The UK's Largest Customer Review Website for the Property Industry

No Image Available

CityZen Estate Agents Ltd

4/5, 152 Reviews
74% Recommended

89% sales valuation accuracy

100% letting valuation accuracy

86% sales fee satisfaction

86% letting fee satisfaction

Contact Us
Cityzen is a community estate agent located in the heart of Whitechapel specialising in the sales and lettings of property within the Whitechapel, Stepney, Aldgate/City, Bethnal Green and Docklands areas.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales89.00%86%£199,995£720,000
Lettings100%86%£931£2,300
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
419231808116
Areas covered
  • E1
  • E14
  • E15
  • E1W
  • E2
  • E3
  • E5
  • E8
  • London
Address

CityZen Estate Agents Ltd
1 Saint Katharine's WayLondon, Greater London
E1W 1UN
02077901818

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 19:00
  2. 09:00 - 19:00
  3. 09:00 - 19:00
  4. 09:00 - 19:00
  5. 09:00 - 19:00
  6. 10:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookTwitterEmail
Members of
Member LogoMember Logo
Latest Properties

No Property Found

No Property Found
Trip through the ...

Share On :  FacebookTwitter

5 Star Review

By : 'hend'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE10

14 Jul 2018
People found this helpful0

Cory has helped me to choose the right one by giving me a full day to see all the available flats that might suits me. he took me and my husband in his own car through London in order to view different flats in different areas. we really appreciate his efforts and ... Read Full Review

Comments (0)Was this helpful?:
Keeping their ...

Share On :  FacebookTwitter

5 Star Review

By : 'Paula'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £931
Would you recommend ? : Yes
Postcode : IG2

11 Jul 2018
People found this helpful0

Good understanding of what I'm looking for and very helpful with the details I've required. Very quick and accurate reply to any of my emails regarding the ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Keeping their ...

Share On :  FacebookTwitter

5 Star Review

By : 'Paula'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £931
Would you recommend ? : Yes
Postcode : IG2

11 Jul 2018
People found this helpful0

Good understanding of what I'm looking for and very helpful with the details I've required. Very quick and accurate reply to any of my emails regarding the ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Excellent ...

Share On :  FacebookTwitter

5 Star Review

By : 'Ilyas'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15

10 May 2018
People found this helpful0

Recently moved into a rental property. Experience overall was excellent. Cory was enthusiastic, informative and professional, and provided us with all the necessary information and assurances that we required. Pleasure to deal with ... Read Full Review

Comments (1)Was this helpful?:

By : Warren Black

10 May 2018

Thank you for your kind feedback...


Thanks for the ...

Share On :  FacebookTwitter

5 Star Review

By : 'Tom'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15

15 Apr 2018
People found this helpful0

Cory has been a helpful, understanding and no-nonsense agent. The process has been streamlined and I feel like I can always go to him with questions. Thanks for the help so far and I look forward to a long, successful ... Read Full Review

Comments (0)Was this helpful?:
Professional and ...

Share On :  FacebookTwitter

4 Star Review

By : 'Sukriti'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16

9 Apr 2018
People found this helpful0

After a bad experience with previous agents, I was nervous about going through an agency for my tenancy. However, Cory changed my perception. From the time of viewing the property up until the move, he was patient in responding to my queries, addressing my concerns and overall making me feel at ... Read Full Review


Comments on Agent Fees

In line with others

Comments (1)Was this helpful?:

By : Warren

9 Apr 2018

Dear Sukriti Thank you for taking the time to review our agency. I am delighted that Cory has changed your perception of letting agents, it is only a few bad ones that give the rest of us a poor...


Excellent ...

Share On :  FacebookTwitter

5 Star Review

By : 'Anna'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15

22 Mar 2018
People found this helpful0

Cory was most friendly and helpful with us finding our flat. His responses to our queries were always very prompt which we appreciated and it made our move in stress free and ... Read Full Review

Comments (1)Was this helpful?:

By : Warren Black

22 Mar 2018

Thank you Anna your kind comments are much...


Cory was incredibly ...

Share On :  FacebookTwitter

5 Star Review

By : 'Gill'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15

28 Feb 2018
People found this helpful0

Cory was incredibly knowledgable about the flat and the area - as well as other areas in London as a comparison! He gave us a lot of time and attention and was able to answer all questions honestly. He was really efficient at organising the extra detail around the move and sorted out parking for ... Read Full Review

Comments (1)Was this helpful?:

By : Warren Black

28 Feb 2018

Dear Gill Thank you so much for taking the time to write a review of our firm. Cory will be delighted to know that you were pleased with his service, customer care is very important to...


CityZen made our move-in ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Ellie'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E3

27 Feb 2018
People found this helpful0

CityZen made our move-in process very easy and made sure pretty much everything was sorted before we moved-in. They also managed to get all of our requests sorted which we were very happy ... Read Full Review

Comments (1)Was this helpful?:

By : Warren Black

27 Feb 2018

Thank you Ellie your comments are greatly appreciated as we do try our best to make a rental process as easy as possible for...


Cory was very pleasant to ...

Share On :  FacebookTwitter

5 Star Review

By : 'Fi'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1

26 Feb 2018
People found this helpful0

Cory was very pleasant to have as our estate agent. Understood our needs, and as a result was very transparent with us, which made the process of renting the property significantly smoother and ... Read Full Review

Comments (1)Was this helpful?:

By : Warren Black

26 Feb 2018

Dear Fi Thank you for your kind comments which we really...


Cory was not only extremely ...

Share On :  FacebookTwitter

5 Star Review

By : 'newtothis'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

23 Jan 2018
People found this helpful0

Cory was not only extremely helpful but also gave you the time and attention needed when making such a big decision as to where to spend the next chapter of your life. Any complications along the way, Cory and his team are there to relay between tenant and landlord and all in all it was quite an ... Read Full Review

Comments (1)Was this helpful?:

By : warren Black

23 Jan 2018

Thank you for your kind comments, I will pass these on to Cory & the team who will be...


Cory was very helpful and ...

Share On :  FacebookTwitter

5 Star Review

By : 'Brianna'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

6 Jan 2018
People found this helpful1

Cory was very helpful and genuine person. He restored our trust in real estate agent. We really appreciate the time he invested in us. Although we had many questions, he kindly explained to us everything in details. He really cared about our very complicated situation. We have dealt with many many ... Read Full Review

Comments (1)Was this helpful?:

By : Warren Black

8 Jan 2018

Thank you for you feedback, we really appreciate our customers letting us know when we have exceeded their...


Cory was very helpful ...

Share On :  FacebookTwitter

5 Star Review

By : 'Arnaud'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £153833
Would you recommend ? : Yes
Postcode : E1

2 Jan 2018
People found this helpful0

Cory was very helpful throughout the process of renting a flat for my son. I was calling him from abroad and I was totally ignorant of how things were done in the UK. He was extremely patient, explained slowly everything to me, was very reactive which was important since we had less than two weeks ... Read Full Review


Comments on Agent Fees

I cannot answer this question since I do not understand it (I am French and I do not know the Agent's fees system in the UK, so I cannot have an opinion on it).

Comments (1)Was this helpful?:

By : warren Black

2 Jan 2018

Thank you Arnaud for your kind...


We chose an agent by random, ...

Share On :  FacebookTwitter

4 Star Review
UserName

UserName

By : 'Martin'
Branch : London, 1 Saint Katharine's Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E1

30 Nov 2017
People found this helpful0

We chose an agent by random, walking along Whitechapel Road and went into CitiZen. Immediately Simon agreed to come and see the flat we were wanting to sell. He established what we considered a fair asking price and within a week of putting the property on the market a buyer had been secured. In ... Read Full Review


Comments on Agent Fees

Fair

Comments (1)Was this helpful?:

By : warren Black

30 Nov 2017

Thank you Martin & Judy for your kind comments. It was a pleasure working with...


Cory was excellent from ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Jonathan'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15

26 Nov 2017
People found this helpful0

Cory was excellent from viewing the property all the way through to moving in. Knowledgeable down to earth guy, and gives a sense that he actually is invested in helping you find somewhere to live. Both Cory and Lauren were extremely helpful and patient even when things weren't running ... Read Full Review


Comments on Agent Fees

Agents fees are completely reasonable.

Comments (1)Was this helpful?:

By : warren Black

27 Nov 2017

Dear Jonathan thank you so much for your kind review, your comments are well received & mean a lot to the...


Gemma and Cory, who I had the ...

Share On :  FacebookTwitter

3 Star Review

By : 'Jonathan'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E1

18 Nov 2017
People found this helpful0

Gemma and Cory, who I had the pleasure of meeting at the end of my tenancy, were helpful and honest. Hopefully going forwards CityZen will continue to hire such people and they will become a business I can recommend to friends. However at the beginning and during the tenancy we dealt with less ... Read Full Review


Comments on Agent Fees

No more or less than any other estate agent

Comments (1)Was this helpful?:

By : Warren Black

20 Nov 2017

Dear Jonathan Thanks for your feedback and i'm glad that you felt your dealings with us towards the end were positive. I'm sorry you felt that earlier in the tenancy there were issues and I will...


Both Cory and Simon are ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Athirah'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : E1

25 Sept 2017
People found this helpful0

Both Cory and Simon are genuinely among the nicest and most helpful people. My sister and I needed to move in immediately and they tried their very best to make sure everything, from viewing to paperwork were sorted out within a period of few days. They were also very quick to respond to emails and ... Read Full Review

Comments (1)Was this helpful?:

By : Warren Black

25 Sept 2017

Athirah, thank you for taking the time to review our service. Your comments are very pleasing and I will ensure Simon and Cory are aware of your positive...


Simon and Cory were extremely ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Alaa'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : E1

25 Sept 2017
People found this helpful0

Simon and Cory were extremely helpful when we were trying to find a place and securing it. They were very kind, thoughtful and explained everything clearly to us. The whole agency was very good, I can't think of any negatives so far. They are very quick at replying, easy to reach, and very very ... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Warren Black

25 Sept 2017

Alaa,thank you very much for taking the time to write a review on the company. I'm delighted that you were so happy with the service you...


Working with Cory and the ...

Share On :  FacebookTwitter

5 Star Review

By : 'Dan'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E1

14 Sept 2017
People found this helpful0

Working with Cory and the CityZEN team was an absolute pleasure. From the flat viewing through referencing to moving in, Cory was always on call for any of our questions and made the process as smooth as possible. Having worked with quite a few letting agents in the past, I can safely say this has ... Read Full Review


Comments on Agent Fees

The fees we paid were appropriate for the high quality of service we received.

Comments (1)Was this helpful?:

By : Warren Black

15 Sept 2017

Thanks Dan G for the kind words, we love the fact that you found our service better than other agents you have used in the...


Finding and securing our ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Julia'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E1

9 Sept 2017
People found this helpful0

Finding and securing our dream flat here in London would not have been possible without Cory by our side! Cory is not only super-friendly but also incredibly helpful; he has given us honest and competent advice throughout the entire process and we feel very reassured to be able to rely on his ... Read Full Review

Comments (1)Was this helpful?:

By : Warren Black

11 Sept 2017

Thanks for your kind words Julia. Cory is indeed an asset to my company and I love to hear we are doing our job...


1 - 20 of 152 items
No Staff Registered

NaN - NaN of items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please e-mail in the first instance simon@cityzenproperties.co.uk

Last updated at 3/17/2023, 9:20:42 AM by allAgents

Awards won by CityZen Estate Agents Ltd

Regional Awards Won by CityZen Estate Agents Ltd

Individual Branch Awards

Loading...