<p>
Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an <a h
Read full description...<p>
Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an <a href="https://www.allagents.co.uk/league-tables/estate-agents/london/">established estate agency in London</a> with many prizes awarded for our service. We have estate agent office branches in the Twickenham area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth.
<br />
<h2> Why Chace Buchanan estate agents?</h2>
Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation.
<br />
<h2> Why move to Richmond borough in London ?</h2>
Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.
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“Chase Buchanan lettings...”

Nov 16,2018
Minithumbup
By: 'David D.'
Nov 16,2018
0 people found
this helpful
Jenna & Abdul did a great professional job in marketing and letting our property QUICKLY! The images and supporting text helped promote our property very well!...
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Comment on agent fees
We feel that the agents fees are acceptable for the work involved.
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By: Chase Buchanan
Nov 16, 2018
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Hi David, Thank you for taking the time to leave a review. A quick let is a great success and we pride ourselves on how we market properties to achieve this. We are here to help should you need any further assistance! Warm regards, Chase Buchanan. ...

“Great agents and superb feed....”

Nov 15,2018
Minithumbup
By: 'James'
Nov 15,2018
0 people found
this helpful
I approached Chase Buchanan as my property had been on the market for a while with a couple of so called the bigger agents and had no luck finding tenants for me. Once approached Chase, Chelsea and Aiden were both superb. Chelsea found the tenants ...
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Comment on agent fees
Great fees.
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“Returning customer...”

Nov 15,2018
Minithumbup
By: 'SD'
Nov 15,2018
0 people found
this helpful
Chelsea has found me my last three properties I moved into. She's is very professional, personable, I recommend her to everyone I know!...
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Comment on agent fees
Standard fees
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“most helpful...”

Nov 15,2018
Minithumbup
By: 'Alan P'
Nov 15,2018
0 people found
this helpful
I have had a business relationship with Chase @ Twickenham and especially Chelsea for approx 3 years. I find the service provided to be first class and no nonsense. They mange to find tenants for a number of our properties and are always the first agents in ...
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Comment on agent fees
Good
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“Outstanding...”

Nov 15,2018
Minithumbup
By: 'Ryan Cox'
Nov 15,2018
0 people found
this helpful
Chelsea clearly did everything in her power to find us the right property and we can't thank her enough for making the whole process run so smoothly....
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Comment on agent fees
Very reasonable, was happy with the overall price.
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“Five star experience...”

Nov 15,2018
Minithumbup
By: 'Charlene'
Nov 15,2018
0 people found
this helpful
I walked into the Twickenham Lettings office in desperate need to find a property to move into before the end of the month! Chelsea sat me down calmed my nerves and promised she would be able to find me something! She kept to her promise ...
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Comment on agent fees
Fantastic.
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“Professional polite and courteous...”

Nov 15,2018
Minithumbup
By: 'Wobbie'
Nov 15,2018
0 people found
this helpful
I was extremely impressed with the young lady ( Chelsea Ryan ) who showed me and my partner around the property not only did she make us feel welcome, but she was very knowledgeable About the property we are interested in. It made a huge difference to ...
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Comment on agent fees
Very reasonable
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“Highly recommend...”

Nov 15,2018
Minithumbup
By: 'Exceptional service'
Nov 15,2018
1 people found
this helpful
Fantastic customer service from both Jenna and Abdul . Always willing to go the extra mile when needed. Thank You guys for everything !...
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By: Chase Buchanan
Nov 16, 2018
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Hi, Many thanks for your fantastic review, we pride ourselves in offering an above and beyond service and its great to hear that you experienced this from Jenna and Abdul. Should you need any further assistance, please do not hesitate to contact us! ...

“Faultless from start to finish...”

Nov 15,2018
Minithumbup
By: 'Thakur'
Nov 15,2018
0 people found
this helpful
I have a few properties with this office and I have to say they never disappoint me. Clear communication and advice from start to finish and I always know they have my best interest in mind. Well done guys and keep up the good work....
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Comment on agent fees
Good
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By: Chase Buchanan
Nov 16, 2018
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Hi Thakur, Thank you for your lovely review. We believe clear communication is key in securing deals and we're proud of the previous successes we have had with you and look forward to working with you in the future. Warm regards, Chase Buchanan. ...

“Happy Cleint...”

Nov 13,2018
Minithumbup
By: 'Happy Client'
Nov 13,2018
2 people found
this helpful
A big thank you to Abdul and Jenna for finding my family a property - efficient, organized and a great team....
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Comment on agent fees
Good
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By: Chase Buchanan
Nov 13, 2018
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Hi, Many thanks for your review. We're glad that we helped find you a property and wish you every happiness in your new home. Warm regards, Chase Buchanan. ...

“Excellent service...”

Nov 12,2018
Minithumbup
By: 'harinder'
Nov 12,2018
1 people found
this helpful
I had the pleasure of dealing with Jenna at Chase Buchanan In Isleworth and she made my search process so much easier. She was very professional and all the advice she gave was useful. I would definitely recommend!...
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By: Chase Buchanan
Nov 13, 2018
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Hi Harinder, Thank you for your lovely review, its great to hear that Jenna eased the process for you! Should you need any further assistance please do not hesitate to contact us. ...

“Nice and Easy...”

Nov 10,2018
Minithumbup
By: 'Mooney'
Nov 10,2018
0 people found
this helpful
Scott was confident and efficient in securing for me a nice rental property. He listened to what I wanted and managed to get me a nice place at a reasonable rent....
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By: Chase Buchanan
Nov 15, 2018
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Many thanks for your kind comments for Scott, we are delighted he found you a nice home and hope you enjoy it. Warm regards, Chase Buchanan ...

“Anna Masters...”

Nov 09,2018
Minithumbup
By: 'Chrissie Hunter'
Nov 09,2018
0 people found
this helpful
Anna was at all times professional but approachable and was willing to go that little bit further in order to assist in both the successful sale of my bungalow and purchase of my flat. I was also given valuable advice on all matters related to ...
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Comment on agent fees
I think the fees are satisfactory
Was this helpful? Yes
By: Chase Buchanan
Nov 14, 2018
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Thank you for your review Chrissie. We're glad that you had a positive experience with us and please get in touch should you need any further assistance! ...

“Very impressed with my experience, with out a doubt one of the best agents I've ever come across....”

Nov 08,2018
Minithumbup
By: 'John turner'
Nov 08,2018
1 people found
this helpful
Chelsea is just fantastic, she has rented out my home for several years and the service she gives is second to none. Highly recommend he and the team at Twickenham....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Chase Buchanan
Nov 09, 2018
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Hi John, Thank you very much for your wonderful review for Chelsea, it's great to hear she has looked after you for several years now and your loyalty is much appreciated. Warm regards, Chase Buchanan ...

“Always Consitent And Friendly...”

Nov 08,2018
Minithumbup
By: 'Elena Sanchez'
Nov 08,2018
1 people found
this helpful
Chelsea has looked after my portfolio of properties for 2 years now, she has always been very professional, personable and friendly. I would recommend her and her team to everyone....
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Was this helpful? Yes
By: Chase Buchanan
Nov 09, 2018
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Hi Elena, Thank you very much for your lovely comments for Chelsea, it's great to hear that she has looked after you so well and we really appreciate your loyalty to Chase Buchanan. Warm regards, Chase Buchanan ...

“Efficient Service...”

Nov 07,2018
Minithumbup
By: 'Alpha'
Nov 07,2018
1 people found
this helpful
Efficient administration and friendly team. Always available to speak with on any issues. Have a number of properties with this office, management services are very good....
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Comment on agent fees
Always up for negotiation
Was this helpful? Yes
By: Chase Buchanan
Nov 07, 2018
View all comments (1)
Hi Alpha, Many thanks for your lovely review. We like to build a good relationship with our landlords and it is our pleasure to be able to assist on multiple properties. Should you need our assistance in the near future please do not hesitate to get in touch. Warm regards, Chase Buchanan. ...

“Outstanding...”

Nov 07,2018
Minithumbup
By: 'Lee'
Nov 07,2018
1 people found
this helpful
It's mine and my partners first time moving and we could not have asked for any more, From start to finish Jenna has been amazing during this stressful time. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Nov 09, 2018
View all comments (1)
Hi Lee, Thank you for your lovely review. Moving can certainly be very stressful so its great to hear that Jenna could alleviate some of this stress for you. We wish you every happiness in your new home. Warm regards, Chase Buchanan ...

“Brilliant!...”

Nov 06,2018
Minithumbup
By: 'Chloeroberts'
Nov 06,2018
1 people found
this helpful
Jenna has been amazing through the whole journey of me and my partner moving for the first time! I've had a lot of questions and have contacted her quite a lot as I'm a nervous wreck but each time she has been happy ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Nov 06, 2018
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Hi Chloe, Thank you for leaving such a lovely review! It's great to hear that Jenna supported you throughout the renting process, it certainly can be daunting. We wish you every happiness in your new home and should you need any further assistance please do not hesitate to get in touch! ...

“Chase Buchanan...”

Nov 06,2018
Minithumbup
By: 'Imran'
Nov 06,2018
0 people found
this helpful
Dealing with Jenna for renting a property has been a very pleasant experience. She is very professional and possesses excellent administrative skills....
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By: Chase Buchanan
Nov 06, 2018
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Hi Imran, Thank you for your lovely review. Its fantastic to hear how highly you praise Jenna's service and that she provided a pleasant rental experience. Should you need any further assistance please do not hesitate to get in touch! ...

“Highly recommend...”

Nov 06,2018
Minithumbup
By: 'Sam'
Nov 06,2018
0 people found
this helpful
Many thanks to Jenna for providing a fantastic and hassle-free service. We were always kept informed and she did not hesitate to answer all our questions! Very professional from start to finish. Highly recommend....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Chase Buchanan
Nov 06, 2018
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Hi Sam, Your comments about Jenna's service are much appreciated and we thank you for taking the time to leave a review. Should you need any further assistance please do not hesitate to get in touch! ...

“Juliana was professional and very helpful...”

Nov 06,2018
Minithumbup
By: 'Susan'
Nov 06,2018
0 people found
this helpful
I had the pleasure of dealing with Juliana at Chase Buchanan In Hampton Hill and she made my search process so much easier. She was very professional and all the advice she gave was useful. I would definitely recommend!...
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By: Lianne Gregory
Nov 15, 2018
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Dear Susan, We are so pleased to hear that Juliana made your search easier. I hope you are very happy in your new home! Any questions along the way, please feel free to contact us. Best wishes, Lianne Gregory ...

“Great service...”

Nov 05,2018
Minithumbdown
By: 'Bethan and Ed'
Nov 05,2018
0 people found
this helpful
Many thanks to Kris for making our house purchase fast and easy. He kept us in the loop and was quick to answer question or sort any issues....
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By: Chase Buchanan
Nov 06, 2018
View all comments (1)
Hi Bethan and Ed, Thank you for taking the time to leave a review. We're glad to hear that you felt supported by Kris throughout the purchase, and wish you every happiness in your new home! Warm regards, Chase Buchanan. ...

“Very professional...”

Nov 04,2018
Minithumbup
By: 'Edmond'
Nov 04,2018
2 people found
this helpful
From the first meeting we had at the property, she was very professional and honest and made me feel like I knew her along time....
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Nov 09, 2018
View all comments (1)
Hi Edmond, Great review for Chelsea, we are really pleased you found her so efficient and friendly and we appreciate your review. Kind regards, Chase Buchanan ...

“Hardip...”

Nov 02,2018
Minithumbup
By: 'Hardip'
Nov 02,2018
2 people found
this helpful
Good service all-around from the whole team. Our contact point kept us fully informed of all comings and goings. We achieved the required rent. Success...
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Comment on agent fees
Its the same rate as most of the other estate agents, though lower than some of the pricier ones.
Was this helpful? Yes
By: Chase Buchanan
Nov 09, 2018
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Many thanks for your review Hardip, We are very pleased that you found the service so efficient and successful. Warm regards, Chase Buchanan ...

“Professional and efficient...”

Nov 01,2018
Minithumbup
By: 'Deborah'
Nov 01,2018
2 people found
this helpful
I would highly recommend Chelsea as an agent to everyone I know. She is highly professional and personable! She is very efficient and goes the extra mile What more could you ask for!...
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By: Chase Buchanan
Nov 09, 2018
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Hi Deborah, It's great to hear that you were so impressed with the service provided by Chelsea and we really appreciate your review. Warm regards, Chase Buchanan ...

“Thank you...”

Nov 01,2018
Minithumbup
By: 'Louise'
Nov 01,2018
1 people found
this helpful
Thanks to Nick's hard work and professionalism the task of finding our first flat was easy and stress free. Nick is an agent that genuinely cares and will go the extra mile...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Nov 09, 2018
View all comments (1)
Hi Louise, We hope you are enjoying your new home and are delighted to hear that Nick made your experience simple and stress free. Warm regards, Chase Buchanan ...

“Speedy responses, friendly manner!...”

Oct 31,2018
Minithumbup
By: 'Pierre'
Oct 31,2018
0 people found
this helpful
Jenna has taken care of us throughout the process with a friendly and efficient manner. Always being on hand to answer any questions we may have....
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Was this helpful? Yes
By: Chase Buchanan
Oct 31, 2018
View all comments (1)
Hi Pierre, Thank you so much for taking the time to leave a review. It's lovely to hear that Jenna has supported you efficiently throughout the process. Warm regards, Chase Buchanan ...

“Easy and straighforward...”

Oct 31,2018
Minithumbup
By: 'Dan'
Oct 31,2018
0 people found
this helpful
We were looking for a good place at a good price and we succeeded but jenna made it easy and comfortable to sort out what we needed to know and what we had to do. Just looking forward to getting moved in now as the ...
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Comment on agent fees
Expensive, I know moving house is but that's a high sum.
Was this helpful? Yes
By: Chase Buchanan
Oct 31, 2018
View all comments (1)
Hi Dan, Thank you for leaving us a review. We're glad to know that Jenna helped find you a suitable property and made the experience pleasant. We wish you every happiness in your new home and should you need any further assistance please do not hesitate to contact us. ...

“Absolute star and very professional human being....”

Oct 31,2018
Minithumbup
By: 'Kris'
Oct 31,2018
2 people found
this helpful
I have been renting for over 15 years and Chelsea is by far the most professional and caring agent I have delt with so far. Full stop....
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Was this helpful? Yes
By: Chase Buchanan
Nov 05, 2018
View all comments (1)
Hi Kris, That's fantastic praise for Chelsea, the best agent you have dealt with, in 15 years. Thank you very much for posting this and we hope we can help again in the future. Warm regards, Chase Buchanan ...

“Thank you...”

Oct 31,2018
Minithumbup
By: 'Ed'
Oct 31,2018
3 people found
this helpful
Nick did a great job in finding the right tenants in a short space of time. Much appreciated and thanks for all the hard work!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Nov 05, 2018
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Hi Ed, Many thanks for your wonderful review for Nick, it's great to hear that you found him so efficient and we hope to be of service again in the future. Kind regards, Chase Buchanan ...

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
120 4 278 21 74 1 41 4 7 5

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:42 AM 30/08/2016 by Fiona Oakley

Awards won by Chase Buchanan

Individual Branch Awards

Hampton Hill, TW12

Twickenham, TW1

Twickenham, TW1

St Margarets, TW1

Hampton Hill, TW12

Richmond, TW9

Isleworth, TW7


Hampton Hill
101 High Street, Hampton Hill TW12 1NJ
(75)
Isleworth
7 Odeon Parade, 480 London Road, Isleworth TW7 4DE
(192)
Residential Concierge
141-143 High Street, Hampton Hill TW12 1NJ
(14)
show all branches (7)
Richmond
20 Red Lion Street, Richmond TW9 1RW
(31)
St Margarets
124 St Margarets Road, St Margarets TW1 2AA
(53)
Twickenham Lettings
122 Heath Road, Twickenham TW1 4BW
(139)
Twickenham Sales
4 York Street, Twickenham TW1 3LD
(44)


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