Chase Buchanan
4.8/5, 662 reviews
94% recommended
95% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
94% lettings fee satisfaction

Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded ... show more


Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth.


Why Chace Buchanan estate agents?


Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.


Why move to Richmond borough in London ?


Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £115,500 £1,500,000
Lettings 95% 94% £750 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
148 5 328 22 90 2 49 6 7 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA
Latest Properties to Rent   28

“We are so happy to have chosen Chase Buchanan......”

Share on :
Jan 23,2020
Minithumbup
By: 'C Williams'
Jan 23,2020
0 people found
this helpful
We are so happy to have chosen Chase Buchanan to sell out property in St Margaret’s! Steve was right on point with how the sale would likely play out! Naj and the rest of the sales support team ensured the viewing process was not ...
read full review
Was this helpful? Yes

“Best decision instructing the Richmond Lettings Team...”

Share on :
Jan 21,2020
Minithumbup
By: 'John turner'
Jan 21,2020
0 people found
this helpful
I recently arranged a valuation with the Richmond Lettings manager Chelsea Ryan. When she visited my home to carry this out I was blown away with her professionalism and friendly can do attitude. She ran through the whole process answering all my questions and queries ...
read full review
Was this helpful? Yes

“Chase Buchanan Hampton Hill office recently s......”

Share on :
Jan 17,2020
Minithumbup
By: 'mohan Kripalani'
Jan 17,2020
0 people found
this helpful
Chase Buchanan Hampton Hill office recently sold my 4 bed detached house in Hampton. I still cannot believe they arranged 4 viewings within 24 hrs of listing the property online and a "strong offer" was accepted by me on the same day. The level of service provided by ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Jan 17, 2020
View all comments (1)
Hi Mohan, thank you so much for taking the time to leave such an awesome five star review! We are thrilled to hear how impressed you are with the excellent, friendly and helpful service that you have received from our Hampton Hill office, in particular Anna. We also count ourselves very lucky to have clients like you. We look forward to working with you again in the future! All the very best, Chase Buchanan ...

“Kris and Ricky sold my property fast. They se......”

Share on :
Jan 16,2020
Minithumbup
By: 'Rav chatha'
Jan 16,2020
0 people found
this helpful
Kris and Ricky sold my property fast. They secured the right person and most importantly the right offer. Communication all the way to completion was spot on and i couldn't recommend the guys especially Kris at Chase Isleworth more highly. Kris who negotiated and dealt ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Jan 27, 2020
View all comments (1)
Hi Rav, Many thanks for taking the time to leave your review. It's fantastic to hear that you received such a great service from both Ricky and Kris, If you ever need any assistance in the future, please do not hesitate to contact us, you know where we are! Kind regards, Chase Buchanan ...

“I have recently rented my Hampton Hill flat o......”

Share on :
Jan 09,2020
Minithumbup
By: 'Philip Jude'
Jan 09,2020
0 people found
this helpful
I have recently rented my Hampton Hill flat out through Chase Buchanan. All the staff that I have dealt with have been very professional, helpful, knowledgeable and friendly. They have handled the whole listing process efficiently and ensured that a suitable tenant was found very ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Jan 10, 2020
View all comments (1)
Hi Philip, Thank you so much for taking the time to leave such a wonderful five star review! We are so pleased to hear how our fabulous team in Hampton Hill were able to hit the mark and to seamlessly manage the let of your property! Thank you so much for choosing Chase Buchanan. All the very best, Lucy Foster ...

“Great team work....”

Share on :
Jan 04,2020
Minithumbup
By: 'Dominique Field'
Jan 04,2020
1 people found
this helpful
At a tricky time in the year and with very limited time, Chase Buchanan managed to find a tenant for my flat. Chelsea Ryan and her team worked extremely quickly and efficiently with support from Rihanna Andrews and Elliot Finn who succeeded in finding a ...
read full review
Comment on agent fees
good.
Was this helpful? Yes
By: Chase Buchanan
Jan 08, 2020
View all comments (1)
Many thanks Dominique, its great to hear that you were so impressed with the service from all the team at Richmond, we look forward to many more successful years. Kind regards, Chase Buchanan ...

“Very professional and speedy service received......”

Share on :
Dec 31,2019
Minithumbup
By: 'Saima Khan'
Dec 31,2019
1 people found
this helpful
Very professional and speedy service received from Abdul and Miah in finding a new tenant. Definitely recommend the team at Isleworth....
read full review
Was this helpful? Yes
By: Chase Buchanan
Jan 02, 2020
View all comments (1)
Hi Saima, many thanks for leaving a review, its fantastic to hear you are pleased with our service. If you need any assistance in the future, please do not hesitate to contact us, Kind regards, Chase Buchanan ...

“We found Chase Buchanan an excellent Estate A......”

Share on :
Dec 21,2019
Minithumbup
By: 'Clifford Hearne'
Dec 21,2019
0 people found
this helpful
We found Chase Buchanan an excellent Estate Agent .All the team in particular Ricky, Chris and Kris kept us informed with feedback on every viewing. All in all very professional in what we now know from our experience is quite a difficult market and we ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Jan 02, 2020
View all comments (1)
Dear Mr Hearne, Thank you very much for leaving such a lovely review, we are pleased to hear the team kept you updated throughout the process. If you ever need any assistance in the future, please do not hesitate to contact us, Kind regards, Chase Buchanan. ...

“We have been looking for a property to rent f......”

Share on :
Dec 21,2019
Minithumbup
By: 'Dan Coles'
Dec 21,2019
0 people found
this helpful
We have been looking for a property to rent for the last 6 weeks and getting so close to Christmas we were resigned to putting the search on hold until the New Year. We were very lucky to spot the one-bed Chase had just taken on ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Jan 08, 2020
View all comments (1)
Hi Dan, Thank you so much for your wonderful comments about Rhianna & Chelsea, we are delighted that you found a property and that you were so impressed with the service. Your recommendation is much appreciated. Warm regards, Chase Buchanan ...

“Chase Buchanan...”

Share on :
Dec 18,2019
Minithumbup
By: 'Mr Boxall'
Dec 18,2019
1 people found
this helpful
I would like to thank Tyrone for his help with finding me a property in Twickenham. He understood our needs and help us through the process the whole way. Thank you !...
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 19, 2019
View all comments (1)
Dear Mr Boxall, Thank you so much for your comments about Tyrone, we are delighted that he found you your new home and helped you with the process. Warm regards, Chase Buchanan ...

“Ms Naj Fox provided an outstanding profession......”

Share on :
Dec 16,2019
Minithumbdown
By: 'Richard Lewis'
Dec 16,2019
0 people found
this helpful
Ms Naj Fox provided an outstanding professional service that included regular pre-sale viewing feedback; the prompt processing of documentation post offer; regular post offer feedback evidencing her skills as a diplomatic conduit between the purchaser and myself as the vendor....
read full review
Was this helpful? Yes
By: Chase Buchanan - St Margarets Sales
Dec 17, 2019
View all comments (1)
Dear Richard, Thank you very much for your kind feedback about Naj here in St Margarets. We are pleased to know that she kept you updated throughout the process as I know for some it can be a stressful time especially in the run up to Christmas! If you ever need any assistance in the future, please do not hesitate to contact us, you know where we are! Kind regards, Chase Buchanan ...

“Naj Fox at the St Margarets office...”

Share on :
Dec 16,2019
Minithumbdown
By: 'Grainne McHenry'
Dec 16,2019
0 people found
this helpful
Naj was really great from the very start of our property search. I really appreciated her calling me when a particular house came up that she knew we would be interested in. Instead of getting sent lots and lots of properties which didn’t even ...
read full review
Was this helpful? Yes
By: Chase Buchanan - St Margarets Sales
Dec 17, 2019
View all comments (1)
Dear Grainne, Thank you so much for your kind feedback about Naj. We are pleased that Naj was able to find you a property and even more pleased about the service you received. We aim to do with all buyers and sellers from start to finish. If you ever need any assistance in the future, please do not hesitate to contact us, you know where we are! Kind regards, Chase Buchanan ...

“Chase Buchanan Isleworth have excellent custo......”

Share on :
Dec 16,2019
Minithumbup
Ricky Bajwa
amy
By: 'Amramanjari'
Dec 16,2019
0 people found
this helpful
Chase Buchanan Isleworth have excellent customer service. Amy Guyett is one of the most organised and driven sales agent I have ever come across. Thank you Amy. It was a pleasure working with you....
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 16, 2019
View all comments (1)
Hi Amramanjari, Many thanks for leaving a lovely review. We are delighted to hear of the fantastic service you received from Amy! Please do get in touch should you need any assistance in the future. Best wishes, Chase Buchanan ...

“More effective than other local Agents...”

Share on :
Dec 13,2019
Minithumbup
By: 'Joanne Fraser'
Dec 13,2019
0 people found
this helpful
Danny and the team took over my property sale from Anthony Roberts in Richmond this summer (2019). I reached out to Danny after dealing with Kristian Fitchett in the Twickenham office as had found him very professional and attentive re a property I was hoping to ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 16, 2019
View all comments (1)
Hi Joanne, Thank you very much for your great comments for both Danny & Kristian, we are delighted that you found the service excellent and we really appreciate your recommendation is much appreciated. Warm regards, Chase Buchanan ...

“We required a viewing at Richmond. Daniel Joh......”

Share on :
Dec 13,2019
Minithumbup
By: 'Shuko Ito'
Dec 13,2019
0 people found
this helpful
We required a viewing at Richmond. Daniel Johns was my Contact in Richmond, he was extremely polite, professional and helpful, I would highly recommend him. We had a very good experience....
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 16, 2019
View all comments (1)
Hi Shuko, Many thanks for your comments and recommendation. We are really pleased to hear that you were impressed with the service from Daniel. Kind regards, Chase Buchanan ...

“Chase & Buchanan offered me excellent service...”

Share on :
Dec 11,2019
Minithumbup
By: 'Dragan Mihic'
Dec 11,2019
0 people found
this helpful
Chase & Buchanan offered me excellent service when recently selling my house with huge difficulties and obstructions from my ex-wife. I just want to say a massive thank to Naj Fox and Steven Crane from the Chase & Buchanan for being so helpful and professional during my ...
read full review
Attachments

Review file
Was this helpful? Yes
By: Chase Buchanan - St Margarets Sales
Dec 17, 2019
View all comments (1)
Dear Dragan, Thank you for your kind feedback about Steven and Naj. We are pleased to hear that you thought Steven and Naj were very professional and supportive during the process of your sale. If you ever need any assistance in the future please do not hesitate to contact us, you know where we are! Kind regards Chase Buchanan ...

“Abdul & Leah, worked very hard in marketing, ......”

Share on :
Dec 09,2019
Minithumbup
By: 'David Doody'
Dec 09,2019
0 people found
this helpful
Abdul & Leah, worked very hard in marketing, organising viewings and managed to let out my property at a challenging time of year. They found a quality tenant who met all the requirements....
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 16, 2019
View all comments (1)
Hi David , Thank you for your lovely review. Leah and Abdul work hard to make the renting process as seamless as possible, so it is great to hear that you had such a positive experience with us. Should you need any further assistance please do not hesitate to get in touch! Best wishes, Chase Buchanan. ...

“After using another agent with very few viewi......”

Share on :
Dec 03,2019
Minithumbup
By: 'Will Drage'
Dec 03,2019
0 people found
this helpful
After using another agent with very few viewings over a 3 month period i switched to Chase Buchanan. Within days i had numerous clients through the door. The whole process was very professional with confirmation mails and calls for when viewings were taking place. They were ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 04, 2019
View all comments (1)
Hi Will, Thank you very much for your comments regarding your recent sale with Chase Buchanan Twickenham, we are delighted that you found the service professional and proactive. And your recommendation is much appreciated. Warm regards, Chase Buchanan ...

“First time buyer...”

Share on :
Nov 27,2019
Minithumbup
By: 'Armineh Khan'
Nov 27,2019
0 people found
this helpful
Amy was brilliant and supported me throughout a very new experience as a first time buyer. There were issues along the way with the solicitors or delays etc., but she stayed on the ball and gave me regular updates. I felt assured as a client. ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Dec 03, 2019
View all comments (1)
Hi Armineh, Many thanks for leaving a lovely review. We are delighted to hear of the fantastic service you received from Amy! We wish you every happiness in your new home and please do get in touch should you need any assistance in the future. Best wishes, Chase Buchanan ...

“Amy at Chase Buchanan was absolutely fantasti......”

Share on :
Nov 03,2019
Minithumbup
By: 'Joel Kelly'
Nov 03,2019
1 people found
this helpful
Amy at Chase Buchanan was absolutely fantastic. She invested a lot of time to make sure our deal went through smoothly. Amy went above and beyond to help us secure our deal and we are very thankful for her hard work. She was always on ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Nov 20, 2019
View all comments (1)
Hi Joel, Thank you for taking the time to leave a lovely review. We are delighted to hear you was impressed by Amy’s fantastic service, at Chase Buchanan this is something we truly take pride in. We wish you every happiness in your new home and look forward to being of assistance in the future! ...

“Amazing service from dedicated and knowledgea......”

Share on :
Oct 19,2019
Minithumbup
By: 'Leah'
Oct 19,2019
1 people found
this helpful
Amazing service from dedicated and knowledgeable agents. Amy helped me so much with my sale and was kind and proactive and al round brilliant! Will definitely use again...
read full review
Was this helpful? Yes
By: Chase Buchanan
Oct 29, 2019
View all comments (1)
Hi Leah, Thank you for leaving such a lovely review. We are delighted to hear you received a fantastic service from Amy. Should you need any further assistance please do not hesitate to get in touch. Chase Buchanan ...

“I had a good feeling about giving our propert......”

Share on :
Sep 26,2019
Minithumbup
By: 'Gracie Turner'
Sep 26,2019
0 people found
this helpful
I had a good feeling about giving our property to Danny and his team to sell given how on the ball & professional they all seemed. I didn't need to have many dealings with or meet too many members of the team, as Danny had our ...
read full review
Was this helpful? Yes
By: Danny Hicks
Oct 07, 2019
View all comments (1)
Thank you so much for your kind words, Grace. We know the sale was rather stressful, for you and your sister and it was great that we all pulled together to get the job done. Thanks again and best wishes to you and your family. Danny ...

“Frustration Resolved...”

Share on :
Sep 21,2019
Minithumbup
Ricky Bajwa
By: 'Michael Goodwin'
Sep 21,2019
1 people found
this helpful
After an achievable Exchange/Completion date lack of imputes by my Solicitor in chasing documents started making these dates a serious impossibility. I contacted Ricky and he got involved in with all parties and acted as an intermediary keeping me updated. After the lack of ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Sep 23, 2019
View all comments (1)
Hi Michael, Thank you for taking the time to leave us a lovely review. We are delighted to have reached completion and it's fantastic to hear that you received such a great service from Ricky. Should you need any further assistance please do not hesitate to get in touch! Warm regards, Chase Buchanan ...

“RENTING A FLAT IN TWICKENHAM:Coming fresh fr......”

Share on :
Sep 19,2019
Minithumbup
By: 'Marine DECONINCK'
Sep 19,2019
3 people found
this helpful
RENTING A FLAT IN TWICKENHAM: Coming fresh from France, it was not easy for the two of us to find a flat to rent that could suit all of our criteria in the short amount of time we had before the beginning of our school ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Sep 20, 2019
View all comments (1)
Dear Marine, Thank you very much for your great comments for Lorenc and Chris. We are delighted that you were so impressed with the service received and that you are really happy in your new home. Your recommendation is much appreciated. Kind regards, Chase Buchanan ...

“found a suitable flat through Lorenc......”

Share on :
Aug 30,2019
Minithumbup
By: 'Mr & Mrs P Thornton'
Aug 30,2019
2 people found
this helpful
Lorenc showed us a flat that we have just moved into. Lorenc’s knowledge of the area is brilliant and helped us make a decision on the flat. Thanks for sorting us out!...
read full review
Was this helpful? Yes
By: Chase Buchanan
Sep 20, 2019
View all comments (1)
Dear Mr & Mrs Thornton, Thank you very much for your review for Lorenc. We are delighted that he helped you with finding your new home and hope you are enjoying it. Kind regards, Chase Buchanan ...

“Lorenc Denzi was very friendly and very helpf......”

Share on :
Aug 30,2019
Minithumbup
By: 'danielle'
Aug 30,2019
1 people found
this helpful
Lorenc Denzi was very friendly and very helpful answered all my questions was there on time. went above and beyond to make sure i got the property i wanted. i would definitely recommend as i received amazing service....
read full review
Was this helpful? Yes
By: Chase Buchanan
Sep 20, 2019
View all comments (1)
Hi Danielle, Many thanks for your lovely comments about the service you received from Lorenc. Your recommendation is much appreciated and we hope you are enjoying your new home. Warm regards, Chase Buchanan ...

“The team worked tirelessly to sell our proper......”

Share on :
Aug 15,2019
Minithumbup
Ricky Bajwa
By: 'tim'
Aug 15,2019
1 people found
this helpful
The team worked tirelessly to sell our property in potentially difficult conditions (Brexit uncertainty) and eventually achieved a good result. Special mention to Amy, who in particular put in a lot of hard work and managed to achieve the sale. Also charged reasonable fees compared ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Sep 20, 2019
View all comments (1)
Hi Tim, Thank you very much for leaving such a lovely review. We are delighted Amy secured the sale for you and provided you with a fantastic service. Should you need any further assistance please do not hesitate to get in touch! Warm regards, Chase Buchanan. ...

“Ellie...”

Share on :
Aug 10,2019
Minithumbup
By: 'Meredith Bennett'
Aug 10,2019
0 people found
this helpful
We could not thank and praise Ellie (Lettings team) more highly. Ellie was professional, courteous and accommodating. We expressed a strong and very keen interest in a property to let and Ellie then efficiently arranging not 1 but 2 separate viewings within 4 hour timescale, then worked and ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Aug 12, 2019
View all comments (1)
Hi Meredith, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear how impressed you have been with Ellie. I know that she will be delighted with your feedback. All the best, Chase Buchanan ...

“Have rented our property through Chase now fo......”

Share on :
Aug 09,2019
Minithumbup
By: 'Sian Jones'
Aug 09,2019
1 people found
this helpful
Have rented our property through Chase now for various years and am writing this review as I would like to make a particular mention of Lorenc. The quality of his service and professionalism in every aspect of the business is top notch. He is extremely ...
read full review
Was this helpful? Yes
By: Chase Buchanan
Aug 28, 2019
View all comments (2)
Dear Sian, We are delighted to hear that Lorenc has provided you with such a great service over the years and really appreciate your comments. Kind regards, Chase Buchanan ...

“Had a lovely experience with a young lady cal......”

Share on :
Aug 07,2019
Minithumbup
By: 'Chloe May'
Aug 07,2019
1 people found
this helpful
Had a lovely experience with a young lady called Emma was very helpful answered all my questions and went above and beyond to ensure me and my partner were satisfied. Thank you!...
read full review
Was this helpful? Yes
By: Chase Buchanan
Aug 08, 2019
View all comments (1)
Hi Chloe, Many thanks for your lovely comments, we are really pleased to hear that you found Emma so helpful and efficient. Warm regards, Chase Buchanan ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:42 AM 30/08/2016 by Fiona Oakley

Awards won by Chase Buchanan

Individual Branch Awards

Richmond, TW9

Hampton Hill, TW12

Twickenham, TW1

Twickenham, TW1

St Margarets, TW1

Isleworth, TW7


As Seen On

Find the Best Agent to
Sell or Rent Your Home