0% sales valuation accuracy
0% sales fee satisfaction
Situated on the vibrant South Bank in the iconic multi-award winning NEO Bankside, Circa London provides an uncompromising, professional and bespoke service. Specialising in the sale, letting and management of residential properties in prime central London, our experienced and proactive teams diverse strengths and excellent teamwork, produces the best results ...
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Situated on the vibrant South Bank in the iconic multi-award winning NEO Bankside, Circa London provides an uncompromising, professional and bespoke service. Specialising in the sale, letting and management of residential properties in prime central London, our experienced and proactive teams diverse strengths and excellent teamwork, produces the best results and clients peace of mind. Whatever your property needs, quality of service is our hallmark.
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2024
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Latest Reviews
View all Reviews 1
16th Nov 2022
reviewed by 'Jennifer'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SE1
- Bankside
- SW1 A
- waterloo
- SW8
- London Bridge
Address
The Pavilion,118 Southwark Street
Southwark,London
Greater London
SE1 0SW
0203 137 7877
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Nov 16,2022
Nov 16,2022
0
people found
this helpful
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Circa agent is the worst that I had used among several agents in London. the company does not stand on landlord's point to protect landlord's interest. The staff called Kasia Mielcarz always delay in response to me and tenant. The end of tenancy cleaning was ...
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Nov 23, 2022
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I am the tenant that rented from Jennifer and I have to disagree with her testimony.
The check out inventory was carried out independently and she proposed deductions from our deposit. We as tenants responded to the proposed deductions using the evidence we had available, and we requested evidence from yourself that the repairs she wanted to deduct for would be carried out, as well as evidence of the cost (in the form of invoices or receipts). As I understand it, she was unable to prove that ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Circa London’s complaints procedure has been designed to ensure that any concerns are dealt with as quickly and efficiently as possible. Every attempt will be made to try and resolve matters to your satisfaction as soon a possible.
Information for Customers
Our aim is to provide the highest standards of service and if you are unhappy with any element, we would like to hear from you and to have the opportunity to rectify the matter as soon as possible. We are a member of The Property Ombudsman (TPO) scheme and we follow the guidance of the best Code of Practice issued to us by the Ombudsman.
We have put in place the following complaints process which we will follow in dealing with any complaint.
• Stage 1 - Individual
Sometimes things can go wrong and not exactly as planned. If you are at all unhappy, we would hope that will inform the member of staff with whom you have been dealing and try to resolve the issue.
• Stage 2 – Manager
If they are unable to resolve the situation to your satisfaction, you should refer the matter to the Department Manager. The individual staff member will provide you with the manager’s contact details. We ask that you send a written summary of your complaint to the manager. Your complaint will be acknowledged within two working days of receipt and an investigation undertaken.
A formal written notification of the outcome of the investigation will be provided to you within 10 working days.
• Stage 3- Director
If, at this stage, you are still not satisfied or any aspect of your complaint remains unresolved, then you can ask that the matter be referred to the Director.
The Director will acknowledge your complaint within two working days and will investigate the issues raised. He will then undertake a review of your complaint including how the issue has been dealt with to date, and will conduct further investigations into the background. He will make every attempt to resolve the issues to your satisfaction.
• Stage 4- The Property Ombudsman
If, following the response from the Director, you are still not satisfied with the proposed resolution, you may approach The Property Ombudsman (TPO). Details of how to file the complaint will be included within the Managing Director’s final response. The following link to The Property Ombudsman Service (TPOS) will also provide all the information you may require.
http://www.tpos.co.uk/faqs.php
Last updated at 1:07 PM 23/09/2015 by Jordan Kerrigan
Information for Customers
Our aim is to provide the highest standards of service and if you are unhappy with any element, we would like to hear from you and to have the opportunity to rectify the matter as soon as possible. We are a member of The Property Ombudsman (TPO) scheme and we follow the guidance of the best Code of Practice issued to us by the Ombudsman.
We have put in place the following complaints process which we will follow in dealing with any complaint.
• Stage 1 - Individual
Sometimes things can go wrong and not exactly as planned. If you are at all unhappy, we would hope that will inform the member of staff with whom you have been dealing and try to resolve the issue.
• Stage 2 – Manager
If they are unable to resolve the situation to your satisfaction, you should refer the matter to the Department Manager. The individual staff member will provide you with the manager’s contact details. We ask that you send a written summary of your complaint to the manager. Your complaint will be acknowledged within two working days of receipt and an investigation undertaken.
A formal written notification of the outcome of the investigation will be provided to you within 10 working days.
• Stage 3- Director
If, at this stage, you are still not satisfied or any aspect of your complaint remains unresolved, then you can ask that the matter be referred to the Director.
The Director will acknowledge your complaint within two working days and will investigate the issues raised. He will then undertake a review of your complaint including how the issue has been dealt with to date, and will conduct further investigations into the background. He will make every attempt to resolve the issues to your satisfaction.
• Stage 4- The Property Ombudsman
If, following the response from the Director, you are still not satisfied with the proposed resolution, you may approach The Property Ombudsman (TPO). Details of how to file the complaint will be included within the Managing Director’s final response. The following link to The Property Ombudsman Service (TPOS) will also provide all the information you may require.
http://www.tpos.co.uk/faqs.php
