PLEASE READ ALL... Awful customer relations, Never get back to you and they rented me a property that was set up illegal, the cottage was split in too two dwellings only this still to date is not signed off by the Council. The Landlord did ... read full review
“Horrible. We had mice in our flat and they have ......”
1 Star Review
Jun 17,2017
By: 'V'
Jun 17,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N1
Lettings (as a Tenant)
Postcode: N1
0people found this helpful
Horrible. We had mice in our flat and they have done nothing. They almost never reply, so we had to chase them and call them everyday. Had problems with getting back our deposit, in fact, we still don't have it back as I'm typing this. ... read full review
We are very unhappy with these agents. The agency fee is too expensive and it does not include any services, so you just pay £500 for nothing. They even got the postcode of the property wrong on the contract and we had to ask them to ... read full review
Comment on agent fees
too expensive - we paid:
Agency Fee: £518.40
Referencing Charge: £180.00
Total Amount: £698.00
I can't rate Gemma and Kayleigh highly enough. Communication is very important to me being 5 hours away and I never need to chase them for an update. They have now found me a suitable tenant on two occasions at the asking rent within 3 weeks of ... read full review
Cliftons were friendly, helpful and efficient at all stages of the letting process. I dealt mostly with Kayleigh, who was always prompt in answering emails and questions, and did her best to make the process as easy and stress-free as possible. All necessary and relevant ... read full review
Comment on agent fees
I think the fees were fine, and I feel that I got good value for money.
We are really happy to have found an agency like this. We found the flat on the website and we were able to fix the moving day when it was good for everybody (after a couple of weeks from the viewing). Now we are still ... read full review
Comment on agent fees
The agency fee is a bit high but it belance the good service that they offer.
The worst letting agent I\'ve ever had to deal with. On moving into the property, they turned up with the wrong keys and then claimed they didn\'t have a proper set for the house. Even though earlier the same person turned up with ... read full review
We contacted Cliftons Estate Agents by phone to enquire about a property, and was told they would get back to us to check whether the Landlord of a certain property would be happy with our suggested move in date. Interestingly, they were about to put ... read full review