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    Esme
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    Will
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    Catherine
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    Andrew
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    Christina
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    Nicola
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    Helen
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    Stephanie
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    Stephen
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    Josh
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    George
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    Raimonda
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    Greg
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    Francesca
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    Grant
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    Sam
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    Shannan
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    Amy
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    Stuart
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    Matthew
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    Greg
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    Jade
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    Tunde
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    William
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us Read full description...Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £25,000 £2,500,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1000 40 2876 92 374 1 652 1 229 24

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
TPOS Sales TPOS Lettings

Images & Videos


“I would like to thank Dominic for the efficient and ......”

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Mar 21,2017
Minithumbup
By: 'LinM'
Mar 21,2017
0 people found
this helpful
I would like to thank Dominic for the efficient and courteous way in which he handled the sale of our property. The transaction was both exceptionally smooth and speedy, and we attribute this in large measure to the service he and his colleagues provided....
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Good
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“A very pleasant, friendly and helpful lady who is always ......”

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Mar 21,2017
Minithumbup
By: 'MSDay'
Mar 21,2017
1 people found
this helpful
A very pleasant, friendly and helpful lady who is always polite and willing to help as much as she possibly can....
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“Choices charges the most expensive check out services. They charge ......”

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Mar 17,2017
Minithumbdown
By: 'Disgruntle landlord'
Mar 17,2017
2 people found
this helpful
Choices charges the most expensive check out services. They charge my tenant and I for the checkout a total sum of £275.00 and they are so inefficient in refunding the tenant's deposit. The person dealing with this is Daniella. I will NOT ever use them again ...
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Comment on agent fees
Their fees are ridiculous - charge for increasing the rent, for extending the lease, inventory check in and out (both tenant and landlord had to pay them) I can only tell what I paid as landlord, heavens know what the poor tenant had to pay
Was this helpful? Yes

“When we decided to rent out our flat, we were ......”

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Mar 14,2017
Minithumbup
By: 'Jeffreydzin'
Mar 14,2017
0 people found
this helpful
When we decided to rent out our flat, we were barraged with interested companies, and originally, we went with another agency. After 6 weeks with them, (and a VERY desirable property) they brought no potential tenants for viewing. I dropped them and engaged with Harris. Within ...
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Comment on agent fees
I feel that the negotiated fees were fair to both parties.
Was this helpful? Yes

“I had a great experience of vewing a room at ......”

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Mar 14,2017
Minithumbup
By: 'ZYW'
Mar 14,2017
0 people found
this helpful
I had a great experience of vewing a room at choices estate agent. Elena is very helpful and friendly during the process. I received quick reponse even on weekends. Nice job!...
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“Choices found tenants for my flat in 2013. Since then I ......”

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Mar 14,2017
Minithumbup
By: 'John'
Mar 14,2017
0 people found
this helpful
Choices found tenants for my flat in 2013. Since then I have been extremely disappointed with the performance of all staff I have come across at Choices - with one very notable exception. As soon as I first came across Amy Francis, as a trainee portfolio ...
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“Very grateful for the help in the sale of the ......”

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Mar 13,2017
Minithumbup
By: 'Rose'
Mar 13,2017
1 people found
this helpful
Very grateful for the help in the sale of the flat. I recommend this agent for both sale and letting of a property....
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Comment on agent fees
Good
Was this helpful? Yes

“I really don't know where to start with this review ......”

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Mar 13,2017
Minithumbdown
By: 'Josh'
Mar 13,2017
3 people found
this helpful
I really don't know where to start with this review of Choices, but if you're only planning on reading the first line of this and are considering renting a property from them then I would recommend considering another agent. After moving into our property we ...
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Was this helpful? Yes

“Very helpful Ahmed, came on time, was very nice while ......”

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Mar 11,2017
Minithumbup
By: 'Ismael'
Mar 11,2017
0 people found
this helpful
Very helpful Ahmed, came on time, was very nice while showing the property. Very kind and cared about my needs...
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“Nicholas was very helpful and professional, which put me at ......”

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Mar 10,2017
Minithumbup
By: 'Florian'
Mar 10,2017
0 people found
this helpful
Nicholas was very helpful and professional, which put me at ease immediately. He answered questions and offered suggestions, and made everything a lot easier! He was patient and once I was decided he explained everything clearly. Thanks for the help Nicholas !...
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“Emma has been extremely helpful, friendly and efficient in helping ......”

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Mar 10,2017
Minithumbup
By: 'Elizabeth'
Mar 10,2017
0 people found
this helpful
Emma has been extremely helpful, friendly and efficient in helping me deal with the many problems I have experienced while letting a room from Choices. On a number of occasions I waited weeks with serious issues in the room, only for Emma to sort things ...
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“Mr Matthew is excellent Manager he is very helpful and ......”

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Mar 09,2017
Minithumbup
By: 'Ijaz'
Mar 09,2017
1 people found
this helpful
Mr Matthew is excellent Manager he is very helpful and friendly he always out of to help the customer wish him good luck in his job...
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Comment on agent fees
Good
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“Martina is the best in her work .thank you and ......”

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Mar 09,2017
Minithumbup
By: 'Flora'
Mar 09,2017
0 people found
this helpful
Martina is the best in her work .thank you and I hope to have in the future one person like you when I need to resolve something ..thank you one more time...
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Comment on agent fees
The agent Martina Hinds is not good ..is very good !!
Was this helpful? Yes

“I found Matthew to be knowledgeable and friendly. He personally ......”

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Mar 08,2017
Minithumbdown
By: 'kanesh'
Mar 08,2017
0 people found
this helpful
I found Matthew to be knowledgeable and friendly. He personally drive me back and fourth from the viewing and gave me advice on Sutton which is a new area for me....
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“Rauf was very professional in his persuit in assisting with ......”

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Mar 07,2017
Minithumbup
By: 'BroGa(UK)'
Mar 07,2017
0 people found
this helpful
Rauf was very professional in his persuit in assisting with my needs and requirements. He kept me updated. Showed he had listened to my criteria and oversaw his role in my securing my property brilliantly....
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Comment on agent fees
Could be a lot cheaper
Was this helpful? Yes

“my experience with this agent was very good. Flat was ......”

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Mar 07,2017
Minithumbup
By: 'Laura'
Mar 07,2017
0 people found
this helpful
my experience with this agent was very good. Flat was perfect,service was great. He's been professional,helpful and friendly. Would recommend for sure...
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“Harris was fantastic in finding me a tenant and the ......”

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Mar 07,2017
Minithumbup
By: 'Philip'
Mar 07,2017
0 people found
this helpful
Harris was fantastic in finding me a tenant and the whole move in process was smooth and stress free. I would definitely recommend Harris to landlords who want a great service with affordable fees....
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Comment on agent fees
Affordable
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“Ahmed is one of the very few representatives who had ......”

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Mar 06,2017
Minithumbup
By: 'Smiksha'
Mar 06,2017
0 people found
this helpful
Ahmed is one of the very few representatives who had made sure that I find a house for myself. He has always been cooperative and punctual in all our meetings. With a smile on his face, he makes sure to help people find the best ...
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“Hi We interacted with Ahmad couple of times now as ......”

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Mar 06,2017
Minithumbup
By: 'Shweta'
Mar 06,2017
0 people found
this helpful
Hi We interacted with Ahmad couple of times now as part of our house hunt and found him really helpful n cooperative. Not only that he assisted us fully to find the right house, but he is quite patient, supportive and friendly which is utmost ...
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“Helen is always there when you need her even in ......”

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Mar 06,2017
Minithumbup
Helen
By: 'Z Guner'
Mar 06,2017
6 people found
this helpful
Helen is always there when you need her even in emergencies. This weekend we had a problem with one if our properties and she was available to help us. She never says never and she always finds a solution to any problem. She's an asset ...
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“Esme is an enthusiastic and reactive person who took the ......”

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Mar 03,2017
Minithumbup
Esme
By: 'Alban'
Mar 03,2017
0 people found
this helpful
Esme is an enthusiastic and reactive person who took the time to well understand what I was looking for in terms of price, location and other characteristics. Clear and good communication about the contract as well. Top agent !...
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“Katie Boyce handled our situation very professionally and I cannot ......”

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Mar 02,2017
Minithumbup
By: 'IH'
Mar 02,2017
0 people found
this helpful
Katie Boyce handled our situation very professionally and I cannot recommend her highly enough. She is very efficient, prompt, professional and competent in her handling of complex issues....
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“Thank you Choices for the property forge properties selection. The ......”

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Feb 28,2017
Minithumbup
By: 'Ekaterina'
Feb 28,2017
0 people found
this helpful
Thank you Choices for the property forge properties selection. The staff showed fast and efficient work. Ahmed, carefully showed properties and was familiar and very friendly with all tenants and landlords. He always checked in advance, does our meeting at the property agreed or not. ...
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“Ahmed was keen to understand what I wanted. He showed ......”

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Feb 27,2017
Minithumbup
By: 'Shona'
Feb 27,2017
0 people found
this helpful
Ahmed was keen to understand what I wanted. He showed me a range of one flatshares so that I could choose. He politely followed up and rearranged viewing as per customer convenience....
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Comment on agent fees
He was upfront on agency fees which I believe is on higher side.
Was this helpful? Yes

“Haven't dealt with several letting agency's and agents choices were ......”

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Feb 24,2017
Minithumbup
By: 'Craig Goddard'
Feb 24,2017
1 people found
this helpful
Haven't dealt with several letting agency's and agents choices were the most attentive to my needs and helped me through a difficult time in terms of a property search an even though my situation was having to be dealt with in a rush they did ...
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Comment on agent fees
Excellent agent fees and bar far the most competitive you will find
Was this helpful? Yes
By: Curtis ward
Feb 27, 2017
View all comments (1)
Just like to say many thanks Craig Goddard, it was a pleasure to help and its lovely to hear such kind words :) p.s thanks for that (MOR) tip !!!! thanks ...

“Mark is a very professional and enthusiastic, friendly agent, Who ......”

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Feb 23,2017
Minithumbup
By: 'Qi'
Feb 23,2017
1 people found
this helpful
Mark is a very professional and enthusiastic, friendly agent, Who helped us with the property viewing and negotiations. Highly recommend...
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“The service received from Tobi was excellent, he was open ......”

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Feb 22,2017
Minithumbup
By: 'Matt Canavan'
Feb 22,2017
1 people found
this helpful
The service received from Tobi was excellent, he was open and honest with me throughout, diligent, answered all my questions and always kept me regularly updated. I don't plan on selling a house again for a long time but wouldn't hesitate to use choices again, ...
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Comment on agent fees
Good
Was this helpful? Yes

“Andrew had been very helpful right from the start of ......”

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Feb 22,2017
Minithumbup
Andrew
By: 'Happy Owner'
Feb 22,2017
5 people found
this helpful
Andrew had been very helpful right from the start of the selling process to the end. He made selling easy and stress free. The sale was done whilst I was away from the UK and my friends were impressed with the service Andrew provided. Big ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Hi, I viewed a flat in canning town with Ahmed ......”

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Feb 22,2017
Minithumbup
By: 'Verosha Govender'
Feb 22,2017
0 people found
this helpful
Hi, I viewed a flat in canning town with Ahmed on Monday. Our appointment was for 6:30pm but I unfortunately got held up at work and eventually got there at 7:20. He waiting 50 minutes for me even though he didn't have to. This showed his dedication ...
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Comment on agent fees
Average
Was this helpful? Yes

“Andrew has been very helpful and friendly so far through ......”

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Feb 21,2017
Minithumbup
Andrew
By: 'Jools'
Feb 21,2017
4 people found
this helpful
Andrew has been very helpful and friendly so far through the process. He has maintained good communication, keeping me informed as things happen through my first house buying experience....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices

Individual Branch Awards

London, EC2M

Crawley, RH10

Redhill, RH1

Caterham, CR3

Coulsdon, CR5

Croydon, CR2

Horley, RH6

Redhill, RH1

Sutton, SM1


Caterham
38 Croydon Road, Caterham CR3 6QB
(500)
Central London
2 Devonshire Square, London EC2M 4UJ
(355)
Centralised Asset Management and Customer Services
97-99 Brighton Road, Redhill RH1 6PS
(71)
show all branches (10)
Choices Hub
Interlet House, Park Chesterfield, Chapel Road, Smallfield RH6 9NW
(2)
Coulsdon
115 Brighton Road, Coulsdon CR5 2NG
(459)
Crawley
5 Broadwalk, Crawley RH10 1HJ
(626)
Croydon
41 - 43 Brighton Road, Croydon CR2 6EB
(1211)
Horley
28A Victoria Road, Horley RH6 7PZ
(478)
Redhill
99 Brighton Road, Redhill RH1 6PS
(464)
Sutton
2D Carshalton Road, Sutton SM1 4RA
(576)


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