Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market.
Chase Evans

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Properties for Sale
Properties to Rent

“Terrible, terrible firm...”

Oct 09,2018
Minithumbdown
By: 'PanPen2017'
Oct 09,2018
0 people found
this helpful
I rented from Pan Peninsula in 2017 through Chase Evans. They are by far the worst firm I have ever dealt with. In every aspect their service was unprofessional, rude and simply dishonest. I would strongly urge people to use another firm...
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“TOTAL SCAMMERS...”

Sep 20,2018
Minithumbdown
By: 'Tenant'
Sep 20,2018
1 people found
this helpful
The WORST agency / company I've ever dealt with in my life. We are proceeding with legal action. They lie and point blank mislead customers. Do not resolve issues, pass the book. NO customer service. Honestly, I would avoid to save yourself money, time and ...
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Comment on agent fees
BAD
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“Bad customer service, no communications, hidden fees, misrepresentation. Lack of competency....”

Sep 15,2018
Minithumbdown
By: 'Eva'
Sep 15,2018
0 people found
this helpful
Hidden fees, misrepresentations, lack of communication & competency, bad office politics are only some of the issues we encountered with Chase Evans. Their agents are helpful only until you sign the contract. After that, there's barely any communication and assistance. On top of that ...
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Comment on agent fees
A lot of agent fees, hidden fees and costs. Definitely not recommended.
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Sep 10,2018
Minithumbdown
By: 'André'
Sep 10,2018
3 people found
this helpful
Context: - I rented one of their apartments for 1.5 years Problems: - 2 months with broken drier (multiple contacts) - No heating for 4 months during Winter (multiple contacts) - Broken furniture that was never repaired (multiple contacts) - Unfair contract terms: -- non-limited/indexed costs for ...
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“Do not rent with Chase Evans...”

Aug 10,2018
Minithumbdown
By: 'Qwerty'
Aug 10,2018
3 people found
this helpful
The agents of Case Evans are helpful until the point where you sign the contract. After that, you are left on your own for the repairs. I am paying over £500 a week (2 beds, 2 baths), but fridge + freezer are broken, as well as the microwave. All ...
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“Totally Scam; watch out!!!...”

Aug 08,2018
Minithumbdown
By: 'Landlord MsL'
Aug 08,2018
3 people found
this helpful
This agent, especially Adam James, signed legal documents without your acknowledgement. Be aware ,all landlords/tenants!! Who would imagine they sign document on your behalf without telling you. You have to be very very careful when dealing with this agent. They are not only rude ...
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“Nice to find something, hell to leave your place...”

Aug 07,2018
Minithumbdown
By: 'Sébastien'
Aug 07,2018
2 people found
this helpful
We were tenants for 3 years in a propriety managed by Chase Evans. They were doing the job when it was about finding a apartment. But when we left, after 3 years of taking care of the apartment as if it was our own, they really tried ...
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Comment on agent fees
Bad
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“Complete let down despite the high fees...”

Aug 06,2018
Minithumbdown
By: 'K'
Aug 06,2018
0 people found
this helpful
I paid 8 months advance rent !!do I really need to say more ? Supposedly this was in order to protect the landlord ! And who is going to protect me then ?...
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“Abysmal Service...”

Jul 19,2018
Minithumbdown
By: 'Phil W'
Jul 19,2018
2 people found
this helpful
Initial experience excellent, Ian Bates provided excellent service when i was searching for a property and provided assistance with issues throughout the tenancy. End of tenancy experience the worst i have ever experienced. Shikane was managing my end of tenancy and really is the most ...
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Comment on agent fees
OK
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“Immortal Agency People...”

Jul 18,2018
Minithumbdown
By: 'john'
Jul 18,2018
2 people found
this helpful
This Agency people are very rude and immortal, they will put so many charges on your head, simply they are robbing innocent people for unnecessary things, their inventory check company ATTIC(atticinventory.co.uk) is waste company, before moving into the flat they will not ...
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Comment on agent fees
worst
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“Do not use this letting agent...”

May 02,2018
Minithumbdown
By: 'Ali Prejean'
May 02,2018
5 people found
this helpful
After dealing with ridiculous fees, horrendous response times (months) and rude individuals - we decided to move from our flat simply due to Chase Evans being the letting agents. Now we are attempting to get our deposit back and are once again met with ridiculous ...
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Comment on agent fees
Frequent and unnecessarily high.
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“Baaaad service...”

Apr 22,2018
Minithumbdown
By: 'Jp'
Apr 22,2018
2 people found
this helpful
Lied how much it would coast us to live there. We complained that there is no heating ( 100 emails and calls) no one fixed the issue and we got super sick sonwe fixed it ourselves Kept the deposit for nooooo reason!!!!!!...
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Comment on agent fees
Baaaaaaaad
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“Service By Chaes Evan...”

Apr 20,2018
Minithumbup
By: 'Bilal Khattak'
Apr 20,2018
0 people found
this helpful
I found Shahid Miah and Lisa Tang very helpful, Sort out my issues and concerns asap. I am extremely happy with the services provided by both of them. I have no isseus at all with them....
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Comment on agent fees
Very good and acceptable deal was offered to me , so i will say GOOD.
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By: Frastrated Tenent
Jul 25, 2018
View all comments (3)
Please dont recommend this kind of agency, this ageny/agents are worst, they cheated me twice and i lost so much money,peace and last but not least quality of my life, this agency property services(platinum property care, barbican property services) are their dolls,and attic inventory will do all fraud inventory checks, Avoid Avoid this agency ...

“1 star is really big for this agency...”

Apr 10,2018
Minithumbdown
By: 'steve'
Apr 10,2018
2 people found
this helpful
very greedy agency, they dont provide any help to tenants, bad reports bad checks, instead of letting house through this agency we can buy a flat for sure...
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Comment on agent fees
its not bad actually its very very very worst
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“crooks!!!!!...”

Apr 02,2018
Minithumbdown
By: 'Laura'
Apr 02,2018
6 people found
this helpful
PLEASE PLEASE PLEASE do not use this estate agent. They are disgusting immoral people and in a word, crooks. They treat tenants like dirt and then try to rip you off when you move out. I have had to take my case to the DPS ...
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By: FRUSTRATED TENENT
Jul 25, 2018
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this ageny/agents are worst, lost so much money,peace and quality of my life, this agency property services(platinum property care, barbican property services) are their dolls,and attic inventory fraud inventory checks, Avoid this agency ...

“helpful...”

Mar 27,2018
Minithumbup
By: 'Eloise'
Mar 27,2018
1 people found
this helpful
No problems at all, Camila was very helpful for the check in and the small works needed in the house....
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Comment on agent fees
good
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By: FRUSTRATED TENENT
Jul 25, 2018
View all comments (2)
Please dont recommend this kind of agency, this ageny/agents are worst, they cheated me twice and i lost so much money,peace and last but not least quality of my life, this agency property services(platinum property care, barbican property services) are their dolls,and attic inventory will do all fraud inventory checks, Avoid this agency ...

“happy tenant...”

Mar 27,2018
Minithumbup
By: 'Lucas Doyle'
Mar 27,2018
0 people found
this helpful
Amazing Customer Service and ensured our new home met all our requirements. Great help from our coordinator and lettings team...
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Comment on agent fees
good
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“Worst Agency...”

Mar 23,2018
Minithumbdown
By: 'frustrated tenent'
Mar 23,2018
4 people found
this helpful
it deserves negative atleast 0 rating, worst agency worst staff ever,please dont go through this agency they will charge so much money they dont respond properly whenever we needed them...
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Comment on agent fees
bad is very less it's actually worst
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“Very Satisfied...”

Mar 20,2018
Minithumbup
By: 'Boyd H'
Mar 20,2018
1 people found
this helpful
Thank you Nikki for keeping us in the loop' at all times and for your cheerful demeanour throughout! Would recommend Chase Evans to anyone looking to rent...
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Mar 08,2018
Minithumbdown
By: 'Jack101Chase.Sux'
Mar 08,2018
1 people found
this helpful
Got Completely Mis-sold a property from Shahid. After paying Chase Evans over 5K, doing signing agreements, references etc, they have turned around and said that the works on the property has not been finished .. ONE DAY BEFORE WE MOVE IN! The complete ineptitude of Chase ...
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Comment on agent fees
Agent Fees: Well i would be happy to pay 300 quid if the service was good but, Chase Evans, you are hopeless.
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By: Ahmed
Apr 12, 2018
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As a guarantor I had to provide More then tenant paperwork & didn't give properly coz they got the holding deposit Everyone they are thieves ...
Mar 01,2018
Minithumbdown
By: 'UCEC'
Mar 01,2018
2 people found
this helpful
Avoid at all costs. Informed about change in check out time 40 minutes before scheduled time (after calling to check it was still happening). What else? Very slow at repairs and often no responses to emails....
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Comment on agent fees
Excessive.
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Feb 28,2018
Minithumbdown
By: 'Potential buyer'
Feb 28,2018
0 people found
this helpful
Never got back to me. Contacted her about a property to view, after I said I prefer to talk face to face through viewing rather than having phone conversation. She never got back to me. Don't understand why agents don't get it's ...
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Feb 25,2018
Minithumbdown
By: 'J.G.'
Feb 25,2018
2 people found
this helpful
AVOID AT ALL COSTS! I will try to share the details of how terrible this joke of a real estate agent is. Everything is great until they get the initial payment. Afterwards, you will be lucky if you can reach someone on the phone on ...
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Comment on agent fees
High fees which translate into high rent.
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Feb 07,2018
Minithumbdown
By: 'Disappointed'
Feb 07,2018
2 people found
this helpful
Unreliable, Unproffesional, Unethical. 1. They received a 6 month rent in advance as agreed and after confirmation for the second half year of our annual contract and 10 days later we received a 2 month notice to leave the premises making use of the break clause! Never mentioned there ...
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Jan 08,2018
Minithumbdown
By: 'M'
Jan 08,2018
4 people found
this helpful
One star is too many stars!! They tried to rinse every penny they could out of me! They stated i should have used the cleaning company they recommend as I would not have been charged any more money! I had a professional cleaning company in ...
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Comment on agent fees
Extortionate
Was this helpful? Yes
Nov 10,2017
Minithumbdown
By: 'Nn'
Nov 10,2017
2 people found
this helpful
This agency is the worst! I would love to put 0 stars but I can't. They gave my deposit back after 3 month and I have the worst experience with them. I didn't have any contact with the landlord and if you need something they ...
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By: Wing
Jan 14, 2018
View all comments (1)
I feel. I am not so much worse with Chase Evans, we just had 8 weeks without a proper window blind despite the fact that we asked for them to be fixed prior to us moving in. Property agent is always our of office and their OOO message says they will not acknowledge or read my email while they are away (but they will archive my email for record purpose, hurray!). 4 weeks not of the property now and no single sign of deposit or discussions related to that. Good luck with your deposit when you ...
Sep 28,2017
Minithumbup
By: 'Ali'
Sep 28,2017
3 people found
this helpful
Chaseevans probably the worst estate agency in London!! Firstly i was renting a flat for one year and they were always reminding me to pay the rent on time however when it came to the deposit refund i had to wait for it for 2 months ...
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Sep 25,2017
Minithumbdown
By: 'Nad'
Sep 25,2017
2 people found
this helpful
I am disgusted with the way this company operates and surprised they are still in business. I rented from them for a year. * At the end of the tenancy it was a nightmare getting the deposit back with numerous people being assigned as 'property managers'. ...
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Comment on agent fees
extensive fees
Was this helpful? Yes
Sep 20,2017
Minithumbdown
By: 'Steve'
Sep 20,2017
2 people found
this helpful
Please guys avoid this agency!!! its nothing else only just take as much as money as they can... unprofessional service. after one year when we wanted to extend the contract they said everything is fine. we can extend and they still put back the property ...
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Sep 09,2017
Minithumbdown
By: 'Rosie'
Sep 09,2017
8 people found
this helpful
We have had such disgraceful service from Chase Evans, regarding the return of our deposit. We kept chasing our check out report which took over 7 weeks. When we eventually received it the report it was full of mistakes as the third party company didn't know ...
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Comment on agent fees
Bad
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By: Dave
May 08, 2018
View all comments (2)
It seems there is many of us. I have experienced all the same problems you both have received. I also paid for the property to be immaculately cleaned before departing the property. Only to be told that they wanted £300 in deductions for the property being left in an "unclean condition" Like you said its DAYLIGHT ROBBERY. We went 7 weeks in the winter without Hot water.. Being forced to shower at friends and at the gym everyday. Can you imagine the stress.. Everyday we tried to c ...

UKALA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 5 63 90 4 0 9 1 1 15

Agent Fees

All fee's can be acquired via our website.
Last updated at 10:04 AM 28/04/2017 by Ian Bates

Complaints Procedure

No procedure set.
Last updated at 10:04 AM 28/04/2017 by Ian Bates

Awards won by Chase Evans

Individual Branch Awards


Canary Wharf
Horizon Building,15 Hertsmere Road, London E14 4AW
(31)
City & Aldgate
122 Whitechapel High Street, London E1 7PT
(4)
City of London
45 Aldgate High Street, London EC3N 1AL
(5)
show all branches (8)
Docklands
St. Davids Square, 320 Westferry Road, London E14 3QL
(85)
Elephant & Castle
One The Elephant, 5 St. Gabriel Walk, London SE1 6FS
(4)
Greenwich
1 Crescent Arcade, 279 Creek Road, London SE10 9EJ
(3)
Head Office
Strata Tower, 10 and 12 Walworth Road, London SE1 6EE
(7)
Pan Peninsula
Pan Peninsula, 1 Millharbour, London E14 9XP
(26)


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