Churchill Lettings

1.88/5 rating 17 reviews
  • 67% valuation accuracy
  • 24% recommend
  • 67% fee satisfaction
Churchill Lettings has been established for over 15 years and are one of the only companies in the local area solely dedicated to the letting and management of residential property.
Churchill Lettings

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Nov 22,2016
Minithumbup
By: 'Clancey'
Nov 22,2016
0 people found
this helpful
The first time we have rented, used Churchill letting in Loughton, Fiona was the letting agent we dealt with. Found Fiona to be most helpful with anything we asked regarding rental, costs, and necessary paperwork required. We are using Churchill to manage the let for ...
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Comment on agent fees
We are happy
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Nov 15,2016
Minithumbup
By: 'Hilton'
Nov 15,2016
0 people found
this helpful
Dealt with staff from both Buckhurst Hill and Loughton branches, all extremely helpful, kept communications going at all times so that I always knew what was happening. Both Paul and Fiona so helpful and went out of their way to make the whole process run ...
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Comment on agent fees
Very reasonable.
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Oct 24,2014
Minithumbdown
By: 'A.b'
Oct 24,2014
1 people found
this helpful
Do not use Churchill lettings, walthamstow and beware of the property manager, Chris Williams. We have been living with a blocked kitchen sink, no washing machine and no dishwasher for almost 3 weeks. I have phoned and emailed almost everyday during this time, and it's still ...
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What agent could do to change your mind?
Fixed our kitchen!, respond to my calls and emails!
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Mar 18,2013
Minithumbdown
By: 'Disgruntled flat owner'
Mar 18,2013
0 people found
this helpful
I had all the warning signs but didn\'t heed them because I was in a rush - but not only are Churchill\'s largely incompetent, they are highly unethical too. I was a landlord, who after terrible service, put it down to bad experience, ...
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Aug 10,2012
Minithumbdown
By: 'scareycat'
Aug 10,2012
1 people found
this helpful
Left messages that after viewing the property that I was happy to rent the place, asked for the necessary paperowrk to be sent to me, nothing, phoned, nothing, text-nothing, emailes-nothing, phoned the company and afte difficulties of always being a busy line left a message ...
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What agent could do to change your mind?
If the agent had actually contacted me the place would have been rented and I would happily of moved in.
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By: Andrew
Aug 23, 2012
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thanks for the comments however are further investigation it has been discovered that this review was made by someone who wanted to place a deposit but wouldn't do so. The landlord was aware of the offer and when the client came back insisting we llet them the place the landlord would not proceed with the new offer as our client was worried that they may be difficult. It is always hard to let someone down and the review shows that they are disgruntled because we wouldn't let them a property, but ...
Aug 01,2012
Minithumbdown
By: 'Disappointed'
Aug 01,2012
2 people found
this helpful
Experience has been appalling from start to end. We viewed the property paid a holding deposit and then were told the rent had increased! We agreed to pay I had already given notice to my previous landlord. They were very unhelpful at tenancy renewal point ...
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Jun 29,2012
Minithumbdown
By: 'cat-in-a-flat'
Jun 29,2012
3 people found
this helpful
I found Churchill Lettings to be very incompetent, uncommunicative and generally useless. Came to them via Rightmove asking to view a property turned out it had gone but we were told about another. I said I wanted to view it. This took them four days ...
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What agent could do to change your mind?
Email when they say they will. Not let us view properties that had already gone Speak to the other staff within their office - total lack of communication between the agents seemed to result in wasted trips.
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Jun 12,2012
Minithumbdown
By: 'GM London'
Jun 12,2012
0 people found
this helpful
Great at taking your money but hopeless after that: Endless chasing to no avail, items lost and misplaced, repairs left undone. If you decide to rent with this lot be prepared to do everything yourself. unprofessional and unreliable to the extreme....
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Feb 02,2012
Minithumbdown
By: 'pat'
Feb 02,2012
3 people found
this helpful
I can agree, this agent commissions works to be carried out on your property without notifying the landlord then boldly lie saying it wasnt them. they fail to return calls, in fact, the manager Andrew would rather sit at the back of the office and ...
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Dec 02,2011
Minithumbup
By: 'Satisfied Steve'
Dec 02,2011
0 people found
this helpful
Rented through Churchills for six years in three different flats and have always found them great, my last landlord though was an ass and would never let Churchills spend a penny on anything other than the absolute essentials, i did get very fed up and ...
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Dec 01,2011
Minithumbup
By: 'June Johnson'
Dec 01,2011
0 people found
this helpful
I have dealt with Churchills for 10 years and have found all the staff helpful. Andrew in particular is very knowledgable and really helped us especially when we had a tenant that had a mental breakdown and stopped paying rent. I agree that the new charges ...
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Nov 10,2011
Minithumbdown
By: 'Fed up'
Nov 10,2011
2 people found
this helpful
Useless in every respect. When we first approached them they sent a (seemingly) very nice chap around called Andrew who charmed us and made a lot of promises about their excellent level of service. Once the contract was signed, he promptly disappeared and since then ...
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What agent could do to change your mind?
Answered my emails, acted like decent human beings.
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By: KS
Oct 02, 2012
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Andrew, please anwer your emails instead reading comments on the web. Thanks ...
Jul 13,2011
Minithumbdown
By: 'papergangsta'
Jul 13,2011
1 people found
this helpful
In addition to my review from march 2011, I have recently been given another reason to distrust these imbeciles. A woman, a complete stranger, knocked on my door a few weeks ago, ranting and raving about some problem regarding the door into the building, a problem ...
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Jul 07,2011
Minithumbdown
By: 'HMH'
Jul 07,2011
1 people found
this helpful
The best thing about being with this branch was getting to leave them! We are currently overseas and they 'managed' my property for about two and half years. It was two and a half years of stress and I never realised why estate agents got ...
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Mar 12,2011
Minithumbdown
By: 'papergangsta'
Mar 12,2011
1 people found
this helpful
I felt it necessary to copy and paste a letter of complaint I have recently sent to a solicitor regarding taking legal action over this agency due to their blatant disregard for the safety of their tenants. The issue are, but not limited to, the ...
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By: Andrew Lipski
Sep 27, 2011
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It is the job of our property managers to deal with problems with the properties but If you would like to provide detail I would be happy to answer you further. However i would like to comment that whilst in the ideal world I could run round to every problem or query i receive it would be impossible and staff members will never learn if someone does it for them all the time ...
Dec 09,2010
Minithumbdown
By: 'Disgruntled'
Dec 09,2010
2 people found
this helpful
Agree with that. In the property 2.5 years. I never saw them carry out a trace of maintenance as per their agreement with the landlord. When we moved in, the garden was overgrown. 6 months later, we got a letter saying the because the landlord had to ...
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By: Churchills
Sep 27, 2011
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Its funny but if tenants are to believed agents never do anything, our job is to manage but without the landlords agreement we end up in between a rock and very hard place indeed, but to say that an agent has never done any maintenance works is mad and I am sure we can prove you wrong ...
Aug 13,2010
Minithumbdown
By: 'Munter'
Aug 13,2010
2 people found
this helpful
Incompetant! Money grabbing and generally just utterly useless. You have to constantly leave messages for people to never get back to you, even when it's quite serious like a leak. ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 4 1 7 0 0 0 0 0 2

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View All 3 Branches


Churchill Lettings - Walthamstow, London, E17
Office 1
224 Hoe Street, London E17 3AY
(12)
Churchill Lettings - Loughton, IG10
Office 2
119 High Road, Loughton IG10 4LT
(2)
Churchill Lettings - Chingford, London, E4
Office 3
105 Station Road, London E4 7BU
(0)

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