Ian Skinner
Cityscape Lettings

272 Bath Street
Glasgow
City of Glasgow
G2 4JR
0141 354 1680



Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £90,000 £305,000
Lettings 100% 99% £650 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 4 0 1 1 0 0 0 0

Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
ARLA TPOS Sales TPOS Lettings TPOS

“My flat has been well looked after for nearly 2 years. ......”

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Mar 06,2013
Minithumbup
By: 'laine'
Mar 06,2013
0 people found
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My flat has been well looked after for nearly 2 years. Ian has been very professional and efficient. I particularly like the personalised service....
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“Ian was very friendly and informative of all steps in ......”

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Mar 05,2013
Minithumbup
By: 'Graeme'
Mar 05,2013
0 people found
this helpful
Ian was very friendly and informative of all steps in the processes from Viewing the property to signing the lease. He was very patient and helpful and showed real flexibility which was greatly appreciated....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Lettings Complaint Procedure


1. Please raise your complaint with the property manager that manages your tenancy.


2. If the property manager cannot resolve the issue for you then please put your complaint in writing addressed to the Lettings Manager for that particular branch.


3.  We will aim to acknowledge your complaint in writing within 24 hours, but no later than 3 working days. We will also start a full investigation.


4. In line with The Property Ombudsman guidelines a full written outcome of our investigation will be sent to you within 15 working days.


5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Lettings Director. They will then respond to you with a statement of the final view of the matter within 15 working days of receipt.


 6. If you are still not satisfied with the outcome, you can raise your complaint (within 6 months from the date of our last letter) with the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP 7. 


When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our property file and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.

Last updated at 1:00 AM 01/01/1970 by

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