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CityZen Estate Agents Ltd

4/5, 152 Reviews
74% Recommended

89% sales valuation accuracy

100% letting valuation accuracy

86% sales fee satisfaction

86% letting fee satisfaction

Contact Us
Cityzen is a community estate agent located in the heart of Whitechapel specialising in the sales and lettings of property within the Whitechapel, Stepney, Aldgate/City, Bethnal Green and Docklands areas.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales89.00%86%£199,995£720,000
Lettings100%86%£931£2,300
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
419231808116
Areas covered
  • E1
  • E14
  • E15
  • E1W
  • E2
  • E3
  • E5
  • E8
  • London
Address

CityZen Estate Agents Ltd
1 Saint Katharine's WayLondon, Greater London
E1W 1UN
02077901818

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 19:00
  2. 09:00 - 19:00
  3. 09:00 - 19:00
  4. 09:00 - 19:00
  5. 09:00 - 19:00
  6. 10:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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Latest Properties

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Cory and other members of ...

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5 Star Review

By : 'J'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15

10 Oct 2016
People found this helpful0

Cory and other members of staff at CityZEN made everything very easy and fast for me and my partner. As it was our first time finding a property together it could have been stressful but Cory handled everything very professionally and answered all our questions as quickly and completely as he ... Read Full Review


Comments on Agent Fees

Agent fees were fairly standard for London estate agents so we didn't have any problem with them.

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Absolutely avoid these sharks ...

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1 Star Review
UserName

By : 'Toi-Boi'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E9

6 Oct 2016
People found this helpful3

Absolutely avoid these sharks at all costs, currently In a Holding Deposit dispute with these guy's as I have been robbed the whole amount of my Holding Deposit. Would also like to add how rude and deceiving these guy's are, they are also willing to mislead you over the phone. All is good until you ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Warren Black

6 Oct 2016

Dear Toi Boi If you are going to slander my company then please at least be honest. You placed a NON REFUNDABLE holding deposit on a property and then pulled out and as per the terms of our agreement ...


Cory was helpful and ...

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5 Star Review

By : 'Beatriz'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1

14 Sept 2016
People found this helpful0

Cory was helpful and professional since day one. He was very clear in all the steps we had to do to secure the flat and promptly answered all our questions. Additionally, Cory is a really nice person which is a good ... Read Full Review

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Had two serious buyers within ...

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5 Star Review
UserName

UserName

By : 'HN'
Branch : London, 1 Saint Katharine's Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E3

6 Sept 2016
People found this helpful0

Had two serious buyers within a couple of weeks of going live with CityZen and accepted an offer very close to asking price. Sale now completed satisfactorily. Overall, good efficient ... Read Full Review

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My experience with this ...

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5 Star Review

By : 'Andrea'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E1

5 Sept 2016
People found this helpful0

My experience with this agency and expeccialy Cory was great. Very professional and outstanding in find the better solution for me and my girlfriend. Friendly, polite and extremely well ... Read Full Review


Comments on Agent Fees

Good

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Very pleased with how CityZen ...

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5 Star Review

By : 'Keith'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

4 Sept 2016
People found this helpful0

Very pleased with how CityZen knew exactly what sort of property we wanted. Often you give letting agents a list of criteria and they routinely ignore it, not so in this case. Cory (the agent we dealt with) was excellent, very professional, was quick to respond to any queries and kept us in the ... Read Full Review


Comments on Agent Fees

Decent fees. Amongst the lowest we encountered.

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Cory is a great agent, ...

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5 Star Review

By : 'Raluca'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1365
Would you recommend ? : Yes
Postcode : N1

4 Sept 2016
People found this helpful0

Cory is a great agent, cheerful, careful and dedicated. Truly professional, he assisted us throughout the whole renting process, making it a lot easier and less ... Read Full Review


Comments on Agent Fees

Average

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OMG!! More than 5 ...

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5 Star Review

By : 'Vula'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E5

26 Aug 2016
People found this helpful0

OMG!! More than 5 stars!!! Cory went above & beyond to get me the flat I wanted!! My situation was a bit different in that I was abroad with work ALOT so from the beginning there was trust which I think helped me in getting the place I now happily live in... This in my opinion makes Cory Gaskin ... Read Full Review


What agent could do to change your mind?

Very good. I felt it's fair in today's market.


Comments on Agent Fees

Very good. I felt it's fair in today's market.

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Cory has been a great agent ...

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5 Star Review

By : 'Tove'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1560
Would you recommend ? : Yes
Postcode : E15

11 Aug 2016
People found this helpful0

Cory has been a great agent from the first time we met him. He is professional but funny, he has answered quickly and outgoing on our inquiries and he is an awesome seller I must say. Thanks to him and Cityzen, we have our dream apartment (but in our ... Read Full Review


Comments on Agent Fees

No fees

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Cityzen were consistently ...

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5 Star Review

By : 'BenMagee'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E3

4 Jul 2016
People found this helpful0

Cityzen were consistently efficient, helpful and professional. We were very impressed with Cory's commitment to helping us get into our new flat and would recommend CityZen to anyone looking for property in east ... Read Full Review

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At the beginning everything ...

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2 Star Review
UserName

By : 'Doodlebug'
Branch : London, 1 Saint Katharine's Way
Services : Sales (As a Buyer)
Sold price : £391500
Would you recommend ? : No
Postcode : E14

28 Jun 2016
People found this helpful3

At the beginning everything was very good. We were kept updated and informed. In fact communication was generally good throughout, even if the tone of emails was a little curt. We were disappointed when it came to completion however. We were handed a huge bunch of keys with the comment I'll leave ... Read Full Review


What agent could do to change your mind?

We were buyers and not responsible for the fees so I cannot comment on this.


Comments on Agent Fees

We were buyers and not responsible for the fees so I cannot comment on this.

Comments (1) Report abuseWas this helpful?:

By : Warren Black

28 Jun 2016

I'm very disappointed that you were not happy with the service. I am a little confused as the furniture that was left remained at your request (I have the e-mail) and the keys were not labelled...


Cory was absolutely amazing ...

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5 Star Review

By : 'Nov'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1278
Would you recommend ? : Yes
Postcode : E1

14 Jun 2016
People found this helpful0

Cory was absolutely amazing start to finish. Always professional, listened to what we were looking for and didn't rest until he found it. Have already recommended to friends and colleagues looking for property to rent and for as long we we live in London, will never look for a property through ... Read Full Review


What agent could do to change your mind?

We didn't pay any agency fees on the property we rented


Comments on Agent Fees

We didn't pay any agency fees on the property we rented

Comments (1) Report abuseWas this helpful?:

By : Marnie Toocaram

25 Jun 2016

Cory was super welcoming when we entered the agency which is always a good sign. He has been a great help throughout the whole process of renting a property through Cityzen and continues to offer...


Delighted with the service I ...

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5 Star Review
UserName

UserName

By : 'Jessica'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E14

8 Jun 2016
People found this helpful0

Delighted with the service I have received from Cityzen over the last 10 years as a client in the capacity of purchaser, landlord and vendor. A professional and timely service always. I would highly recommend ... Read Full Review

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After a year of horrendous ...

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4 Star Review

By : 'Joanna'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WC1

7 Jun 2016
People found this helpful0

After a year of horrendous experiences on the London rental scene, Cory was a glorious ray of sunshine through the storm. From the first phonecall he was helpful, courteous, warm and excellent at his job. He went above and beyond to make the entire process as painless and efficient as possible for ... Read Full Review

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We were buying an apartment ...

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5 Star Review
UserName

By : 'C&S'
Branch : London, 1 Saint Katharine's Way
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E9

24 May 2016
People found this helpful0

We were buying an apartment through Simon from CityZen Estate Agents. He was friendly and professional throughout the purchase, providing any information needed both promptly and efficiently. He also provided us with the name of a locksmith to change the locks on the property for safety once we had ... Read Full Review


What agent could do to change your mind?

Not applicable.


Comments on Agent Fees

Not applicable.

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Cory Gaskin was very helpful ...

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5 Star Review

By : 'whitechapel'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16

18 May 2016
People found this helpful0

Cory Gaskin was very helpful in finding a flat for me. I highly recommend him. He will not rest until he finds the best property within your budget. I highly recommend Cory if you are looking to buy or rent a ... Read Full Review


What agent could do to change your mind?

good


Comments on Agent Fees

good

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Very responsive throughout ...

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5 Star Review
UserName

By : 'Callum'
Branch : London, 1 Saint Katharine's Way
Services : Sales (As a Buyer)
Sold price : £475000
Would you recommend ? : Yes
Postcode : E9

29 Apr 2016
People found this helpful0

Very responsive throughout the entire process and clearly hugely knowledgeable about the market and his clients. Truly enjoyable to ... Read Full Review

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Really helpful and ...

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5 Star Review
UserName

UserName

By : 'NG'
Branch : London, 1 Saint Katharine's Way
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E95G

28 Apr 2016
People found this helpful0

Really helpful and professional and went out of their way to help us buy the flat we were after. Would happily use them ... Read Full Review


What agent could do to change your mind?

N/A


Comments on Agent Fees

N/A

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Extremely rude and ...

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1 Star Review

By : 'Laura'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1580
Would you recommend ? : No
Postcode : E1

7 Apr 2016
People found this helpful2

Extremely rude and unprofessional bunch these guys are. They're great when you're looking for property but once you've signed the contract then your nightmare starts. They do not respond to your emails or send repairers, they ask you to do stuff yourself in the flat and then when you leave the ... Read Full Review

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I have been working with ...

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5 Star Review
UserName

UserName

By : 'Lee'
Branch : London, 1 Saint Katharine's Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LE65

24 Mar 2016
People found this helpful0

I have been working with Cityzen Estate Agents for a number of years and have always been impressed with the ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please e-mail in the first instance simon@cityzenproperties.co.uk

Last updated at 3/17/2023, 9:20:42 AM by allAgents

Awards won by CityZen Estate Agents Ltd

Regional Awards Won by CityZen Estate Agents Ltd

Individual Branch Awards

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