At Charters we believe that reputation and professionalism is everything. Coupled with our energetic and passionate approach to property we believe we have created a specialist Agency providing a Firs Read full description...At Charters we believe that reputation and professionalism is everything. Coupled with our energetic and passionate approach to property we believe we have created a specialist Agency providing a First Class Property Service for homeowners, buyers, landlords and businesses in Winchester and the surrounding villages.
Charters Estate Agents



Properties for Sale
Properties to Rent

“Exceptional Service...”

Feb 12,2019
Minithumbup
By: 'Alan'
Feb 12,2019
0 people found
this helpful
Charters is an outstanding estate agents and I am delighted with the service I have received on my recent project, where I worked especially closely with Nony and Fiona. Apart from being particularly hard working and proactive they were extremely polite, professional and a pleasure ...
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Comment on agent fees
Very fair
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“Knowledgable and enthusiastic...”

Feb 12,2019
Minithumbup
By: 'Pete K'
Feb 12,2019
0 people found
this helpful
If you use Nony you can trust it will be done! Brilliant at keeping people up to date on everything, especially knowledgeable on the market situation which is clearly generated from masses of experience. Exudes a lovable crazy energy with a contagious enthusiasm which makes ...
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Comment on agent fees
Fees are a little higher than others but you usually get what you pay for
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“Excellent customer relations...”

Feb 12,2019
Minithumbup
By: 'Camilla'
Feb 12,2019
0 people found
this helpful
Nony and her team are what I like to call 'house hunting angels'. They fully understand as a buyer what you are looking for and they are always proactively sending properties and highlighting when new properties come onto the market - even arranging viewings on ...
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“Fantastic customer service...”

Feb 11,2019
Minithumbup
By: 'Colette S'
Feb 11,2019
0 people found
this helpful
We couldn't recommend this agency more. The staff were friendly, helpful and went above and beyond to help sell our house. They kept us informed every step of the way and held our hands when things were stressful! They have a sound knowledge of the ...
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Comment on agent fees
Good
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“Helpful and friendly...”

Feb 11,2019
Minithumbup
By: 'Best in Hampshire'
Feb 11,2019
0 people found
this helpful
After spending six months searching for the right property I was lucky enough to come into contact with Charters in Winchester. The most informed and knowledgable bunch since I'd started looking as I relocated from London. Thank you....
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Comment on agent fees
Good
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“Faultless...”

Feb 11,2019
Minithumbup
By: 'Jane W'
Feb 11,2019
0 people found
this helpful
The hardest working estate agency we had the pleasure of dealing with. We would recommend in a heartbeat. Thank you for your tenacity and advice....
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Comment on agent fees
Good
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“First Class Service!...”

Feb 02,2019
Minithumbup
By: 'Tim and Linda'
Feb 02,2019
0 people found
this helpful
Our home was valued by Jonathan Waugh whom we found to be highly professional, friendly, polite and extremely helpful. Matthew Newman showed us around several properties and was equally superb. We decided not to move yet and felt we may have wasted their time but ...
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Comment on agent fees
We didn't get as far as discussing fees so can't comment.
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“Very proactive agent...”

Jan 28,2019
Minithumbup
By: 'Delia Edwards'
Jan 28,2019
0 people found
this helpful
Great team to work with. The office is always buzzing. The team are always enthusiastic, upbeat with a can do approach - really refreshing....
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Comment on agent fees
In line with the Winchester market
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“Mr...”

Jan 25,2019
Minithumbup
By: 'Mitchell'
Jan 25,2019
1 people found
this helpful
Excellect service, on time very good take up update and follow up. Would recommend them to others in respect of the service offered....
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Comment on agent fees
Fair
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“pleasant experience...”

Jan 23,2019
Minithumbup
By: 'Julia A'
Jan 23,2019
1 people found
this helpful
polite, pleasant staff, helpful and professional approach. Nice chat with Dale on our requirements. Seemed to understand what we are looking for....
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“Fantastic service - Highly recommended...”

Jan 23,2019
Minithumbup
By: 'Repton5'
Jan 23,2019
0 people found
this helpful
Charters have exceeded all expectation of an estate agent!! As a first time seller I was apprehensive of selling my home however the Chandlers Ford team were faultless. From the moment I put my house on the market the communication was excellent being able to ...
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Comment on agent fees
Good
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“Brilliant First Experience...”

Jan 23,2019
Minithumbup
By: 'walthyd'
Jan 23,2019
0 people found
this helpful
My first experience selling a home with these guys and they provided an upstanding service with an honest approach throughout. I won't name the individuals involved in the sale but from original sale of the property through to completion, including all the sales chasing, meant ...
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Comment on agent fees
Cracking value for the excellent service provided!
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“Excellent Service...”

Jan 23,2019
Minithumbup
By: 'Ben Olds'
Jan 23,2019
0 people found
this helpful
I have dealt with Charters on numerous occasions and have recieved excellent service on all of my firms transactions. We rely on honest, hard working and knowledgable local professionals and all of the staff provide this and more....
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Comment on agent fees
Good
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“Wonderful Service...”

Jan 23,2019
Minithumbup
By: 'Gavin'
Jan 23,2019
2 people found
this helpful
Charters have managed my rental for several years without incident, and I am pleased to say the property has hardly been left empty without a tenant during this time. Great service thank you Charters!...
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Comment on agent fees
Good fees good value for the service.
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“used for sale and purchase !!...”

Jan 23,2019
Minithumbup
By: 'Justine Mccourt'
Jan 23,2019
2 people found
this helpful
Couldn't recommend highly enough !! My partner and I used Charters to sell our home which was sold on the first viewing for the full asking price, then within days they had found us our dream home. We felt that the constant communication from Jo Goddard ...
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“2 quick sales...”

Jan 22,2019
Minithumbup
By: 'Becky'
Jan 22,2019
1 people found
this helpful
When selling my house in Chandlers Ford I felt Charters gave me fantastic advice and managed to achieve a sale price above what the other local agents had recommended I even ask. Not only this as the first sale fell through they managed to sell ...
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Comment on agent fees
Not the cheapest but I was looking for a knowledgeable agent I trusted rather than just a cheap fee.
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“Selling made easy!...”

Jan 22,2019
Minithumbup
By: 'Justin Nicholson'
Jan 22,2019
3 people found
this helpful
What a breath of fresh air to have an agent looking after you from Concept to Completion and beyond. The services provided by Charters Estate Agents when selling my home made what should have been a stressful time so much more enjoyable. Thanks especially to ...
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“Outstanding communication...”

Jan 22,2019
Minithumbup
By: 'Vicky'
Jan 22,2019
0 people found
this helpful
Right from the start of selling my property Charters have given me 100% commitment, communication and the feeling that they are doing their best to get the right people through my door. My house was sold within 2 weeks at a realistic price. Very impressed and will ...
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Comment on agent fees
Good
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“What a refreshing change...”

Jan 22,2019
Minithumbup
By: 'Landlord Romsey'
Jan 22,2019
3 people found
this helpful
Charters were excellent in every way when I chose them to let my property in Winchester. The staff at the Winchester branch are consummate professionals in every way. They give a service that I have not experienced with other agents which is basically doing what ...
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Comment on agent fees
Fees are very fair for the service received
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“Excellent Service...”

Jan 22,2019
Minithumbup
By: 'Alan'
Jan 22,2019
0 people found
this helpful
I used Charters to sell our development in Four Marks. I retained the services of their Alton branch and Land & New Homes department and both worked tirelessly on my behalf to help me secure a site in central Alton against much competition. Once on site, ...
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Comment on agent fees
Very fair
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“Stress free move...”

Jan 22,2019
Minithumbup
By: 'Kate'
Jan 22,2019
1 people found
this helpful
The professional yet friendly approach made my move relatively stress free. Robert accurately valued my property and then Jo took over and saw my sale through to completion, which I have to thank her for - would definitely recommend...
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Comment on agent fees
Good
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“Economical with the truth...”

Sep 20,2018
Minithumbdown
By: 'DEB'
Sep 20,2018
1 people found
this helpful
They somehow "forgot" to tell me that completion would not be until 3 months after I had paid a 10% deposit to exchange, after the solicitors they recommended (The Partnership) had assured me completion would take 1 to 2 weeks. The house was also with other agents, so I ...
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By: John
Sep 23, 2018
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Yes, this is Charters all over. They say they are different from other agents......yes.......much worse......liars ...

“Confused Staff & Disappointing...”

Aug 30,2018
Minithumbdown
By: 'Let Down Vendor'
Aug 30,2018
5 people found
this helpful
We were promised the Earth, a completely different approach to selling! Well we weren't disappointed, we have never come across anything like it! Confused staff, nobody in the office to answer our calls, sub contracted personnel who don't keep in direct contact with Office, staff ...
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Comment on agent fees
Average
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By: Paul Walsh
Oct 27, 2018
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Fake offers, mismanaging sales......all standard training for staff here ...

“Absolutely appalling agency, with zero respect or regard for tenants. ......”

Nov 15,2017
Minithumbdown
By: 'HampshireTenant'
Nov 15,2017
7 people found
this helpful
Absolutely appalling agency, with zero respect or regard for tenants. There is an arrogance and superiority held by staff members, they seem to feel they are above their customers. I moved into a pricey house 2 months ago, and it's been a constant fight with them ...
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Comment on agent fees
Expensive - around £450 for what basically included one viewing and a £25 credit check. And lots of lies and misrepresentations about the property.
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“Absolutely shocked at the customer service received by this estate ......”

Oct 16,2017
Minithumbdown
By: 'Winchester Resident'
Oct 16,2017
7 people found
this helpful
Absolutely shocked at the customer service received by this estate agency. Frequently would not respond to email queries and when an important appointment was messed up at their end they refused to apologise and made continuous excuses. Whenever we had a complaint or query (there ...
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Comment on agent fees
Standard
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By: John
Sep 23, 2018
View all comments (1)
I am not surprised. I too had no response to e-mails, the telephone would ring and ring and when I questioned something they had done they refused to admit their mistake despite me having a screenshot of it. Liars! ...

“Terrible agent, refused to let me view a property because ......”

Jun 24,2017
Minithumbdown
By: 'Jane Robertson'
Jun 24,2017
5 people found
this helpful
Terrible agent, refused to let me view a property because they were chock a block to quote the idiot I spoke to. I went to the property anyway and the owner told me Charters had advised him an hour before there was no interest, it ...
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“*value your home at well above current prices, let you ......”

Aug 12,2016
Minithumbdown
By: 'Wintonian'
Aug 12,2016
7 people found
this helpful
*value your home at well above current prices, let you think that they can achieve those prices and then when the first offer comes in, negociate totally on behalf of the purchaser. They have no loyalty to their customers, they are only interested in their ...
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Comment on agent fees
Average high st prices
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“If I could choose half a star I would. This ......”

Apr 15,2016
Minithumbdown
By: 'Anon2016'
Apr 15,2016
5 people found
this helpful
If I could choose half a star I would. This agency is such a let down. All promises, absolutely no proactive staff, same excuses time and time again, very wrong evaluations and absolutely no idea how to sell. Don't be fooled by well dressed office, ...
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What agent could do to change your mind?
Average
Attached Files
Comment on agent fees
Average
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 2 14 3 3 1 2 1

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Charters Estate Agents

Individual Branch Awards


Alresford
The Old Post Office, 17 West Streett, Alresford SO24 9AB
(1)
Alton
Julius Caesar House, 66 High Street, Alton GU34 1ET
(2)
Bishops Waltham
Kates Korner, High Street, Bishops Waltham SO32 1AB
(1)
show all branches (8)
Eastliegh
13 Oakmount Road, Eastleigh SO53 2LG
(3)
Farnham
40 Downing Street, Farnham GU9 7PH
(1)
Head Office
Winchester House, Basingstoke Road, Kings Worthy SO23 7QF
(1)
Romsey
37 The Hundred, Romsey SO51 8GE
(1)
Winchester
2 Jewry Street, Winchester SO23 8RZ
(18)


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