• claim your profile
    Warren Black
  • claim your profile
    Toby
  • claim your profile
    Ben Britton
  • claim your profile
    Adriana Sieranska
  • claim your profile
    Simon Black
  • claim your profile
    Cory Gaskin
  • claim your profile
    Jeremy
CityZEN Property Group, are an independent business serving the whole of London. Established for 15 years and located in the heart of Whitechapel in East London we offer a range of services for home owners, prospective buyers, landlords and tenants coming into the property market.

Unit 3 The Chronos Building, 9-25 Mile End Road
London
Greater London
E1 4TP
02077901818

 
Website not available

Properties for sale
Properties for rent
Dec 03,2016
Minithumbup
By:
Dec 03,2016
0 people found
this helpful
Cityzen are very proactive agents who make themselves available to help at every stage of the sales process, including accompanying surveyors around the property, chasing solicitors and liaising closely with both buyer and seller. They quickly achieved an excellent offer for my property and have made the whole process of selling very manageable for me with their knowledge, professionalism and willingness to help....
read full review
Comment on agent fees
I thought the fee structure was reasonable, especially given that they get involved throughout the entire sales process.
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
I received very good service from Cory who took the extra mile to understand my requirements, find and secure the right property for me. Very friendly and consistently great service from everyone I have dealt with at Cityzen, can only recommend these guys!...
read full review
Comment on agent fees
A lot more reasonable than other Estate Agents in the area
Was this helpful? Yes
Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
Very helpful throughout the whole process. Answered sincerely every question and always with a smile in his face. Great agent tl treat with...
read full review
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
I have had a fantastic experience working with Cory & CityZen property. As a first time renter in the London market I felt unsure of what to expect, however Cory did an excellent job of explaining the process and providing all the necessary information without pressuring me into making a decision. He has a fantastic approachable personality and has been an excellent communicator throughout. I would have no hesitation in recommending Cory to anyone looking to rent in London....
read full review
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Citizen both managed and then sold my property. For many years the property was let by Toby with minimal fuss and few gaps in tenancy. When I came to sell the property it was an obvious decision to ask Citizen and Simon handled the sale. He was able to obtain an offer at around asking straight away. Despite the sale occurring post brexit it went through. Simon was on hand and open thorughout....
read full review
Comment on agent fees
Good market facing fees
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Corey was great! Went out of his way to Help solve a lot of situations that weren't his to deal with and made sure we were all happy with the end result. Very easy to deal as a complete agency. Thanks guys....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
Right from the outset Cory was very professional in his dealing with us. He was open and honest regarding the property, development and area we were interested in, clarifying for us the current-market status quo. He coherently explained the end-to-end process involved and articulated CityZen's straight-forward and transparent approach to housing new tenants, which put us at ease right away (in what is usually a time-consuming and stressful process). He (and his aftercare colleague Gemma Spencer)...
read full review
Comment on agent fees
Agreeable - as per standard agent's fees.
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Cory is genuinely the most helpful and knowledgeable estate agent I have ever had the pleasure of working with. He really went above and beyond to ensure myself and my boyfriend found the perfect flat for us. Cory is honest, organised and had our best interests at heart throughout the whole process and I would highly recommend him. Cityzen in general have some really lovely new built flats to let aswell, We found our perfect flat at the very first viewing! I will be using them again in the fut...
read full review
Comment on agent fees
We had used Cityzen previously so we had reduced fees and they were very low as a result!
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Cory was professional throughout. On the first day I spoke to him, he took my new flatmate around to two flats at the last minute in his own time out of working hours. He coached me through the final stages, again out of hours, so I knew what I was doing and agreeing to. Always available to talk to over the phone, text and email, Cory was always reachable. When moving day came we arrived at a SPOTLESS flat that had just been repainted and this was all Cory's work. Can't thank him enough for th...
read full review
Was this helpful? Yes
Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
this helpful
Cory is super friendly and very patient. He will have no problem aswering all possible questions and doubts, also he will explain you all the steps towards moving in and keeps track of your process....
read full review
Comment on agent fees
In line with market average
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Cory and other members of staff at CityZEN made everything very easy and fast for me and my partner. As it was our first time finding a property together it could have been stressful but Cory handled everything very professionally and answered all our questions as quickly and completely as he could. Everything went very quickly and we could always get a hold of him when needed. I'd recommend this estate agent and especially Cory himself....
read full review
Comment on agent fees
Agent fees were fairly standard for London estate agents so we didn't have any problem with them.
Was this helpful? Yes
Oct 06,2016
Minithumbdown
By:
Oct 06,2016
1 people found
this helpful
Absolutely avoid these sharks at all costs, currently In a Holding Deposit dispute with these guy's as I have been robbed the whole amount of my Holding Deposit. Would also like to add how rude and deceiving these guy's are, they are also willing to mislead you over the phone. All is good until you hand over your cash and sign. Biggest mistake I have probably ever made. Avoid making the same mistake!!!!...
read full review
Was this helpful? Yes
By: Warren Black
Oct 06, 2016
View all comments (1)
Dear Toi Boi If you are going to slander my company then please at least be honest. You placed a NON REFUNDABLE holding deposit on a property and then pulled out and as per the terms of our agreement you lose your deposit.....
Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
Cory was helpful and professional since day one. He was very clear in all the steps we had to do to secure the flat and promptly answered all our questions. Additionally, Cory is a really nice person which is a good bonus!...
read full review
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Had two serious buyers within a couple of weeks of going live with CityZen and accepted an offer very close to asking price. Sale now completed satisfactorily. Overall, good efficient service....
read full review
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
My experience with this agency and expeccialy Cory was great. Very professional and outstanding in find the better solution for me and my girlfriend. Friendly, polite and extremely well prepared....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 04,2016
Minithumbup
By:
Sep 04,2016
0 people found
this helpful
Cory is a great agent, cheerful, careful and dedicated. Truly professional, he assisted us throughout the whole renting process, making it a lot easier and less stressful....
read full review
Comment on agent fees
Average
Was this helpful? Yes
Sep 04,2016
Minithumbup
By:
Sep 04,2016
0 people found
this helpful
Very pleased with how CityZen knew exactly what sort of property we wanted. Often you give letting agents a list of criteria and they routinely ignore it, not so in this case. Cory (the agent we dealt with) was excellent, very professional, was quick to respond to any queries and kept us in the loop throughout the whole process. Would definitely recommend....
read full review
Comment on agent fees
Decent fees. Amongst the lowest we encountered.
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
OMG!! More than 5 stars!!! Cory went above & beyond to get me the flat I wanted!! My situation was a bit different in that I was abroad with work ALOT so from the beginning there was trust which I think helped me in getting the place I now happily live in... This in my opinion makes Cory Gaskin an EXCEPTIONAL agent! Especially after I was dealing with Foxtons who really are just sharks & have no interest in working for the customers interest, (only their pockets!) Cory showed me that not...
read full review
Comment on agent fees
Very good. I felt it's fair in today's market.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Cory has been a great agent from the first time we met him. He is professional but funny, he has answered quickly and outgoing on our inquiries and he is an awesome seller I must say. Thanks to him and Cityzen, we have our dream apartment (but in our budget)....
read full review
Comment on agent fees
No fees
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Cityzen were consistently efficient, helpful and professional. We were very impressed with Cory's commitment to helping us get into our new flat and would recommend CityZen to anyone looking for property in east London....
read full review
Was this helpful? Yes
Jun 28,2016
Minithumbdown
By:
Jun 28,2016
0 people found
this helpful
At the beginning everything was very good. We were kept updated and informed. In fact communication was generally good throughout, even if the tone of emails was a little curt. We were disappointed when it came to completion however. We were handed a huge bunch of keys with the comment I'll leave you to figure it out and then we arrived at the property to find none of the keys fit the front entry door and we hadn't been given the door code. Luckily the agent was still there but thirty minutes la...
read full review
What agent could do to change your mind?
We were buyers and not responsible for the fees so I cannot comment on this.
Comment on agent fees
We were buyers and not responsible for the fees so I cannot comment on this.
Was this helpful? Yes
By: Warren Black
Jun 28, 2016
View all comments (1)
I'm very disappointed that you were not happy with the service. I am a little confused as the furniture that was left remained at your request (I have the e-mail) and the keys were not labelled therefore I couldn't tell you what each key was for. I guess you cant please everyone but I do try!....
Jun 14,2016
Minithumbup
By:
Jun 14,2016
0 people found
this helpful
Cory was absolutely amazing start to finish. Always professional, listened to what we were looking for and didn't rest until he found it. Have already recommended to friends and colleagues looking for property to rent and for as long we we live in London, will never look for a property through anyone else. Cory really turns the tables on an industry that is typically cut throat and cold....
read full review
Comment on agent fees
We didn't pay any agency fees on the property we rented
Was this helpful? Yes
By: Marnie Toocaram
Jun 25, 2016
View all comments (1)
Cory was super welcoming when we entered the agency which is always a good sign. He has been a great help throughout the whole process of renting a property through Cityzen and continues to offer support.....
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Delighted with the service I have received from Cityzen over the last 10 years as a client in the capacity of purchaser, landlord and vendor. A professional and timely service always. I would highly recommend them....
read full review
Was this helpful? Yes
Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
After a year of horrendous experiences on the London rental scene, Cory was a glorious ray of sunshine through the storm. From the first phonecall he was helpful, courteous, warm and excellent at his job. He went above and beyond to make the entire process as painless and efficient as possible for me. Friendly and professional, nothing was too much trouble and my questions were always answered comprehensively and promptly. It's rare to meet someone who offers such exceptional customer service ...
read full review
Was this helpful? Yes
May 24,2016
Minithumbup
By:
May 24,2016
0 people found
this helpful
We were buying an apartment through Simon from CityZen Estate Agents. He was friendly and professional throughout the purchase, providing any information needed both promptly and efficiently. He also provided us with the name of a locksmith to change the locks on the property for safety once we had completed. We would definitely use CityZen Estates if we were to sell the property in the future....
read full review
Comment on agent fees
Not applicable.
Was this helpful? Yes
May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
Cory Gaskin was very helpful in finding a flat for me. I highly recommend him. He will not rest until he finds the best property within your budget. I highly recommend Cory if you are looking to buy or rent a property....
read full review
Comment on agent fees
good
Was this helpful? Yes
Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
Very responsive throughout the entire process and clearly hugely knowledgeable about the market and his clients. Truly enjoyable to work....
read full review
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
Really helpful and professional and went out of their way to help us buy the flat we were after. Would happily use them again...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Apr 07,2016
Minithumbdown
By:
Apr 07,2016
0 people found
this helpful
Extremely rude and unprofessional bunch these guys are. They're great when you're looking for property but once you've signed the contract then your nightmare starts. They do not respond to your emails or send repairers, they ask you to do stuff yourself in the flat and then when you leave the flat, they do not pay your deposit in full but take money for nonsense such as cleaning company. * is extremely rude alongside ** , they threaten you with legal action and keep the money of deposit for lo...
read full review
Was this helpful? Yes
Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
this helpful
I have been working with Cityzen Estate Agents for a number of years and have always been impressed with the service....
read full review
Was this helpful? Yes
Areas covered
  • E1
  • E15
  • E2
  • E14
  • E3
  • E9
  • E5
  • E8

UKALA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 40 18 6 0 8 1 1 4

Job vacancies

Please see a list of jobs available

Agent Fees

For our full list of fees please visit our website
Last updated at 10:04 AM 03/11/2016 by Warren Black

Complaints Procedure

Please e-mail in the first instance simon@cityzenproperties.co.uk
Last updated at 10:04 AM 03/11/2016 by Warren Black

Awards won by CityZen Estate Agents Ltd

Individual Branch Awards

Warren Black - upload your photo Warren Black
Co-Founder
11 reviews

About Warren No description set View full profile
Toby  - upload your photo Toby
6 reviews

About Toby No description set View full profile
Ben Britton - upload your photo Ben Britton
0 reviews

About Ben No description set View full profile
Adriana Sieranska - upload your photo Adriana Sieranska
3 reviews

About Adriana No description set View full profile
Simon Black - upload your photo Simon Black
Co-Founder
13 reviews

About Simon No description set View full profile
Cory Gaskin - upload your photo Cory Gaskin
25 reviews

About Cory No description set View full profile
Jeremy  - upload your photo Jeremy
2 reviews

About Jeremy No description set View full profile


Opening hours



Find the Best Agent to
Buy, Sell or Rent Property