Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market.
Chase Evans

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Properties for Sale
Properties to Rent

“ Do not use this letting agent... ”

May 02,2018
Minithumbdown
By: 'Ali Prejean'
May 02,2018
4 people found
this helpful
After dealing with ridiculous fees, horrendous response times (months) and rude individuals - we decided to move from our flat simply due to Chase Evans being the letting agents. Now we are attempting to get our deposit back and are once again met with ridiculous ...
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Comment on agent fees
Frequent and unnecessarily high.
Was this helpful? Yes

“ Baaaad service... ”

Apr 22,2018
Minithumbdown
By: 'Jp'
Apr 22,2018
2 people found
this helpful
Lied how much it would coast us to live there. We complained that there is no heating ( 100 emails and calls) no one fixed the issue and we got super sick sonwe fixed it ourselves Kept the deposit for nooooo reason!!!!!!...
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Comment on agent fees
Baaaaaaaad
Was this helpful? Yes

“ Service By Chaes Evan... ”

Apr 20,2018
Minithumbup
By: 'Bilal Khattak'
Apr 20,2018
0 people found
this helpful
I found Shahid Miah and Lisa Tang very helpful, Sort out my issues and concerns asap. I am extremely happy with the services provided by both of them. I have no isseus at all with them....
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Comment on agent fees
Very good and acceptable deal was offered to me , so i will say GOOD.
Was this helpful? Yes

“ 1 star is really big for this agency... ”

Apr 10,2018
Minithumbdown
By: 'steve'
Apr 10,2018
0 people found
this helpful
very greedy agency, they dont provide any help to tenants, bad reports bad checks, instead of letting house through this agency we can buy a flat for sure...
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Comment on agent fees
its not bad actually its very very very worst
Was this helpful? Yes

“ crooks!!!!!... ”

Apr 02,2018
Minithumbdown
By: 'Laura'
Apr 02,2018
3 people found
this helpful
PLEASE PLEASE PLEASE do not use this estate agent. They are disgusting immoral people and in a word, crooks. They treat tenants like dirt and then try to rip you off when you move out. I have had to take my case to the DPS ...
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“ helpful... ”

Mar 27,2018
Minithumbup
By: 'Eloise'
Mar 27,2018
1 people found
this helpful
No problems at all, Camila was very helpful for the check in and the small works needed in the house....
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Comment on agent fees
good
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“ happy tenant... ”

Mar 27,2018
Minithumbup
By: 'Lucas Doyle'
Mar 27,2018
0 people found
this helpful
Amazing Customer Service and ensured our new home met all our requirements. Great help from our coordinator and lettings team...
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Comment on agent fees
good
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“ Worst Agency... ”

Mar 23,2018
Minithumbdown
By: 'frustrated tenent'
Mar 23,2018
2 people found
this helpful
it deserves negative atleast 0 rating, worst agency worst staff ever,please dont go through this agency they will charge so much money they dont respond properly whenever we needed them...
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Comment on agent fees
bad is very less it's actually worst
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“ Very Satisfied... ”

Mar 20,2018
Minithumbup
By: 'Boyd H'
Mar 20,2018
1 people found
this helpful
Thank you Nikki for keeping us in the loop' at all times and for your cheerful demeanour throughout! Would recommend Chase Evans to anyone looking to rent...
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Was this helpful? Yes
Mar 08,2018
Minithumbdown
By: 'Jack101Chase.Sux'
Mar 08,2018
0 people found
this helpful
Got Completely Mis-sold a property from Shahid. After paying Chase Evans over 5K, doing signing agreements, references etc, they have turned around and said that the works on the property has not been finished .. ONE DAY BEFORE WE MOVE IN! The complete ineptitude of Chase ...
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Comment on agent fees
Agent Fees: Well i would be happy to pay 300 quid if the service was good but, Chase Evans, you are hopeless.
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By: Ahmed
Apr 12, 2018
View all comments (1)
As a guarantor I had to provide More then tenant paperwork & didn't give properly coz they got the holding deposit Everyone they are thieves ...
Mar 01,2018
Minithumbdown
By: 'UCEC'
Mar 01,2018
2 people found
this helpful
Avoid at all costs. Informed about change in check out time 40 minutes before scheduled time (after calling to check it was still happening). What else? Very slow at repairs and often no responses to emails....
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Comment on agent fees
Excessive.
Was this helpful? Yes
Feb 28,2018
Minithumbdown
By: 'Potential buyer'
Feb 28,2018
0 people found
this helpful
Never got back to me. Contacted her about a property to view, after I said I prefer to talk face to face through viewing rather than having phone conversation. She never got back to me. Don't understand why agents don't get it's ...
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Feb 25,2018
Minithumbdown
By: 'J.G.'
Feb 25,2018
2 people found
this helpful
AVOID AT ALL COSTS! I will try to share the details of how terrible this joke of a real estate agent is. Everything is great until they get the initial payment. Afterwards, you will be lucky if you can reach someone on the phone on ...
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Comment on agent fees
High fees which translate into high rent.
Was this helpful? Yes
Feb 07,2018
Minithumbdown
By: 'Disappointed'
Feb 07,2018
1 people found
this helpful
Unreliable, Unproffesional, Unethical. 1. They received a 6 month rent in advance as agreed and after confirmation for the second half year of our annual contract and 10 days later we received a 2 month notice to leave the premises making use of the break clause! Never mentioned there ...
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Was this helpful? Yes
Jan 08,2018
Minithumbdown
By: 'M'
Jan 08,2018
3 people found
this helpful
One star is too many stars!! They tried to rinse every penny they could out of me! They stated i should have used the cleaning company they recommend as I would not have been charged any more money! I had a professional cleaning company in ...
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Comment on agent fees
Extortionate
Was this helpful? Yes
Nov 10,2017
Minithumbdown
By: 'Nn'
Nov 10,2017
1 people found
this helpful
This agency is the worst! I would love to put 0 stars but I can't. They gave my deposit back after 3 month and I have the worst experience with them. I didn't have any contact with the landlord and if you need something they ...
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By: Wing
Jan 14, 2018
View all comments (1)
I feel. I am not so much worse with Chase Evans, we just had 8 weeks without a proper window blind despite the fact that we asked for them to be fixed prior to us moving in. Property agent is always our of office and their OOO message says they will not acknowledge or read my email while they are away (but they will archive my email for record purpose, hurray!). 4 weeks not of the property now and no single sign of deposit or discussions related to that. Good luck with your deposit when you ...
Sep 28,2017
Minithumbup
By: 'Ali'
Sep 28,2017
1 people found
this helpful
Chaseevans probably the worst estate agency in London!! Firstly i was renting a flat for one year and they were always reminding me to pay the rent on time however when it came to the deposit refund i had to wait for it for 2 months ...
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Was this helpful? Yes
Sep 25,2017
Minithumbdown
By: 'Nad'
Sep 25,2017
2 people found
this helpful
I am disgusted with the way this company operates and surprised they are still in business. I rented from them for a year. * At the end of the tenancy it was a nightmare getting the deposit back with numerous people being assigned as 'property managers'. ...
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Comment on agent fees
extensive fees
Was this helpful? Yes
Sep 20,2017
Minithumbdown
By: 'Steve'
Sep 20,2017
1 people found
this helpful
Please guys avoid this agency!!! its nothing else only just take as much as money as they can... unprofessional service. after one year when we wanted to extend the contract they said everything is fine. we can extend and they still put back the property ...
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Was this helpful? Yes
Sep 09,2017
Minithumbdown
By: 'Rosie'
Sep 09,2017
6 people found
this helpful
We have had such disgraceful service from Chase Evans, regarding the return of our deposit. We kept chasing our check out report which took over 7 weeks. When we eventually received it the report it was full of mistakes as the third party company didn't know ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Dave
May 08, 2018
View all comments (2)
It seems there is many of us. I have experienced all the same problems you both have received. I also paid for the property to be immaculately cleaned before departing the property. Only to be told that they wanted £300 in deductions for the property being left in an "unclean condition" Like you said its DAYLIGHT ROBBERY. We went 7 weeks in the winter without Hot water.. Being forced to shower at friends and at the gym everyday. Can you imagine the stress.. Everyday we tried to c ...
Sep 04,2017
Minithumbdown
By: 'Henley'
Sep 04,2017
2 people found
this helpful
Avoid it at all costs. Such a scam. They are not reputable company. They tried to scam us and rise the price of advertised company. They are ver manipulative and basically want as much money as they can or they just waste your time....
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Comment on agent fees
they want to rip you off
Was this helpful? Yes
Aug 09,2017
Minithumbup
By: 'Chan'
Aug 09,2017
2 people found
this helpful
Ian is very efficient to find a good tenant for my apartment in Bromley-by-Bow. Actually, 3 other agents of Chase Evans have tried to market my property starting from June, but in vain for 6 weeks. Ian managed to sign a tenancy for me within 2 weeks and ...
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Comment on agent fees
Good & reasonable
Was this helpful? Yes
Jul 29,2017
Minithumbdown
By: 'Ellie'
Jul 29,2017
5 people found
this helpful
He was just very rude and it as so unpleasant dealing with him. Don't waste your time with these guys... Most of the properties on their rightmove are fake...
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Was this helpful? Yes
Jul 10,2017
Minithumbdown
By: 'AVOIDCE'
Jul 10,2017
5 people found
this helpful
Hi All, My experience with Chase eavns Checkout was one of the worst events of my all tenancy stay in London. I stayed in a property managed by Chase Evans. The checkin process was good smooth and they took a fee of £270 for agreement ...
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Was this helpful? Yes
Jun 30,2017
Minithumbdown
By: 'Lady.P'
Jun 30,2017
5 people found
this helpful
Been looking at places online and spoke to a guy called Shahid who assured me if I have him £250 up front I am guaranteed a flat when available, now come on who in their right mind would hand over £250 to a complete stranger ...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Ax
Apr 30, 2018
View all comments (1)
This guy is so rude is unreal! He thinks that he's better than anyone in the world! Rude aggressive and horrible person all around! ...
Jun 17,2017
Minithumbup
By: 'Clive'
Jun 17,2017
2 people found
this helpful
Read some bad reviews but our experience is the opposite. Polite professional and efficient reponse from James at Pan Peninsular followed up by a profesional service in terms of reviews of the contracts deposit holding service and draft inventories. Finally a superb response from Holly ...
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Comment on agent fees
Fair
Was this helpful? Yes
May 23,2017
Minithumbdown
By: 'Avoid Chase Evans!'
May 23,2017
6 people found
this helpful
They take a £250 holding deposit without completing an offer in writing, prospect tenants do not have a written confirmation of the monthly rent agreed, of the conditions of the offer etc just a card receipt for £250 that might be for...strawberries or whatever. ...
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Was this helpful? Yes
May 10,2017
Minithumbup
By: 'Mrs LO'
May 10,2017
0 people found
this helpful
Rent our properties in OTE with Ian, always have true and good advice from him. There were almost no void days. He is always looking after our interest. We are happy with his service. Happy to have IAN to rent the properties that we are ...
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Comment on agent fees
good
Was this helpful? Yes
May 10,2017
Minithumbdown
By: 'bhop33'
May 10,2017
6 people found
this helpful
Do not engage this company under any circumstances. They have totally ripped me off with regards to my checkout by deliberately overcharging for cleaning and damage that was done before i even moved into the property. If you want truly dreadful customer service then these ...
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Was this helpful? Yes
May 09,2017
Minithumbup
By: 'Sukru Haskan'
May 09,2017
0 people found
this helpful
Ian Bates has been helping me to rent my property in Hammersmith and he has done a great job! Even though he secured a tenant, he was happy to talk with another agent who found a tenant with a higher monthly rental to split his ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes

UKALA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 4 63 81 4 0 9 1 1 15

Agent Fees

All fee's can be acquired via our website.
Last updated at 10:04 AM 28/04/2017 by Ian Bates

Complaints Procedure

No procedure set.
Last updated at 10:04 AM 28/04/2017 by Ian Bates

Awards won by Chase Evans

Individual Branch Awards


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Canary Wharf
Horizon Building,15 Hertsmere Road, London E14 4AW
(28)
City & Aldgate
122 Whitechapel High Street, London E1 7PT
(4)
City of London
45 Aldgate High Street, London EC3N 1AL
(5)
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Docklands
St. Davids Square, 320 Westferry Road, London E14 3QL
(83)
Elephant & Castle
One The Elephant, 5 St. Gabriel Walk, London SE1 6FS
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Greenwich
1 Crescent Arcade, 279 Creek Road, London SE10 9EJ
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Head Office
Strata Tower, 10 and 12 Walworth Road, London SE1 6EE
(4)
Pan Peninsula
Pan Peninsula, 1 Millharbour, London E14 9XP
(25)


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