Cliftons Estate Agents

7 reviews 2.7 /5 rating
  • 100% valuation accuracy
  • 43% recommend
  • 60% fee satisfaction
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Jun 17,2017
Minithumbdown
By:
Jun 17,2017
0 people found
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Horrible. We had mice in our flat and they have done nothing. They almost never reply, so we had to chase them and call them everyday. Had problems with getting back our deposit, in fact, we still don't have it back as I'm typing this. Also, our washing machine broke and took them around a month to fix it....
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May 30,2017
Minithumbdown
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May 30,2017
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We are very unhappy with these agents. The agency fee is too expensive and it does not include any services, so you just pay £500 for nothing. They even got the postcode of the property wrong on the contract and we had to ask them to correct it. Also, we were asking for an inventory, they sent it to us only after we asked 6 times, and when I checked the contract, they had written there that the inventory will be regarded as a true record, even if we do not sign and return it, within 7 days...
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Comment on agent fees
too expensive - we paid: Agency Fee: £518.40 Referencing Charge: £180.00 Total Amount: £698.00
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May 30,2017
Minithumbup
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May 30,2017
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I can't rate Gemma and Kayleigh highly enough. Communication is very important to me being 5 hours away and I never need to chase them for an update. They have now found me a suitable tenant on two occasions at the asking rent within 3 weeks of marketing and with no void period....
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Comment on agent fees
very fair
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Apr 20,2017
Minithumbup
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Apr 20,2017
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Cliftons were friendly, helpful and efficient at all stages of the letting process. I dealt mostly with Kayleigh, who was always prompt in answering emails and questions, and did her best to make the process as easy and stress-free as possible. All necessary and relevant information was provided without fuss. I'm glad that Cliftons were the agents for my flat....
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Comment on agent fees
I think the fees were fine, and I feel that I got good value for money.
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Oct 13,2016
Minithumbup
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Oct 13,2016
2 people found
this helpful
We are really happy to have found an agency like this. We found the flat on the website and we were able to fix the moving day when it was good for everybody (after a couple of weeks from the viewing). Now we are still living on this flat, we had to fix a couple of things into the bathroom, the shower and the light switch, they fixed everything after a few days from my request by mail. On the moving day they gave us the rent contract in a bag with the brand pink flower and a bottle of prosecc...
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Comment on agent fees
The agency fee is a bit high but it belance the good service that they offer.
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Jan 23,2013
Minithumbdown
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Jan 23,2013
0 people found
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The worst letting agent I\'ve ever had to deal with. On moving into the property, they turned up with the wrong keys and then claimed they didn\'t have a proper set for the house. Even though earlier the same person turned up with keys to show us round. The landlady then had a 4 hour round trip just to let us in. Whenever there was a maintenance issue, we\'d ring up and basically be subject to abuse and accusations on the phone. We had a recurring problem with the boiler, and eventually we go...
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What agent could do to change your mind?
Been polite and in any way competent
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Jun 09,2012
Minithumbdown
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Jun 09,2012
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We contacted Cliftons Estate Agents by phone to enquire about a property, and was told they would get back to us to check whether the Landlord of a certain property would be happy with our suggested move in date. Interestingly, they were about to put the phone down on us before even requesting our own contact details to get back in touch with us. They didn\'t bother contacting us, so we had to contact them. We arranged a viewing on a property, which we had to travel many miles for. It turns o...
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Cliftons Estate Agents - Clifton, Bristol, BS8
Office 1
195-197 Whiteladies Road, Bristol BS8 2SB
(6)
Cliftons Estate Agents - Portishead, , BS20
Portishead
Kestrel Court, Harbour Road, Portishead BS20 7AN
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