CODA Estates
4.9/5, 219 reviews
98% recommended
98% sales valuation accuracy
100% sales fee satisfaction
85% lettings valuation accuracy
97% lettings fee satisfaction
Why Coda Estates?CODA Estates has been a leading estate agency in Glasgow since its inception in 2009. We are located in Lenzie town in the North East of Glasgow. We have 30 years of combined experience in property sales, property development and property rental in residential and commercial sectors. We are ... show more Why Coda Estates?
CODA Estates has been a leading estate agency in Glasgow since its inception in 2009. We are located in Lenzie town in the North East of Glasgow. We have 30 years of combined experience in property sales, property development and property rental in residential and commercial sectors. We are experts in the knowledge of local property market and are able to offer house sales and rental home services. We are aware of the legislation that governs home rentals and property sales therefore if you have any doubts CODA Estates can provide with first class legal advice. We have a lot of property on offer in Lenzie, Kirkintilloch, Bishopbriggs and surrounding region of North Glasgow.
Why move to Kirkintilloch?
It is a town full of history dating back to Roman times when it was part of the Antonine Wall. There is a number of leisure buildings such as a local town library which serves the purpose of a community hub, The regent centre shopping mall and other smaller shops and restaurants. If you need to commute everyday to Glasgow, you can find bus services, Lenzie train station or you can take the M74 motorway network to Glasgow city.
Estate Agents Glasgow | Property for Sales Glasgow | Prolperty for Rent Glasgow

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £57,000 £505,750
Lettings 85% 97% £285 £1,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 0 130 3 41 0 1 0 5 1
Areas covered
  • G1
  • G66
  • G3
  • G64
  • G65
  • G67
  • G33
  • G69
  • G22
  • G68
  • G21
  • G12
Address

2-4 Heath Avenue
Lenzie,Glasgow
City of Glasgow
G66 4LG
0141 775 1050

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS SAL

“I was impressed with the service provided by ......”

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Mar 14,2020
Minithumbup
By: 'Catherine Davison'
Mar 14,2020
0 people found
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I was impressed with the service provided by Coda. Everything they did was done promptly. They were friendly, helpful and efficient. Having used other estate agents I would definitely go back to Coda....
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“Fantastic Service...”

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Mar 13,2020
Minithumbup
Sharon
Erin
By: 'Cameron Brown'
Mar 13,2020
0 people found
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I spoke to several letting agents before I chose CODA, it was an easy choice as the owner of the company met me first and the professionalism and fantastic service from start to finish, would highly recommend CODA as a letting agent and their excellent ...
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“I cannot praise these guys enough. Sharon, Mo......”

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Mar 10,2020
Minithumbup
Sharon
Monica
By: 'Colin McElhatton'
Mar 10,2020
0 people found
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I cannot praise these guys enough. Sharon, Monica and Claire were all very professional. They went above and beyond and have ensured I have been updated at all times. I met with a few local agents and was most impressed by Coda. Sharon had done ...
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“OUTSTANDING SEVICE . I have been dealing with Erin from Coda Estat......”

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Feb 23,2020
Minithumbup
Erin
By: 'Gillian conroy'
Feb 23,2020
0 people found
this helpful
I have been dealing with Erin from Coda Estates and she has been incredible. I needed a property really quickly to relocate from Yorkshire to for employment reasons.Within 24 hours Erin organised viewings, emailed necessary paperwork and with my consent dealt with my mum for ...
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“Shannon has been a breath of fresh air!...”

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Feb 21,2020
Minithumbup
Shannon
By: 'Emiel'
Feb 21,2020
0 people found
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Shannon has been a breath of fresh air. I was looking for a place to live in Glasgow. Which was tricky because I live far away. Shannon has been friendly, helpful and professional. Something that I certainly did not experience with other letting agents! I ...
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“Shannon has been great through all my tenanci......”

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Feb 21,2020
Minithumbdown
Shannon
By: 'Lynn McChesney'
Feb 21,2020
0 people found
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Shannon has been great through all my tenancies, I and would recommend coda to anyone, couldnt be more helpful in finding you the perfect home...
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“Erin has been hands on when it came to findin......”

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Feb 19,2020
Minithumbup
Erin
By: 'Ayesha Syed'
Feb 19,2020
1 people found
this helpful
Erin has been hands on when it came to finding a tenant for my property- she was diligent and helpful. I would recommend her if you want a hassle free move in...
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“CODA ESTATES is an amazing letting agency...”

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Feb 13,2020
Minithumbup
Shannon
By: 'Mohammed Al Qaraghuli'
Feb 13,2020
1 people found
this helpful
Over the past 11 years, I have dealt with many letting agencies, and CODA ESTATES was simply the best. Their Property Manager, Shannon Miller, is very organised, approachable, supportive, and always approach issues positively. You will certainly be lucky to let a property from their portfolio ...
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“100% professional service...”

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Feb 11,2020
Minithumbup
Shannon
By: 'David Mitchell'
Feb 11,2020
1 people found
this helpful
Shannon handled my property from start to finish quickly, efficiently and successfuly. The targeted rent was achieved with minimum fuss....
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“Great service from Monica, couldn’t fault a t......”

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Feb 07,2020
Minithumbup
Monica
By: 'Sarah Miller'
Feb 07,2020
1 people found
this helpful
Great service from Monica, couldn’t fault a thing. Very professional and helpful. Kept us updated through out the full process and nothing was ever a problem. Highly recommend....
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“Proactive, helpful and friendly staff...”

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Feb 03,2020
Minithumbup
Sharon
Erin
By: 'Linda Barnetson'
Feb 03,2020
1 people found
this helpful
Sharon was very proactive in trying to find us a rental property to suit our needs. Great communication, even returning emails at the weekend in her own time. Erin has been very helpful with finalising our lease and putting us in touch with the Landlord. ...
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“Katrina has been very good at up-dating me on......”

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Jan 31,2020
Minithumbup
Katrina
By: 'sm'
Jan 31,2020
1 people found
this helpful
Katrina has been very good at up-dating me on my rent payments and ensuring that i received these on time each month....
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“Incredible service from start to finish. Hig......”

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Jan 30,2020
Minithumbup
Shannon
By: 'Scott McLeod'
Jan 30,2020
1 people found
this helpful
Incredible service from start to finish. Highly recommend using Coda for letting. Shannon was very efficient and kept us up to date with the application...
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“Shannon we want to thank You so much for help......”

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Jan 29,2020
Minithumbup
Shannon
By: 'Elvane Juniku'
Jan 29,2020
1 people found
this helpful
Shannon we want to thank You so much for help us with our property. You always respond really quick on emails . Thank you...
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“Excellent...”

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Jan 27,2020
Minithumbup
Erin
By: 'Derek Brown'
Jan 27,2020
1 people found
this helpful
I was going through a difficult time due to personal circumstances and Erin was able to help me secure my new property to rent stress free. Erin was very professional, explained everything well and had a down to earth and friendly attitude. Due to her ...
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“Our viewing was conducted by Sharon and all o......”

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Jan 20,2020
Minithumbup
Erin
Sharon
By: 'Marc Patrick Conaghan'
Jan 20,2020
0 people found
this helpful
Our viewing was conducted by Sharon and all other contact with Coda Estates was with Erin Rodgers. Sharon was very professional and courteous in showing us around the property and answered any questions that we may have had. We have been dealing with Erin Rodgers ...
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“Very quick and efficient service, thank you t......”

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Jan 13,2020
Minithumbup
Erin
By: 'Iain S Young'
Jan 13,2020
1 people found
this helpful
Very quick and efficient service, thank you to Erin who has been very helpful, she dealt with my problem very quickly...
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“Great company to work with very understanding......”

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Jan 08,2020
Minithumbup
Shannon
Shannon
By: 'Marie daly'
Jan 08,2020
0 people found
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Great company to work with very understanding Nothing a problem dealt very professionally ... The girls in office were really helpful and true to their word . Most important the phone was answered every call quickly & professional...
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“Helpful & Professional Estate Agents!...”

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Dec 11,2019
Minithumbup
Shannon
By: 'Rebecca Wilson'
Dec 11,2019
1 people found
this helpful
My experience with CODA Estates has been great! I have dealt with Shannon Miller via phone/e-mail and she has always been so friendly and helpful! Quick to respond to any queries I have and the whole process has ran smoothly. I would recommend to ...
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“Flat sold....”

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Dec 08,2019
Minithumbup
Claire
Monica
By: 'Barrie McBride'
Dec 08,2019
1 people found
this helpful
Dealing with Claire and Monica regarding the selling of our flat removed all pressure from us. From the initial inspection of our property to the final handing over of the keys everything was done in a friendly and professional manner with constant updates throughout. Would ...
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“We are very happy with the way that Sharon an......”

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Nov 28,2019
Minithumbup
Sharon
Erin
By: 'Ayesha Syed'
Nov 28,2019
1 people found
this helpful
We are very happy with the way that Sharon and her team are managing our properties-they are prompt at answering any queries and tackle all problems related to the tenant and the properties-I would highly recommend them...
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“Sold our house and the customer service was o......”

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Nov 24,2019
Minithumbup
Monica
Claire
By: 'Pauline McClelland'
Nov 24,2019
1 people found
this helpful
Sold our house and the customer service was outstanding . Always prompt replies at all times, nothing was ever a problem at all. One of our viewers actually commented on how helpful they were when they were arranging a viewing for our house. They were very ...
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“Coda...”

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Nov 22,2019
Minithumbup
Shannon
Claire
By: 'drew hay'
Nov 22,2019
1 people found
this helpful
My family and my self have used Coda for sales and rentals and have always found them to be very accommodating and can’t praise them enough and would highly recommend Coda, you know they are only a phone call away. We have recently secured ...
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“Shannon Miller has been nothing short of amaz......”

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Nov 20,2019
Minithumbup
Shannon
By: 'Ray Kohli'
Nov 20,2019
1 people found
this helpful
Shannon Miller has been nothing short of amazing! I am a tennant in Milton of Campsie and I have dealt with many professionals in my lifetime. However, I have never come across anybody as professional, polite and simply so very good at their job as ...
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“Professional service from start to finish the......”

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Nov 16,2019
Minithumbup
Claire
Sharon
By: 'Robert Hamilton'
Nov 16,2019
0 people found
this helpful
Professional service from start to finish the staff were very friendly and helpful, they made a very stressful event of both buying and selling property very easy and rewarding. Would highly recommend this company....
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“I have been speaking to Shannon regularly reg......”

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Nov 14,2019
Minithumbup
Shannon
By: 'Tracy Donaldson'
Nov 14,2019
1 people found
this helpful
I have been speaking to Shannon regularly regarding renting a property. She has talked me through the process, been very understanding to my circumstances and went above and beyond for us. Coda Estates in whole has been wonderful....
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“From the moment we began dealing with Shannon......”

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Nov 12,2019
Minithumbup
Shannon
By: 'Iain Lawrence'
Nov 12,2019
1 people found
this helpful
From the moment we began dealing with Shannon we found her really helpfull. She always got back to us straight away with any issues we had,...
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“Would recommend Erin Rodgers & CODA Estates i......”

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Nov 12,2019
Minithumbup
Erin
By: 'Paul Webb'
Nov 12,2019
1 people found
this helpful
Would recommend Erin Rodgers & CODA Estates in Lenzie to any potential Landlords looking to have their property Managed by a local agency. Erin has effectively sourced suitable long term tenants for both my properties this year, managed viewings with feedback. Erin also helped deal effectively ...
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“I received a professional yet personal servic......”

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Nov 11,2019
Minithumbup
Claire
Monica
By: 'Ian Barker'
Nov 11,2019
1 people found
this helpful
I received a professional yet personal service from Coda Estates. I received a friendly welcome to their offices in Lenzie, Claire agreed a sales plan with me promptly and with Monica Quinn executed that plan achieving the result desired. i.e. prompt sale above my ...
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“First time using CODA. Right from the outset ......”

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Nov 02,2019
Minithumbup
Claire
Monica
By: 'Jim Kerr'
Nov 02,2019
1 people found
this helpful
First time using CODA. Right from the outset there was a very personal touch which continued right to the conclusion. Property sold very quick and in excess of asking price. Anyone looking to sell their house should market it with CODA. Very professional staff who ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CODA Estates Limited Complaints procedure:

We are committed to providing a high-quality service to all our clients. When something goes wrong,
we need you to tell us about it. This will help us to improve our standards.

If you have a complaint about our service, or about the service of a contractor or third party who we
have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to:

CODA Estates Limited
2-4 Heath Avenue
Lenzie
Glasgow
G66 4LG

0141 775 1050

enquiries@codaestates.co.uk

On receipt of your complaint we will adhere to the following procedure: -

Stage 1
We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving
you a named contact who will be dealing with the complaint.

Stage 2
Your named contact will then investigate your complaint and will send you a detailed written reply,
including their suggestions for resolving the matter, within 10 working days of us receiving your
complaint.

There may occasionally be circumstances out-with our control which prevent us from adhering to
this time frame. These include: -

? when the office is closed for public holidays;
? where adverse weather or sickness has led to staff shortages;
? where we cannot respond in full without the input of a third party (e.g. contractor, landlord,
tenant) who is not available;
? where we cannot respond in full without visiting the rental property and the tenant is
restricting access;
? where we cannot respond in full without the input of a key member of staff who is not available.

We will contact you if we are unable to respond within this time frame and let you know when we aim to respond by.

Stage 3
Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us
again in writing and we will arrange for a senior manager to review the decision.

Stage 4
Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


PROPERTY SALES PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days
of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for
a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

T: 01722 333 306

W: www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving
our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

PROPERTY LETTINGS PROCEDURE
You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above
stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: -

4th floor
1 Atlantic Quay
45 Robertson Street
Glasgow
G2 8JB

0141 3025900

https://www.housingandpropertychamber.scot

CODA Estates Limited is registered with the Scottish Letting Agent Register and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at:

http://www.legislation.gov.uk/ssi/2016/133/schedule/made.

In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Other complaints procedures

CODA Estate is also a member of the Council of Letting Agents (www.counciloflettingagents.com)

The Property Ombudsman (www.tpos.co.uk). You may invoke their complaints procedure if you remain dissatisfied once stages 1-4 above have been exhausted, or if we do not process your
complaint within a reasonable timescale.
Last updated at 10:49 AM 27/07/2016 by Sharon

Awards won by CODA Estates

Individual Branch Awards

Glasgow, G66


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