CityRooms.com

Please see attachment for example of the level of professionalism they would use when dealing with complaints - this is not just a forum issue, they would speak to you personally like this, and worse. Disgraceful, considering you are giving them a lot (way too much) of money and you are supposed to ... Read Full Review

I been scammed by them I want to take action against them with my boyfriend we need to be many people leave your mail I will contact you ... Read Full Review

I spoke with Alex, a really unprofessional guy. I asked to him 3 times if I can visit the room and he changed the subject, I asked again and I said if I can't visit the room I wasn't interested anymore. He just said “no problem”. What's the point to go to the office to see him if I ... Read Full Review

If you hate someone, direct them to cityroom. You can stay sure they will loose mone, sleep, health and will quickly move out of london. This organised crime dressed as a letting agency should be avoided at all cost. They provide the tenants with filthy, run down, broken houses and rooms, with no ... Read Full Review

Avoid this agency After a bit more than one year dealing with this people, my opinion is that there is a luck of professionality, competence, ethic and honesty from this company. To whoever is dealing with them, I can only say that I am sorry. I have been in two of their properties and they were ... Read Full Review

Don't trust reviews on Trustpilot, this site permits honesty. City Rooms keep removing honest reviews elsewhere. You will see all 'positive' reviews follow the same format - always including a name of an agent. I assure you you will physically, financially and psychologically be ... Read Full Review

AVOID THEM. Do not even think of renting under CityRooms I moved out of the property earlier this month due to the lack of service and empty promises, as well as the poor management handling. My agent was Alex, he just completely left me in the dark when I needed help to get someone to fix ... Read Full Review

Hi all, I am here to express my concerns about an agency called cityrooms. Beware of a “ malicious clause” in the contract which says: 3.1.3 To pay a fair proportion (as notified by the Licensor) of Overusages in relation to electricity, gas supplyto the Property during the Licence Period. The ... Read Full Review

A fraud company, walk away. Useless management, they only want to squeeze your money and keep as much deposit they can when you leave. Be sure you take pictures when you arrive and when you leave, that saved me to lose hundreds of ... Read Full Review

LANDLORDS AND TENANTS BEWARE. Landlords - CityRooms properties are not being looked after and some of the tenants in prime locations are benefits claimants or jobless - how do they pay their rent I have no idea. Tenants - you will not get after-sales service, you will be forced to live in ... Read Full Review

This is scam letting agency. You want all inclusive rent and they promise you everything is included but when you get there, the other tenants tells you to pay for energy because what city room provided is not enough. You have to pay by force or not hot water for days. City room in Stratford ... Read Full Review

I wish i could give 0 or negative star reviews about this agency because all the good reviews are FAKE. Absolutely disgustingly sleazy behaviour where they disappear after taking your deposit. My agent Fabio did that exactly and never bothered to tell me what the name of his agency was. The agents ... Read Full Review

I let my flat through cityrooms. The results: Rent unpaid Unauthorised alterations made to flat Furniture stolen Refused to vacate at end of ... Read Full Review

Absolute disgusting service . To name , Gerardo and Jorge Sanchez which both was managers . And I got such atrocious service from these managers which was an absolute joke . They were total scammer and charged deposits twice for me . I would rate them negative values if possible . If anyone would ... Read Full Review

I was not convinced about using cityrooms but after Matt invited me for a chatted he was straight up, Shel;by was lovely to chat with on the phone every few weeks, but when it came down to the final few weeks of my contract Matt was 100% better then anyone else, he helped me find a replacement ... Read Full Review

Myself and friend were looking for a room for the first time in which we both had absolutely no experience in! Both feeling anxious about which estate agents to go with, I met Tim who totally reassured me he'd help us every step of the way. He was always around to answer any questions no ... Read Full Review

Dear landlords, Cityrooms is one of the worst if not THE worst tenant I ever had. Please do not deal with Cityrooms as they: 1. unilaterally withhold rental payment and do not consult with landlords 2. do not perform on the contract they sign 3. do not pay rent on time or at all 4. do ... Read Full Review

Cityrooms were efficient and well priced. This is our second time of using them and I thought that the service was excellent. Our agent, Gino was so helpful in guiding us and was polite, knowledgeable and prompt in answering any questions we had or to give us advice when we needed ... Read Full Review

Hi I would just like to say Laura from cityrooms has been absolutely fantastic throughout the whole process. I am not living at the property as yet but will move in soon. Laura has taken care of all of the viewings I requested she completely kept me up-to-date with everything that was going on. She ... Read Full Review

Impressed by a professional but friendly service. With honest advice by Leon. Would recommend having your viewings attended. Leon makes the viewings easy and gives an extremely professional safe viewing. Leon is always on time for appointments and makes viewings stress ... Read Full Review