Charlestate is a real estate and finance company specialising in property sales, lettings, property management, overseas homes example Spanish homes, mortgages and finance.

78 Richmond Road
Kingston Upon Thames
Greater London
KT2 5EL
020 8974 6166

 
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Properties for sale
Properties for rent
Feb 19,2013
Minithumbdown
By:
Feb 19,2013
4 people found
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They failed to forward rent and kept the deposit, the ltd company is dissolved. They strung me along and moved office without notification....
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Aug 14,2012
Minithumbdown
By:
Aug 14,2012
0 people found
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I agree with the other (legitimate) reviewers - this is an utterly unprofessional, completely childish bunch of people that you must avoid at all costs! Never come on time, keep promises they can\'t keep, badmouth landlord saying they don\'t like spending money on property, never respond to maintenance calls, do not even know what the legislation is concerning electric and gas checks, walk away/hang up the phone when they \'don\'t like how they are being spoken to\' - cannot even count months pr...
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Jul 22,2011
Minithumbdown
By:
Jul 22,2011
2 people found
this helpful
Do not under any circumstances have any dealings with this company. They are literally criminals. I have had a default county court judgement against them for almost a year now and they have, for want of a better term, 'done a runner'. If anyone has any details of where they may have relocated their office to, please provide it here....
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By: ANGELEYES
Jul 15, 2012
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THEY'VE NEVER DONE ANY RUNNER, AS A MATTER OF FACT 1000'S OF CLIENTS RECOMEND THIER NO NONSENCE ATTITUDE TO BUSINESS. STATE YOUR CASE IF YOU DO NOT HAVE A DAMAGING MOTIVE. I USE THEM, WILL ALWAYS USE THEM AS LONG AS THEY ARE IN BUSINESS.....
May 19,2011
Minithumbdown
By:
May 19,2011
0 people found
this helpful
Never ever deal with this company. Worst company I have ever dealt with. Avoid at all costs. Tenants and landlords you have been warned!...
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By: INDEED
Jul 15, 2012
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OBVIOUSLY ''BITTER'' no reasons for not dealing with them?....
Oct 29,2010
Minithumbdown
By:
Oct 29,2010
1 people found
this helpful
1 word: horrible...
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Sep 11,2010
Minithumbup
By:
Sep 11,2010
0 people found
this helpful
I dealt with the office on 2occasion and can only say. Greatful....
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Jun 06,2010
Minithumbdown
By:
Jun 06,2010
0 people found
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Charlestate stole money from me by contacting my tenant and telling them to change the rental payment account. All of this was obviously without my authorisation. When it came to renewal, they lost the original contract I signed with them where I had negotiated discounted fees and they tried to overcharge me. Their administration is frankly terrible. I would definitely NOT recommend this estate agent to either Landlords or tenants....
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By: NEG
Feb 28, 2011
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We have landlords who appreciate the professional service we offer whereas there are other landlords who would rather lie/con the agent so as not to pay the renewal fee and still expect the same service. We are not charity organisation.....
Mar 21,2010
Minithumbup
By:
Mar 21,2010
0 people found
this helpful
I used charlestate in finding my house where I live now, and I was highly impresssed by the company. They were highly efficient, professional and I will definately recommend them....
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Aug 07,2009
Minithumbdown
By:
Aug 07,2009
0 people found
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They are very unprofessional ! They also rushed us when showing us the properties. They promised us a nice property which we never seen. When we moved out they didn't let us know about our deposit and when I called to ask about it he was being very rude and hang up without even saying bye. We were very dissapointed with their service....
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By: love this agent
Jul 15, 2012
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THEY RUSHED YOU! Hmmm.....
May 13,2009
Minithumbdown
By:
May 13,2009
0 people found
this helpful
An agent from Charlestate show us around 2 properties in one day, and we saw both in less that 20mins and they where 10mins drive away. she rushed us around didnt address any problems and sort of skimmed over prices. we liked one of the properties so asked to see it again the next day, once again we where rushed, and she showed up with the contracts and price breakdown, which was completely different from the prices form the previous day. she pressured us into trying to pay the deposit there at ...
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By: Karlos
Sep 11, 2010
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You should have raised this issue with the branch manager. Hopefully, you are now aware of your options, if you are unsatisfied with the service you receive. Trying to ruin our reputation should not be your final option. ....
Dec 04,2007
Minithumbdown
By:
Dec 04,2007
0 people found
this helpful
I am still living in the apartment let by Charlestate and I agree 100% with the other review. It is a nightmare experience. All promises broken. Never come on time to service. Try to find legal loopsholes to exploit terms in the contract. Nigerian gentleman Abby who runs the affair is a terrible guy. Never ever deal with them. On top of that, it seems they are not registered with the companies house either...
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By: PERIOD
Jul 15, 2012
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A non rent or late rent payer will expect the landlord/owner vehicle their mortgage with the jazz-air and still be able to keep their investment not to talk of YOU having a roof over your head. RIGHT!?....
May 23,2007
Minithumbdown
By:
May 23,2007
1 people found
this helpful
The most terrible experience I have ever had with an estate agency. They are extremely unprofessional (e.g. never on time). They make promises that are not kept and even make false statements about what you will get with the property (e.g. told me the flat would come with two underground parking spots, but it only had one; wrong info on council tax; said the flat would be painted by the time I move in). They charge a check-out fee that is not in the cotract. They charged me over ...
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