Properties Glasgow - Infiniti Properties
  • Ian Skinner
    Ian Skinner
Cityscape Lettings is a well established property management agency based in the centre of Glasgow. The main priority of the agency is to make sure that both landlords and tenants are happy and fully informed. We are a member of ARLA (Association of Residential Letting Agents) so adhere to the highest possible standards within the industry.

The company is run by Ian Skinner, an experienced landlord who has been involved in the property management business for 7 years.

Cityscape Lettings h
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272 Bath Street
Glasgow
Glasgow City
G2 4JR
0141 354 1680

 
Website not available

Properties for sale
Properties for rent
Mar 22,2016
Minithumbup
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Mar 22,2016
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Ian Skinner's Cityscape sales and lettings agency has for years acted as my agent for a buy to let and has always been efficient, prompt and courteous for me and my tenants....
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Comment on agent fees
Good, very competitive especially considering the excellent level of service received.
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Dec 22,2014
Minithumbup
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Dec 22,2014
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Having had a horrendous service over the last few years from Countrywide I spent a lot of time before selecting a new agent when my tenants gave notice to move out. The reviews for Ian at Cityscape stood out so I met with him and instantly felt assured that he would deal with me and my property in the way I wanted. His philosophy is to treat the property as if it is his own and this shines through in the high standards he not only offers but also fulfils. This is the only one of my properties I ...
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Jun 09,2014
Minithumbup
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Jun 09,2014
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Ian Skinner and I have worked together for one year only but in this year he managed to deal superbly with a major refurbishment of my flat with several changes of plans and a lot of organising to be done. He is super-organised, feedback was prompt on every single occasion and he was also very, very patient, both with my tenants and myself. I would wholeheartedly recommend him, his is a very good advocate of you as a landlord....
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Sep 18,2013
Minithumbup
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Sep 18,2013
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Excellent letting agency. I had reservations about letting my flat out and the hassle that might come with it but Cityscape took away any concerns - they took all the hassle away from finding a tenant to managing everything along the way and fixing anything very quickly at reasonable rates. Could not recommend Ian Skinner highly enough...
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May 07,2013
Minithumbup
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May 07,2013
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I used Cityscape Lettings recently to find a tenant for my flat in the West End of Glasgow. I have found them to be professional and totally reliable. They found a suitable tenant quickly and kept me informed at all stages of the tenant find process. I would not hesitate in recommending them to other landlords....
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Mar 22,2013
Minithumbup
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Mar 22,2013
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We have found Cityscape Lettings to provide a very professional / responsive service. If any problems arose they are resolved/ seen to very swiftly. I would highly recommend Cityscape Lettings when looking for a property within the Glasgow area. Many Thanks to Ian from those at Westbank Quadrant. M, V + P....
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Mar 21,2013
Minithumbup
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Mar 21,2013
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I have used Cityscape for over 5 years to let out my flat in Glasgow. Over this period i have found their speed and quality of service to be exceptional. There have been several serious issues which have been resolved quickly and economically giving options and updates in a timely fashion. I would not hesitate to recommend them. (And have done so many times!)...
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Mar 15,2013
Minithumbup
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Mar 15,2013
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Cityscape lettings have managed our rental property for the last 3 and a half years. The quality of service has always been excellent with great communication throughout. We have always had complete faith in them that our property and tenants are being suitably looked after....
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Mar 11,2013
Minithumbup
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Mar 11,2013
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Cityscape Lettings have managed my flat, in the West End of Glasgow for the past year. Prior to that I knew of Ian Skinner\'s work when I engaged him to advertise and select tenants when I self managed my flat. Ian invariably provides a very high personal service and I have always felt confident with every aspect of his work. He takes prompt action, is responsive and ensures that I am kept informed. Ian is courteous and respectful and invariably helpful I consider that Cityscape Lettings care ...
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Mar 09,2013
Minithumbup
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Mar 09,2013
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I have been a client of Cityscape Lettings and Ian Skinner for many years and have invariably found Ian Skinner and his company truly helpful, completely reliable and entirely trustworthy. I have no hesitation in recommending Ian to anyone interested in looking for a great agent....
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Mar 07,2013
Minithumbup
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Mar 07,2013
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Ian at Cityscape Lettings has been looking after my flat for a number of years now, and in all that time he has delivered excellent service. He has a network of tradesmen who can deal with issues and Ian is happy to take responsibility to manage any work or issues that crop. I always recommend him to any of my friends looking for a reliable and agent, and I will continue to do so....
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Mar 06,2013
Minithumbup
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Mar 06,2013
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Providing effective and professional services for tenant. Cityscape Lettings is the best letting agency that I would recommend in Glasgow....
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Mar 06,2013
Minithumbup
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Mar 06,2013
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My flat has been well looked after for nearly 2 years. Ian has been very professional and efficient. I particularly like the personalised service....
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Mar 05,2013
Minithumbup
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Mar 05,2013
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Ian was very friendly and informative of all steps in the processes from Viewing the property to signing the lease. He was very patient and helpful and showed real flexibility which was greatly appreciated....
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Mar 05,2013
Minithumbup
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Mar 05,2013
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Cityscape lettings have always been very attentive to any requests raised or issues that needed to be resolved and have been good at following up to ensure satisfaction...
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Mar 05,2013
Minithumbup
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Mar 05,2013
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Cityscape lettings has been extremely reliable and very efficient throughout the three years they have been acting as an agent for me. Any problem or issues have been dealt with swiftly. The company also charges a very competitive rate. I would highly recommend this company as a letting agent....
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Areas covered

ARLA TPOS


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Agent Fees

Typically 50% of the first month's rent to secure a tenant and then a monthly management fee of 10% thereafter.
We feel this is very competitive for an ARLA regulated agent such as ourselves.
Last updated at 9:35 AM 23/09/2013 by

Complaints Procedure

Lettings Complaint Procedure


1. Please raise your complaint with the property manager that manages your tenancy.


2. If the property manager cannot resolve the issue for you then please put your complaint in writing addressed to the Lettings Manager for that particular branch.


3.  We will aim to acknowledge your complaint in writing within 24 hours, but no later than 3 working days. We will also start a full investigation.


4. In line with The Property Ombudsman guidelines a full written outcome of our investigation will be sent to you within 15 working days.


5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Lettings Director. They will then respond to you with a statement of the final view of the matter within 15 working days of receipt.


 6. If you are still not satisfied with the outcome, you can raise your complaint (within 6 months from the date of our last letter) with the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP 7. 


When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our property file and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.

Last updated at 1:00 AM 01/01/1970 by
Ian Skinner Ian Skinner
Owner
13 reviews

About Ian Ian Skinner has owned a number of buy to let properties in and around Glasgow since 2006 so he has plenty of experience in dealing with r View full profile

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