100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Our business is CroydonAs a major player in Croydon£s property market, we see ourselves as Completely Croydon. Our Croydon focus combined with the comprehensive range of services we offer means we're much more than just an estate agent, we are a part of the family we call Croydon.From ...
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Our business is Croydon
As a major player in Croydon£s property market, we see ourselves as Completely Croydon. Our Croydon focus combined with the comprehensive range of services we offer means we're much more than just an estate agent, we are a part of the family we call Croydon.
From buying, selling and renting to conveyancing, Chesney`s can help in the following areas:
Residential Sales - properties for sale in Croydon and surrounding area.
Residential Lettings - properties for rent in Croydon and surrounding area.
Property Management - Rent collection and/or full property management.
New Homes for sale - across the Croydon Borough.
Mortgages - our mortgage specialists can advise and help you with residential, commercial, buy2let and re-mortgages.
Conveyancing - our panel of conveyancers have been hand picked to ensure a quality service.
Keeping up to date
To stay in touch and receive alerts on new properties or updates on what£s new in London you can choose from:
£ Email alerts - Register at Chesney`s Estate Agents and manager your property search with My Chesney`s
£ Twitter - Join the conversation @ChesneysEA
£ Facebook - View properties and look out for the special offers
How we work
When you ask Chesney`s Estate Agents to help you with your property, we£ll give you up to date advice and help.
We£ll listen to what you need, and use our knowledge, resources and people to give it to you. We£ll even tailor our services to suit your individual situation.
Marketing
Chesney`s specialise in Open House marketing,
Why? Better planning, one off preparation, more time to prepare your property to be shown in the best possible environment, more convenient in fitting in with your time.
When? Saturday and Sunday, more people, more time, more viewers, more sales opportunities.
How? Plan and promote, heighten the viewer competition, one set of viewers at any one time, sole focus on getting you, our client, the best possible buyer in the current market conditions.
Chesney`s Estate Agents promise
We are dedicated to making our clients not only feel satisfied with the quality results we deliver, but to ensure that everyone who uses our services, whether that be for selling, buying or renting, receives a high level of customer care. As we keep saying, we feel we are part of the Croydon family and as the old saying goes, family comes first.
As a major player in Croydon£s property market, we see ourselves as Completely Croydon. Our Croydon focus combined with the comprehensive range of services we offer means we're much more than just an estate agent, we are a part of the family we call Croydon.
From buying, selling and renting to conveyancing, Chesney`s can help in the following areas:
Residential Sales - properties for sale in Croydon and surrounding area.
Residential Lettings - properties for rent in Croydon and surrounding area.
Property Management - Rent collection and/or full property management.
New Homes for sale - across the Croydon Borough.
Mortgages - our mortgage specialists can advise and help you with residential, commercial, buy2let and re-mortgages.
Conveyancing - our panel of conveyancers have been hand picked to ensure a quality service.
Keeping up to date
To stay in touch and receive alerts on new properties or updates on what£s new in London you can choose from:
£ Email alerts - Register at Chesney`s Estate Agents and manager your property search with My Chesney`s
£ Twitter - Join the conversation @ChesneysEA
£ Facebook - View properties and look out for the special offers
How we work
When you ask Chesney`s Estate Agents to help you with your property, we£ll give you up to date advice and help.
We£ll listen to what you need, and use our knowledge, resources and people to give it to you. We£ll even tailor our services to suit your individual situation.
Marketing
Chesney`s specialise in Open House marketing,
Why? Better planning, one off preparation, more time to prepare your property to be shown in the best possible environment, more convenient in fitting in with your time.
When? Saturday and Sunday, more people, more time, more viewers, more sales opportunities.
How? Plan and promote, heighten the viewer competition, one set of viewers at any one time, sole focus on getting you, our client, the best possible buyer in the current market conditions.
Chesney`s Estate Agents promise
We are dedicated to making our clients not only feel satisfied with the quality results we deliver, but to ensure that everyone who uses our services, whether that be for selling, buying or renting, receives a high level of customer care. As we keep saying, we feel we are part of the Croydon family and as the old saying goes, family comes first.
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Latest Reviews
View all Reviews 2
31st Oct 2014
reviewed by 'Antonella'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £250,000 | £250,000 |
| Lettings | 100% | 99% | £1,400 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- Croydon, South Croydon, Thornton Heath,
- Streatham, Mitcham, Purley, Sutton, Wallington,
- Carshalton, West Norwood & South Norwood
Address
Southbridge House, Southbridge Place
Croydon
Surrey
CR0 4HA
020 3725 3019
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Nov 03,2014
Nov 03,2014
0
people found
this helpful
this helpful
From the moment we contacted Chesneys they were professional and promt and we knew we had chosen the right agent. We found them from seeing SOLD boards going up almost as quick as the For Sale signs had been put there, it was Benn came ...
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Oct 31,2014
Oct 31,2014
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I found Croydon's Chesney's Estate Agents very professional and at the same time friendly. I have used the service of Estate agents before and found their service unsatisfactory. I was very pleasantly surprised by the good service I was getting from Chesney's Estate. I felt ...
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Comment on agent fees
The Agents fee was Resonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Comments and Complaints,
We are committed to providing a high quality, passionate and professional service to all our clients. One of the ways in which we can continue to improve our service to you and our other clients is by listening and responding to your comments and complaints. We are always pleased to receive your comments about our service. It is useful for us to know when we have done a good job, as well as when things have gone less well. This helps us maintain and enhance our service to all our clients. Please click here to send us any comments you may have to help us improve our service. We hope you will be fully satisfied with the service you receive from Chesney`s, but if you have a complaint about our service we want to hear from you. We will take your complaint seriously, and will address it and respond to it as quickly as possible.
Please find below details on our full complaints policy:-
To discuss a dispute or make a complaint relating to the service or conduct of Chesney`s Estate Agents Limited or one of its staff, you should follow the steps below until a satisfactory conclusion is reached;
Step. 1: In the first place you should telephone 020-3725-3019 and ask for the customer services manager to discuss the matter and see if a resolution can be reached verbally.
Step. 2: If we are unable to resolve your dispute or complaint verbally over the phone then we will invite you to document your issues in writing addressed (via recorded delivery mail) to The Customer Services Manager. We would endeavour to provide a detailed response within 21 days.
Step. 3: If you are still unsatisfied with our response then you should write a letter in reply this time addressed (via recorded delivery mail) to Greg Hedges. We would endeavor to provide a further detailed response within 21 days.
Step. 4: If following our second letter you are still dissatisfied and we are unable to find any common ground then you should advise us in writing via a letter addressed (via recorded delivery mail) to Benn Churchill that you intend to refer the matter to the TPO “The Property Ombudsmen”. You should then document your issues in writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury, Wiltshire, SP1 2LX.
Step. 5: In the very unlikely event; following the intervention of the The Property Ombudsmen you are still dissatisfied and we are unable to find any common ground you should advise us in writing via a letter addressed to Benn Churchill (Sales) or Mehmet Bayram (Lettings) that you intend to refer the matter to your solicitors and we will then refer the matter to ours.
NB: All letters to Chesney`s Estate Agents Limited, Southbridge House, Southbridge Place, Croydon, Surrey CR0 4HA
Last updated at 12:01 PM 31/10/2014 by allAgents
We are committed to providing a high quality, passionate and professional service to all our clients. One of the ways in which we can continue to improve our service to you and our other clients is by listening and responding to your comments and complaints. We are always pleased to receive your comments about our service. It is useful for us to know when we have done a good job, as well as when things have gone less well. This helps us maintain and enhance our service to all our clients. Please click here to send us any comments you may have to help us improve our service. We hope you will be fully satisfied with the service you receive from Chesney`s, but if you have a complaint about our service we want to hear from you. We will take your complaint seriously, and will address it and respond to it as quickly as possible.
Please find below details on our full complaints policy:-
To discuss a dispute or make a complaint relating to the service or conduct of Chesney`s Estate Agents Limited or one of its staff, you should follow the steps below until a satisfactory conclusion is reached;
Step. 1: In the first place you should telephone 020-3725-3019 and ask for the customer services manager to discuss the matter and see if a resolution can be reached verbally.
Step. 2: If we are unable to resolve your dispute or complaint verbally over the phone then we will invite you to document your issues in writing addressed (via recorded delivery mail) to The Customer Services Manager. We would endeavour to provide a detailed response within 21 days.
Step. 3: If you are still unsatisfied with our response then you should write a letter in reply this time addressed (via recorded delivery mail) to Greg Hedges. We would endeavor to provide a further detailed response within 21 days.
Step. 4: If following our second letter you are still dissatisfied and we are unable to find any common ground then you should advise us in writing via a letter addressed (via recorded delivery mail) to Benn Churchill that you intend to refer the matter to the TPO “The Property Ombudsmen”. You should then document your issues in writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury, Wiltshire, SP1 2LX.
Step. 5: In the very unlikely event; following the intervention of the The Property Ombudsmen you are still dissatisfied and we are unable to find any common ground you should advise us in writing via a letter addressed to Benn Churchill (Sales) or Mehmet Bayram (Lettings) that you intend to refer the matter to your solicitors and we will then refer the matter to ours.
NB: All letters to Chesney`s Estate Agents Limited, Southbridge House, Southbridge Place, Croydon, Surrey CR0 4HA
