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Since 1994 we have provided a first-class level of service within the Richmond borough. Our success in this competitive and contentious business has been widely recognised and has gained us a number o Read full description...Since 1994 we have provided a first-class level of service within the Richmond borough. Our success in this competitive and contentious business has been widely recognised and has gained us a number of industry awards.
We are members of all the main regulatory bodies and we constantly monitor customer/client feedback to look for possible improvements. Our staff are highly-trained in all aspects of their role and have an ongoing desire to exceed expectations. Our professionalism and transparency is appreciated and consequently a vast amount of our business comes by way of recommendation.
Jul 08,2017
Minithumbup
Jenna McCann
Abdul Miah
By:
Jul 08,2017
0 people found
this helpful
This is the second time I have used Chase Buchanan to rent my property. Abdul and Jenna dealt with the rental in an efficient manner and were able to find new tenants as soon as the previous tenants left due to Jenna ensuring there were a continuous flow of viewings. Throughout the process I was regularly kept informed of progress by Jenna and it was helpful to get feedback from the viewings. If you are a Landlord in Isleworth I highly recommend Chase Buchanan, they are realistic in terms of r...
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Comment on agent fees
Fees are comparable with other large Agencies
Was this helpful? Yes
Jul 04,2017
Minithumbup
Lorenc Denizi
By:
Jul 04,2017
0 people found
this helpful
We have just relocated to UK and renting a suitable property within 5 days was our first priority. Thanks to Lorenc, he showed this very nice flat, which is quite suitable for our family. He took us to property with his own car, sorted many problems that we've faced with, answered all our questions within a very polite way. We really felt to have a first class service from Chase Buchanan. We would like to thank to him once more for all his supports and effords. Hope to work again....
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Was this helpful? Yes
By: Chase Buchanan
Jul 06, 2017
View all comments (1)
Hi Derya & Oguz, Thanks for your kind comments about Lorenc, we are very pleased to hear that you found him so helpful and polite and hope you enjoy your new home. ...
Jun 24,2017
Minithumbup
Lorenc Denizi
By:
Jun 24,2017
0 people found
this helpful
Thank you Lorenc for the best and quick service ever on renting a property.Very professional and polite in whole renting process.😊...
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Was this helpful? Yes
By: Chase Buchanan
Jun 26, 2017
View all comments (1)
Hi Silvana, Many thanks for your kind review, we are delighted you found Lorenc so helpful and hope you will be very happy in your new home. ...
Jun 22,2017
Minithumbup
Renee Acton
Holly Birch
By:
Jun 22,2017
0 people found
this helpful
Renee Acton was a geat help to us in finding the right rental apartment in the area of Brentford-London. The challeges Renee was facing 1) communication with us (living in South Korea), covering an 8 hours time difference between UK and SK), 2) finding a rental apt. which meets our reqs/wishes/budget and 3) signing the rental contract with our corporate finance 4) providing acccess to the apt within 4 days after UK arrival within 21 days !!!! after our first contact by email. Renee thank you...
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Comment on agent fees
na
Was this helpful? Yes
By: Chase Buchanan
Jun 22, 2017
View all comments (1)
Hi Boudy, We are very pleased to hear that you found Renee and Holly so helpful and that they found you the perfect new home. We hope you will be very happy there and if you need our services again, we would be delighted to see you. ...
Jun 10,2017
Minithumbup
Jenna McCann
Abdul Miah
By:
Jun 10,2017
0 people found
this helpful
I have rented my property with Chase Buchanan and the service I received from Jenna and Abdul was very good. I previously had a terrible experience with a letting agent so I was very weary of trusting another one but they were both very patient with me as I decided on which agent to go with and took the time to explain everything in detail. I would recommend them to any other landlords. Hopefully the tenancy will go smoothly....
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Comment on agent fees
The fees are slightly high compared to other agents but I feel you do get slightly more for your money from Chase Buchanan.
Was this helpful? Yes
By: Chase Buchanan
Jun 15, 2017
View all comments (1)
Hi, Thank you ever so much for your great review for Chase Buchanan Isleworth. It is great to hear that you felt fully supported by Abdul and Jenna throughout your letting process and that you would recommend us to other landlords. We look forward to further assisting you, thanks again. ...
Jun 09,2017
Minithumbup
Jenna McCann
By:
Jun 09,2017
0 people found
this helpful
We were only in the area by chance and as soon as Jenna spoke to me on the phone she was more than helpful - extremely friendly in fact. She took notice of what we wanted and within a couple of hours we were meeting her to view a property she suggested. We knew instantly she had got it right for us - we are so excited to move into the property. Jenna has been extremely efficient, friendly and knowledgeable throughout and I am so appreciative and thankful!...
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Was this helpful? Yes
By: Chase Buchanan
Jun 15, 2017
View all comments (1)
Hi Abigail, What a lovely review! Were so glad that you felt Jenna got it right and found you a perfect property in no time. We wish you every happiness in your new home! ...
Jun 08,2017
Minithumbup
Jenna McCann
Abdul Miah
By:
Jun 08,2017
0 people found
this helpful
We recently had the pleasure of working with Ms Jenna McCann and Mr Abdul Miah when looking for our house/flat. From day 1, Jenna was extremely responsive and had great suggestions for houses and flats to view based on what we were looking for. All throughout the negotiations and closing Jenna and Abdul were there quickly handling any issues that may have risen. If the time ever comes when I will be looking for a new home, there isn't any question on who my Realtor will be! :)...
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Comment on agent fees
Fees are quite high, but acceptable
Was this helpful? Yes
By: Chase Buchanan
Jun 15, 2017
View all comments (1)
Hi Milena, Thanks a lot for your review. Its wonderful to hear how responsive Jenna and Abdul were to your queries and needs and fantastic to know that you will return to us if necessary. We wish you every happiness in your new home! ...
Jun 08,2017
Minithumbup
Jenna McCann
By:
Jun 08,2017
0 people found
this helpful
Very pleased with the agency. Jenna was very helpful, kind and did her best to satisfy our needs. Pictures from agency website did reflect current house condition we were shown which is not obvious when i compare other agencies. We are still waiting for moving day but i do believe all will go smoothly as it was at the first day when we met Jenna....
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Comment on agent fees
Little high comparing other agencies but affordable
Was this helpful? Yes
By: Chase Buchanan
Jun 15, 2017
View all comments (1)
Hi Mateusz, Thank you for your review. Its great to hear that you found Jenna helpful and kind throughout your process. We wish you all the best in your new home. ...
Jun 08,2017
Minithumbup
Jenna McCann
Abdul Miah
By:
Jun 08,2017
0 people found
this helpful
We recently had the pleasure of working with Ms Jenna McCann and Mr Abdul Miah when looking for our house/flat. Jenna was extremely friendly and helpful and knew exactly what we was looking for. All throughout the negotiations and closing Jenna and Abdul were there quickly handling any issues that may have risen. When the time comes and we need another property the we will be wanting to use them again....
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Comment on agent fees
For the speed of resolving issues and getting back to me, I think they are good.
Was this helpful? Yes
By: Chase Buchanan
Jun 15, 2017
View all comments (1)
Dear Mr Bell, Thank you for taking the time to write a review. Its great to hear that you had such a good experience that you would use us again. We hope you are very happy in your new home. ...
May 23,2017
Minithumbup
Dawn Platt
By:
May 23,2017
0 people found
this helpful
Dawn was great. Super helpful and responsive. No matter what you ask, she always gets you an answer quick. Sale of the property went through as smoothly as possibly with Dawn's help....
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Was this helpful? Yes
By: ellie blake
May 23, 2017
View all comments (1)
Dear Mark, thank you for your kind words. We couldn't agree more! Dawn is a great asset to our team and always puts 100% effort into all she does. Thanks again, we hope to help you again in the future! ...
May 20,2017
Minithumbup
Dawn Platt
By:
May 20,2017
1 people found
this helpful
Chase Buchanan has provided excellent advice and service culminating in the successful sale of three flats in 2016/2017. Dawn is a very good negotiator, keeping everyone informed during sales process, ensuring a successful outcome for both purchaser and vendor, and pursuing details to be finalised. The advice regarding asking price was spot on - with the price being right, sales were achieved. We are delighted with the service given to us by Chase Buchanan....
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Chase Buchanan
May 22, 2017
View all comments (1)
Thank you for submitting this wonderful review regarding our Richmond Office. We pride ourselves on customer service and always try our best to help make the process' of moving home that little bit easier so your words were great to read on a Monday morning! Thank you! ...
May 10,2017
Minithumbup
Ricky Bajwa
Christina Beckwith
By:
May 10,2017
0 people found
this helpful
Chase have done a superb job of marketing my property. It was sold within two weeks. They were very professional and kept me informed at every step of the process. In particular, Ricky Bajwa went above and beyond to ensure the best possible result. Christina also did a fabulous job ensuring it achieved the best outcome. I recommend the team at Chase to any potential buyer or seller as I found them to be excellent and driven by results....
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
May 11, 2017
View all comments (1)
Thank you ever so much for your kind review Mr Singh. We are delighted that your property was sold quickly to suit your needs and that you felt fully informed throughout the process. If we can be of any assistance in the future, please do not hesitate to get in touch! ...
May 10,2017
Minithumbup
Jenna McCann
Abdul Miah
By:
May 10,2017
0 people found
this helpful
We are extremely pleased with the service we received from Chase Buchanan. From the day of viewing till move in, everthing was taken cared of in orderly manner. Extremely good service! Super highly recommended. Keep up the the brilliant work!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
May 10, 2017
View all comments (1)
Hi Saqib, Thank you so much for your glowing review of Chase Buchanan Isleworth. It is great to hear that the process what smooth for you from start to finish. Should you need any assistance again please do not hesitate to get in touch! ...
May 09,2017
Minithumbup
Jenna McCann
By:
May 09,2017
0 people found
this helpful
I was very happy with the service offered from Chase. Jenna was extremely friendly and helpful considering this is my first time renting....
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Comment on agent fees
good
Was this helpful? Yes
By: Chase Buchanan
May 10, 2017
View all comments (1)
Hi, Thank you for your review of Chase Buchanan Isleworth, in particular your kind words about Jenna. We are so glad she helped you find a property and ease the daunting process of renting for the first time! Should you need any help again please do not hesitate to get in touch! ...
May 03,2017
Minithumbup
Dawn Platt
By:
May 03,2017
0 people found
this helpful
We had a great experience buying a property from Dawn at Chase Buchanan. She helped us move the process along at every stage. In fact, I don't think we would have completed without Dawn's help....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Chase Buchanan
May 03, 2017
View all comments (1)
Hi Mr Howard, We are delighted Dawn helped you buy a property and that you felt she was great. Thank you so much for taking the time out to tell us your thoughts on the help Dawn provided. We hope to help you again in the future. ...
May 03,2017
Minithumbup
Abdul Miah
Jenna McCann
By:
May 03,2017
0 people found
this helpful
From the first contact to the final process Abul has been excellent, the service he has provided has been excellent, very happy....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Chase Buchanan
May 03, 2017
View all comments (1)
Hi Nick, Thank you ever so much for your review. We are delighted that you are happy with the service you received from us. Should you need our help again please do not hesitate to get in touch! ...
Apr 27,2017
Minithumbup
Danny Hicks
Dawn Platt
By:
Apr 27,2017
0 people found
this helpful
Chase Buchanan's Danny Hicks and Dawn Platt represent the absolute peak of professionalism and diligence in a business sector which all too often, and for very good reason, suffers from bad PR. Their communication skills, their spot-on analysis of the housing market, and their continuing oversight into all aspects of a property sale, gives one complete confidence that their advice is the one to listen to. Can't recommend them highly enough....
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Comment on agent fees
Fees very reasonable.
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Hi Paul, Thank you so much for taking the time out to let us know about the wonderful work done by Danny and Dawn. We are very proud of them and pleased they impressed. ...
Apr 27,2017
Minithumbup
Danny Hicks
Dawn Platt
By:
Apr 27,2017
0 people found
this helpful
it was a pleasure to deal with Dawn and Danny at Richmond. Both were extremely helpful, knowledgeable and pro-active in dealing with, ourselves and our buyers. They also assisted willingly in pushing other (not so good) agents within the property chain. I recommend them highly...
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Comment on agent fees
Fees are very reasonable fair, and well earned!
Was this helpful? Yes
By: Chase Buchanan
Apr 27, 2017
View all comments (1)
Dear Mrs Bowen, Thank you very much for your testimonial -we are pleased we could make your experience much more pleasurable. We really appreciate you taking the time out to tell us about the positive experience you have had with Danny and Dawn. ...
Apr 27,2017
Minithumbup
Abdul Miah
By:
Apr 27,2017
1 people found
this helpful
Abdul was very helpfull and friendly. Provided all the relevant informations.he helped me to find my house within a day as I need to move asap....
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Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Hi, We are delighted that Abdul helped you find a property so quickly and that you felt fully informed by Abdul's professional advice. We look forward to helping you again in the future. ...
Apr 27,2017
Minithumbup
Danny Hicks
By:
Apr 27,2017
0 people found
this helpful
Danny and Dawn are the most helpful and reliable agents I have come across during what has been a difficult selling process...
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Was this helpful? Yes
By: Chase Buchanan
Apr 27, 2017
View all comments (1)
Hi Mike, Thank you so much for taking the time out to review Danny and Dawn - we really appreciate it and are pleased they impressed you! ...
Apr 25,2017
Minithumbup
Abdul Miah
Jenna McCann
By:
Apr 25,2017
0 people found
this helpful
Abdul was very courteous and made it very easy for us from initially looking at different properties to then helping us through the process in a helpful and friendly manner. He has always been a phone call away and would deffinetly recommend....
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Comment on agent fees
Agent fees higher than average
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Thank you very much for your review. It is great to hear that Abdul supported you throughout the whole process. Should you need any further assistance please do not hesitate to contact us! ...
Apr 20,2017
Minithumbup
Abdul Miah
Jenna McCann
By:
Apr 20,2017
1 people found
this helpful
Abdul and Jenna were brilliant. Jenna sent me properties in a timely mannner which were suitable, and really helped me when I found one we were really interested in. Abdul supported us through the offer process, he was extremely fair and efficient, and I really appreciate the support he gave me and my partner. I also appreciate the help from the staff member who showed us round - Thank you!...
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Comment on agent fees
Fair price of fees.
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Hi, Thank you ever to much for writing us a review. It really is great to hear that you felt fully supported throughout your whole letting process. Please do not hesitate to contact us should you need our help again! ...
Apr 19,2017
Minithumbup
Kris Elgar
Stephen Crane
By:
Apr 19,2017
1 people found
this helpful
I've always found that I either love or hate estate agents. Thankfully the gang at chase Buchanon in Isleworth fall into the latter category. Kris is a good guy. Courteous, professional with good interpersonal skills. The sale took ages but I always felt I was being dealt with well. I've even recommended them to a friend who has instructed them too. A refferal scheme might be a good idea guys!!!...
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Comment on agent fees
Average
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Hi Derek, We really appreciate your feedback. It's great to hear that you felt fully updated throughout the process and we are thankful for the recommendation to your friend - that speaks for itself! Should you need any assistance in the future please do not hesitate to get in touch! ...
Apr 19,2017
Minithumbup
Ricky Bajwa
By:
Apr 19,2017
1 people found
this helpful
Just sold my house in Isleworth thanks to the help and support from Ricky at Chase. We had an amazing number of viewings with at least 3 providing offers so had a choice of buyers. Great service all the way through the process, many thanks for all you help...
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Comment on agent fees
Fees work ok and held there price from first valuation to putting on the market which was great
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Hi, Thank you so much for your feedback regarding your experience with Chase Buchanan. If we can be of any assistance in the future please do not hesitate to get in touch! ...
Apr 18,2017
Minithumbup
Lianne Gregory
Arabella Skinner
By:
Apr 18,2017
0 people found
this helpful
Good, we wanted Tenants found as quickly as possible and Chase Buchanan obliged, after very importantly to us turning down a tenant who had potential to be difficult.The Agents displayed energy and enthusiasm, there was an impression of `buzz` and graft in the Office whenever we attended and a work ethic totally missing from one of your rivals which is why we changed....
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Comment on agent fees
Good, as above Chase Buchanan provided and delivered a service. We expected to pay whilst changing agents. The Inventory Fees are high but they were very thorough.
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Hi Steven, Thank you for your kind words, we are very pleased to hear that you found our staff energetic and enthusiastic. We hope to work with you again in the future. ...
Apr 18,2017
Minithumbup
Jade Ridgers
By:
Apr 18,2017
0 people found
this helpful
What an absolute pleasure it was once again to find a house through Chase Buchanan. Jade done so much for us in locating the right properties and knew exactly what we were looking for and found it for us....
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Comment on agent fees
AGents fees a little expensive however!
Was this helpful? Yes
By: Chase Buchanan
Apr 19, 2017
View all comments (1)
Thanks Tracey for passing on your kind comments regarding Chase and Jade. We are so pleased to hear you are a returning client and would recommend us once more! If we can be of any assistance in the future, please do not hesitate to get in touch! ...
Apr 18,2017
Minithumbup
Jade Ridgers
By:
Apr 18,2017
0 people found
this helpful
Jade's enthusiasm and professionalism was very much appreciated in finding our new home, she's a great asset to Chase Buchanan, we were in great hands...
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Comment on agent fees
£400 is a lot but then renting is expensive
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Hi John, Thank you for your lovely comments regarding Jade, we hope you will be very happy in your new home and that we can help you again in the future. Chase Buchanan, St Margarets ...
Apr 16,2017
Minithumbup
Jenna McCann
Abdul Miah
By:
Apr 16,2017
1 people found
this helpful
Both Jenna and Abdul were very courteous, helpful and quick to reply to any queries both via the phone or email....
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Comment on agent fees
Fees are reasonable and all outlined in advance
Was this helpful? Yes
By: Chase Buchanan
Apr 18, 2017
View all comments (1)
Hi, Thank you for your feedback. We really appreciate you taking the time to write a review and look forward to assisting you again in the future. ...
Apr 16,2017
Minithumbup
Dawn Platt
Danny Hicks
By:
Apr 16,2017
1 people found
this helpful
Dawn Platt was absolutely fantastic from start to finish and truly went above and beyond throughout the entire process. She's highly competent, reliable, knowledgable and would always respond to all correspondence imminently. If it wasn't for her I wouldn't have got the property I purchased, I can't thank her enough. Her colleague Danny Hicks was equally as helpful, diligent and proficient at all times, consequently making them a fantastic team. I'm extremely happy with my purchase and will enjo...
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Was this helpful? Yes
By: Chase Buchanan
Apr 18, 2017
View all comments (1)
Thank you so much for your feedback, Mr Callister! We are so grateful you took the time out to submit a review. ...
Apr 10,2017
Minithumbup
Jenna McCann
Abdul Miah
By:
Apr 10,2017
1 people found
this helpful
Very happy with the service from both Jenna and Abdul. I will use again to let properties in the future....
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Comment on agent fees
as requested
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Hi Robin, Thanks a lot for your comment. It's great to hear that you were happy with the service you received and we look forward to working with you again. ...

NAEA ARLA


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Last updated at 10:42 AM 30/08/2016 by Fiona Oakley

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Last updated at 10:42 AM 30/08/2016 by Fiona Oakley

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Hampton Hill
101 High Street, Hampton Hill TW12 1NJ
(34)
Isleworth
7 Odeon Parade, 480 London Road, Isleworth TW7 4DE
(85)
Residential Concierge
141-143 High Street, Hampton Hill TW12 1NJ
(14)
show all branches (7)
Richmond
20 Red Lion Street, Richmond TW9 1RW
(15)
St Margarets
124 St Margarets Road, St Margarets TW1 2AA
(31)
Twickenham Lettings
122 Heath Road, Twickenham TW1 4BW
(42)
Twickenham Sales
4 York Street, Twickenham TW1 3LD
(32)


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