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City Life Residential

24 Islington Row, Middleway
Birmingham
West Midlands
B15 1LD
0121 456 3334

Website not available

Properties for Sale
Properties to Rent

Jul 08,2014
Minithumbdown
By: 'M'
Jul 08,2014
3 people found
this helpful
If you ever want your deposit back after renting, DO NOT use this agent. They are rude, have no manners, they lie about staff being unavailable and are just awful in customer service. I have been trying get my deposit back for two months and ...
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What agent could do to change your mind?
Given my deposit back when requested.
Attached Files
Was this helpful? Yes
Nov 14,2013
Minithumbup
By: 'customer9432'
Nov 14,2013
0 people found
this helpful
I can only speak for my own experience but they were great for me- a very personal experience. I did witness some of the \'dark side\' mentioned in other reviews here towards other customers, but yer man is a good guy- just don\'t ...
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Was this helpful? Yes
Aug 15,2013
Minithumbdown
By: 'Frustrated tenant'
Aug 15,2013
2 people found
this helpful
I have just finished a tenancy with City Life Group, and cannot emphasise how much I would warn people against renting through them. Upon claiming my deposit back, I received demands to prove that utility bills had been paid. I disputed this as the agent ...
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Was this helpful? Yes
Jun 15,2013
Minithumbdown
By: 'Rhian'
Jun 15,2013
1 people found
this helpful
My son took out a years let with this company ,the apartment was lovely and he had no problem with agency until he came to the end of his contract and gave notice to quit . The deposit that he payed has still not been given ...
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What agent could do to change your mind?
He should have communicated with use and not hidden behind his desk !!!!!!!
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Was this helpful? Yes
Aug 02,2012
Minithumbdown
By: 'Tom G'
Aug 02,2012
2 people found
this helpful
City Life are the type of letting agents that give the industry a bad name - dishonest and incompetent. It is now two months after the end of our tenancy, and not one penny of the deposit has been returned, following hours on the phone ...
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What agent could do to change your mind?
They could and should have returned the deposit promptly, rather than holding on to it (all of it, not just the small percentage that was in dispute) for months. They are dishonest, incompetent and plain rude - the worst company it has been my misfortune to deal with for many years. Alex and Rasheed are particularly obnoxious.
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Was this helpful? Yes
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