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    Andrea
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    Marcus Williams
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    Daniel Hewitt
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    Thomas Mchale
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    Francis
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    Louise Goodison
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    Kyle Cline
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    Kerry
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    Layla Swainbank
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81-87 Victoria Street
Liverpool
Merseyside
L1 6DG
0151 2316106

 
Website not available

Properties for sale
Properties for rent
Jul 01,2016
Minithumbup
By:
Jul 01,2016
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Highly recommend City Residential! Was in such a rush looking for an apartment to rent and Layla was a great help. She was constantly in touch with us about a property we really wanted, keeping us up to date on viewings and even took us for an earlier viewing when we were unavailable for our intended one. Cant recommend her enough!...
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Comment on agent fees
good
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By: Kerry Rogerson-Bevan
Jul 13, 2016
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Many thanks for taking the time to leave a review Emma. We are delighted that you have been pleased with the service you have received from us and in particular Layla.....
Jul 02,2015
Minithumbup
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Jul 02,2015
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City Residential were nothing but excellent in how they treated us when looking for an apartment. From our first telephone call to our final meeting in the office they were very helpful in matching our needs for places to live and even rescheduled their bookings to show us more available places. We dealt with four different people and all acted with a high standard of professionalism. Would highly recommend them and we would have no hesitation in using them in the future. Thanks to Kerry and her...
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May 21,2015
Minithumbup
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May 21,2015
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Lived at 24 Argyle Court for almost 3 years. Service has always been great. Their correspondence has always been quick and reliable. Staff are always friendly....
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May 13,2015
Minithumbup
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May 13,2015
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I have been really impressed with the way in which Louise has liaised with our Tenant throughout the two year occupancy. He has been an excellent tenant, who through no fault of his own, experienced some problems with the unit. All handled professionally and diplomatically. City Residential also look after a second property for us and this has also been a trouble free experience....
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Mar 30,2015
Minithumbup
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Mar 30,2015
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I have been using City a Residential for ten years as a letting Agent and have found them professional in all aspects of my letting needs. I recently used them to sell my property and the service provided was excellent. Marcus Williams went above and beyond to help me with anything I asked during what turned out to be a long winded sale. Nothing was ever too much trouble for him and he made the whole experience for me a lot easier....
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Mar 09,2015
Minithumbup
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Mar 09,2015
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Andrea has been friendly, charming and very professional at the same time. Perfectly efficient and reliable. Pleasure to work with....
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Jan 14,2015
Minithumbdown
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Jan 14,2015
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I am a tenant in Alexandra tower, mainly rented out to students, the only reason I fell for the place was the view. From first day I started dealing with them, starting with the viewing which is scheduled for 4 or 5 viewers at a time I didn't mind that, they were always in a hurry during the viewing, later I knew why, the very bad sewage system especially in apartments on the left side of the building, there was a bad smell in the toilet the even highlighted by the lady showing as around saying...
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What agent could do to change your mind?
Open transparent more professional and to care at least show it or pretend to
Comment on agent fees
Bearing the sewage problem and the unhealthy environment we should pay less
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By: Louise Lally
Jan 15, 2015
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It has come as quite a shock to us to receive this maintenance problem on a review site. We are not block managers for this development and therefore cannot comment on some of the issues raised in the above, however we can confirm a contractor has informed us that a leak has occurred. We are not prepared to discuss this maintenance issue any further on a review site. As a company we welcome feedback whether it is good, bad or indifferent in order to grow and improve however, maintenance issues a....
Oct 22,2014
Minithumbup
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Oct 22,2014
0 people found
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have used City Residential for the past 11 years and I find them helpful, very professional, knowledgeable in the property market, good communication, and overall great service....
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Oct 21,2014
Minithumbup
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Oct 21,2014
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Marcus was very helpful. The flat was what it said on the box; no hidden problems or discoveries. I've lived here about two months now and am very happy. My only problem was that the soclicitor that City res recomended to me seemed a bit slow; but that was not City Residential's fault. I felt that Marcus did his best to push the sale along....
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Oct 10,2014
Minithumbup
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Oct 10,2014
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I have been a landlord with City Residential for over 10 years. In the last 3 years I have sold 5 of our properties through Marcus. He always kept me informed and updated as to the market and any prospective buyers. We also had a situation where a flat flooded prior to completion. I felt as if Marcus was proactive in following up with property managers and suppliers to ensure the apartment was in a fit condition to complete the sale asap. We live thousands of miles away however I feel as if Marc...
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Comment on agent fees
I negotiated with City Residential as I sold multiple properties through them and I felt the fees were fair.
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Sep 24,2014
Minithumbup
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Sep 24,2014
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I couldn't have asked for a more efficient, professional, kind and understanding agent. Marcus helped me sell my property and was most helpful throughout the whole process. He kept me up to date with every little aspect no matter how big or how small it was. I couldn't recommend a better agent to support and help someone sell their property especially if it was their first time. He answered all my questions with efficiency and with a matter of urgency....
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Sep 17,2014
Minithumbup
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Sep 17,2014
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Marcus has been very helpful throughout the whole process, from arranging viewings, dealing with queries, making recommendations of Solicitors they have dealt. As I am a distant buyer, and don't know the local businesses that well his recommendations were perfect. Again as a distant buyer the majority of communication has been by email, and he has always responded promtly and professionally. Marcus I believe has gone above and beyond my expectations, compared to other Estate Agents I have dea...
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Aug 14,2014
Minithumbup
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Aug 14,2014
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Marcus Williams from City Residential has been great. He showed a lot of patience as he took us around many apartments, I'm sure that we seen more than his average customer yet he did so with a smile and positive attitude. He was also proactive and showed us properties that we weren't aware of. In the end a purchase was made and I would recommend others to contact Marcus if you're looking for a home or investment property....
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Aug 04,2014
Minithumbup
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Aug 04,2014
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We originally bought our flat in 2007 through City Res and received a good service so decided to sell through City res. Initially Francis dealt with our request professionally and efficiently. When the property went on the market, Marcus took over for the sale. He kept us updated on a weekly basis and promptly after every viewing. Marcus was professional and courteous. Our property sold quicker than we expected and I assume that this was due to city res advertising on Rightmove and Marcus be...
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Jul 23,2014
Minithumbup
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Jul 23,2014
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I was very impressed with the approachable nature of agent Marcus Miller. From the get go of the process of selling mu property he was professional yet friendly, dilligent, efficient and proactive. He was able assist with the entire co-ordination which was challenging as I now live abroad. I felt that Marcu looked aftr my best interest and kept me informed and assured at all times. He really does do City Residentials proud, making it a pleasure to do business with the company....
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Comment on agent fees
Fair
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Jul 08,2014
Minithumbup
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Jul 08,2014
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From the first time I dealt with Marcus I knew that this was the guy I would like to deal with whilst buying a property. He is punctual , honest and really went out of his way to even tell me which property's may be on the market soon. He covered everything to be honest. As I am living abroad it was pretty stressful for me dealing with the solicitors however Marcus would always chase this up for me with the vendors solicitors keeping me informed and his reply to me e mails were never more than ...
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Jun 30,2014
Minithumbup
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Jun 30,2014
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Viewed a few properties with this company prior to purchase - dealing with Marcus each time. Very patient and allowed us to view the same property numerous times. Corresponded very well with us through the whole process of the sale and kept on top of the solicitors when they appeared to be slowing down the process. Would very much recommend. Only possible down side was the day we went to lift our keys we were just handed a bunch of about 20 keys unlabelled - so perhaps this is something to im...
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Jun 19,2014
Minithumbup
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Jun 19,2014
0 people found
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From start to finish we had an excellent service provided to us. Any issues that we may have had were handled with the utmost amount of professionalism, efficiency and quality. I would definitely use these agents again as I can safely say they are the best in the business. Thank you to all the staff...
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May 29,2014
Minithumbup
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May 29,2014
0 people found
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Mr Williams showed respect and professionalism in his job. He was always polite and helpful. He is a credit to the City Residential Ltd....
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May 29,2014
Minithumbup
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May 29,2014
0 people found
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Mr Marcus Williams was very helpful in finding the appropriate buy to let property. He always was on time when I wanted to review a property and gave me appropriate information. He helped me with finding a solicitor. He was in regular contact with the landlord and myself via e-mail and did always give me up to date information....
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May 17,2014
Minithumbup
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May 17,2014
0 people found
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when we have a problem in our flat this agency immediatly provide to fix it. We had the broken mattres and they change it with a new one after few days. And the same was with the problem with the radiators. They provided immidiatly the fixing. They work very well....
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May 03,2014
Minithumbup
By:
May 03,2014
0 people found
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The experience I have had and I am having can be pointed as a mix of efficiency, politeness and good treat. Every problem I had with my flat (whatever reason like carpet,fridge replacement or paint) has been sorted out in few days, always trying to keep my satisfaction as a customer. Dan has given me always a good response in all the issues I have had, this is why he deserves now this feedback. Thanks for everything....
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Apr 30,2014
Minithumbup
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Apr 30,2014
0 people found
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He is very active and very kind. Cooperative and help me any time . He always gives good advice. He has good experience in his work....
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
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Throughout my tenancy, Dan was very helpful. Whenever we had issues, Dan was prompt at responding and went above and beyond to help us out. We would highly recommend City Residential to anyone....
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Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
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Our agent was extremely patient whilst we were deciding whether to purchase, which entailed us making a number of visits to the property. Once our decision was made he was very helpful in negotiating a satisfactory purchase price. Throughout the process he was always willing to offer advice and assistance, and to do what he could to ensure our purchase proceeded in a timely manner....
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Apr 24,2014
Minithumbup
By:
Apr 24,2014
0 people found
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Really high standard of professionalism with this office, doing far more than i had expected in helping to make the process as smooth as possible. I looked at other similar apartments in the same development marketed by different agents before I went ahead with the one that I bought, so I did have something against which to compare Marcus\'s approach and am pleased to say that he was head and shoulders above the others - who shall remain nameless.........
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Mar 17,2014
Minithumbup
By:
Mar 17,2014
0 people found
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I found Marcus to be phenomenally professional and among the most efficient and pragmatic agents in Liverpool...
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Feb 19,2014
Minithumbup
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Feb 19,2014
0 people found
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We have recently sold a couple of properties through Marcus at City Residential. Although this last one took a while to sell, Marcus gave us regular updates about viewings and how the rest of the competitive set were doing. During the sale process he kept on top of the buyers solicitors and reduced any delays to a minimum. He has always responded efficiently and effectively with all our communications. We live overseas and he gave us the confidence to know that although we were far away the mark...
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Feb 17,2014
Minithumbup
By:
Feb 17,2014
0 people found
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Very welcoming and courteous. Didn\'t feel at all rushed and Marcus and his team were prepared to go out of their way to be helpful. It felt like they were totally unbiased in the process of negotiation which made the whole experience much less stressful. Always replied promptly to enquiries and regularly checked to see if all was progressing satisfactorily. Had some unpleasant experiences with another agency in Liverpool so, this was a real treat! Best wishes to the team....
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Feb 11,2014
Minithumbup
By:
Feb 11,2014
0 people found
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Excellent agent. Dealt with him on several occasions regarding issues pertaining to my flat (all accidental). In all dealings with Dan, he was pleasantly helpful, professional and eager to help. Great agent....
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Andrea  - upload your photo Andrea
1 reviews

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Marcus Williams - upload your photo Marcus Williams
19 reviews

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Daniel Hewitt - upload your photo Daniel Hewitt
4 reviews

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Thomas Mchale - upload your photo Thomas Mchale
2 reviews

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Francis  - upload your photo Francis
1 reviews

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Louise Goodison - upload your photo Louise Goodison
1 reviews

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Kyle Cline - upload your photo Kyle Cline
1 reviews

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Kerry  - upload your photo Kerry
1 reviews

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Layla Swainbank - upload your photo Layla Swainbank
1 reviews

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