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    Ade Grace
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    Mark Charlton
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    Lee Grace
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    David Wilson
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    Adrienne Grace
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    Michele Blay
Charlton Grace is an established Independent Estate Agency focused on delivering a fresh approach to buying and selling property, through an unrivalled level of customer service.
 
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Properties for rent
Nov 15,2017
Minithumbup
Mark Charlton
By: 'Jason'
Nov 15,2017
1 people found
this helpful
Charlton Grace Estate Agents, and in particular Mark, are a breath of fresh air. After dealing previously with one of the so called 'big High Street agents' our experience with Charlton Grace was fantastic. From requesting a viewing right through to Exchange Of Contracts Mark and his team have supported us throughout, showing at times lost of patience and providing a good listening ear! We're moving to what I hope to be our 'forever' house but if we do move in the future...
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Comment on agent fees
I only purchased a property through Charlton Grace so unable to comment on this.
Was this helpful? Yes
Oct 24,2017
Minithumbup
Mark Charlton
Ade Grace
By: 'Ashfords'
Oct 24,2017
0 people found
this helpful
Charlton Grace are a fantastic estate agent and I would highly recommend them. We dealt with Ade and Mark and wow what fantastic people they are and lovely too. People say buying a house is the most stressful time of your life but I can honestly say the process was so smooth thanks to Charlton Grace. We viewed 2 properties for sale with them, fell in love with one of them, made our offer and away we went. Charlton Grace were always there to speak to if we needed it and were happy to answer any q...
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Oct 02,2017
Minithumbup
Lee Grace
Mark Charlton
By: 'Mrs Davies'
Oct 02,2017
0 people found
this helpful
Absolutely brilliant! The best agent in Basingstoke. We have dealt with both Mark and Lee with regards to Purchase, Lettings and Sale and they are honest (which I believe stands them above all others), reliable, professional and persistent when required. Everything you can ask for from an agent. These low fee alternatives are exactly that - you get what you pay for. Charlton & Grace has genuine, honest experts who carry you through each stage and achieve results. I use agents all over the co...
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Comment on agent fees
Very good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Ade Grace
Mark Charlton
By: 'Caroline'
Aug 30,2017
0 people found
this helpful
I found both Ade and Mark endlessly charming and helpful in all respects : Ade during the selling of my house and Mark chasing the purchasers' solicitors when signing the Contract and obtaining a Completion Date took forever .......
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Comment on agent fees
Good
Was this helpful? Yes
Aug 12,2017
Minithumbup
Ade Grace
Mark Charlton
By: 'Ms M'
Aug 12,2017
0 people found
this helpful
Excellent service from both Ade and Mark. I was kept informed every step of the way. My property was sold within ten days of it going on the market. Brilliant!...
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Apr 24,2017
Minithumbup
Michele Blay
By: 'Kerry and Margot'
Apr 24,2017
0 people found
this helpful
We needed a house to rent and had many complications as we were moving back to the UK from Portugal. We hit many obstacles until we found the house that ticked all the boxes. Luckily the agent was Charlton Grace and in particular Michele who was more than helpful and accommodating regarding our complicated circumstances. Due to Michele's sterling efforts our move went very smoothly and we are now personalising our new home. We cannot praise the professionalism and courteousness of this agent eno...
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Comment on agent fees
Fees are commensurate with the excellent service.
Was this helpful? Yes
Mar 06,2017
Minithumbup
Ade Grace
By: 'Claire+Tim'
Mar 06,2017
0 people found
this helpful
From the moment we called Charlton Grace to view a house, Ade was fantastic. She arranged us a quick viewing and was incredibly helpful with all our questions what with this being our first home. Any emails or calls were have been answered quickly and thoroughly. Really couldn't have asked for anymore!...
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Was this helpful? Yes
Feb 04,2017
Minithumbup
Lee Grace
By: 'Sandra and David P.'
Feb 04,2017
0 people found
this helpful
We sold our 6 bed detached house in Basingstoke via a sole agency with Charlton Grace. We met with several larger and better known agents before deciding, but preferred Lee Grace's personal, polite, enthusiastic and friendly approach. The service was excellent from start to finish. We would recommend them without hesitation....
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Comment on agent fees
Good value.
Was this helpful? Yes
Dec 06,2016
Minithumbup
Mark Charlton
Lee Grace
By: 'PaulB_Basingstoke'
Dec 06,2016
0 people found
this helpful
I sold my house using a different agent and bought a house being sold by Charlton Grace. The chain came very close to falling through but Mark did an excellent job of chasing everyone up and smoothing out all the problems that came up. I only wish that my own agent had been so diligent. If I move again, Charlton Grace will be the agents I go to....
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Was this helpful? Yes
Nov 21,2016
Minithumbup
Lee Grace
Ade Grace
By: 'Kevin Davies - Basingstoke'
Nov 21,2016
0 people found
this helpful
I used Charlton Grace for the second time as I couldn't find anyone who I was happier to have representing the sale of my house. All points of contact have been nothing but professional and I would thoroughly recommend their services for either buying and selling. Very friendly manner both on the phone and in person....
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Comment on agent fees
Very good value for the service
Was this helpful? Yes
Nov 14,2016
Minithumbup
Lee Grace
Mark Charlton
By: 'Becky Allen'
Nov 14,2016
0 people found
this helpful
I deal with Estate Agents across the South of the UK on a regular basis as I work in the property industry and can honestly say I struggle to find anything positive to say about the majority. Overall every member of the team at Charlton Grace is very pleasant to deal with, never rude and generally do what they say they will. The only negative I have and recommendation for improvement is that both sellers and purchasers prefer to be told the truth, even if it's not what they want to hear. Hope...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 30,2016
Minithumbup
Mark Charlton
Ade Grace
By: 'Ben&Amy'
Aug 30,2016
0 people found
this helpful
Bought a house through CG and can't fault them at all. Ade was a delight to speak to and Mark was extremely helpful too. Thank you....
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Comment on agent fees
NA
Was this helpful? Yes
Aug 19,2016
Minithumbup
Mark Charlton
Ade Grace
By: 'Rosie S.'
Aug 19,2016
0 people found
this helpful
Having had three quotes from agents to sell my property, Mark Charlton was head and shoulders above the others in his approach, manner and professionalism. I am so glad I decided to sell my house with Charlton Grace. I was kept informed every step of the way and nothing was too much trouble. I knew exactly from the start how much the agents fees would cost me whereas the other agents had hedged and wouldn't give me a definite price. The house was sold within days after an 'open house' in excess ...
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Comment on agent fees
I know it costs money to sell a property but the figure quoted was fair. As independent agents I felt they worked hard for me and went that extra mile. So therefore, in my view worth every penny.
Was this helpful? Yes
Aug 02,2016
Minithumbup
Mark Charlton
Ade Grace
By: 'Chris Copper'
Aug 02,2016
0 people found
this helpful
I never normally do this kind of thing (do a review), but I was so impressed with the service that I received on my House Sale from Mark and Ade that I thought it was important that other people should realise that there are fantastic Estate Agents out there! I was sent a very straight forward Contract (and I should know as it's what I do for a living), which makes life so much easier when you have so many other things to do. Mark and Ade are the epitome of professionalism, courtesy, understan...
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Comment on agent fees
Good
Was this helpful? Yes
May 10,2016
Minithumbup
Mark Charlton
Lee Grace
By: 'GS1965'
May 10,2016
0 people found
this helpful
I have used this agent 3 times now to sell my houses and would not use any other agent. The are courteous, reliable and professional, nothing is too much trouble and all my houses sold within a short space of time....
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Comment on agent fees
Agents fees are very competitive.
Was this helpful? Yes
May 06,2016
Minithumbup
Mark Charlton
Lee Grace
By: 'RBecket'
May 06,2016
0 people found
this helpful
Mark and Lee are excellent estate agents, very courteous and professional at all times, realistic property valuers and most importantly very effective. CG have successfully sold our home for the asking price and then guided us through the entire process to completion. Mark, in particular, worked tirelessly to push the transaction through where other agents were very slow....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Mar 23,2016
Minithumbdown
Mark Charlton
By: 'Jo W'
Mar 23,2016
0 people found
this helpful
In our opinion these estate agents are rude, unhelpful and unprofessional. Disgusted with how we have been spoken to and treated. I'd advise you do not use them....
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Mar 21,2016
Minithumbdown
By: 'trg1987'
Mar 21,2016
2 people found
this helpful
I am shocked by all the positive reviews on this site, the experience I have had with this agent has been nothing short of terrible. I rented a property through the agent for 2 years, during the course of the rental there was a water leak from the bathroom to the kitchen below and the response I received when reporting it was 'try not to splash around so much in the bath' rather than actually fixing the problem. The property was 'heated' with electric heaters and when one of the two for the pr...
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What agent could do to change your mind?
As with all agencies the fees are extortionate (it shocks me how any agency is able to get away with charging hundreds of pounds for printing a standard contract out)
Attached Files
Comment on agent fees
As with all agencies the fees are extortionate (it shocks me how any agency is able to get away with charging hundreds of pounds for printing a standard contract out)
Was this helpful? Yes
Mar 16,2016
Minithumbup
By: 'Carl'
Mar 16,2016
0 people found
this helpful
We felt we had an fantastic service from them, would definitely recommend them! Very quick and efficient and very friendly....
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Feb 13,2016
Minithumbdown
By: 'Smiths'
Feb 13,2016
1 people found
this helpful
We would like to thank Mark & Ade for all their help during our house move. They were always available for support and advice and very quick to respond to questions and issues. We have no hesitation to recommend them, a thoroughly professional set up. Thank you very much....
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What agent could do to change your mind?
Good
Attached Files
Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2016
Minithumbup
By: 'Angie S'
Feb 05,2016
0 people found
this helpful
Thank you to Lee, Mark and Ade for all of their help in selling my late father's home. Their professional, prompt and friendly service meant that everything went smoothly throughout the process and their sensitivity was appreciated greatly. I thoroughly recommend Charlton Grace as a professional agent with the personal touch....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jan 17,2016
Minithumbup
Michele Blay
By: 'Simere'
Jan 17,2016
0 people found
this helpful
I was so very pleased with Charlton Grace. Michelle was my agent and she was so helpful!. She was very courteous and friendly, and made sure all I needed to move in was in place. All I can say is Charlton Grace made my entry to my new house very swift and stressless. Thank you Michele...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2015
Minithumbup
Michele Blay
By: 'Nicola C'
Dec 04,2015
0 people found
this helpful
Michele is always available and quick to respond to any queries/problems that we have. I would highly recommend Charlton Grace....
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Was this helpful? Yes
Dec 03,2015
Minithumbup
Ade Grace
Mark Charlton
By: 'Derek'
Dec 03,2015
0 people found
this helpful
My wife and myself have been very impressed and pleased in our dealings with this Agency; first with Ade who facilitated our initial visit to the property in question and then with Mark who dealt with a minor re-negotiation issue following our initial offer. Both members of staff have always been very courteous and have endeavoured to respond to our queries in a speedy fashion....
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Was this helpful? Yes
Nov 09,2015
Minithumbup
Mark Charlton
By: 'Caley North'
Nov 09,2015
0 people found
this helpful
Charlton Grace were gave us a professional and friendly service throughout or long process (not agents fault!). Would highly recommend to anyone looking for a local agent....
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Was this helpful? Yes
Nov 06,2015
Minithumbup
Lee Grace
By: 'Mr. and Mrs. G.M.'
Nov 06,2015
0 people found
this helpful
My wife and I first approached Charlton Grace for a valuation of the property, as owner occupiers, we wished to sell. We were pleased with the figure Mr. Lee Grace quoted, also for the offer of his firm's services very competitively! Mr.Grace was evidently very knowledgeable about the local market and the property sold easily. Throughout the procedure Mr. Grace was very friendly, attentive and helpful, as were his colleagues in the office we spoke to on the telephone. We are most grateful to...
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Was this helpful? Yes
Oct 18,2015
Minithumbup
By: 'Christopher H'
Oct 18,2015
0 people found
this helpful
Excellent service and communication throughout the purchase. Arranged me a viewing within half an hour of my first telephone enquiry. I then had a viewing that day within a few hours, which I thought was very responsive and efficient by CG. Once the property purchase was ongoing it was smooth sailing until key handover. Highly recommended....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
Mark Charlton
Adrienne Grace
By: 'Stella Harrison'
Oct 06,2015
0 people found
this helpful
First and foremost I was most impressed with the courteous manner of anyone answering the telephone at this firm. We were also afforded the utmost attention in bringing this matter to a satisfactory conclusion. We would without any doubt, from the experience we have encountered, have no hesitation at all in putting this firm's name forward to any prospective seller or buyer....
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Was this helpful? Yes
Sep 13,2015
Minithumbup
Ade Grace
Mark Charlton
By: 'Sue and Brian'
Sep 13,2015
0 people found
this helpful
In all our house buying ventures Charlton Grace are the only Estate Agents we would recommend. All the staff at the Basingstoke branch are very helpful. Ade and Mark were extremely professional, helpful and friendly. They made what can be a vey stressful experience easier....
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Was this helpful? Yes
Aug 24,2015
Minithumbup
Lee Grace
Ade Grace
By: 'philip and yvonne farr'
Aug 24,2015
0 people found
this helpful
Lee and Ady restored our faith in Estate Agents!!! They were at all times professional, friendly and caring, answered questions and responded promptly, his knowledge enabled us to sell the property quickly at unexpected asking price. We would not hesitate in recommending them....
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Comment on agent fees
Resonable
Was this helpful? Yes



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Office 1
The Warren 37 Church Street, Basingstoke RG21 7QQ
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Office 2
3 Hartley Mews, Hartley Wintney RG27 8NX
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