Chase Buchanan
Richmond, TW9
4.9/5, 109 reviews
97% recommended
96% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

No company information

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Chase Buchanan
20 Red Lion Street
Richmond
Surrey
TW9 1RW
020 8948 1331

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £275,000 £6,000,000
Lettings 100% 93% £1,350 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 8 1 49 1 39 0 3 1
Areas covered
  • TW9
  • TW8
  • TW10
  • SW14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“I was well looked after by Chase Buchanan's D......”

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Mar 27,2024
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Daniel
Danny
By: 'John'
Mar 27,2024
0 people found
this helpful
I was well looked after by Chase Buchanan's Danny Hicks and Daniel Johns. They sold my property and were also the agents for the property I purchased. Daniel Johns played the key role. Communcation was excellent and feedback following viewings was consistently helpful and sent ...
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“We received a personal and proactive service ......”

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Jan 28,2024
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Daniel
Danny
By: 'Tony'
Jan 28,2024
0 people found
this helpful
We received a personal and proactive service from Chase Buchanan. With their insight and expertise they were able to organise an open viewing day, at short notice, helping to achieve the best value for our property....
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“Amazing service from Daniel Johns who sold us......”

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Jan 19,2024
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Daniel
By: 'Simon Neale'
Jan 19,2024
0 people found
this helpful
Amazing service from Daniel Johns who sold us a flat and between exchange and completion they also rented the flat for us. All very smooth and excellent service. Would highly recommend them as an agency....
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“Danny and Daniel did exactly what they promis......”

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Dec 05,2023
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Danny
Daniel
By: 'P Williams'
Dec 05,2023
0 people found
this helpful
Danny and Daniel did exactly what they promised - they sold a flat that had been stuck on the market and overcame every obstacle that sought to prevent the deal from going through. I would recommend them....
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“Superb!...”

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Oct 31,2023
Minithumbup
Danny
By: 'Alison'
Oct 31,2023
0 people found
this helpful
When selling our flat Chase Buchanan were brilliant. The Richmond team were superb - they communicated promptly, helped in areas where we unsure and generally held our hands through the process....
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Was this helpful? Yes
By: Chase Buchanan
Nov 28, 2023
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Many thanks for your 5* star review and comments, we are delighted that you found the Richmond team so helpful and efficient. Best wishes, Chase Buchanan ...

“Sold with them - would recommend. Showed real......”

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Oct 16,2023
Minithumbup
Daniel
Danny
By: 'Will'
Oct 16,2023
0 people found
this helpful
Sold with them - would recommend. Showed real personal touch and managed the process throughout - both Dan (who was primary) and Danny were close to it and felt alongside us during the process. Quickly found a buyer & progressed to the offer (always a key ...
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Was this helpful? Yes
By: Chase Buchanan
Oct 31, 2023
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Hi Will, Thank you very much for your 5* review, we are delighted that you found Dan & Danny so helpful and knowledgeable and really appreciate your recommendation. Best wishes, Chase Buchanan ...

“Wanted to thank Chase Buchanan for selling my......”

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Oct 02,2023
Minithumbup
Danny
Max
By: 'Kamaldeep Chovet'
Oct 02,2023
0 people found
this helpful
Wanted to thank Chase Buchanan for selling my property in Kew. When I first got in touch with Danny Hicks he said he would look after me and he certainly did. Danny and Max provided a professional service and worked tirelessly to get viewings for ...
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Was this helpful? Yes
By: Chase Buchanan
Oct 02, 2023
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Thank you very much for your 5* review, we are delighted that you found Danny and the team so professional and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Max Canwell - highly recommended...”

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Jul 17,2023
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Max
By: 'Vicky'
Jul 17,2023
0 people found
this helpful
Max Canwell has been exceptional throughout the process of finding and buying a property with Chase Buchanan Richmond. Our purchase was not straightforward due to complications on the seller's side and Max went over and above to keep us updated and to help move things ...
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Was this helpful? Yes
By: Chase Buchanan
Jul 31, 2023
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Many thanks for your 5* review Vicky, We are delighted that you found Max professional and friendly and hope you are enjoying your new home. Kind regards, Chase Buchanan ...

“A highly dynamic team, who is always on the b......”

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Jul 10,2023
Minithumbup
Max
By: 'JCR'
Jul 10,2023
0 people found
this helpful
A highly dynamic team, who is always on the ball. We had a great experience from the moment we expressed interest in the property, all the way to completion. Max kept us updated throughout and ensured we were on point every step of the way, ...
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Was this helpful? Yes
By: Chase Buchanan
Jul 29, 2023
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Many thanks for your 5* review, we are very pleased to hear that you found Max and the team so helpful and efficient and really appreciate your comments. Kind regards, Chase Buchanan ...

“Successful Sale...”

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Jun 19,2023
Minithumbup
Danny
By: 'J Baldock'
Jun 19,2023
0 people found
this helpful
Chase Buchanan's Richmond office successfully sold our flat on Richmond Hill. It took 26 viewings but they kept at it until the buyer was found. I consider they initially gave somewhat optimistic advice on the value, but the agreed price was in line with our hopes. ...
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Was this helpful? Yes
By: Chase Buchanan
Jul 04, 2023
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Many thanks for your 5* review and comments, we are delighted that you were pleased with the service and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“I bought a property in Richmond through Chase......”

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Apr 01,2023
Minithumbup
Daniel
Adele
By: 'Kapil'
Apr 01,2023
0 people found
this helpful
I bought a property in Richmond through Chase Buchanan, it went very smooth, Danny and team helped along the way keeping every step of the way transparent and ensuring both buyer and seller to stay track on committed timelines. Danny and Adele were patient in ...
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Was this helpful? Yes
By: Chase Buchanan
May 10, 2023
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Hi Kapil, Thank you for your lovely comments for the Richmond team, we are delighted to hear that you found them so helpful and hope you are enjoying your new home. Best wishes, Chase Buchanan ...

“Highly recommend!...”

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Mar 30,2023
Minithumbup
Daniel
Danny
By: 'Fi'
Mar 30,2023
0 people found
this helpful
We had the pleasure of working with Daniel Johns and Danny Hicks on the recent acquisition of our new home in Richmond. Throughout our journey they were extremely professional,knowledgeable and courteous .We were very impressed with the level of service we received from their ...
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Was this helpful? Yes
By: Chase Buchanan
May 10, 2023
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Many thanks for your 5* review, we are delighted that you found Daniel & Danny so impressive and really appreciate your recommendation and comments. Best wishes, Chase Buchanan ...

“Fantastic experience with Chase Buchanan Richmond...”

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Feb 13,2023
Minithumbup
Danny
Daniel
By: 'Vatche'
Feb 13,2023
0 people found
this helpful
Fantastic experience with Chase Buchanan Richmond. Daniel Johns and the team were fab throughout the process in helping me purchase my house. Excellent communication from start to finish and made me feel really comfortable throughout the proces, guiding me step by step. Would 100% recommend them. ...
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Was this helpful? Yes
By: Chase Buchanan
Feb 20, 2023
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Thank you Vatche, We are glad to hear that you had such a good experience with Dan & the team and really appreciate your comments and recommendation. Kind regards, Chase Buchanan ...

“Amazing service with Chase Buchanan...”

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Feb 12,2023
Minithumbup
Danny
Daniel
By: 'Sarah'
Feb 12,2023
0 people found
this helpful
Huge thank you to Daniel Johns and Danny Hicks at Chase Buchanan in Richmond for helping me to sell my flat. They were amazing from start to finish, going above and beyond with consistently great communication to myself, my buyers and both sets of solicitors. ...
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Was this helpful? Yes
By: Chase Buchanan
Feb 20, 2023
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Dear Sarah, Thank you for your 5* review for Dan & Danny, we are delighted that you found their service outstanding and really appreciate your comments. Kind regards, Chase Buchanan ...

“Daniel and Danny went above and beyond with t......”

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Jan 06,2023
Minithumbup
Daniel
Danny
By: 'Alison Hales'
Jan 06,2023
0 people found
this helpful
Daniel and Danny went above and beyond with the sale of my flat. Lots of viewings, fast feedback and big effort to help push the process along with solicitors. I’ll definitely go with them next time round. Friendly and professional with sound advise....
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Was this helpful? Yes
By: Chase Buchanan
Jan 27, 2023
View all comments (1)
Hi Alison, Many thanks for your 5* review for Daniel & Danny, we are very pleased that you found them so friendly and professional and really appreciate your comments. Kind regards, Chase Buchanan ...

“Flat sale...”

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Dec 29,2022
Minithumbup
Danny
By: 'Alan Lewis'
Dec 29,2022
0 people found
this helpful
We saw 3 estate agents before deciding on Chase Buchanan. We were impressed with their cavalier approach and realistic valuation, backed up with plenty of experience with trading properties during uncertain economic times. Within 2 weeks we had an offer and Danny guided us through the process ...
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Was this helpful? Yes
By: Chase Buchanan
Jan 27, 2023
View all comments (1)
Hi Alan, Thank you very much for the great review for Danny, we are delighted that you found the service so helpful and really appreciate your comments. Kind regards, Chase Buchanan ...

“I have dealt with Daniel Johns at Chase Bucha......”

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Dec 22,2022
Minithumbup
Daniel
By: 'Julia'
Dec 22,2022
0 people found
this helpful
I have dealt with Daniel Johns at Chase Buchanan Richmond and found him very helpful and responsive! Thank you for all your support!...
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Was this helpful? Yes
By: Chase Buchanan
Jan 27, 2023
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Many thanks for your 5* review Julia, we really appreciate it. Kind regards, Chase Buchanan ...

“I have to say firstly that the misconception ......”

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Dec 16,2022
Minithumbup
Danny
Daniel
By: 'Javier Lopez'
Dec 16,2022
0 people found
this helpful
I have to say firstly that the misconception that all estate agents will promise you the earth and deliver very little could not be more incorrect in this case . From the first time I met Danny Hicks and Daniel Johns I knew very quickly that ...
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Was this helpful? Yes
By: Chase Buchanan
Jan 27, 2023
View all comments (1)
Dear Javier, Thank you very much for your lovely comments for Danny & Daniel, we are delighted that you found them both so reassuring and helpful and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“The best agent in London !!!...”

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Dec 16,2022
Minithumbup
Daniel
By: 'B. Watson'
Dec 16,2022
0 people found
this helpful
I can't speak highly enough of my experience with Daniel Johns from Chase Buchanan. I was so lucky to meet Dan when I was trying to find my dream house . I am first-time homebuyer with very little knowledge about mortgage process. His knowledge, mentorship, patience ...
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Was this helpful? Yes
By: Chase Buchanan
Jan 04, 2023
View all comments (2)
Thank you for this wonderful 5* review for Daniel. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Chase Buchanan: I can’t thank you enough for ......”

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Nov 23,2022
Minithumbup
Daniel
Danny
By: 'Cherry Frizzell'
Nov 23,2022
0 people found
this helpful
Chase Buchanan: I can’t thank you enough for all the myriad kind and efficient services you have offered to help in so many ways.. First - helping to find another place to live - unfailingly courteous and helpful. Then writing to new agent in ...
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Was this helpful? Yes
By: Chase Buchanan
Dec 07, 2022
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Dear Cherry, Thank you very much for your wonderful comments for Danny & Dan, we are delighted that you found them so helpful and courteous and really appreciate your review. Best wishes, Chase Buchanan ...

“I very strongly recommend Chase Buchanan...”

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Nov 16,2022
Minithumbup
Danny
Daniel
By: 'Jason'
Nov 16,2022
0 people found
this helpful
I very strongly recommend Danny Hicks and Daniel Johns at Chase Buchanan. I have been very impressed with the expertise and professionalism throughout the three elements of the sales process: 1. Planning/strategy. Both Danny and Daniel set out a clear strategy for marketing the property ...
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Was this helpful? Yes
By: Chase Buchanan
Dec 07, 2022
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Dear Jason, Thank you very much for your comments about Danny & Daniel, we are delighted that you found them both so supportive and strategic and really appreciate your recommendation. Best wishes, Chase Buchanan ...

“I very strongly recommend Danny Hicks and Dan......”

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Nov 16,2022
Minithumbup
Danny
Daniel
By: 'J'
Nov 16,2022
0 people found
this helpful
I very strongly recommend Danny Hicks and Daniel Johns at Chase Buchanan. I have been very impressed with the expertise and professionalism throughout the three elements of the sales process: 1. Planning/strategy. Both Danny and Daniel set out a clear strategy for marketing the property ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 07, 2022
View all comments (1)
Thank you very much for your comments about Danny & Daniel, we are delighted that you found them both so supportive and strategic and really appreciate your recommendation. Best wishes, Chase Buchanan ...

“We have received excellent service from Chase......”

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Nov 08,2022
Minithumbup
Danny
By: 'Ali'
Nov 08,2022
0 people found
this helpful
We have received excellent service from Chase Buchanan in our buying process. Luckily completed the buying process last week in a very feasible time frame. They followed the progress closely and informed us regularly. It was super easy to communicate and reach out to them. ...
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Was this helpful? Yes
By: Chase Buchanan
Nov 09, 2022
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Hi Ali, Thank you very much for your lovely comments, we are delighted that you found the service so helpful and professional and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Many thanks...”

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Oct 25,2022
Minithumbup
Daniel
Danny
By: 'Carrie'
Oct 25,2022
0 people found
this helpful
I want to thank you Daniel Johns- for all of your time and effort in helping me through out the process over these past few months! I would highly recommend Chase Buchanan to anyone looking to buy /sell a home ( especially if they are first-time ...
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Was this helpful? Yes
By: Chase Buchanan
Nov 05, 2022
View all comments (1)
Hi Carrie, Many thanks for your lovely comments for Daniel, we are delighted that you found him so helpful and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Flat sale...”

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Oct 19,2022
Minithumbup
Danny
Daniel
By: 'matthew'
Oct 19,2022
0 people found
this helpful
Daniel Johns went above and beyond when selling our flat. He was always available and more that willing to help. Couldn’t recommend enough...
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Was this helpful? Yes
By: Chase Buchanan
Nov 05, 2022
View all comments (1)
Dear Matthew, Thank you very much for your review for Daniel, we are very pleased to hear that you found him so helpful and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Dan & Danny did an excellent job in selling m......”

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Oct 12,2022
Minithumbup
Daniel
Danny
By: 'William'
Oct 12,2022
0 people found
this helpful
Dan & Danny did an excellent job in selling my property for the full asking price. Always communicative, proactive and easy to deal with. I would not hesitate in using their services again, and will be recommending the Richmond office to whomever needs to sell in ...
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Was this helpful? Yes
By: Chase Buchanan
Nov 05, 2022
View all comments (1)
Dear William, Many thanks for your 5* review for Dan & Danny, we are delighted that you found the service excellent and we really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Danny Hicks and Daniel Johns are the best dou......”

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Aug 04,2022
Minithumbup
Danny
Daniel
By: 'Jane'
Aug 04,2022
0 people found
this helpful
Danny Hicks and Daniel Johns are the best double act since Ant and Dec. Brilliant service, lightning-fast response times and a health dose of humour to help the sales process move along.They took the time to really get to know our somewhat quirky home ...
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Was this helpful? Yes
By: Chase Buchanan
Aug 23, 2022
View all comments (1)
Dear Jane, Thank you for your lovely review for Danny and Daniel, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“Excellent buying experience!...”

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Jul 25,2022
Minithumbup
Daniel
Danny
By: 'Alastair Koch'
Jul 25,2022
0 people found
this helpful
Daniel Johns and Danny Hicks at Chase Buchanan provided an excellent service throughout the buying process. From start to finish they were always available to provide updates and answer any questions, also helping to keep the solicitors moving! Will definitely return to Chase Buchanan when ...
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Was this helpful? Yes
By: Chase Buchanan
Aug 03, 2022
View all comments (1)
Dear Alastair, Thank you for this wonderful 5* review for Danny and Daniel. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Daniel has been amazing across the sale of my......”

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Jul 22,2022
Minithumbup
Daniel
By: 'Iona'
Jul 22,2022
0 people found
this helpful
Daniel has been amazing across the sale of my property - he has gone above and beyond at every point and made the whole process so much easier! We really can't thank him enough. I would highly recommend him to anyone selling!...
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By: Chase Buchanan
Aug 03, 2022
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Dear Iona, Many thanks for your 5* review. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“Daniel Johns was great to work with and made ......”

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Jul 15,2022
Minithumbup
Daniel
By: 'Andra'
Jul 15,2022
0 people found
this helpful
Daniel Johns was great to work with and made things move quicker. He was very responsive and helpful throughout the process....
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Was this helpful? Yes
By: Chase Buchanan
Jul 18, 2022
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Hi Andra, Thank you for your comments about Daniel, we are very pleased to hear that you found him so helpful and really appreciate your review. Kind regards, Chase Buchanan ...
Staff picture Danny
(64)
Staff picture Daniel
(62)

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 24/07/2023, 3:33 PM by Danny Hicks
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:33 PM 24/07/2023 by Danny Hicks

Awards won by Chase Buchanan, Richmond TW9 1RW



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