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Properties for sale
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Aug 04,2016
Minithumbdown
By:
Aug 04,2016
1 people found
this helpful
I am hoping by posting on this website I might get some response from Clarke Holland as they aren't responding to my emails or phone calls. Customer service as a landlord atrocious, still waiting for damage report on my house despite phone call and multiple emails. Inspections don't seem to be carried out and certainly not 3 monthly which is what I pay for. Had to tell them the current tenants contract had expired a month previously.i presume as they know I am out of the country they figure they...
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What agent could do to change your mind?
If they did the job rates are reasonable but I am paying for nothing.
Comment on agent fees
If they did the job rates are reasonable but I am paying for nothing.
Was this helpful? Yes
Nov 12,2015
Minithumbup
By:
Nov 12,2015
0 people found
this helpful
Bought a property from clark holland and they were very good at sorting a viewing and coming back for my thoughts and offers, kept me up to date and although sales are always wobbly at times they took a lot of the stress. I would go back to them and would sell through them if or when I move from my new home....
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Comment on agent fees
Buyer so nothing paid
Was this helpful? Yes
Nov 12,2015
Minithumbup
By:
Nov 12,2015
1 people found
this helpful
We come after speaking to clarke and holland and paying money before flying there. Our home was ready and moved in to Newcastle same day. Very very thank you to everyone...
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Comment on agent fees
I pay before coming and worried, but everything ok and cheapest we found
Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
1 people found
this helpful
I really want to give a review of how Joanne sorted out my property after the bad experiences of other agents in Ashington. From the first meeting where I was given a good valuation (that they proved to be correct!), Clarke Holland had my property rented in 3 days and I can't recommend them enough. I have passed 2 landlord friends of mine to Clarke Holland and they too have had a great service - a real asset to South Northumberland....
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Comment on agent fees
The fees were good and fair for the level of service and really no more than other agents in the area
Was this helpful? Yes
May 22,2014
Minithumbdown
By:
May 22,2014
0 people found
this helpful
After getting a prospective tenant I was told on three different occasions they would let me know what progress was being made, I never received a call so told them to take down there to let notice. After about two weeks I got a call saying the lady definitely wanted to rent my flat and what would I like to do, I said ok she can rent it, upon which I was told she was going on holiday for a week and they would get the ball rolling the day after she got back, that was eight days ago, after getting...
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What agent could do to change your mind?
They could of had the decency to phone me after telling me they would.
Was this helpful? Yes
By: Clarke Holland
Nov 28, 2014
View all comments (2)
Hello Joseph We are sorry that you feel that you did not get the service that expected we always try to do our best to exceed expectation. We both know why you tried to withdraw the property as the previous applicant we sent rang in to our office to say that you had 'made a deal with him' Mr E M who holidayed in the same country you do (for your recollection) The lady we had was a Romanian nurse working at Wansbeck General who we had as a tenant at that time and her holiday was to retu....
Nov 25,2013
Minithumbdown
By:
Nov 25,2013
2 people found
this helpful
This is a case that happened to me and my husband in November 2013. We filled in both application forms and paid the admin fee for a flat in October and been told that the current tenant in this flat will move out in 22 November, then we can move in around 25 November. Then during November, we received a few calls from Live Smart Home about completing our references and contract, and told us we need to do the application form online with them again. However apart from this, we never received any...
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What agent could do to change your mind?
Be Responsible for your customers and be Professional in your job. That\'s what they need to improve.
Was this helpful? Yes



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Office 1
7 Laburnum Terrace, Ashington NE63 0XX
(4)
Office 1
6 Dean Street, Newcastle upon Tyne NE1 1PG
(2)

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