At Charters we believe that reputation and professionalism is everything. Coupled with our energetic and passionate approach to property we believe we have created a specialist Agency providing a Firs Read full description...At Charters we believe that reputation and professionalism is everything. Coupled with our energetic and passionate approach to property we believe we have created a specialist Agency providing a First Class Property Service for homeowners, buyers, landlords and businesses in Winchester and the surrounding villages.
Charters Estate Agents

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“Economical with the truth...”

Sep 20,2018
Minithumbdown
By: 'DEB'
Sep 20,2018
1 people found
this helpful
They somehow "forgot" to tell me that completion would not be until 3 months after I had paid a 10% deposit to exchange, after the solicitors they recommended (The Partnership) had assured me completion would take 1 to 2 weeks. The house was also with other agents, ...
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By: John
Sep 23, 2018
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Yes, this is Charters all over. They say they are different from other agents......yes.......much worse......liars ...

“Confused Staff & Disappointing...”

Aug 30,2018
Minithumbdown
By: 'Let Down Vendor'
Aug 30,2018
5 people found
this helpful
We were promised the Earth, a completely different approach to selling! Well we weren't disappointed, we have never come across anything like it! Confused staff, nobody in the office to answer our calls, sub contracted personnel who don't keep in direct contact with ...
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Comment on agent fees
Average
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By: Paul Walsh
Oct 27, 2018
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Fake offers, mismanaging sales......all standard training for staff here ...
Nov 15,2017
Minithumbdown
By: 'HampshireTenant'
Nov 15,2017
7 people found
this helpful
Absolutely appalling agency, with zero respect or regard for tenants. There is an arrogance and superiority held by staff members, they seem to feel they are above their customers. I moved into a pricey house 2 months ago, and it's been a constant fight with ...
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Comment on agent fees
Expensive - around £450 for what basically included one viewing and a £25 credit check. And lots of lies and misrepresentations about the property.
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Oct 16,2017
Minithumbdown
By: 'Winchester Resident'
Oct 16,2017
7 people found
this helpful
Absolutely shocked at the customer service received by this estate agency. Frequently would not respond to email queries and when an important appointment was messed up at their end they refused to apologise and made continuous excuses. Whenever we had a complaint or query (there ...
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Comment on agent fees
Standard
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By: John
Sep 23, 2018
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I am not surprised. I too had no response to e-mails, the telephone would ring and ring and when I questioned something they had done they refused to admit their mistake despite me having a screenshot of it. Liars! ...
Jun 24,2017
Minithumbdown
By: 'Jane Robertson'
Jun 24,2017
5 people found
this helpful
Terrible agent, refused to let me view a property because they were chock a block to quote the idiot I spoke to. I went to the property anyway and the owner told me Charters had advised him an hour before there was no interest, it ...
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Aug 12,2016
Minithumbdown
By: 'Wintonian'
Aug 12,2016
6 people found
this helpful
*value your home at well above current prices, let you think that they can achieve those prices and then when the first offer comes in, negociate totally on behalf of the purchaser. They have no loyalty to their customers, they are only interested in their ...
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Comment on agent fees
Average high st prices
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Apr 15,2016
Minithumbdown
By: 'Anon2016'
Apr 15,2016
4 people found
this helpful
If I could choose half a star I would. This agency is such a let down. All promises, absolutely no proactive staff, same excuses time and time again, very wrong evaluations and absolutely no idea how to sell. Don't be fooled by well dressed office, ...
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What agent could do to change your mind?
Average
Attached Files
Comment on agent fees
Average
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Awards won by Charters Estate Agents

Individual Branch Awards


Alresford
The Old Post Office, 17 West Streett, Alresford SO24 9AB
(0)
Alton
Julius Caesar House, 66 High Street, Alton GU34 1ET
(1)
Eastliegh
13 Oakmount Road, Eastleigh SO53 2LG
(1)
show all branches (7)
Farnham
40 Downing Street, Farnham GU9 7PH
(0)
Head Office
Winchester House, Basingstoke Road, Kings Worthy SO23 7QF
(0)
Romsey
37 The Hundred, Romsey SO51 8GE
(0)
Winchester
2 Jewry Street, Winchester SO23 8RZ
(5)


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