for a recognition/ compliment or award! Well done Karim, thank you for looking after us. Alexandros...
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“review...”

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May 07,2018
Minithumbup
By: 'Antonio'
May 07,2018
0 people found
this helpful
All staff at the Ealing Broadway branch was really professional and helpful. They tried their best to help me achieve the best possible outcome with regard to the viewing, documentation and renting negotiations....
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Comment on agent fees
Cannot really comment much on this; everyone wanting to rent a place through an agent would, of course, always prefer to pay the lowest possible fees.....so that is all I would say.
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“Sosi was excellent and extremely helpful! Also, Colin Bibra Estate ......”

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Dec 22,2017
Minithumbup
By: 'foza45'
Dec 22,2017
0 people found
this helpful
Sosi was excellent and extremely helpful! Also, Colin Bibra Estate Agent service was 5 star, I would recommend to anyone!...
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Comment on agent fees
Fees were on a good level for the London area.
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“People in that agents were amazing! We got excellent service! ......”

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Dec 08,2017
Minithumbup
By: 'Sosi the excellent!'
Dec 08,2017
0 people found
this helpful
People in that agents were amazing! We got excellent service! Sosi was very helpful and well educated about her job....
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“Sosi Ross is highly professional and evidently competent; she kept ......”

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Nov 27,2017
Minithumbup
By: 'Ealing Resident'
Nov 27,2017
0 people found
this helpful
Sosi Ross is highly professional and evidently competent; she kept me informed at every stage of the negotiation and overall process....
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“Finding a place to live in London was always a ......”

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Nov 22,2017
Minithumbup
By: 'Anna Stac'
Nov 22,2017
0 people found
this helpful
Finding a place to live in London was always a dreadful thought due to all the things we heard about estate agencies from friends and family. As we collected viewing experiences as well, our fears were coming true... until we had a viewing with Sosi ...
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Comment on agent fees
Very good
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“Sosi has been incredibly supportive through the entire process. Full ......”

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Aug 18,2017
Minithumbup
By: 'Aga Babis'
Aug 18,2017
0 people found
this helpful
Sosi has been incredibly supportive through the entire process. Full of personality and what I mean by that she is extremely knowledgeable and attentive to her customer needs. Neil has the patience of a saint! Thank you for your support with the final pieces and ...
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Comment on agent fees
Good
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“As managing agents of our block, the team have given ......”

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Aug 17,2017
Minithumbup
By: 'F Dymott'
Aug 17,2017
0 people found
this helpful
As managing agents of our block, the team have given a great service. They are prompt to sort out maintenance issues and they care for our building as much as we do. Tim Young is always prompt in dealing with us and our many needs. ...
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Comment on agent fees
Good
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“Sosi was honestly the best agent I've come across when ......”

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Aug 10,2017
Minithumbup
By: 'Kevin'
Aug 10,2017
0 people found
this helpful
Sosi was honestly the best agent I've come across when it comes to property searching, and to me usually those experiences are very different than what it was with her. She is honest, funny and genuinely a great person to be around. Never knew this ...
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“I've had many estate agents but Colin Bibra's Sosi is ......”

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Aug 10,2017
Minithumbup
By: 'Debi P'
Aug 10,2017
0 people found
this helpful
I've had many estate agents but Colin Bibra's Sosi is hands down the best I've ever encountered. Friendly, efficient, helpful, I have nothing negative to say and a wonderful flat with exactly the features and in the perfect spot for me. A real change to ...
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Comment on agent fees
Agent fees are very reasonable, less than you'd expect for the area
Was this helpful? Yes

“We had excellent service from Sosi of Colin Bibra. She ......”

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Aug 09,2017
Minithumbup
By: 'Joshua'
Aug 09,2017
0 people found
this helpful
We had excellent service from Sosi of Colin Bibra. She was friendly, clear and able to answer all of our questions. We enjoyed our tours with Sosi and would definitely use Colin Bibra again based on this experience....
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Comment on agent fees
Good
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“As the managing agents of the two block that comprise ......”

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Aug 04,2017
Minithumbup
By: 'TD'
Aug 04,2017
0 people found
this helpful
As the managing agents of the two block that comprise our company, they are generally very good in all respects, and in a different league from the four previous managing agents we have had in the last fifteen years. In particular they are prompt and ...
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Comment on agent fees
Good
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“I have Known this Team for over 5 years now and ......”

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Jul 31,2017
Minithumbup
By: 'RoyM'
Jul 31,2017
0 people found
this helpful
I have Known this Team for over 5 years now and they are extremely helpful in both the sale, management and lettings area. Tim Young is also very knowledgeable....
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Comment on agent fees
Good
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“Michael is really excellent - supportive, responsive and very capable ......”

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Jul 31,2017
Minithumbup
By: 'James Elander'
Jul 31,2017
0 people found
this helpful
Michael is really excellent - supportive, responsive and very capable and effective. I really appreciate having one very capable person who is the key contact for us....
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“Michael was extremely helpful and professional in all his dealings ......”

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Jul 27,2017
Minithumbup
By: 'Jacquie'
Jul 27,2017
1 people found
this helpful
Michael was extremely helpful and professional in all his dealings with us. He responded promptly to emails and assisted with enquiries when needed....
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“Interactions with Michael have all been really positive. He is ......”

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Jul 27,2017
Minithumbup
By: 'HarryD'
Jul 27,2017
0 people found
this helpful
Interactions with Michael have all been really positive. He is very helpful,responds quickly to requests for help and gets things sorted out with minimum fuss....
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“We sold our flat and bought another property in Ealing ......”

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Jul 27,2017
Minithumbup
By: 'Iulia'
Jul 27,2017
0 people found
this helpful
We sold our flat and bought another property in Ealing and both transactions were done through Colin Bibra. The agents were very nice and helpful. They always kept us up to date with and did their best to chase the solicitors and other parties involved. ...
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Landlord Fees

LANDLORD FEES SCHEDULE
ADDITIONAL FEES AND CHARGES

LETTINGS INSTRUCTION FEES (see T&C's for service details)
Let Only: 12% (Inc. VAT) of yearly rental income upfront
Let Only Renew: 6% (Inc. VAT) of yearly rental income upfront
Let + Rent Collect: 13.2% (Inc. VAT) of monthly rental Income
Let + Manage: 18% (Inc. VAT) of monthly rental Income
Premium Manage: 21.60%(Inc. VAT) of monthly rental Income

SALES INSTRUCTION FEES (see T&C's for service details)
1.8% (Inc. VAT) of total sale price (sole agents)
2.4% (Inc. VAT) of total sale price (joint agents)
3.0% (Inc. VAT) of total sale price (multiple agents)

PRE-TENANCY FEES (ALL SERVICE LEVELS)
Arranging and facilitating statutory compliance if not provided on instruction or undertaken by the landlord:
• Energy Performance Certificate (EPC): £90 (Inc. VAT) per tenancy
• Gas Safety Certificate (GSR): £111 (Inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR): £180 (Inc. VAT) per tenancy
• Portable Appliance Testing (PAT): £54 (Inc. VAT) per tenancy
• Legionella Risk Assessment: £54 (Inc. VAT) per tenancy
• Installing Smoke alarms and Carbon Monoxide: £80 (Inc. VAT) per tenancy
• Handling local authority licensing application: £150 Inc. VAT) per tenancy

START OF TENANCY FEES
Referencing fees: £21.60 (Inc. VAT) per applicant and guarantor (if required). Referencing for each applicant to assess affordability)
Drawing up tenancy Agreement: £160.00 (Inc. VAT) per applicant. Agreement will be uploaded for signing via DocuSign.
Deposit Registration Fees (where collected): £90 (Inc. VAT) per tenancy. Register landlord and tenant details and protect the security deposit with a Government-authorized Scheme. Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the tenancy start date.
Inventory in fee: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake a Schedule of Condition to be compared against inventory when tenants leave

DURING TENANCY FEES
Additional Property Visits: £90 (Inc. VAT) per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.
Renewal Fees: £160 (Inc. VAT) per tenancy.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

END OF TENANCY FEES
Check-out Inventory: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit.
Fees for the service of Legal Notices (Section 8 or Section 21): £180 (Inc. VAT) per Notice.

Client Money Protection (CMP): Propertymark
Redress scheme: The Property Ombudsman

Please ask a member of staff if you have any questions about our Fees

Tenant Fees

Fee information
New assured shorthold tenancies (ASTs) tenant fees

Holding Deposit: One week’s rent.

Security Deposit: Five weeks’ rent.(This covers damages or defaults on the part of the tenant during the tenancy)

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract: £50 (Inc. VAT) per agreed variation. (To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents)

Change of Sharer: £50 (Inc. VAT) per replacement tenant or any reasonable costs incurred if higher. (To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination: Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Client Money Protection (cmp): Propertymark
Redress scheme: The Property Ombudsman

You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 10/06/2019, 10:33 AM by Neil Kiernan
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:29 PM 31/07/2017 by Raj Chauhan

Awards won by Colin Bibra

Individual Branch Awards

London, W5

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