• Katie Buswell
    Katie Buswell
  • Sali Brown
    Sali Brown
  • Edward Chelton Brown
    Edward Chelton Brown
  • Donna Copp
    Donna Copp
  • Tracey Sample
    Tracey Sample
  • Victoria Copp
    Victoria Copp
  • Nicola Atkins
    Nicola Atkins
  • Edwina Lane
    Edwina Lane
  • Christian Halls
    Christian Halls
  • Charlotte Welsh
    Charlotte Welsh
  • Monika Puk
    Monika Puk
  • Michelle Lamberton
    Michelle Lamberton
  • Nadine Gray
    Nadine Gray
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    Marion Minter
  • claim your profile
    Georgina Stevenson
  • Jas Badhan
    Jas Badhan
  • Natalie Wilby
    Natalie Wilby
  • Therese Leonard
    Therese Leonard
  • Donna  Cumbers
    Donna Cumbers
  • claim your profile
    Anna Glowacka
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    Laura Desai
Chelton Brown has been established for over 35 years and manages a large portfolio of properties across Northamptonshire.
We specialise in lettings and property management and pride ourselves on our
Read full description...Chelton Brown has been established for over 35 years and manages a large portfolio of properties across Northamptonshire.
We specialise in lettings and property management and pride ourselves on our customer service and marketing.
Chelton Brown is ARLA regulated and adhere to strict guidelines.
 
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Properties for Sale
Properties to Rent

Feb 15,2018
Minithumbup
Therese Leonard
Donna Cumbers
By: 'Flaviu'
Feb 15,2018
0 people found
this helpful
Lovely approach, full information, kind professional I will like to have a long rapport with Chelton Brown agency in the future....
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Comment on agent fees
Agent's fees is fair.
Was this helpful? Yes
Feb 08,2018
Minithumbup
Natalie Wilby
Katie Buswell
By: 'Razvan'
Feb 08,2018
0 people found
this helpful
It is a very good agency, the agent who signed the papers was very, very good, note 10 .. thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2018
Minithumbup
Therese Leonard
By: 'Agnieszka'
Feb 06,2018
0 people found
this helpful
Professional in every inch, the whole procedure carried out efficiently and quickly. One week passed from submitting the offer to making a decision regarding the lease decision. I recommend without a doubt....
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Was this helpful? Yes
Feb 01,2018
Minithumbup
Therese Leonard
By: 'Sam_smith'
Feb 01,2018
0 people found
this helpful
Therese is a wonderful, kind, caring and professional agent. I have dealt with many agents in the past from renting out properties myself but Therese has topped them all, she always stays in touch and is always ready and available of you have any questions. I will certainly be using her service again in the future...
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Comment on agent fees
Good / fair
Was this helpful? Yes
Jan 26,2018
Minithumbup
By: 'Nigel.'
Jan 26,2018
0 people found
this helpful
Very helpful and proactive team. Plenty of notice when tenant planning moving on and good coordination of marketing and finding a replacement to minimise void period. Staff are always friendly on the phone. A good team....
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Comment on agent fees
ok - about average
Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'Angel Cake'
Jan 15,2018
0 people found
this helpful
Excellent service, very kind agent always wearing a smile. Will be extremely happy to use again and will recommend to others where possible....
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 12,2018
Minithumbdown
Nadine Gray
Therese Leonard
By: 'Shaun James paget'
Jan 12,2018
0 people found
this helpful
Brilliant service, answered all questions with explanations if needed, friendly and polite in all aspects from viewings to moving in and most importantly very patient and it felt like she was focused fully on us to get going and moved in. Thank you Therese...
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Comment on agent fees
Reasonable, wherever you go there will always be fees and the ones here were explained correctly and crystal clear so no hidden charges
Was this helpful? Yes
Jan 12,2018
Minithumbup
Therese Leonard
By: 'Chloe Staples'
Jan 12,2018
0 people found
this helpful
Therese helped us with the letting of our new property. She was so very pleasant and shown genuine excitement for my fiancΒ© and I. She was very imformative, and was easy to contact if we had a query. All staff members at Chelton Brown were very friendly and helpful. I would recommend anyone looking to move house to use this company as it was a very simple and easy process....
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Jan 05,2018
Minithumbup
Therese Leonard
By: 'Sara'
Jan 05,2018
0 people found
this helpful
very helpful and accommodating, making the process as first time tenants as painless as was feasible with the reassurance of a professional agent...
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Was this helpful? Yes
Jan 03,2018
Minithumbup
Nadine Gray
Therese Leonard
By: 'busterhugo'
Jan 03,2018
0 people found
this helpful
Very happy with the Branch as a whole. Therese kept me up-to-date when the flat was up for relet. When we had the final inspection Nadine kept me informed on what was happening. When you visit the branch you always get a warm welcome and they know who you are without you having to say anything. I think the most important any Chelton Brown employee can do it keep communicating with the landlords....
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Comment on agent fees
I think the fees are fair for the work they do.
Was this helpful? Yes
Jan 02,2018
Minithumbup
Nadine Gray
By: 'Thea S.'
Jan 02,2018
0 people found
this helpful
We have used Chelton Brown as letting agents for a number of properties in the Daventry area for more than 10 years. Initially we used them solely for advertising and tenancy agreements, however after a period of time we transferred all of our properties onto their fully managed service. We are delighted with the service from all the staff at the Daventry branch, with particular praise for Nadine Gray. Their attention to detail and day-to-day management of the properties is excellent. The contra...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 02,2018
Minithumbup
Nadine Gray
By: 'Mr J Cullen'
Jan 02,2018
0 people found
this helpful
Superb service for five years - Highly recommend - Pleasure to deal with - staff friendly and supportive -all issues resolved quickly and effeciently...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2017
Minithumbup
Therese Leonard
By: 'Lauren Sparrow'
Dec 07,2017
0 people found
this helpful
My partner and I are really happy with the service we received from Therese at Chelton Brown, Daventry. From the moment we enquired to picking up the keys to our new property, the service we received was outstanding. The whole process ran really smoothly and I would highly recommend Chelton Brown to everybody....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2017
Minithumbup
Therese Leonard
By: 'Sally'
Dec 02,2017
0 people found
this helpful
I contacted Chelton Brown after being recommended by a friend, the service when I contacted them was very friendly. From day 1 through to moving into my flat has been outstanding, understood my circumstances from day 1 to moving in going through the process and the after service when I have had a few problems with the appliances. I am overwhelmed with all the staff but my main contact has been Therese who is lovely, very friendly, professional and I would highly recommend her to any of my fri...
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Comment on agent fees
Very good
Was this helpful? Yes
Dec 01,2017
Minithumbup
Therese Leonard
By: 'Sandra'
Dec 01,2017
0 people found
this helpful
Therese gave a friendly and polite service. There were frequent email updates of progress detailing the process. I was also advised of the viewings and given feedback,...
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Was this helpful? Yes
Dec 01,2017
Minithumbup
Nadine Gray
By: 'Matt'
Dec 01,2017
0 people found
this helpful
Nadine did a great job whilst we were on a two year assignment in the USA. Throughout the agreement, her communication was faultless. Always able to answer our questions as well as being diligent with following up on open topics. During the two-year period we felt that not only was our best interests being looked after, but also that of the tenants. I feel this is important, because in my mind a happy tenant, is a more reliable tenant. Nadine's responsiveness was second to none. O...
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Comment on agent fees
Having looked at alternatives, we could not find anyone offering a better overall solution to our needs.
Was this helpful? Yes
Nov 30,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Tiago Almeida'
Nov 30,2017
0 people found
this helpful
I am above all very pleased with the service, I needed to find an apartment very quickly and everything was taken cared of within the same week and I was able to move in on Saturday. The apartment itself was exactly as described and shown, it was exactly what I was expecting. The only issues the apartment has is the slow Internet Speed and not all Mail having reached the apartment....
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Comment on agent fees
In comparison with other agencies, the Fees seem acceptable. I would still prefer if there would be no fees at all.
Was this helpful? Yes
Nov 25,2017
Minithumbup
Donna Cumbers
By: 'Lorraine Blythe'
Nov 25,2017
0 people found
this helpful
I am very impressed with Donna on how swiftly she deals with problems and gets them sorted straight away she is a pleasure to deal with...
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Comment on agent fees
Very fair fees
Was this helpful? Yes
Nov 20,2017
Minithumbup
Therese Leonard
By: 'Pieter Walsma'
Nov 20,2017
1 people found
this helpful
Both Therese and Nadine were helpful, friendly and professional in their service to me. I even had a cup of coffee made for me, which being a small gesture created a warm atmosphere in the office....
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Comment on agent fees
Seemed reasonable to me. However, i did not use any other agents, so can't compare.
Was this helpful? Yes
Nov 13,2017
Minithumbup
By: 'Richard'
Nov 13,2017
0 people found
this helpful
I have been very impressed with the service Chelton Brown provide throughout the five or six years in which they have been handling my properties in the Daventry area. They let me know promptly when problems arise, and they deal with them quickly using what seems to be a good network of competent contractors. When I was ready to by a new property I asked their advice regarding what would work in the rental market; followed their suggestion to the letter and they had a tenant lined up for me on...
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Comment on agent fees
Very fair for the service provided.
Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Laura'
Nov 10,2017
0 people found
this helpful
Every time i went into the office i always felt comfortable. I could have felt overwhelmed by letting,but all staff i came in touch with were calm,nice and the whole experience was painless. The two members of staff who id like to say were most kind are Therese Leonard And Nadine Gray....
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Comment on agent fees
It was a surprise to pay a fee,as other letting agencies i'd used in past i had not. So i have no idea if it was a fair fee or not
Was this helpful? Yes
Nov 10,2017
Minithumbup
Nadine Gray
Therese Leonard
By: 'Nik'
Nov 10,2017
0 people found
this helpful
The Chelton Brown team was very supportive and helpful during the two years that we stayed in the property. I've heard some worrying stories over the years about letting agencies and surely our experience was nothing like that. We always knew that if we needed something to be fixed in the property the team would always be there to help. They have always answered our calls and they responded straight away. A great thanks to Nadine, Therese, Ed and the rest of the team as well! Just to giv...
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Comment on agent fees
I didn't find the agency fees expensive given that the team worth the price but I wasn't very happy when they increased their prices during the second year. I strongly believe that landlords should cover the agent's fees given that they chose to use this service.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Katie Buswell
By: 'Happy Landlord'
Nov 09,2017
0 people found
this helpful
Chelton Brown let the property very quickly. Great service and very professional team. Kate was very informative and helpful throughout the process....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'David'
Nov 09,2017
0 people found
this helpful
When I saw that you wanted a review I was eager to reply; because the service I have had from day one and ever since has been utterly brilliant; everyone is totally on the ball, and the whole operation is just faultless. Well done. David Jeyes...
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Comment on agent fees
Good value
Was this helpful? Yes
Nov 08,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Jane & Richard Post'
Nov 08,2017
0 people found
this helpful
We have been impressed with the patience, courtesy and professionalism shown throughout the process of taking a new rental through Chelton Brown. We are new to mid/long term rental, and we're shown clearly and step by step through the admin process, which was made easy through their help. We would recommend them to anyone looking to rent, and seeing the thoroughness with which they work, I would have no hesitation in using them if I was a landlord....
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Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'Happy Custimer'
Nov 06,2017
0 people found
this helpful
I received excellent friendly service from Therese and all the team. Nothing was too much trouble and I would highly recommend this Estate agent if you are looking to rent in the Daventry area - trustworthy and efficient and well priced - thank you Mr Jess...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2017
Minithumbup
Anna Glowacka
By: 'Diana'
Nov 06,2017
0 people found
this helpful
Anna assisted me with an emergency situation that had to be addressed on a Saturday. She was most understanding, helpful and patient. Thanks to Anna's help, the problem was resolved in a matter of hours. I am very grateful to Anna and to all of the Chelton Brown Property Management team, for they are always doing their best to help when needed. Thank you very much, Anna! Thank you, Chelton Brown!...
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Comment on agent fees
n/a
Was this helpful? Yes
Nov 04,2017
Minithumbup
By: 'Highlander'
Nov 04,2017
0 people found
this helpful
I have used Chelton Brown for a number of years,and have been very pleased with the service and fully recommend them....
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Comment on agent fees
Quite acceptable
Was this helpful? Yes
Nov 02,2017
Minithumbup
By: 'JB'
Nov 02,2017
0 people found
this helpful
Excellent service over many years. All staff very knowledgable and very helpful. Their experience in the Lettings business is infallible....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2017
Minithumbup
Katie Buswell
Charlotte Welsh
By: 'Landlord'
Nov 02,2017
0 people found
this helpful
All the staff have been very helpful over tha last few weeks helping us get our property ready for renting....
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Comment on agent fees
could always be lower !!!
Was this helpful? Yes

NAEA ARLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 2 74 14 3 0 1 1 1 1

Job vacancies

Please see a list of jobs available

Agent Fees

For all prospective tenants:

Single applicant fee - Β£225 Inc. VAT
Joint tenancy - Β£265 Inc. VAT
Additional applicants (per tenant over the age of 18) - Β£65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- Β£130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - Β£280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

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