CityRooms.com

Rented a room in house share,they are a disgusting company they prey on desperate people.They do not let you see the property you are going to live in beforehand and pressure you to agree.Two different properties I was in were both bad.They are of no help when problems occur.Stay away at all costs ... Read Full Review

They rent rooms with "inclusive" bills. When you move out they keep your deposit because there was over usage of electricity/gas. However, during the tenancy they never notify the tenants for over usage. This is fraudulent. Rented with them for over 3 years. We had numerous time no ... Read Full Review

Our experience with city rooms has been nothing short of brilliant. Our agent Jack has been exceptionally professional, friendly, efficient and knowledgeable. Initially we were a bit overwhelmed and felt apprehensive about renting a room. However Jack has put us at ease from the first moment ... Read Full Review

Salvatore was my agent. He was friendly, helpful and efficient. We had a technical problem which delayed our meeting for viewing rooms but kept me informed and positive. End result, two viewings, one offer and hopefully a speedy move in. Many ... Read Full Review

A brilliant service. Viewing was very good. No pressure. Once happy to go ahead service was very good. At first I was provided with pictures of the rooms taken just a few days ago with excellent description of the room and property. Very good that you have access to use the website for bookings, ... Read Full Review

Don't use CityRooms! They are taking advantage of foreigners! We were renting a room from CityRooms and left the place in perfect condition. Then they sent us an email that they have deducted 50 pounds for "desk marks" with attached pictures of check in and check out. The check ... Read Full Review

I found Danny of City Rooms to be knowledgeable, friendly, forthright, honest and communicable. I can't be more happy with the service. Excellent professional agent. I spent time on viewing rooms in London. I had more than 30 viewing, which regrettably none of them fit my category. I had 2 ... Read Full Review

I have only started renting a room through cityrooms. Since I moved in I have been very happy with the work of Shellby and her contractor John. Shellby is always on hand if you have a problem. When problems have arisen, Shellby has sent John out to solve the problem. Last week they came to lay a ... Read Full Review

My contact with CityRooms started out of desperation. I was living in another property in London, but had no contract, the landlady decided she wanted to rent the whole house and not the rooms seperatly has she had before, and so we had to move out. This all in mid februrary, and since by the end i ... Read Full Review

Excellent customer service from Naira. Naira gave me good advice when I needed to check with her thus giving me great confidence in her ability to work on my behalf. As I went to look for a room before the COVID crisis Naira kept in touch throughout, a very caring attitude. I would not hesitate in ... Read Full Review

This is my second experience of using City Rooms and have had an excellent professional service. On this occasion my agent Daniel was very supportive through the whole process, cannot praise him enough. Would be very happy to use ... Read Full Review

Excellent service, When I first met Daniel he was extremely friendly, helpful, polite and knowledgeable which helped me make a quick decision to use city rooms. Daniel went above and beyond our expectation. I put an offer down for a room with and Daniel completed all within a day. Nothing was ever ... Read Full Review

This is the worst experience with an agency ever! I would not recommend it if you are an INTERNATIONAL student. I feel like the 9 months living in property was really adding extra stress. I moved in to a newly refurbished property and from a couple of months there was always something going wrong. ... Read Full Review

I would give them Zero stars if the option would be available. I wasn't able to see the property in person before because of Covid, so I had to trust the photos and videos that they sent me which are not close to the real state of the property at all. In the contract they say that they ... Read Full Review

Great service My partner and I are thrilled to have found our first room to rent together through Cityrooms! The whole process was smooth and hassle free, and we really appreciated the cheery demeanor and responsiveness of our negotiator Sala. Highly ... Read Full Review

Firstly, what sort of a website allows 'featured' reviews, that are clearly written by employees of these agents! Corruption to the nth degree! Secondly, DO NOT RENT FROM CITYROOMS! Terrible service, no communication with tenants, terrible properties that are over charged, where ... Read Full Review

BEWARE OF THESE PEOPLE- THEY DON'T CARE ABOUT YOU. We moved into a property via City Rooms. They promised several repairs and trash removal. The ad touted wifi and cleaning services. We had to pay a 500 holding fee to see the room which is shady but we did it because we liked the space ... Read Full Review

They are a grim agency. They pressure you to sign the contract and then are never there when you need them. We moved into one property that was so foul we had to move out immediately. The rooms are overpriced for what they are. Many of the reviews on this website are fake, you'll notice how ... Read Full Review

Very helpful and professional agent. Thanks Chloe! Chloe was very professional and extremely helpful. My post Lockdown room hunting was made less stressful, knowing that she was always ready to help and searching for the right room. Many ... Read Full Review

I had a nice experience with the agent Steph. She is professional and can offer several rooms that are similar to what I just want to find. Please find Steph and she will offer you various options that are nearly fit to your budget but better than your expectations. I am student with limited ... Read Full Review