Chase Buchanan
4.8/5, 879 reviews
95% recommended
96% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
94% lettings fee satisfaction



Property Features

Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham ... show more Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth.


Why Chace Buchanan estate agents?
Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.


Why move to Richmond borough in London ?

Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £42,000 £20,800,000
Lettings 95% 94% £750 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 6 365 24 176 4 108 7 16 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Latest Properties to Rent   28

“I was well looked after by Chase Buchanan's D......”

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Mar 27,2024
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Daniel
Danny
By: 'John'
Mar 27,2024
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I was well looked after by Chase Buchanan's Danny Hicks and Daniel Johns. They sold my property and were also the agents for the property I purchased. Daniel Johns played the key role. Communcation was excellent and feedback following viewings was consistently helpful and sent ...
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“Outstanding service...”

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Feb 15,2024
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By: 'Gela'
Feb 15,2024
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An outstanding service in a very challenging sales from Morgan Senior. A genuine kind hearted, knowledgeable and professional person. Thank you...
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“Great job done by Lorenc ! He was extremely h......”

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Feb 09,2024
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Laurenc
By: 'Maya'
Feb 09,2024
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this helpful
Great job done by Lorenc ! He was extremely helpful and supportive finding my lovely home . Strongly recommended agent ! Thank you Lorenc !...
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“We received a personal and proactive service ......”

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Jan 28,2024
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Daniel
Danny
By: 'Tony'
Jan 28,2024
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this helpful
We received a personal and proactive service from Chase Buchanan. With their insight and expertise they were able to organise an open viewing day, at short notice, helping to achieve the best value for our property....
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“Amazing service from Daniel Johns who sold us......”

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Jan 19,2024
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Daniel
By: 'Simon Neale'
Jan 19,2024
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this helpful
Amazing service from Daniel Johns who sold us a flat and between exchange and completion they also rented the flat for us. All very smooth and excellent service. Would highly recommend them as an agency....
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“Karen, Adele, Lucy and the team nursed the de......”

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Dec 19,2023
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Adele
By: 'Mel Shantonas'
Dec 19,2023
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this helpful
Karen, Adele, Lucy and the team nursed the deal, for our family home of 50 years, to its satisfactory conclusion in a professional and sensitive way. I could not recommend them highly enough for their local market knowledge and people skills under pressure. Well done and ...
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“Danny and Daniel did exactly what they promis......”

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Dec 05,2023
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Danny
Daniel
By: 'P Williams'
Dec 05,2023
0 people found
this helpful
Danny and Daniel did exactly what they promised - they sold a flat that had been stuck on the market and overcame every obstacle that sought to prevent the deal from going through. I would recommend them....
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“Karen, Rodney and Adele are all brilliant est......”

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Nov 09,2023
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Adele
By: 'Happy Home'
Nov 09,2023
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this helpful
Karen, Rodney and Adele are all brilliant estate agents whose experience shines through at all stages of the process. They have integrity, passion and go out of their way to keep you informed. Can't recommend them highly enough....
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Was this helpful? Yes
By: Chase Buchanan
Dec 04, 2023
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Thank you for this wonderful 5* review for Karen and Rodney. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Superb!...”

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Oct 31,2023
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Danny
By: 'Alison'
Oct 31,2023
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this helpful
When selling our flat Chase Buchanan were brilliant. The Richmond team were superb - they communicated promptly, helped in areas where we unsure and generally held our hands through the process....
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By: Chase Buchanan
Nov 28, 2023
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Many thanks for your 5* star review and comments, we are delighted that you found the Richmond team so helpful and efficient. Best wishes, Chase Buchanan ...

“We were recently able to find our next flat w......”

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Oct 28,2023
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Roman
By: 'Moran Tennenbaum'
Oct 28,2023
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this helpful
We were recently able to find our next flat with the help of Roman. He contacted us with a specific flat in mind, that matched our needs and budget. He was able to accommodate our schedule for a viewing, and even advised us on negotiating ...
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By: Chase Buchanan
Oct 31, 2023
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Hi Moran, Many thanks for your 5* review and comments, we are delighted that you found Roman so helpful and efficient. Best wishes, Chase Buchanan ...

“Sold with them - would recommend. Showed real......”

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Oct 16,2023
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Daniel
Danny
By: 'Will'
Oct 16,2023
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this helpful
Sold with them - would recommend. Showed real personal touch and managed the process throughout - both Dan (who was primary) and Danny were close to it and felt alongside us during the process. Quickly found a buyer & progressed to the offer (always a key ...
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By: Chase Buchanan
Oct 31, 2023
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Hi Will, Thank you very much for your 5* review, we are delighted that you found Dan & Danny so helpful and knowledgeable and really appreciate your recommendation. Best wishes, Chase Buchanan ...

“Reasonable experience...”

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Oct 04,2023
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By: 'MH'
Oct 04,2023
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Relatively decent experience, as far as a house buying process can be decent. Truth be told, there were a couple of times I felt a little patronised and comms fell between colleagues, but all in all a nice team and helpful....
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By: Chase Buchanan
Dec 04, 2023
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Thank you for taking the time to leave us a review, we appreciate your feedback. Kind regards, Chase Buchanan ...

“Wanted to thank Chase Buchanan for selling my......”

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Oct 02,2023
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Danny
Max
By: 'Kamaldeep Chovet'
Oct 02,2023
0 people found
this helpful
Wanted to thank Chase Buchanan for selling my property in Kew. When I first got in touch with Danny Hicks he said he would look after me and he certainly did. Danny and Max provided a professional service and worked tirelessly to get viewings for ...
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By: Chase Buchanan
Oct 02, 2023
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Thank you very much for your 5* review, we are delighted that you found Danny and the team so professional and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“The team members are very friendly and helpfu......”

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Sep 24,2023
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Donna-May
By: 'Barbara'
Sep 24,2023
0 people found
this helpful
The team members are very friendly and helpful. The sale of our house was smooth but the purchase of our new house in another area was problematic and without Donna-May's persistent efforts on our behalf it might not have happened. So a big thank you ...
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By: Chase Buchanan
Oct 31, 2023
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Hi Barbara, Many thanks for your 5* review, we are delighted that you found Donna-May so helpful and really appreciate your comments and recommendation. Best wishes, Chase Buchanan ...

“Great team that guarantees success!...”

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Sep 21,2023
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Kris
By: 'Michal'
Sep 21,2023
0 people found
this helpful
We have difficult times and without their professionalism and sheer determination I wouldn't be able to sell my property. Truly amazing team, that was always helpful. If you want something done right, do it... with TW7 team!...
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By: Caren
Jan 17, 2024
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Morgan has been a great support during the sales process. He guided us through, advised us and was always available to help with our questions . Morgan was very professional and brought humanity to the process of selling a house. ...

“Excellent to work with RomanHe was very cou......”

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Jul 24,2023
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Roman
By: 'David'
Jul 24,2023
1 people found
this helpful
Excellent to work with Roman He was very courteous and swift to get the paper work sorted!...
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By: Chase Buchanan
Jul 29, 2023
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Many thanks for your 5* review and comments, we really appreciate it. Kind regards, Chase Buchanan ...

“Max Canwell - highly recommended...”

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Jul 17,2023
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Max
By: 'Vicky'
Jul 17,2023
0 people found
this helpful
Max Canwell has been exceptional throughout the process of finding and buying a property with Chase Buchanan Richmond. Our purchase was not straightforward due to complications on the seller's side and Max went over and above to keep us updated and to help move things ...
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Was this helpful? Yes
By: Chase Buchanan
Jul 31, 2023
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Many thanks for your 5* review Vicky, We are delighted that you found Max professional and friendly and hope you are enjoying your new home. Kind regards, Chase Buchanan ...

“A highly dynamic team, who is always on the b......”

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Jul 10,2023
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Max
By: 'JCR'
Jul 10,2023
0 people found
this helpful
A highly dynamic team, who is always on the ball. We had a great experience from the moment we expressed interest in the property, all the way to completion. Max kept us updated throughout and ensured we were on point every step of the way, ...
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By: Chase Buchanan
Jul 29, 2023
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Many thanks for your 5* review, we are very pleased to hear that you found Max and the team so helpful and efficient and really appreciate your comments. Kind regards, Chase Buchanan ...

“Lorenc Denizi and the team at the Twickenham ......”

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Jul 10,2023
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Nathan
By: 'Niamh McDonnell'
Jul 10,2023
2 people found
this helpful
Lorenc Denizi and the team at the Twickenham office have been very efficient and professional in finding a new tenant for my flat. It's been a pleasure dealing with them over the past 6 years....
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By: Chase Buchanan
Jul 29, 2023
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Hi Niamh, Thank you for your 5* review for Lorenc and the team. We are delighted that you have found them so professional and efficient over the years and really appreciate your comments. Kind regards, Chase Buchanan ...

“Nathan Nartey was extremely helpful and suppo......”

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Jul 05,2023
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Nathan
By: 'Precious'
Jul 05,2023
1 people found
this helpful
Nathan Nartey was extremely helpful and supportive with me getting my prefare property. I highly recommend this agency as Nathan has showed good Lettings skills. The communication was excellent and they made working with my preference so easy that I didn't feel the struggles of ...
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By: Chase Buchanan
Jul 29, 2023
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Many thanks for your 5* review, we are very pleased to hear that you found Nathan so helpful and supportive and really appreciate your comments. Kind regards, Chase Buchanan ...

“Successful Sale...”

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Jun 19,2023
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Danny
By: 'J Baldock'
Jun 19,2023
0 people found
this helpful
Chase Buchanan's Richmond office successfully sold our flat on Richmond Hill. It took 26 viewings but they kept at it until the buyer was found. I consider they initially gave somewhat optimistic advice on the value, but the agreed price was in line with our hopes. ...
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By: Chase Buchanan
Jul 04, 2023
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Many thanks for your 5* review and comments, we are delighted that you were pleased with the service and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Very professional agency’s . My second house ......”

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Jun 19,2023
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By: 'Patryk'
Jun 19,2023
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this helpful
Very professional agency’s . My second house with them. Very happy...
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By: Chase Buchanan
Jul 29, 2023
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Many thanks for your 5* review and comments, we really appreciate it. Kind regards, Chase Buchanan ...

“Stephanie from Chase Buchanon lettings has do......”

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Jun 12,2023
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Stephanie
By: 'Peter'
Jun 12,2023
0 people found
this helpful
Stephanie from Chase Buchanon lettings has done a wonderful job and got a huge increase in rent from my tenants. I will be able to pay my massive increase in mortgage costs now. Well done Stephanie....
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By: Chase Buchanan
Aug 02, 2023
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Many thanks for your 5* review Peter, we are pleased to hear that Stephanie was able to re-negotiate the rental figure and ensure this aligns with the current market conditions. Best wishes, Chase Buchanan ...

“Big thank you to Twickenham Team, specially t......”

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May 10,2023
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Catherine
By: 'SANDRA CHOW'
May 10,2023
1 people found
this helpful
Big thank you to Twickenham Team, specially to Catherine who support us throughout the process! She's been very hopeful, professional and friendly, We are all happy with her service and also supporting team, Steve, for his regular follow ups. THANK YOU!...
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By: Chase Buchanan
May 10, 2023
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Hi Sandra, Thank you for your 5* review for Catherine and Steve, we are delighted to hear that you found them so professional and helpful. Best wishes, Chase Buchanan ...

“Would thoroughly recommend...”

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Apr 25,2023
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Steve
By: 'M. Taylor'
Apr 25,2023
1 people found
this helpful
Used Chase Buchanan to sell our flat and would thoroughly recommend. Totally professional throughout, they gave us invaluable advice and support and kept the sale on track. Special mention to Steve who went above and beyond. Thank you!...
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By: Chase Buchanan
Apr 25, 2023
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Many thanks for your review, we are delighted that you found the service and support so professional and for the special mention for Steve. We really appreciate your recommendation. Best wishes, Chase Buchanan ...

“I was allowed a viewing of the flat with Leah......”

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Apr 17,2023
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Leah
By: 'Michael'
Apr 17,2023
0 people found
this helpful
I was allowed a viewing of the flat with Leah before any other tenant. Generally OK but there was no formal check-in with the landlady....
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By: Chase Buchanan
May 31, 2023
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Many thanks for your 4* review Michael. Wishing you all the best! Kind regards, Chase Buchanan ...

“Special thanks to Leah who has helped us thro......”

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Apr 13,2023
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Leah
By: 'Stephen'
Apr 13,2023
0 people found
this helpful
Special thanks to Leah who has helped us through this process and made it smooth and for her patience too. Finding a home can be challenging and the time and professionalism shown by Leah has ensured we have secured a rental property quickly....
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By: Chase Buchanan
May 31, 2023
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Dear Stephen, Thank you for this wonderful 5* review for Leah. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Residential Concierge...”

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Apr 06,2023
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Manuela
By: 'Andrew'
Apr 06,2023
0 people found
this helpful
Since we moved to the Hampton Area in 2020 Chase Buchanan have been our agents, They have looked after us with the utmost care and attention over the past few years, I have to sound a special mention for Molly Smith our wonderful Concierge who looked ...
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“I bought a property in Richmond through Chase......”

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Apr 01,2023
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Daniel
Adele
By: 'Kapil'
Apr 01,2023
0 people found
this helpful
I bought a property in Richmond through Chase Buchanan, it went very smooth, Danny and team helped along the way keeping every step of the way transparent and ensuring both buyer and seller to stay track on committed timelines. Danny and Adele were patient in ...
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By: Chase Buchanan
May 10, 2023
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Hi Kapil, Thank you for your lovely comments for the Richmond team, we are delighted to hear that you found them so helpful and hope you are enjoying your new home. Best wishes, Chase Buchanan ...

“Highly recommend!...”

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Mar 30,2023
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Daniel
Danny
By: 'Fi'
Mar 30,2023
0 people found
this helpful
We had the pleasure of working with Daniel Johns and Danny Hicks on the recent acquisition of our new home in Richmond. Throughout our journey they were extremely professional,knowledgeable and courteous .We were very impressed with the level of service we received from their ...
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By: Chase Buchanan
May 10, 2023
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Many thanks for your 5* review, we are delighted that you found Daniel & Danny so impressive and really appreciate your recommendation and comments. Best wishes, Chase Buchanan ...
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Last updated at 10:42 AM 30/08/2016 by Fiona Oakley


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