Chelton Brown

4.45/5 rating 177 reviews
  • 78% valuation accuracy
  • 87% recommend
  • 89% fee satisfaction
  • Staff picture
    Katie
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    Sali
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    Edward
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    Donna
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    Tracey
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    Victoria
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    Nicola
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    Edwina
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    Christian
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    Monika
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    Nadine
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    Marian
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    Georgina
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    Natalie
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    Anna
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    Laura
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    Michelle
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    Dan
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    Jonathan
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    Sarah
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    Sue
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    Gill
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    Jan
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    Rajvinder
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    Kiren
Chelton Brown has been established for over 35 years and manages a large portfolio of properties across Northamptonshire.
We specialise in lettings and property management and pride ourselves on our Read full description...Chelton Brown has been established for over 35 years and manages a large portfolio of properties across Northamptonshire.
We specialise in lettings and property management and pride ourselves on our customer service and marketing.
Chelton Brown is ARLA regulated and adhere to strict guidelines.
Chelton Brown

www.cheltonbrown.co.uk

Properties for Sale
Properties to Rent

“Outstanding Service...”

Nov 09,2018
Minithumbup
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Michelle
By: 'Mr G Fennell'
Nov 09,2018
0 people found
this helpful
After contacting the agent Michelle was very helpful in helping me finding the RIGHT property to rent. Taking time to advise and assist in all aspects to include several viewings. Very knowledgeable and professional. While I have looked for a long term let and not ...
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“Property Rental...”

Nov 06,2018
Minithumbup
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Edward
By: 'SD'
Nov 06,2018
0 people found
this helpful
Edward and indeed his whole team have made my move go through without any problems. I was kept informed of everything and the team were a pleasure to deal with....
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Good
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“Pleasure to buy through...”

Oct 30,2018
Minithumbup
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Edward
By: 'Gill Bromley'
Oct 30,2018
2 people found
this helpful
Edward was knowledgable about the property and area he was selling. He made significant efforts to fulfill requests made. Following the sale he even came to my rescue with a further enquiry in order to ensure we could get settled in. He was courteous and ...
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N/A
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“Rental...”

Oct 25,2018
Minithumbdown
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Dan
By: 'Ian'
Oct 25,2018
1 people found
this helpful
Thanks for all your help and advice on securing the property to rent. Everything I needed and more. Dan kept me informed of the progress of my rental. Friendly and professional....
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Very competitive and good value.
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“Rental...”

Oct 05,2018
Minithumbup
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Dan
By: 'Mary.'
Oct 05,2018
1 people found
this helpful
I found Dan Clarke to be very helpful and considerate, especially in dealing with the financial aspect. He was also very helpful with the referencing . Thankyou Dan....
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Comment on agent fees
As l did not go ahead with the rental, because our hour sale fell through at the last moment, the only fee was a reservation fee
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“Totally happy with the service...”

Oct 03,2018
Minithumbup
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Dan
By: 'D hemm'
Oct 03,2018
2 people found
this helpful
Dan is a very professional guy who knows his job well. He has provided outstanding service and great communication through out. If I am ever looking again for a place Dan Clarke will be my first choice. Thanks Dan....
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“Helpful, responsible and efficient...”

Sep 21,2018
Minithumbup
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Anna
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Victoria
By: 'Johnny'
Sep 21,2018
1 people found
this helpful
I have just sold my property through Chelton Brown and have found the staff there to be fantastic. From beginning to end they have worked so efficiently to get my property sold at the best price and in my case pushing for it to complete ...
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Comment on agent fees
My fees were very reasonable and the cheapest I was quoted.
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“Excellent Service...”

Sep 17,2018
Minithumbup
By: 'Melanie Baylis'
Sep 17,2018
1 people found
this helpful
I contacted Therese to view this property under very difficult personal circumstances. Therese and the team at Chelton Brown Daventry were exceptional. They moved quickly, understood my needs and were available at all times. Exactly what you need when experiencing stress or an urgency to ...
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Good
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Sep 07,2018
Minithumbup
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Katie
By: 'Kellygb'
Sep 07,2018
1 people found
this helpful
We cannot thank these lovely ladies enough from day one of filling in a application form for the property they were so helpful, these ladies bent over backwards to help us, always keeping us updated, helpful advice and support and so friendly. Would 100% reccomend Chelton ...
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Good
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“Contented Landlord...”

Sep 04,2018
Minithumbup
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Nadine
By: 'Simon'
Sep 04,2018
1 people found
this helpful
Nadine had been handling my property for several years. During this time she has proved to be highly professional, diligent and very good at keeping me updated when necessary. At times she has been required to carry out delicate negotiations with tenants and has always ...
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Comment on agent fees
All the staff at the Daventry office have provided a highly professional and personal service. I have no issue with the agent's fees, which I feel are justified due to the standard of service that they provide.
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“Very helpful efficient and friendly...”

Aug 29,2018
Minithumbup
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Nadine
By: 'Julie Hogarth'
Aug 29,2018
1 people found
this helpful
I find all the staff at the Daventry branch very efficient and helpful. But the person I have dealt with for the longest is Nadine Gray and if ever I have any doubts or concerns she always goes the extra mile to sort things. Well ...
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Good
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“Very Good Experience with Chelton Brown...”

Aug 28,2018
Minithumbup
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Nicola
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Katie
By: 'Alok'
Aug 28,2018
1 people found
this helpful
Hello Chelton Team Its pleasure to have helathy tanent and agent relationship with you. I would like take an opportunity to appriciate your all efforts which made my duration very comfortable with you. I am very happy with the services and efforts from you. Special ...
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Comment on agent fees
All is good yes the additional fee which has been taken at the time of extension should not be charged as other agents dont do and anyways 1 time fee off 265£ already taken at start.
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“Very helpful and friendly agent...”

Aug 20,2018
Minithumbup
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Michelle
By: 'Laura Harrison'
Aug 20,2018
1 people found
this helpful
Very kind and helpful staff. Detailed description of the property on the first visit. Therese told me lots of information about the local area which put me at ease about my move. Good communication regarding the application process. Highly recommend...
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“Brilliant service...”

Aug 12,2018
Minithumbup
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Michelle
By: 'Alex Beacham'
Aug 12,2018
1 people found
this helpful
Therese was brilliant trying to find me a home and when we found one she did her absolute best pushing the paperwork side through! The rest of the team was also helpful and lovely to talk to....
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Good
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“Excellent communication....”

Aug 11,2018
Minithumbup
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Anna
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Georgina
By: 'J West'
Aug 11,2018
1 people found
this helpful
We engaged Chelton Brown as they were clearly understanding of the personal circumstances regarding this sale, and also understood the market for a family home. Once they were engages they communicated effectively and efficiently. We always knew they had our best interests at heart....
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Good costs
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“Letting with Chelton brown...”

Aug 09,2018
Minithumbup
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Nadine
By: 'Chartell'
Aug 09,2018
1 people found
this helpful
It's the first time I have been a tenant in a property for over 15 years and I can't thank Chelton brown enough for the guidance and help. They have rectified any slight problems and concerns quickly and smoothly. I hope to be one ...
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Comment on agent fees
Having not rented I believe their fees are reasonable and in line with other agents
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“Very good...”

Aug 07,2018
Minithumbup
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Nadine
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Edward
By: 'Nick'
Aug 07,2018
1 people found
this helpful
I found dealing with Chelton brown very easy they are polite welcoming and quick to respond to any query raised with them...
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Comment on agent fees
The fees were reasonable and clear
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“Very clear process and staff are always willing to help...”

Aug 06,2018
Minithumbup
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Edward
By: 'Jozef Ostrowski'
Aug 06,2018
1 people found
this helpful
Everything was explained to me in a simple manner and I got clear instructions on what it was that I needed to do. Staff were very friendly and always happy to help. The only reason it isn't a 5 star review is because of a ...
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“Very professional and great client liaison....”

Jul 18,2018
Minithumbup
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Edward
By: 'Geoff and Tayla'
Jul 18,2018
1 people found
this helpful
My wife and I were dealt with by Therese Leonard at the Daventry branch. Therese is an asset to the branch and a very nice lady. Very professional in her communications and made the whole process smooth and stress free . I can honestly say that ...
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Comment on agent fees
Perfectly normal fees
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“Excellent Experience...”

Jul 09,2018
Minithumbup
By: 'Graham'
Jul 09,2018
1 people found
this helpful
I rented a property through Therese as stressful as the process was for me, Therese was more than helpful and accommodating, from start to finish Therese made the process stress free and was more than willing to help where she could. and I would definitely ...
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Good
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“9 Timken Way...”

Jul 06,2018
Minithumbdown
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Nadine
By: 'Marie Brown'
Jul 06,2018
0 people found
this helpful
Therese is very professional and amiable and when I viewed the property I was very happy. The experience that I have received since however is very different. Nadine has been involved in some concerns that I expressed the Monday after I moved in, one of ...
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Bad
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By: Marie Brown
Jul 06, 2018
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Thank you Edward. The response that you have given me today has drastically changed my opinion and restored my faith in Chelton Brown. I am extremely appreciative of your help today. Marie ...

“Friendly......”

Jul 05,2018
Minithumbup
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Edward
By: 'Mickey'
Jul 05,2018
1 people found
this helpful
... professional from start to finish but more importantly a friendly agent with a genuine interest in what I was looking for. The whole process was executed in such a short space of time I cannot recommend highly enough....
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Comment on agent fees
Fees were fair and clear from the start.
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“Professional and courteous service....”

Jun 29,2018
Minithumbup
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Donna
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Jan
By: 'Arkadius'
Jun 29,2018
2 people found
this helpful
I would like say that after dealing with a couple of estate agencies in Northampton,Cheltona Brown proved to be the best in all aspects of tenancy. Thank you....
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“Chelton Brown is the worst in Northampton...”

Jun 22,2018
Minithumbdown
By: 'Andrejs'
Jun 22,2018
1 people found
this helpful
I will never deal with Chelton Brown any more.They treated my family and my disabled child like slaves rising up tenancy payment and denying to fullfil contract obligations.They ignore any request to fix property and don't answer emails,letters and etc.I ...
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Comment on agent fees
The agent fees the highest in Northampton.
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“Communication...”

Jun 13,2018
Minithumbup
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Nadine
By: 'Ade'
Jun 13,2018
1 people found
this helpful
Communication was very good and clear between Therese and I, my needs were met and there was good understanding between us....
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Good
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“Property rental & sale...”

Jun 13,2018
Minithumbup
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Nicola
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Georgina
By: 'Nick'
Jun 13,2018
3 people found
this helpful
I used Chelton Brown for approx. 4.5 years to manage the rental of my property. In my opinion they dealt with all aspects in a timely & professional manner. Any issues were dealt with promptly by Nicola and her team. I have recently sold the property ...
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Comment on agent fees
I believe the agent fees to be broadly in line with local competitors and had no issues with them.
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“Verry happy...”

Jun 06,2018
Minithumbup
By: 'Costea'
Jun 06,2018
2 people found
this helpful
From my experience with chelton brown I will highly recommend the agency... The staff is friendly and helpful.. Verry professional services and from my side they are the best on the market... Thanks guys !!!...
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“Everything...”

Jun 06,2018
Minithumbup
By: 'EB'
Jun 06,2018
1 people found
this helpful
Anytime anything goes right or wrong, Chelton brown have got you covered. I had a couple of unavoidable nightmares in a wonderful flat, and Chelton brown helped me through it all, even down to the tiniest silliest questions....
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Comment on agent fees
Acceptable, definitely got my monies worth
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“Excellent Service...”

May 30,2018
Minithumbup
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Michelle
By: 'Simon Whitaker'
May 30,2018
1 people found
this helpful
Therese and Michelle have provided an excellent service in supporting myself to gain a second residency in Daventry. Quick thorough and well received in making this a great experience in line with customer service excellence …… Thank You so much...
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Comment on agent fees
All fabulous no complaints
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“TDS Deposit...”

May 30,2018
Minithumbup
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Nadine
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Edward
By: 'AJ'
May 30,2018
1 people found
this helpful
Nadine did an outstanding job of presenting our case to TDS. We recovered the majority of the necessary repair costs. Her diligence in preparing the inventories and reporting routine inspections, provided the foundations for a successful claim....
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ARLA DPS My deposits scheme The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 2 109 18 6 0 2 1 3 2

Fees

For all prospective tenants:

Single applicant fee - £225 Inc. VAT
Joint tenancy - £265 Inc. VAT
Additional applicants (per tenant over the age of 18) - £65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- £130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - £280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 25/07/2018, 4:26 PM by allAgents

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 4:26 PM 25/07/2018 by allAgents

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Chelton Brown - Daventry, NN11
Daventry
15 Market Square, Daventry NN11 4RN
(105)
Chelton Brown - Northampton, NN1
Northampton
4/5 George Row, Northampton NN1 1DF
(71)

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