Chelton Brown

4.48/5 rating 202 reviews
87% recommend
  • 90% sales valuation accuracy
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  • 100% sales fee satisfaction
  • Staff picture
    Katie
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    Sali
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    Edward
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    Donna
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    Tracey
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    Victoria
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    Nicola
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    Edwina
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    Christian
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    Monika
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    Marian
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    Georgina
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    Natalie
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    Anna
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    Laura
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    Michelle
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    Dan
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    Sarah
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    Sue
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    Gill
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    Jan
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    Kiren
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    Caroline
Chelton Brown has been established for over 35 years and manages a large portfolio of properties across Northamptonshire.
We specialise in lettings and property management and pride ourselves on our Read full description...Chelton Brown has been established for over 35 years and manages a large portfolio of properties across Northamptonshire.
We specialise in lettings and property management and pride ourselves on our customer service and marketing.
Chelton Brown is ARLA regulated and adhere to strict guidelines.
Chelton Brown

www.cheltonbrown.co.uk

Properties for Sale
Properties to Rent

“Excellent and friendly service. Caroline rapidly resolved an important maintenance issue with a fault smoke alarm....”

May 17,2019
Minithumbup
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Caroline
By: 'Excellent Customer Service'
May 17,2019
0 people found
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Caroline is a credit to your company - she is friendly, polite and professional and gets problems resolved quickly regards Mr Jess - 5 star rating...
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Ok
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“full professionalism...”

May 02,2019
Minithumbup
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Edward
By: 'rafal'
May 02,2019
0 people found
this helpful
Full professionalism, everything is taken care of quickly, Edward has a great approach to the client. I'm glad that we hit a fair agency, we are very happy with the service, I highly recommend everyone, thank you...
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good
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“First Class Company - Could not be more happy...”

May 01,2019
Minithumbup
By: 'Sandra Fruish'
May 01,2019
0 people found
this helpful
I have been a client of Chelton Brown for a number of years, first as a landlord and then as a seller. I cannot rate the level of service I have received highly enough. All of the staff are friendly, courteous and extremely helpful. The ...
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Comment on agent fees
Reasonable fees for an excellent service
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“renting...”

Apr 29,2019
Minithumbdown
By: 'unhappy ex tenant'
Apr 29,2019
2 people found
this helpful
having been a tenant for over 11 years I would like to give renters warning, stay well clear after my tenancy ended they charge me for the cleaning of the cooker , it was 11 years old heat seals had gone which I told them about all the ...
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“Great Service...”

Apr 23,2019
Minithumbup
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Edward
By: 'James L'
Apr 23,2019
0 people found
this helpful
Both Beckyand Edward were quick to respond to questions and made the process straightforward. I wouldn't hesitate to recommend Chelton Brown....
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Ok
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“Great service...”

Apr 18,2019
Minithumbup
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Michelle
By: 'Chris'
Apr 18,2019
0 people found
this helpful
Chelton Brown made the whole process simple. They gave us all the time we needed to make the right choice. Thank you...
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“Supportive...”

Apr 14,2019
Minithumbup
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Caroline
By: 'Samantha glew'
Apr 14,2019
0 people found
this helpful
Caroline was very understanding and supportive due to my change in circumstances and helped me get a new tenancy agreement sorted with ease and support ....
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Good
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“Fully recommend to fellow vendors...”

Feb 20,2019
Minithumbup
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Victoria
By: 'Ms Porter'
Feb 20,2019
1 people found
this helpful
I have a long-standing and trusting relationship with Chelton Brown and so they were my first choice of the agent when selling my property. Although the sale process wasn't the easiest due to factors beyond Chelton Brown's control (including market conditions and long term tenants) ...
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“Great Customer Service...”

Feb 12,2019
Minithumbup
By: 'DW'
Feb 12,2019
2 people found
this helpful
Ellie has been a star from start to finish supporting and helping this transaction all the way . I could not have asked for better support . She i a credit to Chelton Brown...
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“91 Churchill Ave., Northampton...”

Feb 01,2019
Minithumbup
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Georgina
By: 'AG1950'
Feb 01,2019
2 people found
this helpful
Following my wife's successful experience with your firm selling another property, I decided to use you to sell the above property. Although the transaction took longer than I expected, this was definitely NOT your fault. Hopefully I shall have another property to sell in the ...
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Comment on agent fees
Very reasonable - no problems at all.
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“Failed to pay back the deposit...”

Jan 14,2019
Minithumbdown
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Edward
By: 'anonymous'
Jan 14,2019
1 people found
this helpful
I have rented the property with Chelton brown I must say I had a horrible experience with them. Not only they have charged extra from the rented amount but also made lame excuses to not to pay my deposit back....
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By: rija ejaz
Jan 20, 2019
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Hi Edward, I am really disappointed with the service you have provided. I don't want to go into details and put all your email communication I am having with your team here. Hence kindly visit my property and fix all my issues in my presence. ...

“Michelle Gyde and previously Therese Leonard did a great job!!...”

Jan 11,2019
Minithumbup
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Michelle
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Edward
By: 'Roland Puleston Jones'
Jan 11,2019
1 people found
this helpful
I have mainly dealt with Therese at Chelton Brown over the last few years and she was always very pleasant and efficient and so I was sorry to hear that she had retired but I wish her well in her retirement. Thank you to Therese ...
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Comment on agent fees
Fair value for a good service!
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“Excellent Service...”

Dec 18,2018
Minithumbup
By: 'Anne P'
Dec 18,2018
2 people found
this helpful
I rented through CB for over 3 years and Nadine was always very friendly and helpful. Any time I contacted Nadine for assistance she was very efficient and resolved any queries quickly....
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Good
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“Nadine has always been extremely helpful and tried to sort an issues I have had quickly and efficiently....”

Dec 18,2018
Minithumbup
By: 'Wendy randall'
Dec 18,2018
1 people found
this helpful
Nadine has always been helpful and been very efficient. If I've phone with an issue it's usually been resolved very quickly....
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Comment on agent fees
I feel that the credit check is extortionate. And renewing the lease is also a lot of money just to renew some papers.
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“Excellent Service...”

Dec 11,2018
Minithumbup
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Caroline
By: 'Landlord'
Dec 11,2018
2 people found
this helpful
Nadine has always been a great asset to me, I continually find her helpful and polite and willing to go that extra mile. I would highly recommend Nadine for any prospective clients....
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Comment on agent fees
fees are commercially competitive
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“Customer Service...”

Dec 05,2018
Minithumbup
By: 'DeeJay'
Dec 05,2018
2 people found
this helpful
Nadine - Daventry understands the needs of the landlord and the tenant and seeks to resolve any issues as quickly as possible. First class service....
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Comment on agent fees
Always welcome a reduction in fees.
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“Very professional, friendly and helpful staff....”

Dec 04,2018
Minithumbup
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Katie
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Dan
By: 'Anne'
Dec 04,2018
1 people found
this helpful
Chelton Brown found us a new tenant for our property within two weeks. We are very impressed. We will definitely be using their services again....
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Comment on agent fees
Seems to be a fair price for their services.
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“Very professional staff...”

Dec 03,2018
Minithumbup
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Natalie
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Dan
By: 'Pedro'
Dec 03,2018
1 people found
this helpful
From the the day of the house viewing, to the signing of the House Rental Contract, the guidance and support from Natalie and Dan with all the paperwork, was very professional ! Many thanks...
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Comment on agent fees
Bad. Some Agents charge less money application fees
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“Professional final house check...”

Dec 03,2018
Minithumbup
By: 'Dan'
Dec 03,2018
2 people found
this helpful
Nadine did the final house check when we left our rental property. She was very professional and did this promptly and thoroughly. Really easy to work- thanks...
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“Thoroughly excellent service...”

Nov 30,2018
Minithumbdown
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Edward
By: 'C & J Locke Ltd'
Nov 30,2018
2 people found
this helpful
Nadine has provided an all round excellent service. Whatever I call up for she knows the answer or finds it and gets back to me. She's dealt with the full range of lettings requirements for me and I couldn't be more pleased; finding tenants, inventories, ...
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Fine
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“Excellent Service...”

Nov 29,2018
Minithumbup
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Laura
By: 'Current tenant'
Nov 29,2018
2 people found
this helpful
Their response to my questions/queries were dealt with quickly and efficiently. I find all the staff I have dealt with are polite and helpful....
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“Professional Service...”

Nov 29,2018
Minithumbup
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Laura
By: 'Monte Management Ltd'
Nov 29,2018
2 people found
this helpful
I rate Chelton Brown Daventry very highly from a landlords view. Promptness, efficiency and thorough in the work as an agent. Looking after the Tenant and their interest(s), and also the landlords interest and property. Thorough routine inspections and advice/updates....
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Comment on agent fees
Fees are very good for the service
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“Always there to help...”

Nov 29,2018
Minithumbup
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Edward
By: 'Emma B'
Nov 29,2018
2 people found
this helpful
Both Nadine and Edward are absolutely brilliant at their job, nothing is too much trouble for either of them. They both go above and beyond. I have dealt with Nadine for years and she is brilliant and is always there when I need her. Edward ...
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Comment on agent fees
Very reasonable
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“Building maintenance problems...”

Nov 20,2018
Minithumbup
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Caroline
Staff profile picture
Edward
By: 'Sarah'
Nov 20,2018
2 people found
this helpful
We've been experiencing several issues with the home we're in and have been struggling to get the problems resolved. Since we've been in contact with Caroline, it definitely feels like we're moving in the right direction. The communication is now two way and she keeps ...
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“Excellent service...”

Nov 19,2018
Minithumbup
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Michelle
By: 'Roy'
Nov 19,2018
1 people found
this helpful
So far I have found the service from Chelton Brown excellent. From the initial viewing, to the credit/employee check which was lightning fast to the signing of paperwork to ... the keys I have no complaints. They made the whole process very easy, and Rebecca ...
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Comment on agent fees
I expect to pay something, especially for rented accommodation where necessary checks need to be carried out to ensure you will be a reliable tenant, and can afford where you live. I have no good or bad comments because I don't know what other people charge.
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“Outstanding Service...”

Nov 09,2018
Minithumbup
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Michelle
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Rebecca
By: 'Mr G Fennell'
Nov 09,2018
1 people found
this helpful
After contacting the agent Michelle was very helpful in helping me finding the RIGHT property to rent. Taking time to advise and assist in all aspects to include several viewings. Very knowledgeable and professional. While I have looked for a long term let and not ...
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“Property Rental...”

Nov 06,2018
Minithumbup
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Edward
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Michelle
By: 'SD'
Nov 06,2018
1 people found
this helpful
Edward and indeed his whole team have made my move go through without any problems. I was kept informed of everything and the team were a pleasure to deal with....
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Comment on agent fees
Good
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“Pleasure to buy through...”

Oct 30,2018
Minithumbup
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Edward
By: 'Gill Bromley'
Oct 30,2018
3 people found
this helpful
Edward was knowledgable about the property and area he was selling. He made significant efforts to fulfill requests made. Following the sale he even came to my rescue with a further enquiry in order to ensure we could get settled in. He was courteous and ...
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N/A
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“Rental...”

Oct 25,2018
Minithumbdown
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Dan
By: 'Ian'
Oct 25,2018
2 people found
this helpful
Thanks for all your help and advice on securing the property to rent. Everything I needed and more. Dan kept me informed of the progress of my rental. Friendly and professional....
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Comment on agent fees
Very competitive and good value.
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“Rental...”

Oct 05,2018
Minithumbup
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Dan
By: 'Mary.'
Oct 05,2018
2 people found
this helpful
I found Dan Clarke to be very helpful and considerate, especially in dealing with the financial aspect. He was also very helpful with the referencing . Thankyou Dan....
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Comment on agent fees
As l did not go ahead with the rental, because our hour sale fell through at the last moment, the only fee was a reservation fee
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ARLA DPS My deposits scheme The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
40 3 120 20 9 0 3 1 4 2

Fees

For all prospective tenants:

Single applicant fee - £225 Inc. VAT
Joint tenancy - £265 Inc. VAT
Additional applicants (per tenant over the age of 18) - £65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- £130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - £280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 25/07/2018, 4:26 PM by allAgents

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 4:26 PM 25/07/2018 by allAgents

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Chelton Brown - Daventry, NN11
Daventry
59 High Street, Daventry NN11 4BQ
(123)
Chelton Brown - Northampton, NN1
Northampton
4/5 George Row, Northampton NN1 1DF
(78)


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