Chelton Brown

4.39/5 rating 137 reviews
  • 76% valuation accuracy
  • 87% recommend
  • 89% fee satisfaction
Do not use this agent
  • Katie Buswell
    Katie Buswell
  • Sali Brown
    Sali Brown
  • Edward Chelton Brown
    Edward Chelton Brown
  • Donna Copp
    Donna Copp
  • Tracey Sample
    Tracey Sample
  • Victoria Copp
    Victoria Copp
  • Nicola Atkins
    Nicola Atkins
  • Edwina Lane
    Edwina Lane
  • Christian Halls
    Christian Halls
  • Charlotte Welsh
    Charlotte Welsh
  • Monika Puk
    Monika Puk
  • Michelle Lamberton
    Michelle Lamberton
  • Nadine Gray
    Nadine Gray
  • claim your profile
    Marion Minter
  • claim your profile
    Georgina Stevenson
  • Jas Badhan
    Jas Badhan
  • Natalie Wilby
    Natalie Wilby
  • Therese Leonard
    Therese Leonard
  • Donna Cumbers
    Donna Cumbers
  • claim your profile
    Anna Glowacka
  • upload your photo
    Laura Desai
Chelton Brown has been established for over 35 years and manages a large portfolio of properties across Northamptonshire.
We specialise in lettings and property management and pride ourselves on our Read full description...Chelton Brown has been established for over 35 years and manages a large portfolio of properties across Northamptonshire.
We specialise in lettings and property management and pride ourselves on our customer service and marketing.
Chelton Brown is ARLA regulated and adhere to strict guidelines.
Chelton Brown

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Properties for Sale
Properties to Rent

“ Renting through Chelton Brown... ”

Apr 17,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Alison'
Apr 17,2018
0 people found
this helpful
Very good experience from giving the deposit to moving in. Helpful and friendly staff and reasonable fees compared to other agents....
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Good compared to most other agents I've seen
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“ Top quality customer service... ”

Apr 16,2018
Minithumbup
Nadine Gray
Nadine Gray
Donna Cumbers
Donna Cumbers
By: 'Craig Addison'
Apr 16,2018
0 people found
this helpful
The experience I have had with Chelton has been positive from start to finish. Therese was excellent in helping me to locate the right property to fit my circumstances. Donna was always punctual and professional when dealing with my queries and questions. Nadine completed all ...
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Comment on agent fees
Very competitive and the only time I didn't begrudge spending my money.
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“ Landlord's Review... ”

Apr 12,2018
Minithumbup
Victoria Copp
Victoria Copp
Katie Buswell
Katie Buswell
By: 'Mary K'
Apr 12,2018
0 people found
this helpful
Was recommended to use Chelton Brown by a very good friend of mine who has been using them for a number of years. An excellent recommendation and I believe she receives a payment for this which is a plus. From the moment I met Vikky ...
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Comment on agent fees
I would say the fees are reasonable, especially with regard to the excellent service they give.
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By: damaris
Apr 12, 2018
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Damaris Herriot Not at all surprised, I do not know Kate but I have met Victoria a few times both as a tenant and a landlord , she is super helpful and efficient and a credit to your company but Chelton Brown are the best so I am sure Kate is the same. ...

“ Current tenant... ”

Apr 12,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Daventry'
Apr 12,2018
0 people found
this helpful
Very happy with the service i received when starting the process to rent a property. Therese was extremely helpful and lovely. Many thanks to all at Chelton Brown...
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“ I was very pleased to work with your agency! everything was fast and good! thank you Therese.... ”

Apr 10,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Evgheni St.'
Apr 10,2018
0 people found
this helpful
Me and my family were happy to rent a flat from Chelton Brown,all the papers were presented in a clear form, which made us make the right decision.In the future we will only work with your agency! with Therese...
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Comment on agent fees
Good
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“ Second flat through this estate agent... ”

Apr 06,2018
Minithumbup
Katie Buswell
Katie Buswell
Natalie Wilby
Natalie Wilby
By: 'Tom'
Apr 06,2018
0 people found
this helpful
After finishing my second successful flat application with the amazing team at Chelton Brown I have no hesitation if recommending friends and work colleagues to speak to them first. The staff are friendly, happy to make time for you and they care about getting you ...
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Comment on agent fees
Very good. Alot lower than most other companies in Northampton
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“ Stress free... ”

Apr 05,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Liam'
Apr 05,2018
0 people found
this helpful
What a lovely lady Therese is, she made our time with her pleasurable and stress free. Needed not to ask any questions as all topics were covered and very clear and easy to understand....
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Comment on agent fees
Good
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Mar 06,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'James D'
Mar 06,2018
0 people found
this helpful
My experience with Chelton Brown was great from start to finish. The only thing I wasn't too impressed with was the lack of knowledge about the property from the agent during the viewing. She did explain to us that as its a property they ...
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Comment on agent fees
This was good
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Mar 05,2018
Minithumbup
Victoria Copp
Victoria Copp
Katie Buswell
Katie Buswell
By: 'Mr Chris Dunne'
Mar 05,2018
0 people found
this helpful
I would not hesitate to use Cheltenham Brown again as the quality of there properties outshone the competition easily.The properties in looked at before there's were of a very poor standard....
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Comment on agent fees
Fair fees
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Mar 03,2018
Minithumbup
By: 'Sarah'
Mar 03,2018
0 people found
this helpful
I have used Chelton Brown as a letting agent for the past 5 years and would like to recommend their excellent services. During this time, Chelton Brown have quickly found suitable tenants for my rental property. The only periods that the house has been empty was ...
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Mar 01,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Dale Cobley'
Mar 01,2018
0 people found
this helpful
Therese was very polite and helpful with arranging the property we have now moved into. The services was great and explained well and any further questions that came up were answered quickly....
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Comment on agent fees
Fee ok...not a massive fan of fees your pay and dont get back if not successful.
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Feb 25,2018
Minithumbup
Victoria Copp
Victoria Copp
Natalie Wilby
Natalie Wilby
By: 'Michael A'
Feb 25,2018
0 people found
this helpful
Absolutely 1st class service from Chelton Brown. This is my first rented property and Natalie explained everything to me and was very helpful giving me all the information I needed to move in hassle free. The whole process from viewing to moving in was great. ...
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Comment on agent fees
Fees were very reasonable, especially compared to some of the other Agents that I had been looking at prior to agreeing a Let through Chelton Brown. You get a quality service for the fees you pay
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Feb 15,2018
Minithumbup
Therese Leonard
Therese Leonard
Donna Cumbers
Donna Cumbers
By: 'Flaviu'
Feb 15,2018
0 people found
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Lovely approach, full information, kind professional I will like to have a long rapport with Chelton Brown agency in the future....
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Comment on agent fees
Agent's fees is fair.
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Feb 08,2018
Minithumbup
Natalie Wilby
Natalie Wilby
Katie Buswell
Katie Buswell
By: 'Razvan'
Feb 08,2018
0 people found
this helpful
It is a very good agency, the agent who signed the papers was very, very good, note 10 .. thank you...
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Comment on agent fees
Good
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Feb 06,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Agnieszka'
Feb 06,2018
0 people found
this helpful
Professional in every inch, the whole procedure carried out efficiently and quickly. One week passed from submitting the offer to making a decision regarding the lease decision. I recommend without a doubt....
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Feb 01,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Sam_smith'
Feb 01,2018
0 people found
this helpful
Therese is a wonderful, kind, caring and professional agent. I have dealt with many agents in the past from renting out properties myself but Therese has topped them all, she always stays in touch and is always ready and available of you have any questions. ...
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Comment on agent fees
Good / fair
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Jan 26,2018
Minithumbup
By: 'Nigel.'
Jan 26,2018
0 people found
this helpful
Very helpful and proactive team. Plenty of notice when tenant planning moving on and good coordination of marketing and finding a replacement to minimise void period. Staff are always friendly on the phone. A good team....
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Comment on agent fees
ok - about average
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Jan 15,2018
Minithumbup
By: 'Angel Cake'
Jan 15,2018
0 people found
this helpful
Excellent service, very kind agent always wearing a smile. Will be extremely happy to use again and will recommend to others where possible....
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Comment on agent fees
Fair
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Jan 12,2018
Minithumbdown
Nadine Gray
Nadine Gray
Therese Leonard
Therese Leonard
By: 'Shaun James paget'
Jan 12,2018
0 people found
this helpful
Brilliant service, answered all questions with explanations if needed, friendly and polite in all aspects from viewings to moving in and most importantly very patient and it felt like she was focused fully on us to get going and moved in. Thank you Therese...
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Comment on agent fees
Reasonable, wherever you go there will always be fees and the ones here were explained correctly and crystal clear so no hidden charges
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Jan 12,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Chloe Staples'
Jan 12,2018
0 people found
this helpful
Therese helped us with the letting of our new property. She was so very pleasant and shown genuine excitement for my fianc© and I. She was very imformative, and was easy to contact if we had a query. All staff members at Chelton Brown were ...
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Jan 05,2018
Minithumbup
Therese Leonard
Therese Leonard
By: 'Sara'
Jan 05,2018
0 people found
this helpful
very helpful and accommodating, making the process as first time tenants as painless as was feasible with the reassurance of a professional agent...
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Jan 03,2018
Minithumbup
Nadine Gray
Nadine Gray
Therese Leonard
Therese Leonard
By: 'busterhugo'
Jan 03,2018
0 people found
this helpful
Very happy with the Branch as a whole. Therese kept me up-to-date when the flat was up for relet. When we had the final inspection Nadine kept me informed on what was happening. When you visit the branch you always get a warm welcome and ...
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Comment on agent fees
I think the fees are fair for the work they do.
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Jan 02,2018
Minithumbup
Nadine Gray
Nadine Gray
By: 'Thea S.'
Jan 02,2018
0 people found
this helpful
We have used Chelton Brown as letting agents for a number of properties in the Daventry area for more than 10 years. Initially we used them solely for advertising and tenancy agreements, however after a period of time we transferred all of our properties onto their ...
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Comment on agent fees
Good
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Jan 02,2018
Minithumbup
Nadine Gray
Nadine Gray
By: 'Mr J Cullen'
Jan 02,2018
0 people found
this helpful
Superb service for five years - Highly recommend - Pleasure to deal with - staff friendly and supportive -all issues resolved quickly and effeciently...
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Comment on agent fees
Good
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Dec 07,2017
Minithumbup
Therese Leonard
Therese Leonard
By: 'Lauren Sparrow'
Dec 07,2017
0 people found
this helpful
My partner and I are really happy with the service we received from Therese at Chelton Brown, Daventry. From the moment we enquired to picking up the keys to our new property, the service we received was outstanding. The whole process ran really smoothly and ...
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Comment on agent fees
Good
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Dec 02,2017
Minithumbup
Therese Leonard
Therese Leonard
By: 'Sally'
Dec 02,2017
0 people found
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I contacted Chelton Brown after being recommended by a friend, the service when I contacted them was very friendly. From day 1 through to moving into my flat has been outstanding, understood my circumstances from day 1 to moving in going through the process and the after ...
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Comment on agent fees
Very good
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Dec 01,2017
Minithumbup
Therese Leonard
Therese Leonard
By: 'Sandra'
Dec 01,2017
0 people found
this helpful
Therese gave a friendly and polite service. There were frequent email updates of progress detailing the process. I was also advised of the viewings and given feedback,...
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Dec 01,2017
Minithumbup
Nadine Gray
Nadine Gray
By: 'Matt'
Dec 01,2017
0 people found
this helpful
Nadine did a great job whilst we were on a two year assignment in the USA. Throughout the agreement, her communication was faultless. Always able to answer our questions as well as being diligent with following up on open topics. During the two-year period we ...
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Comment on agent fees
Having looked at alternatives, we could not find anyone offering a better overall solution to our needs.
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Nov 30,2017
Minithumbup
Therese Leonard
Therese Leonard
Nadine Gray
Nadine Gray
By: 'Tiago Almeida'
Nov 30,2017
0 people found
this helpful
I am above all very pleased with the service, I needed to find an apartment very quickly and everything was taken cared of within the same week and I was able to move in on Saturday. The apartment itself was exactly as described and shown, ...
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Comment on agent fees
In comparison with other agencies, the Fees seem acceptable. I would still prefer if there would be no fees at all.
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Nov 25,2017
Minithumbup
Donna Cumbers
Donna Cumbers
By: 'Lorraine Blythe'
Nov 25,2017
0 people found
this helpful
I am very impressed with Donna on how swiftly she deals with problems and gets them sorted straight away she is a pleasure to deal with...
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Comment on agent fees
Very fair fees
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NAEA ARLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 2 83 14 4 0 1 1 2 1

Agent Fees

For all prospective tenants:

Single applicant fee - £225 Inc. VAT
Joint tenancy - £265 Inc. VAT
Additional applicants (per tenant over the age of 18) - £65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- £130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - £280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

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View All 2 Branches


Chelton Brown - Daventry, NN11
Daventry
15 Market Square, Daventry NN11 4RN
(80)
Chelton Brown - Northampton, NN1
Northampton
4/5 George Row, Northampton NN1 1DF
(56)

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