The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 152 Reviews
74% Recommended
89% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89.00% | 86% | £199,995 | £720,000 |
| Lettings | 100% | 86% | £931 | £2,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 92 | 31 | 8 | 0 | 8 | 1 | 1 | 6 |
CityZen Estate Agents Ltd
1 Saint Katharine's Way, London, Greater London
E1W 1UN
02077901818


By : 'hend'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE10
Cory has helped me to choose the right one by giving me a full day to see all the available flats that might suits me. he took me and my husband in his own car through London in order to view different flats in different areas. we really appreciate his efforts and ... Read Full Review
By : 'Paula'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £931
Would you recommend ? : Yes
Postcode : IG2
Good understanding of what I'm looking for and very helpful with the details I've required. Very quick and accurate reply to any of my emails regarding the ... Read Full Review
Good
By : 'Paula'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £931
Would you recommend ? : Yes
Postcode : IG2
Good understanding of what I'm looking for and very helpful with the details I've required. Very quick and accurate reply to any of my emails regarding the ... Read Full Review
Good
By : 'Ilyas'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15
Recently moved into a rental property. Experience overall was excellent. Cory was enthusiastic, informative and professional, and provided us with all the necessary information and assurances that we required. Pleasure to deal with ... Read Full Review
By : Warren Black
10 May 2018Thank you for your kind feedback...
By : 'Tom'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15
Cory has been a helpful, understanding and no-nonsense agent. The process has been streamlined and I feel like I can always go to him with questions. Thanks for the help so far and I look forward to a long, successful ... Read Full Review
By : 'Sukriti'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16
After a bad experience with previous agents, I was nervous about going through an agency for my tenancy. However, Cory changed my perception. From the time of viewing the property up until the move, he was patient in responding to my queries, addressing my concerns and overall making me feel at ... Read Full Review
In line with others
By : Warren
9 Apr 2018Dear Sukriti Thank you for taking the time to review our agency. I am delighted that Cory has changed your perception of letting agents, it is only a few bad ones that give the rest of us a poor...
By : 'Anna'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15
Cory was most friendly and helpful with us finding our flat. His responses to our queries were always very prompt which we appreciated and it made our move in stress free and ... Read Full Review
By : Warren Black
22 Mar 2018Thank you Anna your kind comments are much...
By : 'Gill'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15
Cory was incredibly knowledgable about the flat and the area - as well as other areas in London as a comparison! He gave us a lot of time and attention and was able to answer all questions honestly. He was really efficient at organising the extra detail around the move and sorted out parking for ... Read Full Review
By : Warren Black
28 Feb 2018Dear Gill Thank you so much for taking the time to write a review of our firm. Cory will be delighted to know that you were pleased with his service, customer care is very important to...

By : 'Ellie'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E3
CityZen made our move-in process very easy and made sure pretty much everything was sorted before we moved-in. They also managed to get all of our requests sorted which we were very happy ... Read Full Review
By : Warren Black
27 Feb 2018Thank you Ellie your comments are greatly appreciated as we do try our best to make a rental process as easy as possible for...
By : 'Fi'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
Cory was very pleasant to have as our estate agent. Understood our needs, and as a result was very transparent with us, which made the process of renting the property significantly smoother and ... Read Full Review
By : Warren Black
26 Feb 2018Dear Fi Thank you for your kind comments which we really...
By : 'newtothis'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Cory was not only extremely helpful but also gave you the time and attention needed when making such a big decision as to where to spend the next chapter of your life. Any complications along the way, Cory and his team are there to relay between tenant and landlord and all in all it was quite an ... Read Full Review
By : warren Black
23 Jan 2018Thank you for your kind comments, I will pass these on to Cory & the team who will be...
By : 'Brianna'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Cory was very helpful and genuine person. He restored our trust in real estate agent. We really appreciate the time he invested in us. Although we had many questions, he kindly explained to us everything in details. He really cared about our very complicated situation. We have dealt with many many ... Read Full Review
By : Warren Black
8 Jan 2018Thank you for you feedback, we really appreciate our customers letting us know when we have exceeded their...
By : 'Arnaud'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £153833
Would you recommend ? : Yes
Postcode : E1
Cory was very helpful throughout the process of renting a flat for my son. I was calling him from abroad and I was totally ignorant of how things were done in the UK. He was extremely patient, explained slowly everything to me, was very reactive which was important since we had less than two weeks ... Read Full Review
I cannot answer this question since I do not understand it (I am French and I do not know the Agent's fees system in the UK, so I cannot have an opinion on it).
By : warren Black
2 Jan 2018Thank you Arnaud for your kind...


By : 'Martin'
Branch : London, 1 Saint Katharine's Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E1
We chose an agent by random, walking along Whitechapel Road and went into CitiZen. Immediately Simon agreed to come and see the flat we were wanting to sell. He established what we considered a fair asking price and within a week of putting the property on the market a buyer had been secured. In ... Read Full Review
Fair
By : warren Black
30 Nov 2017Thank you Martin & Judy for your kind comments. It was a pleasure working with...

By : 'Jonathan'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15
Cory was excellent from viewing the property all the way through to moving in. Knowledgeable down to earth guy, and gives a sense that he actually is invested in helping you find somewhere to live. Both Cory and Lauren were extremely helpful and patient even when things weren't running ... Read Full Review
Agents fees are completely reasonable.
By : warren Black
27 Nov 2017Dear Jonathan thank you so much for your kind review, your comments are well received & mean a lot to the...
By : 'Jonathan'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E1
Gemma and Cory, who I had the pleasure of meeting at the end of my tenancy, were helpful and honest. Hopefully going forwards CityZen will continue to hire such people and they will become a business I can recommend to friends. However at the beginning and during the tenancy we dealt with less ... Read Full Review
No more or less than any other estate agent
By : Warren Black
20 Nov 2017Dear Jonathan Thanks for your feedback and i'm glad that you felt your dealings with us towards the end were positive. I'm sorry you felt that earlier in the tenancy there were issues and I will...

By : 'Athirah'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : E1
Both Cory and Simon are genuinely among the nicest and most helpful people. My sister and I needed to move in immediately and they tried their very best to make sure everything, from viewing to paperwork were sorted out within a period of few days. They were also very quick to respond to emails and ... Read Full Review
By : Warren Black
25 Sept 2017Athirah, thank you for taking the time to review our service. Your comments are very pleasing and I will ensure Simon and Cory are aware of your positive...

By : 'Alaa'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : E1
Simon and Cory were extremely helpful when we were trying to find a place and securing it. They were very kind, thoughtful and explained everything clearly to us. The whole agency was very good, I can't think of any negatives so far. They are very quick at replying, easy to reach, and very very ... Read Full Review
Good
By : Warren Black
25 Sept 2017Alaa,thank you very much for taking the time to write a review on the company. I'm delighted that you were so happy with the service you...
By : 'Dan'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E1
Working with Cory and the CityZEN team was an absolute pleasure. From the flat viewing through referencing to moving in, Cory was always on call for any of our questions and made the process as smooth as possible. Having worked with quite a few letting agents in the past, I can safely say this has ... Read Full Review
The fees we paid were appropriate for the high quality of service we received.
By : Warren Black
15 Sept 2017Thanks Dan G for the kind words, we love the fact that you found our service better than other agents you have used in the...

By : 'Julia'
Branch : London, 1 Saint Katharine's Way
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E1
Finding and securing our dream flat here in London would not have been possible without Cory by our side! Cory is not only super-friendly but also incredibly helpful; he has given us honest and competent advice throughout the entire process and we feel very reassured to be able to rely on his ... Read Full Review
By : Warren Black
11 Sept 2017Thanks for your kind words Julia. Cory is indeed an asset to my company and I love to hear we are doing our job...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please e-mail in the first instance simon@cityzenproperties.co.uk
Last updated at 3/17/2023, 9:20:42 AM by allAgents