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    hannah? dont remember
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    Marta Cerniavskaja
No description available.

24 Islington Row, Middleway
Birmingham
West Midlands
B15 1LD
0121 456 3334

 
Website not available

Properties for sale
Properties for rent
Jul 08,2014
Minithumbdown
By:
Jul 08,2014
1 people found
this helpful
If you ever want your deposit back after renting, DO NOT use this agent. They are rude, have no manners, they lie about staff being unavailable and are just awful in customer service. I have been trying get my deposit back for two months and it is still being delayed. I left the flat cleaner then it was when I first moved in and they are still trying to charge me £150. I mentioned that their member of staff took photos of the damage that was present before I moved in and agreed that it was...
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What agent could do to change your mind?
Given my deposit back when requested.
Was this helpful? Yes
Nov 14,2013
Minithumbup
By:
Nov 14,2013
0 people found
this helpful
I can only speak for my own experience but they were great for me- a very personal experience. I did witness some of the \'dark side\' mentioned in other reviews here towards other customers, but yer man is a good guy- just don\'t mess him around. For example, with the bills, its perfectly reasonable that you should pay them before getting your deposit back, so don\'t make up \'legal cases\' otherwise. I didn\'t get my deposit back for 5 months after moving out, but this was the fault of EDF- ...
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Aug 15,2013
Minithumbdown
By:
Aug 15,2013
2 people found
this helpful
I have just finished a tenancy with City Life Group, and cannot emphasise how much I would warn people against renting through them. Upon claiming my deposit back, I received demands to prove that utility bills had been paid. I disputed this as the agent is not liable for what is a contractual agreement between me and the utility companies. I received no response to my email, and so called them once the 10 working days was nearly up to ask about progress. I was told by the member of staf...
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Jun 15,2013
Minithumbdown
By:
Jun 15,2013
1 people found
this helpful
My son took out a years let with this company ,the apartment was lovely and he had no problem with agency until he came to the end of his contract and gave notice to quit . The deposit that he payed has still not been given back to him he has complied with all part of his tenancy agreement ,made sure all bills are payed up to date and the flat was cleaner when he left than when he arrived .the manager is NEVER available to take his calls and on the rare occasion that he has managed to track him ...
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What agent could do to change your mind?
He should have communicated with use and not hidden behind his desk !!!!!!!
Was this helpful? Yes
Aug 02,2012
Minithumbdown
By:
Aug 02,2012
2 people found
this helpful
City Life are the type of letting agents that give the industry a bad name - dishonest and incompetent. It is now two months after the end of our tenancy, and not one penny of the deposit has been returned, following hours on the phone to them, in clear breach of the conditions of the Tenancy Deposit Scheme. They refuse to return calls, blatantly claim that members of staff are out when they are in fact waving at their colleague to fob you off (they use caller ID to try to avoid you, I actually ...
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What agent could do to change your mind?
They could and should have returned the deposit promptly, rather than holding on to it (all of it, not just the small percentage that was in dispute) for months. They are dishonest, incompetent and plain rude - the worst company it has been my misfortune to deal with for many years. Alex and Rasheed are particularly obnoxious.
Was this helpful? Yes
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hannah? dont remember - upload your photo hannah? dont remember
1 reviews

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Marta Cerniavskaja - upload your photo Marta Cerniavskaja
1 reviews

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