Clan Gordon
4.9/5, 75 reviews
100% recommended
82% lettings valuation accuracy
93% lettings fee satisfaction
At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS. show more At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS.
Letting Agents Edinburgh | Award Winning Agency | Clan Gordon

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 82% 93% £475 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 0 46 0 0 0 0 0 1 0
Areas covered
  • EH1
  • Edinburgh
  • EH2
  • EH3
  • EH4
  • EH5
  • EH6
  • EH7
  • EH8
  • EH9
  • EH10
Address

1 Carmichael Place, Newhaven Road
Edinburgh
Midlothian
EH6 5PH
0131 555 4444

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA RICS SAL SAGEagent
Latest Properties

No Properties

“Top Team...”

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Dec 04,2019
Minithumbup
Hannah
By: 'Regan'
Dec 04,2019
0 people found
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Excellent team that work hard to make your experience as easy and as enjoyable as it can be. Thanks for all your help to date....
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“Very fast to respond to any queries or mainte......”

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Nov 28,2019
Minithumbup
Hannah
By: 'B'
Nov 28,2019
0 people found
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Very fast to respond to any queries or maintenance issues - Hannah especially is very nice to deal with! Very happy that my flat has been transferred from another agency to Clan Gordon....
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“Excellent service and friendly & reliable sta......”

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Nov 22,2019
Minithumbup
Hannah
By: 'Nadiya'
Nov 22,2019
0 people found
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Excellent service and friendly & reliable staff! Always willing to help and corporate with everything from letting of the property to resolving issues with tennants etc....
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“Excellent agency...”

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Nov 17,2019
Minithumbup
Hannah
By: 'Rees'
Nov 17,2019
0 people found
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The property we rent moved over to Clan Gordon from another agency about a year ago and the difference has been incredible - Clan Gordon have been really responsive to any maintenance requests, getting things sorted quickly and effectively. Our broken shower was fixed within ...
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“Great Service...”

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Nov 11,2019
Minithumbup
Hannah
By: 'Zoi Kantounatou'
Nov 11,2019
0 people found
this helpful
We have been renting though Clan Gordon for almost 3 years now and we've been extremely happy with the service they provide. They are always available either through phone or email, they organise repairs quickly and they always review and try to accommodate any requests we ...
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“very responsive and friendly. Within 2h someo......”

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Oct 28,2019
Minithumbup
By: 'Stefan Manea'
Oct 28,2019
0 people found
this helpful
very responsive and friendly. Within 2h someone visited the property and went forward with the issue. Communication very easy and clear....
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“Great letting agency! Our tenancy under Clan ......”

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Oct 25,2019
Minithumbup
Hannah
By: 'Yiannis T.'
Oct 25,2019
0 people found
this helpful
Great letting agency! Our tenancy under Clan Gordon started almost three yeas ago and the there have been always responsive dealing with any issues that arise in our flat. After the first one and a half year, the landlord needed our apartment and we had ...
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“Mike is a great property manager, very pleasa......”

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Oct 13,2019
Minithumbup
Mike
By: 'Diana Biedny'
Oct 13,2019
0 people found
this helpful
Mike is a great property manager, very pleasant to deal with, professional, and he always answered to our questions and dealt with any of our concerns in regards to the property we were renting....
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“Best in Edinburgh...”

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Oct 09,2019
Minithumbup
Hannah
By: 'Andrew Hill'
Oct 09,2019
0 people found
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Every single maintenance I've ever had has been dealt with promptly, politely, and efficiently. Would rate higher if possible! Without a doubt the best letting agency in Edinburgh....
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“Five star property managers...”

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Sep 28,2019
Minithumbup
Hannah
By: 'Tanya Drury'
Sep 28,2019
0 people found
this helpful
We live in the southern hemisphere, so having highly competent and reliable property managers is a must for us. Clan Gordon has definitely lived up to that. They've ensured all the necessary compliance and paperwork is always in place, arranged any repairs or renovations, and ...
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“Professional and thorough...”

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Sep 27,2019
Minithumbup
By: 'Helen Peat'
Sep 27,2019
0 people found
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A professional and thorough agency who are very up to date on current procedures and policies and take away a lot of the stress associated with being a landlord. I would definitely recommend....
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“We have always found Clan Gordon to be respon......”

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Sep 23,2019
Minithumbup
By: 'Graham'
Sep 23,2019
0 people found
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We have always found Clan Gordon to be responsive in dealing with any issues which arise in our flat. This is important to us - one, we know that if we contact them, they will deal with whatever concern we may have raised and two, ...
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“Great service from a great company!...”

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Sep 20,2019
Minithumbup
By: 'Dean Mendoza'
Sep 20,2019
0 people found
this helpful
I've used Clan Gordon for the past 2 or 3 years to let out my properties. I cannot fault the service at all. They are always there to help, support and advise. I cannot rate them high enough. I recommend them to all my family and friends. ...
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“First Class Letting Agent...”

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Sep 18,2019
Minithumbup
Ed
By: 'grahamm100@gmail.com'
Sep 18,2019
0 people found
this helpful
We have used Clan Gordon to let our property for a number of years and have always been impressed with the level of service provided....
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“Really nice and professional staff....”

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Aug 26,2019
Minithumbup
By: 'Alex Kieszek'
Aug 26,2019
0 people found
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Really nice and professional staff. Best agency I every dealt with. Always so prompt with replies. Would recommend to rent with them!...
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“Being an international student in Edinburgh, ......”

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Aug 19,2019
Minithumbup
By: 'Cyrielle Dabère'
Aug 19,2019
0 people found
this helpful
Being an international student in Edinburgh, I thought I would have many difficulties getting to rent a flat. Thanks to Clan Gorgon's team professionalism, everything was delt with in less than two weeks. Each staff membre I got to exchange with was efficient, patient and ...
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“Prompt maintenance......”

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Jul 26,2019
Minithumbup
By: 'alicam51'
Jul 26,2019
0 people found
this helpful
When the shower in my property recently broke, I was immediately emailed with the details and options and having given the go-ahead for a full replacement, a new one was installed the same day. Excellent service as always from Clan Gordon and in this case ...
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“Great Team Service!!...”

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Jul 22,2019
Minithumbup
Hannah
By: 'Tina-Dawn Hopking'
Jul 22,2019
0 people found
this helpful
We had a smooth tenancy process from application/deposit throughout to the check out process with clear instructions and advise provided to us with regards to the check out. Throughout our tenancy, Clan Gordon staff have been great with communication and maintenance and we couldn’...
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“Had some problems at move out but was given a ......”

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Jul 10,2019
Minithumbup
Mike
By: 'Alexander Walker'
Jul 10,2019
0 people found
this helpful
Had some problems at move out but was given a call from Mike who was very pleasant and managed to resolve them. Glad to see they took the time to respond in person and quickly....
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“Very helpful!...”

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May 30,2019
Minithumbup
Hannah
By: 'Lee'
May 30,2019
0 people found
this helpful
Been renting a property managed by Clan Gordon for the past 6 - 7 years, and they have been fantastic. Recently had a new boiler fitted in the property - Hannah and the team were very accommodating and their contractor did an excellent job. Would definitely recommend!...
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Comment on agent fees
Good prices - very rarely increased rent or asked for additional deposit over the years, and if so, for good reason.
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“Competent and efficient....”

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May 29,2019
Minithumbup
Mike
By: 'Colin'
May 29,2019
0 people found
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Initial contact and signing process went very smoothly and I was kept fully up to date at each stage. All other communication and handling of queries etc dealt with promptly and efficiently. Have mostly dealt with Mike Brogan since initial process and have never had ...
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“Always quick and effective problem solving...”

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May 22,2019
Minithumbup
By: 'Smara'
May 22,2019
0 people found
this helpful
Natalie always replies promptly to emails, and makes immediate arrangements to offer solutions to any property maintenance issues that might arise. She is always friendly, helpful and knowledgeable, and provides all the necessary information. It is great as a tenant to have such effective support ...
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Comment on agent fees
N/A
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“Well organised...”

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May 21,2019
Minithumbup
Mike
By: 'Eduard'
May 21,2019
0 people found
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I have been with other two tenancy agencies first. Clan Gordon has a perfect organisation for all the formalities when applying for a new property. You need some days to finish all the paperwork with others, only some hours with them and you can follow ...
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“Efficient, friendly service from Hannah, much appreciated!...”

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May 15,2019
Minithumbup
Hannah
By: 'Jennifer'
May 15,2019
1 people found
this helpful
We've recently been switched to Clan Gordon as our letting agent (we're tenants), and it's been a real breath of fresh air from our previous agents - Clan Gordon actually listen to our problem and find a solution, quickly and effectively. There was a lot ...
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“Good Management...”

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May 07,2019
Minithumbup
By: 'Kat'
May 07,2019
0 people found
this helpful
I am a tenant in one of the properties Clan Gordon manages. I have been very happy with our interactions with them. They are easy to contact by phone and email. They reply quickly and are able to send professionals around to the flat to ...
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“Good experience...”

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May 04,2019
Minithumbup
By: 'MF'
May 04,2019
0 people found
this helpful
Very good communication, quick reaction to a reported issues. Very friendly and respectful staff, always ready to help. My recommends...
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Comment on agent fees
good
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“A real home...”

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May 02,2019
Minithumbup
By: 'Miral Jaber'
May 02,2019
0 people found
this helpful
I have to say, this has been the most professional and fair letting agency I have ever dealt with! They respond to all requests almost immediately and any maintenance is done promptly, using professionals to a high standard. And, they always answer the phone. I ...
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Comment on agent fees
Fair.
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“Review...”

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Apr 30,2019
Minithumbup
Mike
Hannah
By: 'Keith'
Apr 30,2019
0 people found
this helpful
Clan Gordon has been our property manager for nine months. Any time we've had an issue with the flat, Hannah and Mike have been very prompt in responding and helpful in getting it dealt with. Thanks!...
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“Excellent at managing repairs...”

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Apr 29,2019
Minithumbup
Hannah
By: 'Allan'
Apr 29,2019
0 people found
this helpful
Clan Gordon do an excellent job of managing any necessary repairs to my property. They identify the problem, get quotations and manage the repair well while keeping in good communication with myself as the owner....
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Comment on agent fees
The agent's fees are reasonable.
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“Easy to contact - hey do reply to emails!all the staff...”

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Apr 29,2019
Minithumbup
By: 'KeiraCrown'
Apr 29,2019
0 people found
this helpful
All the staff with whom we've had contact at Clan Gordon have been attentive to our requests and pro active in dealing with situations. Their contacts with tradesmen & suppliers to fix things are good....
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Comment on agent fees
Satisfactory
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Staff picture Hannah
Staff picture Mike
Staff picture Ed
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:10 PM 11/10/2018 by Gillian McIntosh

Awards won by Clan Gordon

Individual Branch Awards

Edinburgh, EH6


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Clan Gordon