CODA Estates
4.9/5, 242 reviews
98% recommended
98% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
97% lettings fee satisfaction
Why Coda Estates?CODA Estates has been a leading estate agency in Glasgow since its inception in 2009. We are located in Lenzie town in the North East of Glasgow. We have 30 years of combined experience in property sales, property development and property rental in residential and commercial sectors. We are ... show more Why Coda Estates?
CODA Estates has been a leading estate agency in Glasgow since its inception in 2009. We are located in Lenzie town in the North East of Glasgow. We have 30 years of combined experience in property sales, property development and property rental in residential and commercial sectors. We are experts in the knowledge of local property market and are able to offer house sales and rental home services. We are aware of the legislation that governs home rentals and property sales therefore if you have any doubts CODA Estates can provide with first class legal advice. We have a lot of property on offer in Lenzie, Kirkintilloch, Bishopbriggs and surrounding region of North Glasgow.
Why move to Kirkintilloch?
It is a town full of history dating back to Roman times when it was part of the Antonine Wall. There is a number of leisure buildings such as a local town library which serves the purpose of a community hub, The regent centre shopping mall and other smaller shops and restaurants. If you need to commute everyday to Glasgow, you can find bus services, Lenzie train station or you can take the M74 motorway network to Glasgow city.
Estate Agents Glasgow | Property for Sales Glasgow | Prolperty for Rent Glasgow

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £57,000 £505,750
Lettings 87% 97% £285 £1,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
44 0 144 3 43 0 2 0 5 1
Areas covered
  • G1
  • G66
  • G3
  • G64
  • G65
  • G67
  • G33
  • G69
  • G22
  • G68
  • G21
  • G12
Address

2-4 Heath Avenue
Lenzie,Glasgow
City of Glasgow
G66 4LG
0141 775 1050

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS SAL

“Outstanding service offerered by Shannon and ......”

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Oct 18,2020
Minithumbup
Shannon
Sharon
By: 'Sally Douglas'
Oct 18,2020
1 people found
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Outstanding service offerered by Shannon and Sharon to find my family a home at very short notice. Everything was conducted with great efficiency. Thank you....
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“Thankful...”

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Oct 16,2020
Minithumbup
Erin
By: 'Billie Meldrum'
Oct 16,2020
1 people found
this helpful
This was my first experience in dealing with letting agents and renting property and Erin from Coda Estates was really helpful. She tried answering any queries, worries or general questions I had in a timely manner and was very calm and polite (despite my many ...
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“Trust your largest asset to these professionals...”

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Oct 09,2020
Minithumbup
Claire
By: 'liz odonnel'
Oct 09,2020
0 people found
this helpful
If you want your selling experience to be as stress-free as possible, then I recommend Coda at Lenzie. As well as being knowledgable, reliable and professional, Claire is also one of the nicest people you will meet. She will sell your property quickly and with ...
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“We applied for a flat and within 24 hours we ......”

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Oct 06,2020
Minithumbup
Shannon
By: 'Naomi Kemmitt'
Oct 06,2020
0 people found
this helpful
We applied for a flat and within 24 hours we were told it was ours, Shannon who is our agent was wonderful and straightforward, and honestly made us regain our faith in human kind after being messed around by another estate agent! Wonderful service!...
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“My dealings with Katrina and team at Coda hav......”

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Sep 07,2020
Minithumbup
Katrina
Sharon
By: 'Iain coleman'
Sep 07,2020
0 people found
this helpful
My dealings with Katrina and team at Coda have been excellent - Katrina especially as first point of contact had some troubles but liased with me and was calm and helpful I would highly recommend using Coda as Darren and Sharon run a great team ...
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“I did suffer from some struggles to find my a......”

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Sep 04,2020
Minithumbup
Shannon
By: 'CBN Nguyen'
Sep 04,2020
2 people found
this helpful
I did suffer from some struggles to find my accomodation in Glasgow. Fortunately, my friend introduced Coda Estates to me and I got the contact of Shannon Miller. I experienced a great customer service and support from Coda, especially with Shannon. Shannon is always willing ...
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“I have been working with CODA for about 4 yea......”

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Aug 31,2020
Minithumbup
Shannon
Sharon
By: 'Mandy Ambrose'
Aug 31,2020
1 people found
this helpful
I have been working with CODA for about 4 years and there service is impeccable. Our Property Manager, Shannon is very responsive and deals with any issues I have swiftly and professionally. Its fair to say that CODA go above and beyond any other Real Estate ...
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“Highly recommend -first class service!...”

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Aug 28,2020
Minithumbup
Katrina
By: 'Ann Paterson'
Aug 28,2020
0 people found
this helpful
We have been in contract with Coda for around 18 months, this was our first time renting out our home so we were pretty anxious and at times uncertain of some processes, however during the early period we called upon the services of Katrina, she put ...
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“Erin was extremely helpful and kept me up to ......”

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Aug 28,2020
Minithumbup
Erin
By: 'Morgan Swan'
Aug 28,2020
0 people found
this helpful
Erin was extremely helpful and kept me up to date with everything happening, she made the transition of getting the house extremely easy and fast....
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“Shannon has been really helpful and made the ......”

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Aug 26,2020
Minithumbup
Shannon
By: 'Amy oneill'
Aug 26,2020
0 people found
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Shannon has been really helpful and made the process very simple for us. Would recommend CODA due to her service....
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“Erin was fantastic and helped me secure a lov......”

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Aug 21,2020
Minithumbup
Erin
By: 'Stephanie Wilks'
Aug 21,2020
0 people found
this helpful
Erin was fantastic and helped me secure a lovely flat within just three days! I was very impressed with the efficiency and personable manner in which Coda operates....
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“Erin was extremely helpful and made the entir......”

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Aug 18,2020
Minithumbup
Erin
By: 'Molly Anne McMahon'
Aug 18,2020
0 people found
this helpful
Erin was extremely helpful and made the entire process much less stressful. She was extremely professional throughout, and she gave me regular updates on my application....
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“Coda Estates have exceeded expectations......”

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Aug 11,2020
Minithumbup
Shannon
Katrina
By: 'Pam Layden'
Aug 11,2020
0 people found
this helpful
As a first time tennant, Coda Estates have exceeded my expectations, friendly, helpful and always on hand with answers, even to the stupid questions! They have made renting for the first time a simple and stress free process and I can't thank Shannon and Katrina ...
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“I have recently sold a property I used to let......”

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Jul 16,2020
Minithumbup
Monica
By: 'Lindsey Steen'
Jul 16,2020
0 people found
this helpful
I have recently sold a property I used to let, the service and support provided by Monica was superb. Nothing was every to much hassle, she kept me up to date at all times. Monica was very professional, responded in a timely manner to all ...
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“I had fantastic customer service from shannon......”

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Jul 10,2020
Minithumbup
Shannon
By: 'Stacey Porter'
Jul 10,2020
0 people found
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I had fantastic customer service from shannon she has been a great help and is always there for any queries I have. Your doing great....
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“Fast and friendly service...”

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Jul 07,2020
Minithumbup
Shannon
By: 'Michael Crerand'
Jul 07,2020
0 people found
this helpful
Dealing with Shannon at CODA was a pleasant experience. Always in contact providing swift and friendly replies and answers to any queries I had. I would definitely recommend using CODA to friends and family....
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“My experience with Coda Estates has been exce......”

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Jul 03,2020
Minithumbup
Shannon
Sharon
By: 'Margaret Smillie'
Jul 03,2020
0 people found
this helpful
My experience with Coda Estates has been excellent. Shannon Miller, Property Manager and team have been a great source of support from the onset of owning a property to let here in Kirkintilloch. Shannon's level of professionalism and efficiency is to be commended. Communication is ...
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“Shannon is a very friendly and helpful agent ......”

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Jun 30,2020
Minithumbup
Shannon
By: 'Adrianna'
Jun 30,2020
0 people found
this helpful
Shannon is a very friendly and helpful agent I recently rented a flat with CODA Estates and everything went very smoothly. I was helped by Shannon a lot and she proved to be very efficient and knowledgeable....
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“Super helpful and professional...”

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Apr 08,2020
Minithumbup
Shannon
Sharon
By: 'Lindsay Wilson'
Apr 08,2020
0 people found
this helpful
From first viewing of Broomfield road with Sharon to finalising documents and arranging move in dates etc with Shannon Coda have be easy, professional and quick responding to queries. I requested to change my move in day to an earlier date, Shannon organised this and ...
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“Highly professional service...”

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Apr 03,2020
Minithumbup
Sharon
Shannon
By: 'Brendan Cairns'
Apr 03,2020
0 people found
this helpful
Highly professional service, clear and prompt communication, excellent tenants found in less than a week. Could not recommend the team at Coda highly enough!...
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“I was impressed with the service provided by ......”

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Mar 14,2020
Minithumbup
Monica
Claire
By: 'Catherine Davison'
Mar 14,2020
0 people found
this helpful
I was impressed with the service provided by Coda. Everything they did was done promptly. They were friendly, helpful and efficient. Having used other estate agents I would definitely go back to Coda....
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“Fantastic Service...”

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Mar 13,2020
Minithumbup
Sharon
Erin
By: 'Cameron Brown'
Mar 13,2020
0 people found
this helpful
I spoke to several letting agents before I chose CODA, it was an easy choice as the owner of the company met me first and the professionalism and fantastic service from start to finish, would highly recommend CODA as a letting agent and their excellent ...
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“Very professional and helpful. Great to work ......”

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Mar 10,2020
Minithumbup
Shannon
Sharon
By: 'Terri Petrie'
Mar 10,2020
0 people found
this helpful
Very professional and helpful. Great to work with a local rental agency with a good reputation. Quick to handle queries....
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“I cannot praise these guys enough. Sharon, Mo......”

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Mar 10,2020
Minithumbup
Sharon
Monica
By: 'Colin McElhatton'
Mar 10,2020
1 people found
this helpful
I cannot praise these guys enough. Sharon, Monica and Claire were all very professional. They went above and beyond and have ensured I have been updated at all times. I met with a few local agents and was most impressed by Coda. Sharon had done ...
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“Very helpful!...”

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Mar 05,2020
Minithumbup
Erin
By: 'Krzysztof Brzozowski'
Mar 05,2020
1 people found
this helpful
The process of applying for a flat and securing it for myself went swimmingly! When I moved into a new flat I found a few issues that needed to be resolved - Erin helped me to fix with them straight away - she also took ...
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“Sold my house with CODA and it was the easies......”

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Feb 25,2020
Minithumbup
Claire
Sharon
By: 'Lorraine Hamilton'
Feb 25,2020
0 people found
this helpful
Sold my house with CODA and it was the easiest service I have ever used. The sale from start to finish was completed within 8 weeks and I was kept fully informed throughout. The sale was handled quickly, efficiently and professionally. An amazing service with fantastic ...
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“OUTSTANDING SEVICE . I have been dealing with Erin from Coda Estat......”

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Feb 23,2020
Minithumbup
Erin
By: 'Gillian conroy'
Feb 23,2020
0 people found
this helpful
I have been dealing with Erin from Coda Estates and she has been incredible. I needed a property really quickly to relocate from Yorkshire to for employment reasons.Within 24 hours Erin organised viewings, emailed necessary paperwork and with my consent dealt with my mum for ...
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“Shannon has been a breath of fresh air!...”

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Feb 21,2020
Minithumbup
Shannon
By: 'Emiel'
Feb 21,2020
0 people found
this helpful
Shannon has been a breath of fresh air. I was looking for a place to live in Glasgow. Which was tricky because I live far away. Shannon has been friendly, helpful and professional. Something that I certainly did not experience with other letting agents! I ...
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“Shannon has been great through all my tenanci......”

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Feb 21,2020
Minithumbdown
Shannon
By: 'Lynn McChesney'
Feb 21,2020
0 people found
this helpful
Shannon has been great through all my tenancies, I and would recommend coda to anyone, couldnt be more helpful in finding you the perfect home...
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“Erin has been hands on when it came to findin......”

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Feb 19,2020
Minithumbup
Erin
By: 'Ayesha Syed'
Feb 19,2020
1 people found
this helpful
Erin has been hands on when it came to finding a tenant for my property- she was diligent and helpful. I would recommend her if you want a hassle free move in...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CODA Estates Limited Complaints procedure:

We are committed to providing a high-quality service to all our clients. When something goes wrong,
we need you to tell us about it. This will help us to improve our standards.

If you have a complaint about our service, or about the service of a contractor or third party who we
have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to:

CODA Estates Limited
2-4 Heath Avenue
Lenzie
Glasgow
G66 4LG

0141 775 1050

enquiries@codaestates.co.uk

On receipt of your complaint we will adhere to the following procedure: -

Stage 1
We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving
you a named contact who will be dealing with the complaint.

Stage 2
Your named contact will then investigate your complaint and will send you a detailed written reply,
including their suggestions for resolving the matter, within 10 working days of us receiving your
complaint.

There may occasionally be circumstances out-with our control which prevent us from adhering to
this time frame. These include: -

? when the office is closed for public holidays;
? where adverse weather or sickness has led to staff shortages;
? where we cannot respond in full without the input of a third party (e.g. contractor, landlord,
tenant) who is not available;
? where we cannot respond in full without visiting the rental property and the tenant is
restricting access;
? where we cannot respond in full without the input of a key member of staff who is not available.

We will contact you if we are unable to respond within this time frame and let you know when we aim to respond by.

Stage 3
Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us
again in writing and we will arrange for a senior manager to review the decision.

Stage 4
Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


PROPERTY SALES PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days
of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for
a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

T: 01722 333 306

W: www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving
our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

PROPERTY LETTINGS PROCEDURE
You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above
stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: -

4th floor
1 Atlantic Quay
45 Robertson Street
Glasgow
G2 8JB

0141 3025900

https://www.housingandpropertychamber.scot

CODA Estates Limited is registered with the Scottish Letting Agent Register and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at:

http://www.legislation.gov.uk/ssi/2016/133/schedule/made.

In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Other complaints procedures

CODA Estate is also a member of the Council of Letting Agents (www.counciloflettingagents.com)

The Property Ombudsman (www.tpos.co.uk). You may invoke their complaints procedure if you remain dissatisfied once stages 1-4 above have been exhausted, or if we do not process your
complaint within a reasonable timescale.
Last updated at 10:49 AM 27/07/2016 by Sharon

Awards won by CODA Estates

Individual Branch Awards

Glasgow, G66


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