Chase Evans is an independent estate agency, dedicated to providing the highest levels of service and drawing on more than twenty years of experience in the London property market.
Chase Evans



Properties for Sale
Properties to Rent

“Chase Evans at Pan Peninsula...”

Mar 19,2019
Minithumbup
By: 'NIgel Francis'
Mar 19,2019
0 people found
this helpful
The team at CE have looked after the letting of my property at PP since it was built and have provided consistently good service, both letting and managment. As I live overseas, I am reliant on CE to monitor the position as regards the letting ...
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Comment on agent fees
I am happy with the fees charged for the services offered.
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“Bad service and very rude...”

Mar 05,2019
Minithumbdown
By: 'SUK'
Mar 05,2019
0 people found
this helpful
We had so many problems with this company while we were tenants. They did not address to any of the issues on time. Property maintenance was very poor and no response to calls and mails even after reporting critical issues. However we finished out tenancy ...
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Comment on agent fees
Bad agent fees for the service provided.
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“DEPOSIT FRAUD...”

Feb 28,2019
Minithumbdown
By: 'Selin'
Feb 28,2019
1 people found
this helpful
They have stalled and stalled me for months! I could not get my deposit in any way. After 9 months, they released a compensation amount and promised to follow the rest. BUT THEY DID NOT. THIS IS A COMPLETE FRAUD. I have emailed for thousands of ...
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“Terrible, unprofessional...”

Jan 22,2019
Minithumbdown
By: 'Hao Xu'
Jan 22,2019
2 people found
this helpful
Chase Evans has failed to provide inventory 3 months after the tenants moved in. Totally lack of communication, no reply to emails on many occasions. I paid full service and hidden charges - they have authorised tenants to replace a large broken window on 7th floor ...
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Comment on agent fees
It’s too much as they don’t do what they are paid for.
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“Regret, regret, regret!...”

Jan 15,2019
Minithumbdown
By: 'Albert'
Jan 15,2019
4 people found
this helpful
Inefficient and ineffective service provided by Chase Evans. Paid full management fee yet received poor service to resolve issues related to tenant. Tenant now sue me for negligence when I instructed Chase Evans to follow up instantly. Gathering evidence currently to deal with lawsuit....
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Comment on agent fees
Full management fee at 15% VAT inclusive after negotiation. If not, it would have been close to 20% VAT inclusive. An absolute rip off!
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“Avoid at all costs...”

Jan 09,2019
Minithumbdown
By: 'Anonymous'
Jan 09,2019
2 people found
this helpful
As other reviewers have noted, this agency is to be avoided, in particular because of their completely unprofessional, not to mention unethical, behaviour. I must say I did not encounter many issues during my tenancy (although they are quite slow in responding to issues), but ...
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“Deposit not refunded...”

Dec 10,2018
Minithumbdown
By: 'Arsh'
Dec 10,2018
4 people found
this helpful
We never had a problem with this company while we were tenants. However we finished out tenancy on 10th Oct 2018, and have still not seen the deposit hit our account and today it is the 10th Dec 2018. We are speaking about almost 2400 pounds. All the ...
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Comment on agent fees
The worst, ever.
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“Excellent Staff and Profressionalism...”

Dec 03,2018
Minithumbup
By: 'David Chiu'
Dec 03,2018
0 people found
this helpful
Met Wei about three tears ago and with his professional and expert advices,answer all our Qs on purchase of U.K. properties that help us to decide and bought the first unit at West Tower of Pan Pen . Wei's enthusiasm and passion brought us ...
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Comment on agent fees
No need to pay as I’m the buyer.
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“AVOID AVOID AVOID CHASE EVANS...”

Nov 27,2018
Minithumbdown
By: 'Disappointed1'
Nov 27,2018
5 people found
this helpful
Having rented in London for many years, Chase Evans has easily been the worst experience I have had with an agent. I regret having given them any benefit of any doubt, and I would recommend any prospective landlord or tenant to stay away. First, the ...
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Comment on agent fees
Not worth it for the service.
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“Chase Evans is a compete fraud...”

Nov 27,2018
Minithumbdown
By: 'Ash'
Nov 27,2018
2 people found
this helpful
Chase Evans are a fraud After giving them the exact notice in line with the tenancy agreement we are still out of pocket as Chase Evans is delaying matters for no reason. It's been 3 weeks and there is no reason to hold the deposit specially ...
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Comment on agent fees
Bad
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“Avoid like the plague...”

Nov 26,2018
Minithumbdown
By: 'Harrow 1'
Nov 26,2018
1 people found
this helpful
Appalling time wasters, unresponsive, poor internal coordination. If I could post a worse star rating then I would. Luckily because of their terrible service we did not begin a tenancy with them which is the only saving grace here....
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“AVOID AT ALL COSTS...”

Nov 01,2018
Minithumbdown
By: 'DA1'
Nov 01,2018
5 people found
this helpful
Absolute scam artists. Please do not use this company. You will not receive your deposit back without taking them to court. They will run rings around you and are impossible to deal with. Even if you fall in love with the property you are wanting ...
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By: Wayne Treveil
Nov 19, 2018
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Please email me wtreveil@chaseevans.co.uk, I will look into for you ...

“Avoid like the plague...”

Oct 28,2018
Minithumbdown
By: 'Anon123'
Oct 28,2018
3 people found
this helpful
Take months to resolve serious issues with our flat (leaking shower, fire hazards etc.), have to be constantly chased or nothing happens, are rude and never apologise. Try and shirk responsibility by blaming the developer for issues with our new build flat. We were also ...
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Comment on agent fees
Too expensive
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“Very poor service and not professional...”

Oct 28,2018
Minithumbdown
By: 'steve'
Oct 28,2018
5 people found
this helpful
Very poor service and never think of their customers. No check in report and charge a lot for moving out without reasonable explains. Not do what the promised compensation for malfunction of facilities...
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Comment on agent fees
not worth for the service
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“Record Everything and Take Photos, Or Lose Your Money....”

Oct 25,2018
Minithumbdown
By: 'inventory12'
Oct 25,2018
8 people found
this helpful
Main suggestions: -Check your check-in and check-out reports in detail -Take photos of everything when moving in and moving out -Send the deposit request form the day after you moved out via a regular mail, wait for 10 days and raise a dispute with mydeposits. For ...
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“Terrible, terrible firm...”

Oct 09,2018
Minithumbdown
By: 'PanPen2017'
Oct 09,2018
4 people found
this helpful
I rented from Pan Peninsula in 2017 through Chase Evans. They are by far the worst firm I have ever dealt with. In every aspect their service was unprofessional, rude and simply dishonest. I would strongly urge people to use another firm...
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“TOTAL SCAMMERS...”

Sep 20,2018
Minithumbdown
By: 'Tenant'
Sep 20,2018
6 people found
this helpful
The WORST agency / company I've ever dealt with in my life. We are proceeding with legal action. They lie and point blank mislead customers. Do not resolve issues, pass the book. NO customer service. Honestly, I would avoid to save yourself money, time and energy. ...
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Comment on agent fees
BAD
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“Bad customer service, no communications, hidden fees, misrepresentation. Lack of competency....”

Sep 15,2018
Minithumbdown
By: 'Eva'
Sep 15,2018
6 people found
this helpful
Hidden fees, misrepresentations, lack of communication & competency, bad office politics are only some of the issues we encountered with Chase Evans. Their agents are helpful only until you sign the contract. After that, there's barely any communication and assistance. On top of that I must ...
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Comment on agent fees
A lot of agent fees, hidden fees and costs. Definitely not recommended.
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“Context: - I rented one of their apartments for 1.5 years ......”

Sep 10,2018
Minithumbdown
By: 'André'
Sep 10,2018
6 people found
this helpful
Context: - I rented one of their apartments for 1.5 years Problems: - 2 months with broken drier (multiple contacts) - No heating for 4 months during Winter (multiple contacts) - Broken furniture that was never repaired (multiple contacts) - Unfair contract terms: -- non-limited/indexed costs for ...
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By: Lisa
Nov 15, 2018
View all comments (1)
Dear André, Thank you for your review. This is most helpful. I am currently in the process of arranging the check-out with Chase Evans and have run into exactly the same problems. The email specifying the cleaning company allowed to reenter the property names one single company, Hyway Cleaning Limited, as described by you above. This is clearly an unfair competition practice. I have been unable to find any online reviews or pricing of this company. Have you or anyone reading this used ...

“Do not rent with Chase Evans...”

Aug 10,2018
Minithumbdown
By: 'Qwerty'
Aug 10,2018
5 people found
this helpful
The agents of Case Evans are helpful until the point where you sign the contract. After that, you are left on your own for the repairs. I am paying over £500 a week (2 beds, 2 baths), but fridge + freezer are broken, as well as the microwave. All ...
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“Totally Scam; watch out!!!...”

Aug 08,2018
Minithumbdown
By: 'Landlord MsL'
Aug 08,2018
6 people found
this helpful
This agent, especially Adam James, signed legal documents without your acknowledgement. Be aware ,all landlords/tenants!! Who would imagine they sign document on your behalf without telling you. You have to be very very careful when dealing with this agent. They are not only rude ...
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“Nice to find something, hell to leave your place...”

Aug 07,2018
Minithumbdown
By: 'Sébastien'
Aug 07,2018
4 people found
this helpful
We were tenants for 3 years in a propriety managed by Chase Evans. They were doing the job when it was about finding a apartment. But when we left, after 3 years of taking care of the apartment as if it was our own, they really tried ...
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Comment on agent fees
Bad
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“Complete let down despite the high fees...”

Aug 06,2018
Minithumbdown
By: 'K'
Aug 06,2018
2 people found
this helpful
I paid 8 months advance rent !!do I really need to say more ? Supposedly this was in order to protect the landlord ! And who is going to protect me then ?...
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“Abysmal Service...”

Jul 19,2018
Minithumbdown
By: 'Phil W'
Jul 19,2018
5 people found
this helpful
Initial experience excellent, Ian Bates provided excellent service when i was searching for a property and provided assistance with issues throughout the tenancy. End of tenancy experience the worst i have ever experienced. Shikane was managing my end of tenancy and really is the most ...
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Comment on agent fees
OK
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“Immortal Agency People...”

Jul 18,2018
Minithumbdown
By: 'john'
Jul 18,2018
5 people found
this helpful
This Agency people are very rude and immortal, they will put so many charges on your head, simply they are robbing innocent people for unnecessary things, their inventory check company ATTIC(atticinventory.co.uk) is waste company, before moving into the flat they will not ...
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Comment on agent fees
worst
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“Do not use this letting agent...”

May 02,2018
Minithumbdown
By: 'Ali Prejean'
May 02,2018
7 people found
this helpful
After dealing with ridiculous fees, horrendous response times (months) and rude individuals - we decided to move from our flat simply due to Chase Evans being the letting agents. Now we are attempting to get our deposit back and are once again met with ridiculous ...
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Comment on agent fees
Frequent and unnecessarily high.
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“Baaaad service...”

Apr 22,2018
Minithumbdown
By: 'Jp'
Apr 22,2018
4 people found
this helpful
Lied how much it would coast us to live there. We complained that there is no heating ( 100 emails and calls) no one fixed the issue and we got super sick sonwe fixed it ourselves Kept the deposit for nooooo reason!!!!!!...
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Comment on agent fees
Baaaaaaaad
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“Service By Chaes Evan...”

Apr 20,2018
Minithumbup
By: 'Bilal Khattak'
Apr 20,2018
0 people found
this helpful
I found Shahid Miah and Lisa Tang very helpful, Sort out my issues and concerns asap. I am extremely happy with the services provided by both of them. I have no isseus at all with them....
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Comment on agent fees
Very good and acceptable deal was offered to me , so i will say GOOD.
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By: Frastrated Tenent
Jul 25, 2018
View all comments (3)
Please dont recommend this kind of agency, this ageny/agents are worst, they cheated me twice and i lost so much money,peace and last but not least quality of my life, this agency property services(platinum property care, barbican property services) are their dolls,and attic inventory will do all fraud inventory checks, Avoid Avoid this agency ...

“1 star is really big for this agency...”

Apr 10,2018
Minithumbdown
By: 'steve'
Apr 10,2018
4 people found
this helpful
very greedy agency, they dont provide any help to tenants, bad reports bad checks, instead of letting house through this agency we can buy a flat for sure...
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Comment on agent fees
its not bad actually its very very very worst
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“crooks!!!!!...”

Apr 02,2018
Minithumbdown
By: 'Laura'
Apr 02,2018
8 people found
this helpful
PLEASE PLEASE PLEASE do not use this estate agent. They are disgusting immoral people and in a word, crooks. They treat tenants like dirt and then try to rip you off when you move out. I have had to take my case to the DPS ...
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By: FRUSTRATED TENENT
Jul 25, 2018
View all comments (2)
this ageny/agents are worst, lost so much money,peace and quality of my life, this agency property services(platinum property care, barbican property services) are their dolls,and attic inventory fraud inventory checks, Avoid this agency ...



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 8 63 99 4 0 10 1 2 16

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 4:37 PM 08/11/2016 by Adam

Awards won by Chase Evans

Individual Branch Awards


Canary Wharf
Horizon Building,15 Hertsmere Road, London E14 4AW
(33)
City & Aldgate
122 Whitechapel High Street, London E1 7PT
(4)
City of London
45 Aldgate High Street, London EC3N 1AL
(6)
show all branches (8)
Docklands
St. Davids Square, 320 Westferry Road, London E14 3QL
(86)
Elephant & Castle
One The Elephant, 5 St. Gabriel Walk, London SE1 6FS
(10)
Greenwich
1 Crescent Arcade, 279 Creek Road, London SE10 9EJ
(4)
Head Office
Strata Tower, 10 and 12 Walworth Road, London SE1 6EE
(9)
Pan Peninsula
Pan Peninsula, 1 Millharbour, London E14 9XP
(28)


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