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91 Hammersmith Road
Kensington,London
Greater London
W14 0QH
0207 603 5959

 
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Mar 20,2016
Minithumbdown
By:
Mar 20,2016
0 people found
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this is the most s*** place I have ever been for my accommodation. I had been with them for few months in West Kensington. Their management is completely b*** s***. They have got their own maintenance team and the way they say their electricians/ plumbers trained, that's a complete lie. Very poor management, all the members are dishonest and liars and over all unprofessional. I do not recommend this agent at all!...
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What agent could do to change your mind?
Fees are also comparatively high.
Comment on agent fees
Fees are also comparatively high.
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By: Property Management Team
Mar 21, 2016
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Colet Estates are proud to have tenants who have rented through us continuously for several years, in multiple buildings under our management. We believe this shows our level of service and commitment to ensure tenants are content in any property we manage. However, if we have fallen short of our duties in this instance we apologise. All major repairs are to be undertaken by the Landlord, Colet Estates is unable to complete work without the Landlords prior consent. In addition to this, all prope....
Feb 21,2016
Minithumbdown
By:
Feb 21,2016
0 people found
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I'm a tenant and the service is bad. They are always letting themselves in to your property and they send very rude emails to tenants 'telling your off'. They forget that once we pay the rent they are are homes fro the duration of the contract. They are a bit dodgy too, always charging here and there for various things. Very expensive charges....
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Comment on agent fees
very expensive fees
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Sep 04,2015
Minithumbdown
By:
Sep 04,2015
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If you happen to live in one of their Kensington flats, then you'd better hope that the council doesn't come round to visit. Other wise, for the price that they charge, you're probably better off looking somewhere else....
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Charging first world prices for third world housing is inappropriate. The rents they ask for is far too high for the accommodation you receive.
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Jun 15,2013
Minithumbdown
By:
Jun 15,2013
1 people found
this helpful
I would not recommend Colet Estates to anyone based on my personal experience. The vastly overpriced property I rent constantly has problems (a front door that opens with a push without needing a key, damp, pouring leaks down walls and from the ceiling, an unreliable boiler) and Colet Estates never send a professional to fix the problems and so they just haven\'t been fixed. In addition, their communication is poor and not written in fluent English....
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By: lost customer
Sep 11, 2014
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Terrible customer service - Whilst making final enquires for peace of mind, Tarek was very unhelpful and also decided to hang up rather than listen to the questions. When I called back he refused to pass me to a manager and hung up again. I was in the latter stages of finalising a rental and now will not use Colet. Tarek did the opposite of putting my mind and rest and I will not be using Colet at all or recommending them. If someone in the managing team would like to contact me, please do so.....
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NAEA ARLA TPOS NLA TDS My deposits scheme


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