96% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
94% lettings fee satisfaction
Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham ...
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Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth.
Why Chace Buchanan estate agents?
Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.
Why move to Richmond borough in London ?
Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.
Why Chace Buchanan estate agents?
Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.
Why move to Richmond borough in London ?
Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
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27th Mar 2024
reviewed by 'John'
19th Jan 2024
reviewed by 'Simon Neale'
19th Dec 2023
reviewed by 'Mel Shantonas'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £42,000 | £20,800,000 |
| Lettings | 95% | 94% | £750 | £3,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 167 | 6 | 365 | 24 | 176 | 4 | 108 | 7 | 16 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Apr 13,2021
Apr 13,2021
0
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Dan & Daniel at Chase Buchanan were both excellent. Good advice at the outset, dedicated with the viewing process and thoroughly efficient with the subsequent sale. Extremely professional and friendly throughout - I have no hesitation in recommending them....
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Apr 28, 2021
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Many thanks Marc,
We really appreciate your 5 star review and recommendation for both Danny & Daniel.
Kind regards,
Chase Buchanan ...
Apr 12,2021
Apr 12,2021
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CB were really driven and professional from the start. They gave good advice and got us a really good price. We're now in our dream home....
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Apr 28, 2021
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Thanks for your review Graham, we are delighted that you found the service so professional and hope you are enjoying your new home.
Kind regards,
Chase Buchanan ...
Apr 01,2021
Apr 01,2021
1
people found
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This was our first time buying a house in the UK, so we were clueless about the process. We were also frankly appalled by the sheer disinterest, lack of customer focus and general unprofessionalism that we experienced from a range of estate agents over a ...
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Apr 09, 2021
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Hi Cathy,
Thank you very much for your recommendation and 5 stars. We are glad to hear that you are happy with our service and had such a fantastic experience with Chris's service. We hope you are enjoying your new home!
Kind regards,
Chase Buchanan ...
Mar 31,2021
Mar 31,2021
1
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Excellent purchasing experience and letting management efficiency. Fast service, fast return of requests with efficient solutions and actions. I strongly recommend Chase Buchanan to people looking for accommodation and those wanting investiment....
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Mar 31, 2021
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Hi M,
Many thanks for your great review for Chase Buchanan and both the lettings and sales teams, we are delighted that you found the service so efficient!
Kind regards,
Chase Buchanan ...
Mar 31,2021
Mar 31,2021
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Great responses and services by Daniel Johns. His attitude was exceptional and was great help to the sale of the house....
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Apr 28, 2021
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Many thanks Helen, glad to hear you were impressed with the service from Daniel and we really appreciate your 5 star review. ...
Mar 31,2021
Mar 31,2021
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Our experience with Catherine at Chase Buchanan was brilliant. She was so helpful and responsive throughout. Catherine helped move things along and was able to answer our questions when others weren’t. Always professional and made the process as easy as possible. Thank you...
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Apr 28, 2021
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Thank you Grace,
We are delighted that you found Catherine so helpful and professional and really appreciate your comments.
Kind regards,
Chase Buchanan ...
Mar 30,2021
Mar 30,2021
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Purchasing a property is never easy; but buying a property during Covid is even harder. From arranging various inspections till negotiating the purchase price, Catherine had been very helpful and patient in my buying process....
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Apr 28, 2021
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Dear Lucy,
Many thanks for your kind words for Catherine, we are very pleased to hear that you found Catherine so helpful and appreciate your review.
Kind regards,
Chase Buchanan ...
Mar 30,2021
Mar 30,2021
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Great experience to work with Catherine Tappin from Chase Buchanan on my property purchase. Covid certainly made the purchase experience very hard but the team from Chase Buchanan are very helpful....
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Apr 28, 2021
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Dear Lucy,
Thank you very much for your kind words and 5 stars. We are delighted that you were impressed with the service received by Catherine and the team and really appreciate your review.
Kind regards,
Chase Buchanan ...
Mar 26,2021
Mar 26,2021
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Daniel Johns from Chase Buchanan helped me with the property purchase in early 2021.
He is reliable, trustworthy, and experienced, someone you could really lean on in all property related matters.
Daniel was very helpful, efficient & straightforward throughout the process.
I really appreciated his no-nonsense approach ...
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Apr 28, 2021
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Dear Yulia,
We are delighted that you found Daniel so helpful and efficient and really appreciate your kind words and recommendation.
Kind regards,
Chase Buchanan ...
Mar 25,2021
Mar 25,2021
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Purchasing our property in Richmond we had a pleasure to be supported by Daniel Johns from Chase Buchanan agency. Daniel has demonstrated himself as an exceptionally good negotiator and fantastic professional in real estate market. We learned a lot from Daniel and he also helped ...
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Apr 28, 2021
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Hi Max,
Thank you very much for your lovely comments about Daniel, we are very pleased that you were impressed with his service and really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Mar 25,2021
Mar 25,2021
1
people found
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We have used Chase Buchanan twice now. We purchased our house from them in 2014 and then sold it in 2021. Their service is excellent keeping us up to date at all times. Ricky was fantastic valuing our house and offering a great service with Amy selling ...
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Mar 31, 2021
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Hi Sue and Nige,
Thank you very much for your kind comments and 5 stars. We are glad to hear that you are happy with our service for a second time and had such a fantastic experience with Ricky and Amy's service.
Kind regards,
Chase Buchanan ...
Mar 23,2021
Mar 23,2021
1
people found
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We found our 2 bed apartment with Leah, and she has been very helpful and friendly throughout the process, nothing is too much trouble, and very personable. Abdul was also great when I had trouble with the software used, and again was very patient and personable. ...
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Mar 25, 2021
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Hi Natasha,
Many thanks for your great review for Chase Buchanan and in particular Leah and Abdul's service, we are delighted that you found the service so efficient and hope you are enjoying your new apartment!
Kind regards,
Chase Buchanan ...
Mar 07,2021
Mar 07,2021
0
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I cannot state to strongly how impressed myself and my wife have been by the professionalism of Daniel and Danny Hicks of Chase Buchannon, Richmond.
I interviewed four Local Estate Agencies before agreeing to market our flat. Danny Hicks of Chase Buchannon was by far ...
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Apr 28, 2021
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Many thanks Bernard for your lovely comments for Danny & Daniel, we are delighted to hear that you were so impressed by them and really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Feb 17,2021
Feb 17,2021
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I was very impressed with the service received from Chase Buchanan, especially Catherine who was terrific, as was each and every member of the team.
I would highly recommend Chase Buchanan....
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Feb 17, 2021
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Dear Francis,
Thank you very much for your kind words and 5 stars. We are delighted that you were impressed with the service received by Catherine and the team and really appreciate your review.
Kind regards,
Chase Buchanan ...
Feb 15,2021
Feb 15,2021
2
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The worst renting experience in the UK for the past 5 years. I rented my first flat through Chase Buchanan 5 years ago and they completely took advantage of my inexperience. The letting agent was great to deal with and promised professional cleaning before I move in, ...
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Feb 05,2021
Feb 05,2021
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excellent advice and successful sales of several flats in Richmond area.
the Chase Buchanan team at Richmond branch have been very energetic, patient and resourceful, and above all - successful with their sales.
highly recommended....
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Feb 17, 2021
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Dear Caroline,
We are delighted that you found the Richmond office so efficient and resourceful.
We look forward to more successful transactions in the future.
Kind regards,
Chase Buchanan ...
Feb 04,2021
Feb 04,2021
0
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The Team at Chase Buchanan Richmond went above and beyond for the sale of my property. They faced some of the worst curve balls any one could ever face and yet their work rate, positivity and profesionalism never wavered. They worked well with both sets ...
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Feb 17, 2021
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Thank you very much for your lovely comments for Dan and Danny, we are really pleased that you found the service so positive and professional. We look forward to being of assistance again and really appreciate your review and recommendation.
Kind regards,
Chase Buchanan ...
Feb 02,2021
Feb 02,2021
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I had an amazing experience with the team at Chase Buchanan in Richmond. From the start I received prompt responses and a professional service. The team were respectful in achieving the price I wanted for my flat and they truly do not give up! Despite ...
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Feb 17, 2021
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Thank you very much for your wonderful comments for Dan and the team at Richmond, we are delighted that you found the service so efficient and professional. We really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Jan 20,2021
Jan 20,2021
1
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We have had a good experience using Chase Buchanan to rent out our flat in Richmond. Elliott Finn was particularly helpful and efficient in the process....
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Feb 17, 2021
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Dear Pam,
Thank you very much for your 5 star review for Chase Buchanan and Elliott, we are delighted to hear that you found the service so helpful and efficient.
Kind regards,
Chase Buchanan ...
Jan 20,2021
Jan 20,2021
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Excellent and very professional team .Help you out throughout the sales and after process .Very helpful and a A team.
Thank you .Amy ,Kris,Ricky....
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Feb 17, 2021
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Hi Jerry,
Thank you very much for your kind comments and 5 stars. We are very pleased that you found the team so helpful and professional.
Kind regards,
Chase Buchanan ...
Jan 13,2021
Jan 13,2021
1
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Very good experienced with Leah.
Very kind and attentional.
Thank you for that and I hope to have a good relationship due to my tennancy....
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Feb 17, 2021
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Many thanks for your comments and 5 stars Lucas, we really appreciate it. ...
Jan 12,2021
Jan 12,2021
1
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Leah from Chase Buchanan quickly found us a new house. She was great to deal with and responded quickly to any enquiries we had throughout the process. Highly recommended!...
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Feb 17, 2021
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Hi Angus,
Thank you for your kind comments and 5 stars, we really appreciate it.
Kind regards,
Chase Buchanan ...
Jan 08,2021
Jan 08,2021
0
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I appointed Chase Buchanan to help me rent our 4 bed house. I dealt with Abdul and Leah and they were an absolute pleasure to deal with.
They had viewings booked in as soon as the advert for the house went live, their communication was excellent ...
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Feb 17, 2021
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Hi Dave,
Many thanks for your great comments for Abdul and Leah, we are really pleased to hear that you found the service so efficient and professional.
Kind regards,
Chase Buchanan ...
Jan 04,2021
Jan 04,2021
0
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I rented a beautiful house through Chase Buchanan. We moved in a month ago and I was extremely happy with the service that Leah in the Letting team provided me she always returned my calls and went through the whole letting process with me. I ...
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Feb 17, 2021
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Hi Matthew,
Many thanks for your great review for Chase Buchanan and Leah, we are delighted that you found the service so efficient and hope you are enjoying your new home.
Kind regards,
Chase Buchanan ...
Dec 15,2020
Dec 15,2020
0
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Leah was helpful and responsive and appears to have found us a great tenant.
Despite the limitations of lockdown the whole process was quickly and efficiently managed in a timely manner....
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Jan 05, 2021
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Hi Sarah, thank you for taking the time to leave us a 5 star review! We are glad to hear that you are happy with Leah's service and found the experience quick and timely in the given circumstances. If you require any further assistance please do not hesitate to get in touch! Chase Buchanan. ... ...
Nov 30,2020
Nov 30,2020
0
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We work with Chase Buchanan to rent our property. They were very fast and caring about our needs and situation. They manage to rent our apartment within a week. We are very satisfied with their services....
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Dec 01, 2020
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Hi Elena, thank you for taking the time to leave us a 5 star review! We are glad to hear that you are satisfied with the service of our lettings team as we know just how important it is to understand our Landlords needs. If you require any further assistance please do not hesitate to get in touch! Chase Buchanan. ...
Nov 25,2020
Nov 25,2020
0
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Great overall experience with CB Isleworth. Leah was efficient, prompt, professional and worked hard to help us find exactly what we were looking for. Thank you. Linda and Martin...
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Nov 30, 2020
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Hi Linda and Martin, many thanks for taking the time to leave a review. Its fantastic to hear that you have had a great experience with us and have found Leah's service so efficient and professional. Should you need any further assistance in future please do not hesitate to get in touch! Best wishes, Chase Buchanan. ...
Nov 20,2020
Nov 20,2020
0
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Great agency with amazing staff. Leah was a star, very professional and took care of everything quickly. I am extremely happy with the service!...
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Nov 30, 2020
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Hi Joana, thank you for taking the time to leave a 5 star review. Its great to hear that you are happy with our service and Leah's professionalism. Should you need any further assistance in future please do not hesitate to get in touch! Best wishes, Chase Buchanan. ...
Oct 06,2020
Oct 06,2020
0
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Amy, Ricky and the team at Chase were professional and helpful at a particularly stressful time, mid-pandemic. Their communication throughout the selling process was spot-on and I would recommend them to others....
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Oct 28, 2020
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Hi Martine, Thank you very much for your 5 star review and kind words for Amy, Ricky and the team at Chase Buchanan. We are are really pleased that you found the process so helpful and we really appreciate your recommendation. Kind regards, Chase Buchanan. ...
Oct 02,2020
Oct 02,2020
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I would recommend this agency to anyone. They are looking after client and help them when they need it. I’m quiet happy with them....
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Oct 28, 2020
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Hi Alexandru, thank you for your 5 star review! We are glad to hear that you are pleased with our service and really appreciate your recommendation. Should you need any further assistance please do not hesitate to get in touch! Kind regards, Chase Buchanan. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:42 AM 30/08/2016 by Fiona Oakley
Awards won by Chase Buchanan
Regional Awards won by Chase Buchanan
Individual Branch Awards
Twickenham, TW1
Best Estate Agent in Twickenham Teddington, TW11
Richmond, TW9
Twickenham, TW1
Isleworth, TW7
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2023
Best Letting Agent in Isleworth
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2023
Best Estate Agent in Isleworth
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2023
Best Estate Agent in TW7
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2023
Best Letting Agent in TW7
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2022
Best Estate Agent in TW7
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2022
Best Letting Agent in Isleworth
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2022
Best Estate Agent in Isleworth
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2021
Best Estate Agent in Isleworth
-
2021
Best Letting Agent in Isleworth
-
2021
Best Estate Agent in TW7
-
2021
Best Letting Agent in TW7
-
2022
Best Letting Agent in TW7
