Chase Buchanan
4.8/5, 879 reviews
95% recommended
96% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham ... show more Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth.


Why Chace Buchanan estate agents?
Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.


Why move to Richmond borough in London ?

Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.

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2024 allAgents People Awards


Latest Reviews

 View all Reviews 879
27th Mar 2024
reviewed by 'John'
“I was well looked after by Chase Buchanan's Danny Hicks and Daniel Johns. They sold my property and were also ......”
15th Feb 2024
reviewed by 'Gela'
“An outstanding service in a very challenging sales from Morgan Senior. A genuine kind hearted, knowledgeable and professional person. Thank ......”
9th Feb 2024
reviewed by 'Maya'
“Great job done by Lorenc ! He was extremely helpful and supportive finding my lovely home . Strongly recommended agent !Thank you ......”
28th Jan 2024
reviewed by 'Tony'
“We received a personal and proactive service from Chase Buchanan. With their insight and expertise they were able to organise ......”
19th Jan 2024
reviewed by 'Simon Neale'
“Amazing service from Daniel Johns who sold us a flat and between exchange and completion they also rented the flat ......”
19th Dec 2023
reviewed by 'Mel Shantonas'
“Karen, Adele, Lucy and the team nursed the deal, for our family home of 50 years, to its satisfactory conclusion in ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £42,000 £20,800,000
Lettings 95% 94% £750 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 6 365 24 176 4 108 7 16 6
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties to Rent   28
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Chase Buchanan Branches (view all 8)
Hampton Hill, TW12
Isleworth, TW7
Residential Concierge, TW12
Richmond, TW9
St Margarets, TW1
Teddington, TW11
Twickenham Lettings, TW1
Twickenham Sales, TW1

“Everyone at Chase Buchanon have been so profe......”

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Sep 24,2021
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Catherine
By: 'Harriet'
Sep 24,2021
1 people found
this helpful
Everyone at Chase Buchanon have been so professional, friendly and helpful. They talked me through every step of selling my flat and we’re always at the end of the phone if I had any questions. They were very efficient and I cannot recommend them ...
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By: Chase Buchanan
Sep 27, 2021
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Dear Harriet, Many thanks for your review, we are pleased that you were impressed with the service received and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Nick, Myles and Catherine did a great job in ......”

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Sep 24,2021
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Catherine
By: 'Ed Griffiths'
Sep 24,2021
1 people found
this helpful
Nick, Myles and Catherine did a great job in getting the property sold with a very quick turnaround. Highly recommend the whole team....
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By: Chase Buchanan
Sep 27, 2021
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Dear Ed, Thank you very much for your 5 star review, we are delighted that you were impressed with the service and really appreciate your comments. Kind regards, Chase Buchanan ...

“Good experience in general, but Amy Guyett wa......”

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Sep 20,2021
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Amy
By: 'Alessia'
Sep 20,2021
0 people found
this helpful
Good experience in general, but Amy Guyett was AMAZING. Her communication skills are excellent and I think this is a fundamental aspect in this kind of situation. We give 5 stars mainly for her professionalism, knowledge and empathy. Thank you, Alessia & Rodrigo...
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By: Chase Buchanan
Sep 23, 2021
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Thank you Alessia and Rodrigo for your 5 star review, it's great to hear that you had an excellent experience with Amy in particular. Kind Regards, Chase Buchanan. ...

“Lovely team to deal with - enthusiastic, help......”

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Sep 19,2021
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Catherine
By: 'Gordon Rankin'
Sep 19,2021
1 people found
this helpful
Lovely team to deal with - enthusiastic, helpful and professional. They managed to sell our house in 2 days, and even offered to help us find a rental....
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By: Chase Buchanan
Sep 21, 2021
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Thank you Gordon, We really appreciate your comments and we are delighted to hear that you found the team so helpful and professional. Warm regards, Chase Buchanan ...

“Amy Guyett at the Isleworth office...”

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Sep 17,2021
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Amy
By: 'Tim and Amanda Holt'
Sep 17,2021
0 people found
this helpful
Amy Guyett at the Isleworth office was our sales Negotiator and we would like to express our thanks for her dedication, hard work and commitment. She was unfailingly cheerful and optimistic during some difficult times and setbacks and the eventual sale of our house was ...
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By: Chase Buchanan
Sep 23, 2021
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Many thanks Tim and Amanda for your 5 star review and recommendation. We are glad to hear that you have had such a great experience with Amy as your negotiator and the rest of the Isleworth team. Kind Regards, Chase Buchanan. ...

“Extremely satisfied...”

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Aug 10,2021
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Danny
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Daniel
By: 'Dolores'
Aug 10,2021
0 people found
this helpful
Both Danny and Dan were extremely helpful during all the buying process. Always available for calls, answering my emails in no time and helping with all requests and updates I needed from the sellers. The buying process itself is very stressful so dealing with them ...
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By: Chase Buchanan
Sep 21, 2021
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Thank you Dolores, We really appreciate your comments and are delighted that you found both Danny and Dan so helpful. Warm regards, Chase Buchanan ...

“Had a really positive experience with Chase B......”

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Jul 29,2021
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Leah
By: 'Kamini'
Jul 29,2021
0 people found
this helpful
Had a really positive experience with Chase Buchanan, Isleworth. Leah helped us find a rental property very quickly that met our needs whilst we are getting our house renovated. She was extremely efficient, responded to emails really quickly and went to view the property for ...
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By: Chase Buchanan
Aug 09, 2021
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Many thanks Kamini for your 5 star review and recommendation. It is great to hear that you have had a positive experience with Chase Buchanan and Leah in particular. Kind Regards, Chase Buchanan. ...

“Excellent service all round. Good advice on g......”

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Jul 27,2021
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By: 'Isleworth Landlord'
Jul 27,2021
0 people found
this helpful
Excellent service all round. Good advice on getting the property ready, good advice on letting value, excellent advertising, good and frequent updates after prospective tenant viewings. Only one week gap between outgoing and incoming tenants....
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By: Chase Buchanan
Jul 28, 2021
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Many thanks for your 5 star review! We are glad to hear that you have received good advice from the lettings team along with excellent advertising and updates. Kind Regards, Chase Buchanan ...

“Thank you...”

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Jul 27,2021
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Myles
By: 'Leanne'
Jul 27,2021
0 people found
this helpful
A big thank you to Myles and his great team who have just sold my mum's retirement flat. A great achievement in these Covid times when many potential buyers were shielding. A very efficient and professional service. Thanks...
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By: Chase Buchanan
Jul 27, 2021
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Dear Leanne, Thank you very much for your lovely comments about Myles, we are delighted that you found him so efficient and professional and really appreciate your review. Kind regards, Chase Buchanan ...

“I dealt with Daniel Johns in the sale of a pr......”

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Jul 20,2021
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Daniel
By: 'Pamela'
Jul 20,2021
0 people found
this helpful
I dealt with Daniel Johns in the sale of a property. He was amazing! He couldn't have been more helpful, attentive and proactive. He was so on the ball! Very impressive! If you want to sell your property, then Dan's your man! Thank you Daniel ...
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By: Chase Buchanan
Jul 27, 2021
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Dear Pamela, Thank you very much for your lovely comments about Daniel. We are delighted that you found him so impressive and really appreciate your 5* review. Kind regards, Chase Buchanan ...

“Sale of Mother's Property...”

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Jul 20,2021
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Kris
By: 'Ian'
Jul 20,2021
0 people found
this helpful
From valuation to sale we had excellent service and assistance. The property was vacant so the agents took care of all viewings for us. They advised us well during the entire process they were efficient in a very difficult period given the Covid-19 pandemic....
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By: Chase Buchanan
Jul 23, 2021
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Hi Ian, Thank you very much for the 5 star review. We are glad to hear that you have had an excellent service especially throughout such a difficult time. Kind regards, Chase Buchanan ...

“Daniel was great throughout the process and h......”

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Jul 19,2021
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Daniel
By: 'Rich'
Jul 19,2021
0 people found
this helpful
Daniel was great throughout the process and helped us secure our dream home. When issues came up he helpes us resolve them - brilliant service...
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By: Chase Buchanan
Jul 27, 2021
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Dear Rich, Many thanks for your 5* review for Daniel, we are delighted that he helped you find your dream home and you were so impressed with his service. Best wishes, Chase Buchanan ...

“We bought our new house through Chase Buchana......”

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Jul 05,2021
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Naj
By: 'Ben and Sarah'
Jul 05,2021
0 people found
this helpful
We bought our new house through Chase Buchanan with Naj Fox as our estate agent. Naj was extremely helpful, organised, friendly and generous with her time. Naj was supportive and proactive throughout our rollercoaster buying and selling process! We cannot thank her enough!...
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By: Michael Peacock
Jul 29, 2021
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Dear Ben and Sarah, Thank you so much for your kind feedback regarding your selling and buying experience with Chase Buchanan, in particular Naj. We wish you all the best in your new home! Kind regards, Michael Peacock Sales Director ...

“Chase Buchanan is the best agent we had dealt......”

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Jul 01,2021
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Chris
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Ricky Bajwa
By: 'Valentina'
Jul 01,2021
0 people found
this helpful
Chase Buchanan is the best agent we had dealt with so far when it comes to finding the perfect home. They were with us from start to finish following through with calls and updates to ensure we had everything we need and were up to ...
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By: Chase Buchanan
Jul 02, 2021
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Hi Valentina, Thank you very much for the 5 star review and your kind words. It's great to hear that you found us the best agent you have dealt with in your search for a new home and that you have had such a great experience. Enjoy your new home! Kind regards, Chase Buchanan ...

“Efficient and proactive on the sale of our pr......”

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Jun 28,2021
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Danny
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Daniel
By: 'Eliza'
Jun 28,2021
0 people found
this helpful
Efficient and proactive on the sale of our property! Thank you Danny Hicks & Daniel Johns for your help. Especially during the challenging stamp duty holiday period!...
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By: Chase Buchanan
Jul 02, 2021
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Dear Eliza, Many thanks for your 5 star review for Danny & Daniel, we are very pleased to hear that you found the service for efficient. Best wishes, Chase Buchanan ...

“The whole team at Chase Buchanan were very pr......”

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Jun 25,2021
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Amy
By: 'Sue Sands'
Jun 25,2021
0 people found
this helpful
The whole team at Chase Buchanan were very professional and helpful. I was kept fully informed at all times of who was viewing my property and what was happening. Amy was excellent throughout the sales process and kept everything on track. I would highly recommend ...
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By: Chase Buchanan
Jul 02, 2021
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Hi Sue, Thank you very much for the 5 star review and recommendation. It's great to hear that you have had a pleasant experience with the whole team at Chase Buchanan and Amy in particular. Kind regards, Chase Buchanan ...

“Apartment purchase...”

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Jun 24,2021
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Kris
By: 'Michael Healy'
Jun 24,2021
1 people found
this helpful
We viewed numerous apartments with Kris Elgar (10+) and each time he was highly accommodating, we finally found the one we wanted thanks to him. From the very start to the final day he was available at any time and extremely helpful throughout. I would highly ...
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By: Chase Buchanan
Jun 25, 2021
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Hi Michael, Thank you very much for the 5 star review. We are glad you have found the right home for you and have had a great service along the way, especially with Kris. We are more than happy to assist you in the future. Enjoy your new home! Kind regards, Chase Buchanan ...

“This is the third time I have used Chase Buch......”

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Jun 24,2021
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Chris
By: 'Keith Ingram'
Jun 24,2021
1 people found
this helpful
This is the third time I have used Chase Buchanan in Isleworth and they just keep on getting better! All of their staff are well trained and the customer service is first class. I could not have asked for more from Chris Brookshaw - he ...
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By: Chase Buchanan
Jun 25, 2021
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Hi Keith, Thank you very much for the 5 star review. It's great to hear that you have found our service first class as well as the lovely comments about Chris Brookshaw and Kris Elgar. We are more than happy to assist you when you return to us again! Kind regards, Chase Buchanan ...

“A great team who delivers outstanding results......”

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Jun 14,2021
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Daniel
By: 'Anne H'
Jun 14,2021
0 people found
this helpful
A great team who delivers outstanding results After we had an appallingly bad experience last year with another - supposedly market leading - agency, we decided to put our house back on the market with Danny and Daniel, and couldn't have asked for a better ...
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By: Chase Buchanan
Jul 02, 2021
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Dear Anne, Thank you very much for your great review for Danny & Daniel, we are delighted to hear that you found the service so professional and helpful. We really appreciate your comments and recommendation. Best wishes, Chase Buchanan ...

“Thankfully not like a typical estate agent ;)...”

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Jun 01,2021
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Naj
By: 'Jo'
Jun 01,2021
0 people found
this helpful
Naj and the team at milestone Teddington where a dream to deal with. Thankfully not like a typical estate agent ;) They sold our property quickly when other agents in Teddington had failed in the past. They made the whole process stress free and I only ...
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“Good, professional and dedicated service by p......”

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May 26,2021
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Naj
By: 'Elizabeth'
May 26,2021
0 people found
this helpful
Good, professional and dedicated service by people who know the area in detail and understood our requirements. Naj went the extra mile for us....
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“Excellent Agent Highly Recommend Daniel Joh......”

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May 25,2021
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Danny
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Daniel
By: 'Rouben'
May 25,2021
0 people found
this helpful
Excellent Agent Highly Recommend Daniel John’s worked very hard and is excellent Danny Hicks filled in at times also worked hard and is excellent These two men are invaluable and without them I would not of achieved buying a new house and selling my ...
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By: Chase Buchanan
May 26, 2021
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Dear Rouben, Many thanks for your 5* stars and kind words for Daniel & Danny, we really appreciate your recommendation. Best wishes, Chase Buchanan ...

“Service....”

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May 25,2021
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Receptionist
By: 'Janice Blencowe'
May 25,2021
0 people found
this helpful
The receptionist and Naj we're always prompt to respond to our queries. They were both very friendly and efficient. The property was realistically valued and there was no hidden agendas...
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“Quick and easy process for students...”

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May 11,2021
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By: 'Students'
May 11,2021
2 people found
this helpful
Being students and trying to find a place to rent for our accommodation for the next two years of our degree was proving difficult. When we got in touch with Chase Buchanan it was a simple process and very easy. The estate agent who helped ...
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By: Chase Buchanan
May 26, 2021
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Many thanks for your kind words and 5 star review, we really appreciate your comments. Best wishes, Chase Buchanan ...

“Very happy with the service I received from a......”

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May 05,2021
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By: 'drew'
May 05,2021
0 people found
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Very happy with the service I received from all of the team. Always very helpful and happy to assist with any questions or queries....
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By: Chase Buchanan
May 26, 2021
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Dear Drew, Thank you for your kind words and five stars, we are very pleased that you found the service so helpful and appreciate your review. Best wishes, Chase Buchanan ...

“We have dealt with Daniel several times and h......”

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May 02,2021
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Daniel
By: 'Kew Medical Practice'
May 02,2021
0 people found
this helpful
We have dealt with Daniel several times and he has always been honest, extremely helpful and goes further than most to get things sorted quickly and efficiently....
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By: Chase Buchanan
May 26, 2021
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Many thanks for your kind words and five stars,, we are delighted to hear that you found Daniel so helpful and efficient. Best wishes, Chase Buchanan ...

“If all agents were like this it would make the whole process less daunting....”

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Apr 30,2021
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Chris
By: 'Radha'
Apr 30,2021
1 people found
this helpful
I have been looking for a property for a while now and have dealt with Chris Brookshaw the whole time. He has been so patient and offered great advice throughout. Being a first time buyer I was clueless about the process but he always checked ...
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By: Chase Buchanan
May 04, 2021
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Hi Radha, Thank you very much for the 5 star review. We are glad to hear that you are happy with Chris Brookshaw's service and you felt at ease throughout the whole process. We would be more than happy to assist you when you are looking to sell. Enjoy your new home! Kind regards, Chase Buchanan ...

“Slick, efficient, straight-forward and always professional....”

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Apr 26,2021
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Danny
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Daniel
By: 'Kevin'
Apr 26,2021
0 people found
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Thank-you very much for your firm's highly efficient handling of the sale of our apartment. Danny Hicks led the team and from a prompt valuation and taking of instructions he and Fiona Oakley quickly produced and made live the sales particulars and proactively encouraged and ...
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By: Chase Buchanan
Apr 28, 2021
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Dear Kevin, Thank you very much for your lovely comments for the Richmond team. We are delighted to hear that you were impressed with the service and really appreciate your review. Kind regards, Chase Buchanan ...

“I recently purchased an apartment through Dan......”

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Apr 23,2021
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Daniel
By: 'Julie'
Apr 23,2021
0 people found
this helpful
I recently purchased an apartment through Daniel Johns, I was actually in a bio secure bubble at the time and could not physically see the property at the time. Daniel was so helpful and guided me to the right property purchase. I thank him for ...
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By: Chase Buchanan
Apr 28, 2021
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Hi Julie, Many thanks for your great review for Daniel, we are delighted that he found you a new home and really appreciate your comments. Kind regards, Chase Buchanan ...

“I recently purchased a flat through Mr. Dani......”

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Apr 16,2021
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Daniel
By: 'Luna'
Apr 16,2021
0 people found
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I recently purchased a flat through Mr. Daniel Johns . He is very kind, professional and helpful! It's a great pleasure working with him !...
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Apr 28, 2021
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Hi Luna, Thanks for your kind words for Daniel, we are very pleased that you found his service so helpful and professional. Best wishes, Chase Buchanan ...
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