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Cloud Estates
5/5, 14 Reviews
93% Recommended
90% sales valuation accuracy
100% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction
Cloud-Let is a North East based lettings and management company.We consider ourselves a hybrid agency, able to offer the personal touch of a high street agent coupled with the low cost and convenience of on-line providers.Our philosophy from the offset has been to provide a customer orientated service which is fai
r, open and honest. For your peace of mind, we are accredited members of the Property Ombudsman, in addition to being affiliates of the DPS and HomeLet.
If you are a landlord based in the North East I'm interested in speaking to you! Whether it be about a property you want to let, general market advice or anything else, please get in touch.
Our contact number is 0191 640 2478 and website is www.cloud-lettings.co.uk.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 93% | £0 | £0 |
| Lettings | 100% | 93% | £350 | £2,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 9 | 0 | 4 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- Heaton
- High Heaton
- Jesmond
- NE1
- NE2
- NE3
- NE4
- NE6
- NE7
Address
Cloud Estates
108 - 110 Heaton Road, Newcastle upon Tyne, Tyne and Wear
NE6 5HL
0191 6402478
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 10:00 - 14:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
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Really great estate agents. ...
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5 Star Review
By : 'Kye'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : NE12
12 Aug 2021
People found this helpful0
Really great estate agents. Would highly recommend as the team are all very friendly and helpful. Any maintenance problems we had were solved very promptly. Thanks ... Read Full Review
Comments (0)Was this helpful?:
Really easy process and clear ...
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5 Star Review
By : 'Emily'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : NE4
10 Jun 2021
People found this helpful0
Really easy process and clear instructions. Always in contact which is comforting. Zoe was super friendly and helpful and made the experience really ... Read Full Review
Comments (0)Was this helpful?:
Very professional and ...
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5 Star Review
By : 'Ian'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : NE2
4 Aug 2020
People found this helpful0
Very professional and knowledgeable letting agents, the staff are friendly and help, they always respond promptly to my enquires and I’ve received a very high level of service from them. Highly ... Read Full Review
Comments (0)Was this helpful?:
Very Impressive for their ...
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5 Star Review
By : 'Marieta'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Rent PCM : £350
Would you recommend ? : Yes
Postcode : NE25
30 Oct 2019
People found this helpful0
Highly recommended for their quality of service, polite, great communication, thorough and professional, absolutely value for money. We found Cloud-Let the best Letting Agent in current ... Read Full Review
Comments (0)Was this helpful?:
Cloud Let ...
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5 Star Review
By : 'Thomas'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : NE13
4 Mar 2019
People found this helpful0
Probably the best agency I have dealt with, there was never any issues that went unresolved. Easy to deal with and sorted everything for moving in and out. The agents themselves were sound and easy to communicate ... Read Full Review
Comments on Agent Fees
James, Jordan and Ilze were all helpful and easy to deal with.
Comments (0)Was this helpful?:
A superb ...
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5 Star Review
By : 'L'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : NE29
25 Feb 2019
People found this helpful0
A very efficient, considerate and attentive service. Any issues with the property were dealt with quickly and effectively. Thoroughly recommend ... Read Full Review
Comments on Agent Fees
Perfectly reasonable.
Comments (0)Was this helpful?:
1st Class ...
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5 Star Review
By : '1HappyNewLandlord!!'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE8
20 Aug 2018
People found this helpful0
Looking for an investment to achieve a better return for my savings I approached James at Cloudlet. He sourced the perfect property for my budget and handled negotiating the price, liaised with solicitor and once concluded found a professional tenant. He is now managing the property on my behalf. ... Read Full Review
Comments on Agent Fees
Extremely good value for money considering the attention to detail given.
Comments (0)Was this helpful?:
Friendly,professional who ...
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5 Star Review
By : 'Satisfied'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE6
15 Aug 2018
People found this helpful1
I have used James from cloud let over the last 4 or so years and his professionalism and customer service has been a credit to the company,giving advice where needed and always gave feedback on all viewings. A very responsive person always ... Read Full Review
Comments on Agent Fees
Competitive
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Cameron'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NE29
16 Jul 2018
People found this helpful0
Cloud-Let have been a great help during my tenancy, quick to resolve problems and bridge the gap between tenant and ... Read Full Review
Comments (0)Was this helpful?:
Cloud Let recently let my 4 ...
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5 Star Review
By : 'rcskuwait'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : NE2
2 Jan 2018
People found this helpful0
Cloud Let recently let my 4 bed town house within a 2 week period. I was impressed by the way that they quickly interfaced between myself and the prospective tenants to ensure that any requirements/issues were resolved and the deal was ... Read Full Review
Comments on Agent Fees
Very competitive
Comments (0)Was this helpful?:
Excellent highly professional ...
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5 Star Review
By : 'AF'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : NE3
10 Dec 2017
People found this helpful0
Excellent highly professional but personal service. My property was let in 3 weeks due to the company's active management in seeking prospective tenants. 100% ... Read Full Review
Comments on Agent Fees
The fees are highly competitive
Comments (0)Was this helpful?:
High performance company, who ...
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5 Star Review
By : 'Linda'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SR6
7 Dec 2017
People found this helpful0
High performance company, who respond to enquirers immediately , I would recommend them to any landlord. They are good negotiators and problem solvers. I will most definitely continue to use this ... Read Full Review
Comments on Agent Fees
Very good, I now pay less for a much better service.
Comments (0)Was this helpful?:
Jordan and James have managed ...
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5 Star Review
By : 'Grahame'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : NE15
6 Dec 2017
People found this helpful0
Jordan and James have managed my property for over 1 year now and have always provided an excellent service. They are easy to contact and are very proactive and reactive. They are always available to sort any issues out and offer excellent advice regarding rents and promotion of my property. I ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Cloud-let have been fantastic ...
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5 Star Review
By : 'skobylite'
Branch : Jesmond Newcastle upon Tyne, 108 - 110 Heaton Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE6
6 Dec 2017
People found this helpful0
Cloud-let have been fantastic from start to finish. Extremely competent, professional and go the extra mile to ensure quality rather than simply box-ticking. Great attention to detail and always keep us informed. I have ZERO hesitation in recommending them: they're smart guys, take the ... Read Full Review
Comments on Agent Fees
Fees are competitive
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Email us info@cloud-estates.co.uk.
Last updated at 2/18/2022, 9:22:00 AM by allAgents
