89% sales valuation accuracy
94% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
CityZEN Property Group, are an independent business serving the whole of London. Established for 15 years and located in the heart of Whitechapel in East London we offer a range of services for home owners, prospective buyers, landlords and tenants coming into the property market.
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CityZEN Property Group, are an independent business serving the whole of London. Established for 15 years and located in the heart of Whitechapel in East London we offer a range of services for home owners, prospective buyers, landlords and tenants coming into the property market.
...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards
Latest Reviews
View all Reviews 143
16th Aug 2020
reviewed by 'Raja'
3rd Aug 2020
reviewed by 'Samuel'
19th Feb 2020
reviewed by 'Ram'
24th Jan 2020
reviewed by 'Hannah'
17th Jan 2020
reviewed by 'Adil'
10th Sep 2019
reviewed by 'Danielle'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 94% | £199,995 | £720,000 |
| Lettings | 100% | 85% | £931 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 88 | 27 | 8 | 0 | 8 | 1 | 1 | 5 |
Areas covered
- E1
- E9
- E15
- E2
- E14
- E3
- E5
- E8
Address
Unit 4 The Chronos Building, 9-25 Mile End Road
London
Greater London
E1 4TP
02077901818
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Aug 16,2020
Aug 16,2020
0
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Please stay away who ever reads this review.., this company does not pay any deposit back It’s simply a scam spoken to a few people that has used them and they all have had trouble with them ... so paid £650 deposit and after credit checks ...
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Aug 19, 2020
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Raja, you have posted numerous false claims with different amounts on different sites. I invited you to contact me directly but YOU HAVE NOT!
I am so tired of defending my company that is 17 years established and a member of the ombudsman and CMP scheme against false and misleading claims such as yours. ...
Aug 03,2020
Aug 03,2020
1
people found
this helpful
this helpful
Unfortunately me and my flatmates fell for their initial charm but were soon found in a hell hole of nightmares.
This included failing to stop the property owner entering when they please (including to use the toilet) and using the house as a storage unit.
...
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Feb 19,2020
Feb 19,2020
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We met Mr Cory from CityZen.
He was so professional during the viewing and gave us exact details about the flat that we saw. He was very accommodating with our requests about the move. We are so lucky to have found this flat through him. ...
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Feb 19, 2020
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Ram NG thank you for your kind works I know Cory will be so happy that his efforts were appreciated ...
Jan 24,2020
Jan 24,2020
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Cory was very helpful, chatty. Always at the end of the phone if we had any questions about the property....
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Jan 24, 2020
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Hannah
thank you for taking the time to feedback your good experience with Cory ...
Jan 17,2020
Jan 17,2020
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Cory was the agent who showed me the property that I ended up retting. He was extremely professional throughout, very patient and detailed. A 30min viewing ended up taking almost 2 hours as a result of Cory taking the time to go through all my questions ...
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Jan 17, 2020
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Thank you Adil, Cory will be delighted you were so impressed with his level of service ...
Sep 10,2019
Sep 10,2019
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Amazing agency and agents helped me find the best apartment for me :)
Cory and Danny - you are the best!...
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Sep 10, 2019
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Danielle thank you so much for your kind review, I know Corry and Danny will be delighted with your feedback ...
Sep 05,2019
Sep 05,2019
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Cory was great! Very accommodating and understanding. Made time to see us short notice and responded to correspondence efficiently. Would definitely recommend city zen and Cory to others....
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Sep 06, 2019
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Jessica
Thank you so much for taking the time to feedback on the service you received from Cory. I know he takes his job very seriously and will be delighted with your feedback ...
Mar 05,2019
Mar 05,2019
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Great easy communication and an easy move. Thanks again and great place - we love it.
New furniture is great as well....
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Mar 06, 2019
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Thanks for the feedback Rob, enjoy your new home. ...
Jan 17,2019
Jan 17,2019
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We met Cory at the viewing of our new flat 1,5 month ago and he was great all the way through securing the property for us. He was very helpful, knew his business inside-out and he quickly responded to all communications. We recently moved in and ...
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Comment on agent fees
Logical - Not as expensive as other agents
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Dec 31,2018
Dec 31,2018
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We had a viewing with Adriana around November about getting a property. The viewing was successful and she was very informative about the location and its surroundings and the building itself. Her email responses after expressing interest were fast and we managed to secure a ...
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Jul 15,2018
Jul 15,2018
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Cory was so helpful in quickly setting up a viewing and going out of his way to help us secure our deposit for the flat. He was very professional in all his communication and quick to answer any questions we had....
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Jul 16, 2018
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Thank you RBianchi for taking the time to review our company ...
Jul 14,2018
Jul 14,2018
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Cory has helped me to choose the right one by giving me a full day to see all the available flats that might suits me.
he took me and my husband in his own car through London in order to view different flats in different ...
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Jul 11,2018
Jul 11,2018
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Good understanding of what I'm looking for and very helpful with the details I've required.
Very quick and accurate reply to any of my emails regarding the flat....
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Comment on agent fees
Good
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Jul 11,2018
Jul 11,2018
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Good understanding of what I'm looking for and very helpful with the details I've required.
Very quick and accurate reply to any of my emails regarding the flat....
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Comment on agent fees
Good
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May 10,2018
May 10,2018
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Recently moved into a rental property. Experience overall was excellent. Cory was enthusiastic, informative and professional, and provided us with all the necessary information and assurances that we required. Pleasure to deal with him....
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May 10, 2018
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Thank you for your kind feedback Ilyas ...
Apr 15,2018
Apr 15,2018
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Cory has been a helpful, understanding and no-nonsense agent. The process has been streamlined and I feel like I can always go to him with questions. Thanks for the help so far and I look forward to a long, successful partnership....
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Apr 09,2018
Apr 09,2018
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After a bad experience with previous agents, I was nervous about going through an agency for my tenancy. However, Cory changed my perception. From the time of viewing the property up until the move, he was patient in responding to my queries, addressing my concerns ...
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Comment on agent fees
In line with others
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Apr 09, 2018
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Dear Sukriti
Thank you for taking the time to review our agency. I am delighted that Cory has changed your perception of letting agents, it is only a few bad ones that give the rest of us a poor reputation ...
Mar 22,2018
Mar 22,2018
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Cory was most friendly and helpful with us finding our flat. His responses to our queries were always very prompt which we appreciated and it made our move in stress free and smooth!...
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Mar 22, 2018
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Thank you Anna your kind comments are much appreciated ...
Feb 28,2018
Feb 28,2018
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Cory was incredibly knowledgable about the flat and the area - as well as other areas in London as a comparison! He gave us a lot of time and attention and was able to answer all questions honestly.
He was really efficient at organising the ...
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Feb 28, 2018
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Dear Gill
Thank you so much for taking the time to write a review of our firm. Cory will be delighted to know that you were pleased with his service, customer care is very important to him ...
Feb 27,2018
Feb 27,2018
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CityZen made our move-in process very easy and made sure pretty much everything was sorted before we moved-in. They also managed to get all of our requests sorted which we were very happy about!...
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Feb 27, 2018
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Thank you Ellie your comments are greatly appreciated as we do try our best to make a rental process as easy as possible for everyone ...
Feb 26,2018
Feb 26,2018
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Cory was very pleasant to have as our estate agent. Understood our needs, and as a result was very transparent with us, which made the process of renting the property significantly smoother and enjoyable....
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Feb 26, 2018
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Dear Fi
Thank you for your kind comments which we really value. ...
Jan 23,2018
Jan 23,2018
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Cory was not only extremely helpful but also gave you the time and attention needed when making such a big decision as to where to spend the next chapter of your life.
Any complications along the way, Cory and his team are there to relay ...
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Jan 23, 2018
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Thank you for your kind comments, I will pass these on to Cory & the team who will be delighted ...
Jan 06,2018
Jan 06,2018
1
people found
this helpful
this helpful
Cory was very helpful and genuine person. He restored our trust in real estate agent.
We really appreciate the time he invested in us. Although we had many questions, he kindly explained to us everything in details.
He really cared about our very complicated situation.
...
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Jan 08, 2018
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Thank you for you feedback, we really appreciate our customers letting us know when we have exceeded their expectations ...
Jan 02,2018
Jan 02,2018
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Cory was very helpful throughout the process of renting a flat for my son. I was calling him from abroad and I was totally ignorant of how things were done in the UK. He was extremely patient, explained slowly everything to me, was very reactive ...
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Comment on agent fees
I cannot answer this question since I do not understand it (I am French and I do not know the Agent's fees system in the UK, so I cannot have an opinion on it).
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Jan 02, 2018
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Thank you Arnaud for your kind review. ...
Nov 30,2017
Nov 30,2017
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We chose an agent by random, walking along Whitechapel Road and went into CitiZen. Immediately Simon agreed to come and see the flat we were wanting to sell. He established what we considered a fair asking price and within a week of putting the property ...
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Comment on agent fees
Fair
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Nov 30, 2017
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Thank you Martin & Judy for your kind comments. It was a pleasure working with you ...
Nov 26,2017
Nov 26,2017
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Cory was excellent from viewing the property all the way through to moving in. Knowledgeable down to earth guy, and gives a sense that he actually is invested in helping you find somewhere to live. Both Cory and Lauren were extremely helpful and patient even ...
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Comment on agent fees
Agents fees are completely reasonable.
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Nov 27, 2017
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Dear Jonathan thank you so much for your kind review, your comments are well received & mean a lot to the team ...
Nov 18,2017
Nov 18,2017
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Gemma and Cory, who I had the pleasure of meeting at the end of my tenancy, were helpful and honest. Hopefully going forwards CityZen will continue to hire such people and they will become a business I can recommend to friends.
However at the beginning ...
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Comment on agent fees
No more or less than any other estate agent
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Nov 20, 2017
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Dear Jonathan
Thanks for your feedback and i'm glad that you felt your dealings with us towards the end were positive. I'm sorry you felt that earlier in the tenancy there were issues and I will discuss these with the property manager in question. Moving forward we now appoint only one property manager to each property which allows for easier communication and less miss-understandings. We also prefer all requests and conversations to be in writing to avoid any issues. ...
Sep 25,2017
Sep 25,2017
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Simon and Cory were extremely helpful when we were trying to find a place and securing it. They were very kind, thoughtful and explained everything clearly to us. The whole agency was very good, I can't think of any negatives so far. They are very ...
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Comment on agent fees
Good
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Sep 25, 2017
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Alaa,thank you very much for taking the time to write a review on the company. I'm delighted that you were so happy with the service you received ...
Sep 25,2017
Sep 25,2017
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Both Cory and Simon are genuinely among the nicest and most helpful people. My sister and I needed to move in immediately and they tried their very best to make sure everything, from viewing to paperwork were sorted out within a period of few days. ...
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Sep 25, 2017
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Athirah, thank you for taking the time to review our service. Your comments are very pleasing and I will ensure Simon and Cory are aware of your positive comments ...
Sep 14,2017
Sep 14,2017
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Working with Cory and the CityZEN team was an absolute pleasure. From the flat viewing through referencing to moving in, Cory was always on call for any of our questions and made the process as smooth as possible. Having worked with quite a few letting ...
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Comment on agent fees
The fees we paid were appropriate for the high quality of service we received.
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Sep 15, 2017
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Thanks Dan G for the kind words, we love the fact that you found our service better than other agents you have used in the past ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please e-mail in the first instance simon@cityzenproperties.co.uk
Last updated at 10:07 AM 08/09/2017 by Warren Black
