City Lord
5/5, 442 reviews
99% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

it was honour worked with community for last 12 years > we are very sorry but we are processing of closing down and we should our company . show more it was honour worked with community for last 12 years > we are very sorry but we are processing of closing down and we should our company .

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Latest Reviews

 View all Reviews 442
26th Nov 2021
reviewed by 'ahmed'
“fantastic team and easy to communicate. Always found them very helpful and respectful. I am happy to see the bad ......”
25th Oct 2021
reviewed by 'Brenton'
“very reliable and trustworthy agent. Being a landlord and live abroad not easy if you don't have any good and ......”
6th Oct 2021
reviewed by 'naz'
“excellent service and good selections of properties to let . The service Is amazing and very helpful. I have found them ......”
13th Sep 2021
reviewed by 'suhel'
“Lovely House and we are really happy and appreciate the help us all the way till we sign the contract ......”
29th Aug 2021
reviewed by 'Baraka'
“the agency I should choose many years ago to make my life easy. They took all my extra pressure and ......”
26th Jul 2021
reviewed by 'Sheikh'
“City Lord is a professional company where most of the staff are very polite and easy to communicate with them. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £475 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
184 3 233 3 2 0 1 0 16 0
Areas covered
  • E3
  • TowerHamlets
  • E15
  • Newham
  • E7
  • Waltham Forest
  • N1
  • Hackny
  • RM1
  • Barking & Dagenham
  • E1
  • Liverpool st
  • SE1
  • Tower Bridge
  • E14
  • Canary Wharf
  • E20
  • Startford
  • E2
  • Bethnal Green Road
Address

20 Tower Bridge ROad
Tower Bridge,London
Greater London
SE1 4TR
02089804988

update staff | update details

Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 10:00 - 18:00
  • Saturday: 10:00 - 16:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Thank you very much for your excellent servic......”

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Aug 31,2020
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Mahmhoud
By: 'Elius'
Aug 31,2020
2 people found
this helpful
Thank you very much for your excellent service. We had to move house in a very short time and it was only possible for their quick service. I really appreciate it. (y) (y)...
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“Excellent customer service. If you report any......”

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Aug 31,2020
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Mahmhoud
By: 'Rodrigo'
Aug 31,2020
2 people found
this helpful
Excellent customer service. If you report any issue they will sort it immediately. They are the best housing agency in London in from experience. Highly recommended....
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“Best housing agency in uk. We are nearly 2 ye......”

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Aug 31,2020
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Mahmhoud
By: 'Al'
Aug 31,2020
2 people found
this helpful
Best housing agency in uk. We are nearly 2 years with them. Never had any issues. Well done guys ?....
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“Masum is a professional and was happy to deal......”

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Aug 31,2020
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Mahmhoud
By: 'Shirley'
Aug 31,2020
2 people found
this helpful
Masum is a professional and was happy to deal with him. Every process was very smooth and transparent. Masum demonstrated good work ethics and was always on time for any appointments....
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“It was a pleasure to deal with Masum - was ve......”

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Aug 31,2020
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Mahmhoud
By: 'Mizan'
Aug 31,2020
2 people found
this helpful
It was a pleasure to deal with Masum - was very understanding of my needs and was able to give me good options, which helped in me making my decision to secure my property. Once again thank you for all your help...
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“As a Tenent I would say excellent professiona......”

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Aug 31,2020
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Mahmhoud
By: 'Muazzam'
Aug 31,2020
2 people found
this helpful
As a Tenent I would say excellent professional committed service . Their response very quick and resolve this issue immediately....
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“Absolutely excellent!!!! I have never seen a ......”

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Aug 31,2020
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Mahmhoud
By: 'Aran'
Aug 31,2020
2 people found
this helpful
Absolutely excellent!!!! I have never seen a service this reliable and very efficient, especially when handling my cases and issues....
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“Highly recommended......”

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Aug 31,2020
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By: 'Miss'
Aug 31,2020
2 people found
this helpful
Professional company with friendly staff who go above and beyond. Would highly recommend this company and i want to extend a special thank you to Sidrah for making moving in an easy and stress free process....
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“Super friendly staff and an absolute pleasure......”

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Aug 31,2020
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By: 'Mohammad'
Aug 31,2020
2 people found
this helpful
Super friendly staff and an absolute pleasure to do business with them. Thank you city lord and stay with you for a long time....
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“Very professional team and letting service lo......”

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Aug 31,2020
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Mahmhoud
By: 'F'
Aug 31,2020
2 people found
this helpful
Very professional team and letting service located in east London. Very reliable and helpful agency . We have been with this agency almost 4 years and never had any problem....
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“City Lord is an innovative & dynamic company,......”

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Aug 31,2020
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By: 'faria'
Aug 31,2020
2 people found
this helpful
City Lord is an innovative & dynamic company, They are delivering clients with excellent & customer service. They have friendly & professional staff....
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“My experience moving in...”

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Aug 31,2020
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By: 'Unisa'
Aug 31,2020
2 people found
this helpful
My experience moving in was amazing, it was a quick and easy smooth process with no hassle. Great communication from the agent and very on job to ensure everything was sorted. I am definitely pleased and satisfied with it....
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“Experienced and professional. Very friendly s......”

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Aug 31,2020
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Mahmhoud
By: 'Cemil'
Aug 31,2020
2 people found
this helpful
Experienced and professional. Very friendly staff who knows what he is doing. I would recommend everyone to work with Masum....
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“Property Management review...”

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Aug 31,2020
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By: 'Barish'
Aug 31,2020
6 people found
this helpful
Having been with Citylord for 6 years I can say that they have done a consistently excellent job in managing my two properties. I am always kept up to date with the needs of the tenants such as repairs required and always receive my rental payments ...
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“Eventually I am here for a review to a best p......”

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Aug 31,2020
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By: 'Jaqolin'
Aug 31,2020
2 people found
this helpful
Eventually I am here for a review to a best property management agent in east london even though they manage my property located in North West London and doing very well since 2012....
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“Excellent Service...”

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Aug 31,2020
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By: 'Nargis'
Aug 31,2020
2 people found
this helpful
Very professional people working there. I havd been using this company for over 5 years, I have no problems with them at all....
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“City lord good reliable and trustworthy compa......”

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Aug 30,2020
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By: 'Salma'
Aug 30,2020
2 people found
this helpful
City lord good reliable and trustworthy company. honest and very helpful always. And customer service is brilliant. Sidrah thank you so much for your amazing support thanks....
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“I am really happy with the level of service I......”

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Aug 30,2020
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By: 'ALISHA'
Aug 30,2020
3 people found
this helpful
I am really happy with the level of service I was given by Masum. He really out did what my expectation was. He found me a place to call home, that was within my budget and had all the amenities that I need. Perfect location ...
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“Good agency...”

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Aug 30,2020
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Nahid
By: 'Ayesha'
Aug 30,2020
3 people found
this helpful
We rented one of their flat since 2018. No issues so far. Good letting agents, nice staffs. And I’m happy to recommend them to others....
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“I had an amazing experience with the agency c......”

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Aug 30,2020
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By: 'Alamgir'
Aug 30,2020
2 people found
this helpful
I had an amazing experience with the agency city loard they were polite great at replying and practically the best in this city, and it was so clean I loved it ,also I've bought tons of houses but this one had the best service, I've ...
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“We cannot thank everyone at City Lord Letting Agent enough ......”

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Aug 30,2020
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By: 'Mohona'
Aug 30,2020
2 people found
this helpful
We cannot thank everyone at City Lord Letting Agent enough for helping us find and start renting such a beautiful home! From the very start everything was so efficient and ran smoothly. We were updated daily on the progress of moving and relaim paper work ...
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Comment on agent fees
No fees Paid
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“The best agent. Tried different ones before b......”

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Aug 29,2020
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By: 'Shadiye'
Aug 29,2020
2 people found
this helpful
The best agent. Tried different ones before but wasn’t happy. They take care of the property like their own. Prompt payments. Highly recommend them...
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“Fantastic Time With City Lord...”

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Aug 28,2020
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Shah
By: 'Fabio'
Aug 28,2020
2 people found
this helpful
Just moving out and had a great time since 2017 in this penthouse . I love the area and agency . They was always there for us when ever we needed anything ....
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“City Lord has once again proven to be a very ......”

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Aug 28,2020
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By: 'Shahjahan'
Aug 28,2020
2 people found
this helpful
City Lord has once again proven to be a very honest and reliable managing agent. Despite all the difficulties during the lockdown, they were always available to answer my calls and kept me updated on any rent arrears due to Covid 19. All it’s staffs ...
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“Very Peaceful and safe with City Lord...”

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Aug 28,2020
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Farhat
By: 'James'
Aug 28,2020
2 people found
this helpful
Great service from a independent single branch agent . I am very happy with service I received and payment for service I pay...
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“Quick response, identify the problem, try t......”

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Aug 28,2020
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By: 'Alamgir'
Aug 28,2020
2 people found
this helpful
Quick response, identify the problem, try to solve the problems quickly. Excellent service. Hope, it will continue. I shall recommended other Landload to join city lord . Thank you Rana and Habib bhai....
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“Nice service and very patient to answer our q......”

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Aug 28,2020
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Mahmhoud
By: 'Yuchen'
Aug 28,2020
2 people found
this helpful
Nice service and very patient to answer our questions , very kind ,so good very good, if there is no mini words will be better...
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“I am enjoying as a landlord without any heada......”

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Aug 28,2020
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By: 'C'
Aug 28,2020
2 people found
this helpful
I am enjoying as a landlord without any headache and hassle from tenant because of City Lord property service. I am in contact whne its necessary. I really appreciate there help and support...
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“Very experienced and Friendly people, Excell......”

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Aug 28,2020
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By: 'Kaniz'
Aug 28,2020
2 people found
this helpful
Very experienced and Friendly people, Excellent service and quick maintenance. I’m glad to be with City lord . I would recommend my friends too!...
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“Super service and team who deal with updated ......”

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Aug 28,2020
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By: 'Watson'
Aug 28,2020
2 people found
this helpful
Super service and team who deal with updated service to clients. My property well managed by city Lord team. I am very happy with service i receive....
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Landlord Fees

Let only service
0% (inc. VAT), Pay Upfront (Fees are not negotiable)

Our Charges are below for Landlord's

Let Only 6% ( Inc Vat 7.2% )

Let & Rent Collection 8 % (Inc Vat 9.6)

Full Property Management 14% (Inc VAT 16.8%)

We also offer Guaranteed Rent where we will visit the property and we will give you a price with 2-5 years contract where we will pay the rent even property is empty.

Last updated on 28/01/2020, 4:16 PM by Mr M hasan (Manager)

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:47 AM 03/06/2022 by Jasim Uddin

Awards won by City Lord

Regional Awards won by City Lord

Individual Branch Awards

London, E3



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