• claim your profile
    Ashley Burgess
  • claim your profile
    Stav Nicola
  • claim your profile
    Maxwell Rhodes
  • upload your photo
    Paul Hammond
  • claim your profile
    luisa perry
  • claim your profile
    lui
  • claim your profile
    Emma Wilbourne
  • claim your profile
    Tim Phillips Charlotte Lomibao
  • claim your profile
    Krisztina Ambrus
  • upload your photo
    Carla Humberton
  • upload your photo
    Alex David Eady
  • claim your profile
    Gary Weatherill
  • claim your profile
    Mags O'Grady
  • claim your profile
    Whitney Beatson
  • claim your profile
    Manuela Conti Bellocchi
  • claim your profile
    Matt Johnson
  • claim your profile
    Alex Bourne
  • claim your profile
    Robert Oatley
  • Chris Firth
    Chris Firth
  • claim your profile
    Holly Tafurelli
  • claim your profile
    David Morgan
  • claim your profile
    Alexander Lang
  • claim your profile
    Gregory Patalacci
  • claim your profile
    Matthew Genders
  • claim your profile
    amy reynolds
We are a multi-disciplinary property business covering Residential Sales & Lettings, International, Rural and Commercial with 60 offices nationally and international offices in Europe, Asia, Austr Read full description...We are a multi-disciplinary property business covering Residential Sales & Lettings, International, Rural and Commercial with 60 offices nationally and international offices in Europe, Asia, Australasia, Africa and the Middle East.
 
Website not available

Properties for sale
Properties for rent
Dec 04,2016
Minithumbup
By:
Dec 04,2016
0 people found
this helpful
Excellent all around start to finish, very impressed to have had the sale all go through so quickly - from finding buyer to completing in under 2 months! Great stuff thanks again :)...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
This branch was recommended by a satisfied client. Camillo and Matthew have come up trumps for me too despite our apartment competing against all the newbuilds on Nine Elms and being just before Christmas. They've answered questions, made recommendations, and generally been encouraging. Thanks guys, we'd use you again....
read full review
Comment on agent fees
The fees were reasonable, especially after previously using Foxtons!
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Umed Sharifi has always been so accommodating and patient and quick to respond and pleasure to deal with. Thank you :)...
read full review
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Very responsive helpful and efficient. Was able to find potential buyers very quickly. Was able to help out with issues to speed up the exchange of contract....
read full review
Comment on agent fees
The normal commercial rate was charged. No preferential treatment.
Was this helpful? Yes
Dec 01,2016
Minithumbdown
By:
Dec 01,2016
0 people found
this helpful
Bad bad bad service. Will not recommend them. A bit amateurish and lazy. Lack of communication and drive. I thinks they just wait for a bit from Right Move otherwise they aren't bothered....
read full review
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Nikki and Leigh were very professional and helpful all throughout the process of marketing and finding a tenant for my house. Furthermore, they continued helping me on various issues after my house was rented out, especially Nikki who spent a great deal of time supporting me and ensuring I had a best advice on some of the more difficult issues, even though Chestertons were not managing agent. I am very thankful to them and I highly recommend them....
read full review
Comment on agent fees
Very good and great value for money.
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
We have just had our offer accepted on a property marketed by Chestertons. We had a few hiccups at first trying to get the best deal, as the purchase was through our company and not quite as straightforward as a personal one. Lucy Foskett the agent assigned to the property was extremely helpful and supportive - even when things weren't looking very positive for us. However, through her careful management of the situation between ourselves and the vendor, both parties were happy in the end thanks...
read full review
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
I have not dealt directly with the agents outside of the estate agent I dealt with but I would like to commend Oliver on his extremely friendly and professional service, it's a shame that the house wasn't quite big enough as I really would have like to proceed with an offer. Most of the time estate agents are full of nonsense and they tend to be infuriatingly pushy spouting the usual monotonous rhetoric that people can see through, however Oliver's service and delivery of language was direct and...
read full review
Comment on agent fees
NA
Was this helpful? Yes
Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
this helpful
As as building contractor in the area, I can think of none other then the rental department at Chesterton to quickly take off the property after being newly refurbished. I have worked well with Tabrez and the team for over 8 years and can't recommend them enough to property owners....
read full review
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
I found the staff at the Hyde Park office efficient, reliable and pleasant. Dylan and Carlos are quick to act as needed. They know the market and are keen to follow a sale through to a satisfactory conclusion....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Jess was really helpful with a sale that wasn't the easiest sale. I lost trust in the buyer and Jess kept me hanging in. The only reason that this is a 4 and not 5 star review is that it took a couple of weeks to get the correct sales memo out, which was when Jess was on holiday so this wasn't related to Jess in any way....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
House sale handled very professionally from the start. House was under offer within ten days of being put on the market. Communication during the exchange period was second to none....
read full review
Comment on agent fees
Blow is softened by giving Avios points!
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Jessica did an excellent job when I purchased this property. It was a property no other agent showed me. She was quick and efficient in negotiations and communicated well, whilst giving feedback when necessary. She also helped drive along the deal so that I could move into it quickly....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Nov 12,2016
Minithumbup
By:
Nov 12,2016
0 people found
this helpful
Chestertons took on finding a tenant at a difficult time in the rental calender. Not only did they find me a couple who offered asking price, but Jessica Sweeney negotiated on my behalf a more suitable move in date. Jessica listened to my request, and with great skill achieved a very satisfactory conclusion. I am again delighted with the service I have received, and would have no hesitation in recommending Chestertons. A job well done and Jessica deserves a lot of credit. Thank you....
read full review
Comment on agent fees
You get what you pay for? If you are looking for the best, go to Chestertons.
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Matthew initially took on the sale then Jessica took over as the sale was prolonged. They were both extremely professional and helpful to the extent that I don't think the sale would have gone through without Jessica's support on both parties. I would, and have, recommended Chestertons Battersea to several people now and would like to add my appreciation to Jessica for all her hard work. Really grateful and appreciate the extra mile she went for us. Thank you....
read full review
Comment on agent fees
For the service provided, excellent.
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Chris and his team acted for us on the sale of a property which we had owned for many years. Chris prepared a well-researched and thoughtful valuation analysis based on precedent transactions and his extensive knowledge of the SW15 property market. He found us a high quality, committed buyer as soon as the house went onto the market. The house had a historical issue which meant that the sale was not 100% straightforward, but Chris managed the process in a thoughtful and practical manner and w...
read full review
Comment on agent fees
Fees around the expected level and happy to pay given the good service and positive outcome to the process
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
After an initial informative meeting with Sam Gould, Sabatino energetically kept all parties involved in a very positive, professional and pleasant manner providing an excellent service throughout the sale of my property....
read full review
Comment on agent fees
competitive
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
I contacted Chestertons to look for a flat for a long term rent for me and my family and I have been very well attended by Mrs Ashleigh Walker, Negotiator, who helped me to find exactly what I was looking for with professionalism and kindness. advisable Max...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
I have rented two flats from through this branch and have had excellent experiences, both in the search process and with respect to the management of the property. They have been very responsive and very helpful....
read full review
Was this helpful? Yes
Oct 15,2016
Minithumbup
By:
Oct 15,2016
0 people found
this helpful
I recently bought my flat from Chestertons and it was a very positive experience . as I was constantly travelling the sale was handled sensibly and in best interest of all parties concenrned by Umeed . He dealt with my instructions efficiently and was always on hand to offer advise and support . He's one of the most helpful agents I have come across....
read full review
Comment on agent fees
No ideas as I was a buyer
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
I'm really happy with the service received and it actually exceed my expectations. While I was looking for the flat the service was excellent and when I finally put an offer on the property the process was smoother than expected. All the process was clear, documentation was clear and after being renting in London for a few years I can say that this has been the best customer experience for renting that I have had so far. Nicola was really helpful and supportive since the first visit and after th...
read full review
Comment on agent fees
Agent's fees are ok, aligned with market standards.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
1 people found
this helpful
The transaction would not have happened as smoothly without Sarah Lang. Her continuous support with all the different teams involved and she handled all communication required. Very happy with the experience and hopefully will return to them. Im sure Sarah Lang will have a bright future in this field where ever she goes...
read full review
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Excellent service from Maxwell Rhodes who was amazing through out the sale of our property.Other members of team were also incredibly helpful.We cannot recommend more highly...
read full review
Comment on agent fees
fine
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Chris Firth possesses additional qualities to those you expect from a good estate agent. Firstly he has the ability to analyse whatever market data is available. He is therefore able to provide a written, well argued, quantifiableview on any given offer or selling price. He also has a good eye for detail, hence is proactive in advancing an agreed sale, to which he maintains a high level of commitment at alltimes. This he does with a nice easy manner, communicating seamlessly with all parties inv...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
this helpful
Chestertons have just renewed the lease for a second year for the wonderful tenants that they found for us this time last year. Having interviewed several local agents, (in fact after a month of another agent having sole mandate unsuccessfully) I was particularly impressed by Stephens advice and approach. He repaid that faith and confidence by working hard via relocation agents to find us a lovely family, and Zoe was also very professional in the drawing up of contracts and negotiating with th...
read full review
Comment on agent fees
reasonable- we always want to pay less dont we?
Was this helpful? Yes
Jul 16,2016
Minithumbup
By:
Jul 16,2016
1 people found
this helpful
Chestertons were very helpful and sensitive to my elderly relative's situation when giving a free valuation of their property for Equity release. Thank you....
read full review
Was this helpful? Yes
Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
My husband and I recently purchased a house represented by Chestertons in the Battersea/Clapham area. As eager buyers, we looked at dozens of homes around London and dealt with several different agencies, interacting with a myriad of representatives from these various agencies. From extremely pushy sales tactics on one end of the spectrum, to the disinterested and apathetic approaches on the other, I feel like we experienced the full gamut of the estate agent experience. Fortunately, we had a ...
read full review
Was this helpful? Yes
Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
this helpful
Very helpful and professional service - thanks to Emily Mayhew at Chestertons in Sheen. Our purchase went through very smoothly and with minimum fuss. Thanks a lot. bst, Robin...
read full review
Was this helpful? Yes
Jun 15,2016
Minithumbup
By:
Jun 15,2016
1 people found
this helpful
Buying a property is rarely easy - but a good estate agent can make it easier. Sarah Heavens-Lang at Chesterton's East Sheen office is cool, straightforward and very efficient. She simplifies the process in an extremely pleasant and friendly manner. Result....
read full review
Was this helpful? Yes
Jun 15,2016
Minithumbdown
By:
Jun 15,2016
1 people found
this helpful
I would give Chestertons property management 0 stars if I could! They are a terrible agency, only carried maintenance work if it was an emergency! I've had broken things around the flat for years and they couldn't care less! They have accused us of not cleaning the flat properly at the end of our tenancy, even though the flat was returned to them in the exact same condition as it was given to us! Our property manager has always been extremely rude, condescending and can't be bothered to ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

NAEA ARLA RICS ARMA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 2 23 19 50 1 36 1 3 6

Job vacancies

Please see a list of jobs available

Agent Fees

Sales sole agency - 2% + vat
Sales multiple agency - 3% + vat
Lettings + Rent Collection Service - 11% + vat
Lettings + Full Management Service - 17% + vat
Renewals - 10% + vat
Last updated at 5:11 PM 11/11/2016 by Chris Firth

Complaints Procedure

The Royal Institution of Chartered Surveyors requires that there is a written complaints procedure
which is set out below.
At Chesterton Humberts, we endeavour to provide the highest levels of service. We do however
recognise that on occasions things do not go according to plan and in such instances we operate an
in house complaints procedure so that our clients may inform us of any issues they have experienced.
1. Please contact in writing with a summary of your complaint:
Complaints Handling Officer
Chesterton Humberts
3rd floor Connaught House
1-3 Mount Street
London
W1K 3NB
2. We will acknowledge receipt of your written complaint within 3 working days, and advise you
who will be investigating your complaint.
3. Within a further 21 days the above person will write to you to inform you of the outcome of the
investigation into your complaint and to let you know what (if any) actions have been or will be
taken. If a longer period is required to consider your complaint you will be notified in writing
with a revised timescale.
4. If the complaint has not been resolved to your satisfaction, we agree to the referral of you
complaint to
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
WILTS, SP1 2BP
Please note that this must be done within six months of Chesterton Humberts final viewpoint
letter.
5. For business clients we will agree a referral of the complaint by mediation with you in
accordance with the Neutral Evaluation Procedure for Surveying Disputes (IDRS). If mediation
should fail then the case will be referred for formal Arbitration and the ArbitratorҀ™s fees will be payable as directed by the Arbitrator at his/her discretion.
Last updated at 5:11 PM 11/11/2016 by Chris Firth

Firm rankings



Barnes Village
133, Church Road, London SW13 9HR
(0)
Battersea
6 Battersea Rise, London SW11 1ED
(28)
Battersea Park
59 Battersea Bridge Road, London SW11 3AU
(15)
show all branches (33)
Camden and Primrosehill
99-101 Parkway,, London NW1 7PP
(1)
Canary Wharf
28 Harbour Exchange Square, London E14 9GE
(2)
Chelsea
60 Sloane Avenue, London SW3 3DD
(0)
Chiswick
155 Chiswick High Road, London W4 2DT
(4)
Covent Garden
196 Shaftesbury Avenue, London WC2H 8JF
(0)
East Sheen
254a Upper Richmond Road West, London SW14 8AG
(28)
Fulham
654 Fulham Road, London SW6 5RU
(2)
Fulham Munster Road
191 Munster Road, London SW6 6BY
(1)
Fulham Parsons Green
78 New Kings Road, London SW6 4LT
(2)
Greenwich
234 Trafalgar Road, London SE10 9ER
(0)
Hampstead
55-56 Hampstead High Street, London NW3 1QH
(2)
Hyde Park
40 Connaught Street, London W2 2AB
(9)
Islington Branch
327 - 329 Upper Street, London N1 2XQ
(6)
Kensington
116 Kensington High Street, London W8 7RW
(1)
Kensington Church Street
62 Kensington Church Street, London W8 4DB
(0)
Kentish Town
274 Kentish Town Road, London NW5 2AA
(0)
Kew
306 Sandycombe Road, Kew TW9 3NG
(2)
Knightsbridge and Belgravia
31 Lowndes Street, London SW1X 9HX
(2)
Little Venice
26 Clifton Road, London W9 1SX
(2)
Marylebone
56 Queen Anne Street, London W1G 8LA
(0)
Mayfair
47 South Audley Street, London W1K 2QA
(0)
North Barnes
192 Castelnau,, London SW13 9DH
(1)
Notting Hill
30 Ledbury Road, London W11 2AB
(0)
Putney
153 Upper Richmond Road, London SW15 2TX
(33)
Richmond
23a Friars Stile Road, Richmond TW10 6NH
(0)
St Johns Wood
122 St. Johns Wood High Street, London NW8 7SG
(0)
Tenterden
8 West Cross, Tenterden TN30 6JL
(0)
Tower Bridge
220 Tower Bridge Road, London SE1 2UP
(6)
Wandsworth
11 Huguenot Place, London SW18 2EN
(0)
Westminster and Pimlico
10 Gillingham Street, London SW1V 1HJ
(1)

Find the Best Agent to
Buy, Sell or Rent Property