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Nov 06,2017
Minithumbup
By: 'Matt UTB'
Nov 06,2017
1 people found
this helpful
Chris from Chase Holmes Lettings has a very busy job but he was always there to take my call. Not always good news but Chris and the rental team were extremely professional and on the ball throughout. I had experience renting my properties out and having them managed with 2 other agents in South Shields. They were no way near as on the ball as Chase Holmes. They have kept me up to date and in the loop even when times got tough and I couldn't get in touch with tenants. I would highly re...
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Comment on agent fees
Good, fair and reasonable.
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Sep 05,2017
Minithumbdown
chris
Lisa
By: 'Phil Howes'
Sep 05,2017
1 people found
this helpful
"I, as a landlord and after 8 years of mismanagement by this company, have moved to another agent. The list of unprofessional and financially impacting instances regarding my property is something to behold. This company employs 'managers' that appease tenants and ignore the landlord, generally hiding behind email and phone conversations, that is, if you are communicated to at all. The 'managers' pretend to be mediators however you know (in every instance) that they are only working for the...
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Jun 22,2017
Minithumbdown
chris
By: 'anth cain'
Jun 22,2017
0 people found
this helpful
All I will say is if you renting off these they will try to get as much money as they can from you while you with them. If you a landlord they seem to be all for them not there tenants. All I will say is Chris from sales don't believe a word that man says as he will pretend he there to help you while on phone but yet does the complete opposite when you finish the phone call. Staff in office is also a joke not 1 of them know what they talking about and if you change anything in your agreement i...
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Comment on agent fees
They keep putting fees on and not one of them can explain what they for but yet want me to pay
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Dec 23,2013
Minithumbdown
By: 'very very disappointed'
Dec 23,2013
4 people found
this helpful
Poor consistency in statementing, numerous missing. Accounts dept errors produced long-term (6months) misposting of rents back to tenant. Letters ignored by CEO. Never received any written reply from Head office at any time. Invoices for work done & charged not produced. Failure to oversee cleaning at end of tenancy. Completely inadequate inspection. Expensive commission. 6 months failure to find new tenant. I came to this company from a local incompetent and untrustworthy agent and am ver...
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73 Station Rd,, Hebburn NE31 1LA
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