Charlton Grace is an established Independent Estate Agency focused on delivering a fresh approach to buying and selling property, through an unrivalled level of customer service.
Charlton Grace



Properties for Sale
Properties to Rent

“Excellent Service...”

Feb 03,2019
Minithumbup
By: 'gnutgnut'
Feb 03,2019
0 people found
this helpful
Brilliant from start to finish. Fair price, knowledgeable, helpful, friendly and competent staff. Fast responses to all enquiries. They make a complex process seem quite straightforward. An impressive operation I would not hesitate to engage again when the need arises....
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Comment on agent fees
Very fair.
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“would recommend...”

Dec 20,2018
Minithumbup
By: 'wmcleod99'
Dec 20,2018
0 people found
this helpful
Very obliging and very helpful nothing was a bother considering we are 400 miles apart. When I panic Mark was on hand to talk me through it...
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Comment on agent fees
very fair considering the work he had done
Was this helpful? Yes

“Friendly, First Class Service...”

Oct 29,2018
Minithumbup
By: 'Steve and Tina'
Oct 29,2018
0 people found
this helpful
We have not moved for many years and were very apprehensive about it; however, every contact with Charlton and Grace has been a good experience. There was none of the "hard selling" some agents use, which would have put us off. Charlton Grace's support and ...
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Comment on agent fees
The most favourable of the quotes we got - but we would have chosen them anyway because of their pleasant, friendly approach,
Was this helpful? Yes

“There for us throughout...”

Aug 24,2018
Minithumbup
By: 'Phipps'
Aug 24,2018
0 people found
this helpful
Not only have Mark and Ade ensured we have had consistent and reliable market advice, they have both gone above and beyond our expectations in terms of their persistance to get us through all the 'chain' communications and problems. This is not true of most ...
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Comment on agent fees
Very good value for money
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“Friendly service...”

Jul 16,2018
Minithumbup
By: 'Mrs Philpot'
Jul 16,2018
0 people found
this helpful
We found Ade and Mark extremely friendly and helpful. Mark was so helpful through a difficult exchange, we only brought through Charlton Grace but the service was fantastic....
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“I've bought a property through this company, at the same ......”

Mar 11,2018
Minithumbup
By: 'JoanW'
Mar 11,2018
0 people found
this helpful
I've bought a property through this company, at the same time as selling a property through a London company. The latter was a very prolonged and painful affair. Through this Mark and Adrienne were supportive giving good advice and never lost faith in the sale ...
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Comment on agent fees
Not applicable. I was buying.
Was this helpful? Yes

“I have just had a horrendous time selling my house ......”

Mar 01,2018
Minithumbup
By: 'Alan J.'
Mar 01,2018
0 people found
this helpful
I have just had a horrendous time selling my house due to having purchasers with marital problems further down the chain. I sold my house in October but am moving in March. Throughout this period of time Mark and Ade kept phoning up and down ...
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Comment on agent fees
I had a good and fair deal.
Was this helpful? Yes

“I have found Michele Blay to be very helpful and ......”

Jan 15,2018
Minithumbup
By: 'Gray Healthcare'
Jan 15,2018
0 people found
this helpful
I have found Michele Blay to be very helpful and supportive in helping to find a suitable rented property. She has always been professional but has a very friendly personable manner. I hope to work with Michele again and would like to thank Michele for ...
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Comment on agent fees
I do not agree with a payment for a check out fee, I feel that this should be responsibility of the landlord.
Was this helpful? Yes

“Charlton Grace Estate Agents, and in particular Mark, are a ......”

Nov 15,2017
Minithumbup
By: 'Jason'
Nov 15,2017
1 people found
this helpful
Charlton Grace Estate Agents, and in particular Mark, are a breath of fresh air. After dealing previously with one of the so called 'big High Street agents' our experience with Charlton Grace was fantastic. From requesting a viewing right through to Exchange Of Contracts Mark ...
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Comment on agent fees
I only purchased a property through Charlton Grace so unable to comment on this.
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“Charlton Grace are a fantastic estate agent and I would ......”

Oct 24,2017
Minithumbup
By: 'Ashfords'
Oct 24,2017
0 people found
this helpful
Charlton Grace are a fantastic estate agent and I would highly recommend them. We dealt with Ade and Mark and wow what fantastic people they are and lovely too. People say buying a house is the most stressful time of your life but I can ...
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“Absolutely brilliant! The best agent in Basingstoke. We have dealt ......”

Oct 02,2017
Minithumbup
By: 'Mrs Davies'
Oct 02,2017
0 people found
this helpful
Absolutely brilliant! The best agent in Basingstoke. We have dealt with both Mark and Lee with regards to Purchase, Lettings and Sale and they are honest (which I believe stands them above all others), reliable, professional and persistent when required. Everything you can ask for ...
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Comment on agent fees
Very good
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“I found both Ade and Mark endlessly charming and helpful ......”

Aug 30,2017
Minithumbup
By: 'Caroline'
Aug 30,2017
0 people found
this helpful
I found both Ade and Mark endlessly charming and helpful in all respects : Ade during the selling of my house and Mark chasing the purchasers' solicitors when signing the Contract and obtaining a Completion Date took forever .......
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Comment on agent fees
Good
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“Excellent service from both Ade and Mark. I was kept ......”

Aug 12,2017
Minithumbup
By: 'Ms M'
Aug 12,2017
0 people found
this helpful
Excellent service from both Ade and Mark. I was kept informed every step of the way. My property was sold within ten days of it going on the market. Brilliant!...
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“We needed a house to rent and had many complications ......”

Apr 24,2017
Minithumbup
By: 'Kerry and Margot'
Apr 24,2017
0 people found
this helpful
We needed a house to rent and had many complications as we were moving back to the UK from Portugal. We hit many obstacles until we found the house that ticked all the boxes. Luckily the agent was Charlton Grace and in particular Michele who ...
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Comment on agent fees
Fees are commensurate with the excellent service.
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“From the moment we called Charlton Grace to view a ......”

Mar 06,2017
Minithumbup
By: 'Claire+Tim'
Mar 06,2017
0 people found
this helpful
From the moment we called Charlton Grace to view a house, Ade was fantastic. She arranged us a quick viewing and was incredibly helpful with all our questions what with this being our first home. Any emails or calls were have been answered quickly and ...
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“We sold our 6 bed detached house in Basingstoke via a ......”

Feb 04,2017
Minithumbup
By: 'Sandra and David P.'
Feb 04,2017
0 people found
this helpful
We sold our 6 bed detached house in Basingstoke via a sole agency with Charlton Grace. We met with several larger and better known agents before deciding, but preferred Lee Grace's personal, polite, enthusiastic and friendly approach. The service was excellent from start to finish. We ...
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Comment on agent fees
Good value.
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“I sold my house using a different agent and bought ......”

Dec 06,2016
Minithumbup
By: 'PaulB_Basingstoke'
Dec 06,2016
0 people found
this helpful
I sold my house using a different agent and bought a house being sold by Charlton Grace. The chain came very close to falling through but Mark did an excellent job of chasing everyone up and smoothing out all the problems that came up. I ...
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“I used Charlton Grace for the second time as I ......”

Nov 21,2016
Minithumbup
By: 'Kevin Davies - Basingstoke'
Nov 21,2016
0 people found
this helpful
I used Charlton Grace for the second time as I couldn't find anyone who I was happier to have representing the sale of my house. All points of contact have been nothing but professional and I would thoroughly recommend their services for either buying and ...
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Comment on agent fees
Very good value for the service
Was this helpful? Yes

“I deal with Estate Agents across the South of the ......”

Nov 14,2016
Minithumbup
By: 'Becky Allen'
Nov 14,2016
0 people found
this helpful
I deal with Estate Agents across the South of the UK on a regular basis as I work in the property industry and can honestly say I struggle to find anything positive to say about the majority. Overall every member of the team at Charlton ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Bought a house through CG and can't fault them at ......”

Aug 30,2016
Minithumbup
By: 'Ben&Amy'
Aug 30,2016
0 people found
this helpful
Bought a house through CG and can't fault them at all. Ade was a delight to speak to and Mark was extremely helpful too. Thank you....
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Comment on agent fees
NA
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“Having had three quotes from agents to sell my property, ......”

Aug 19,2016
Minithumbup
By: 'Rosie S.'
Aug 19,2016
0 people found
this helpful
Having had three quotes from agents to sell my property, Mark Charlton was head and shoulders above the others in his approach, manner and professionalism. I am so glad I decided to sell my house with Charlton Grace. I was kept informed every step of ...
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Comment on agent fees
I know it costs money to sell a property but the figure quoted was fair. As independent agents I felt they worked hard for me and went that extra mile. So therefore, in my view worth every penny.
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“I never normally do this kind of thing (do a ......”

Aug 02,2016
Minithumbup
By: 'Chris Copper'
Aug 02,2016
0 people found
this helpful
I never normally do this kind of thing (do a review), but I was so impressed with the service that I received on my House Sale from Mark and Ade that I thought it was important that other people should realise that there are fantastic ...
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Comment on agent fees
Good
Was this helpful? Yes

“I have used this agent 3 times now to sell my ......”

May 10,2016
Minithumbup
By: 'GS1965'
May 10,2016
0 people found
this helpful
I have used this agent 3 times now to sell my houses and would not use any other agent. The are courteous, reliable and professional, nothing is too much trouble and all my houses sold within a short space of time....
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Comment on agent fees
Agents fees are very competitive.
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“Mark and Lee are excellent estate agents, very courteous and ......”

May 06,2016
Minithumbup
By: 'RBecket'
May 06,2016
0 people found
this helpful
Mark and Lee are excellent estate agents, very courteous and professional at all times, realistic property valuers and most importantly very effective. CG have successfully sold our home for the asking price and then guided us through the entire process to completion. Mark, in particular, ...
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Comment on agent fees
Very competitive
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“In our opinion these estate agents are rude, unhelpful and ......”

Mar 23,2016
Minithumbdown
By: 'Jo W'
Mar 23,2016
1 people found
this helpful
In our opinion these estate agents are rude, unhelpful and unprofessional. Disgusted with how we have been spoken to and treated. I'd advise you do not use them....
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“I am shocked by all the positive reviews on this ......”

Mar 21,2016
Minithumbdown
By: 'trg1987'
Mar 21,2016
2 people found
this helpful
I am shocked by all the positive reviews on this site, the experience I have had with this agent has been nothing short of terrible. I rented a property through the agent for 2 years, during the course of the rental there was a water leak ...
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What agent could do to change your mind?
As with all agencies the fees are extortionate (it shocks me how any agency is able to get away with charging hundreds of pounds for printing a standard contract out)
Attached Files
Comment on agent fees
As with all agencies the fees are extortionate (it shocks me how any agency is able to get away with charging hundreds of pounds for printing a standard contract out)
Was this helpful? Yes

“We felt we had an fantastic service from them, would ......”

Mar 16,2016
Minithumbup
By: 'Carl'
Mar 16,2016
0 people found
this helpful
We felt we had an fantastic service from them, would definitely recommend them! Very quick and efficient and very friendly....
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“We would like to thank Mark & Ade for all their ......”

Feb 13,2016
Minithumbdown
By: 'Smiths'
Feb 13,2016
1 people found
this helpful
We would like to thank Mark & Ade for all their help during our house move. They were always available for support and advice and very quick to respond to questions and issues. We have no hesitation to recommend them, a thoroughly professional set up. Thank ...
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What agent could do to change your mind?
Good
Attached Files
Comment on agent fees
Good
Was this helpful? Yes

“Thank you to Lee, Mark and Ade for all of ......”

Feb 05,2016
Minithumbup
By: 'Angie S'
Feb 05,2016
0 people found
this helpful
Thank you to Lee, Mark and Ade for all of their help in selling my late father's home. Their professional, prompt and friendly service meant that everything went smoothly throughout the process and their sensitivity was appreciated greatly. I thoroughly recommend Charlton Grace as a ...
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Comment on agent fees
Very competitive
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“I was so very pleased with Charlton Grace. Michelle was ......”

Jan 17,2016
Minithumbup
By: 'Simere'
Jan 17,2016
0 people found
this helpful
I was so very pleased with Charlton Grace. Michelle was my agent and she was so helpful!. She was very courteous and friendly, and made sure all I needed to move in was in place. All I can say is Charlton Grace made my entry ...
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Comment on agent fees
Good
Was this helpful? Yes



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Basingstoke
The Warren37 Church Street, Basingstoke RG21 7QQ
(74)
Hartley Wintney
3 Hartley Mews, Hartley Wintney RG27 8NX
(0)


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