Choice Lettings Watford
1/5, 1 reviews
0% recommended
0% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Choice Lettings is an independent residential letting agency established in 1988, specialising in offering houses, flats, maisonettes and studio apartments to let in Watford and the surrounding areas within the WD Postcode. show more Choice Lettings is an independent residential letting agency established in 1988, specialising in offering houses, flats, maisonettes and studio apartments to let in Watford and the surrounding areas within the WD Postcode.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 0 0 0
Areas covered
  • WD3
  • WD25
  • WD4
  • WD24
  • WD17
  • WD23
  • WD18
  • WD19
Address

161-163 The Parade
Watford
Hertfordshire
WD17 1NJ
01923 817848

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA DPS
Latest Properties

No Properties

“We have dealt with Justin at Choice Lettings on entry ......”

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Feb 12,2016
Minithumbdown
Justin
By: 'Marlene'
Feb 12,2016
0 people found
this helpful
We have dealt with Justin at Choice Lettings on entry and departure of a rented property in Watford. During our stay he relayed information to our landlord only and was unhelpful whenever we needed assistance regarding the landlord's unprofessional behaviour towards us citing that he ...
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Comment on agent fees
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Was this helpful? Yes
By: Choice Lettings
Jun 01, 2016
View all comments (1)
Firstly, we welcome comments good or bad to be made directly to us and not hidden in a listing that we have only just found and read! This would give us an opportunity to respond and help wherever possible. The comments from Marlene are very misleading and untrue and we would like to put the record straight:- Marlene and her family moved into a property where the Landlords chose to manage the letting themselves. Choice Lettings were only asked to introduce Tenants, carry out referencing and ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

INTERNAL COMPAINTS HANDLING PROCEDURE
Membership details
Choice Lettings is a member of The Property Ombudsman (TPO); the U.K. Association of Letting Agents (UKALA) & Safe Agent. By belonging to these organisations, we are required to follow strict professional standards.

Here at Choice Lettings we pride ourselves on the level of customer service that we provide. In the event that you feel dissatisfied with our service and wish to make a complaint, you should follow our Complaints Handling Procedure (CHP). All verbal and written complaints will be recorded at the time they are made.

Stage One
If you are unable to resolve the issue informally, you should initially make your complaint in writing to The Office Manager at this office, setting out the details of your complaint, the consequences for you as a result and the remedy you are seeking. We shall acknowledge receipt of your complaint in writing within 3 working days and a proper investigation promptly undertaken. A formal written outcome of the investigation will be sent to you within 15 working days.

We aim to resolve all complaints during this initial stage. However, if you are still dissatisfied, you can ask for your complaint and the response to be reviewed.

Stage Two
You should write to The Director at this office which will provide the opportunity for a speedy, separate and detached review of the complaint. We shall acknowledge receipt of your complaint in writing within 3 working days and she will send a written review within 15 working days.

Stage Three - The Property Ombudsman Scheme
Following conclusion of our investigation and upon receipt of our final view, in the event that you remain dissatisfied, you may refer your complaint to The Property Ombudsman within 6 months.

TPOS Complaints, Milford House, 43-55 Milford Street, Salisbury, Wiltshire SP1 2BP
Telephone: 01722 333 306 - Email: [email protected] - Website: www.tpos.co.uk

The Ombudsman will not consider your complaint until you have exhausted our internal complaints procedure.
Last updated at 5:08 PM 27/01/2016 by Choice Lettings

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Regional Awards won by Choice Lettings Watford

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