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    Nav Singh
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    Jak Ali
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    Thomas Gillespie-Bird
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    Farad Laaforce
We are independent property consultants and estate agents covering Havering, Essex and Thurrock; a progressive and expanding firm known for applying the highest standards of quality and integrity in all our services.

To earn and maintain our clients trust we provide an exceptional service with unflinching professionalism, tailored to their individual needs and requirements. We are able to provide a wealth of experience to both private and corporate clients across our comprehensive list of finan
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169 South Street
Havering,Romford
Essex
RM1 1PS
01708 726817

 
Website not available

Properties for sale
Properties for rent
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Being new to the rental market as a tenant, its very daunting how to begin and who to contact to help with finding the right rental property. I looked at a lot of the larger companies in Romford and decided to go to more of a boutique Agent to see if they were more competitive with regards to fees.After meeting with Farad at Charles Stratton, I was immediately relaxed as everything was simplified - including the fees!! Farad was both accommodating and consultative in his approach when I was giv...
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Comment on agent fees
Excellent, uncomplicated fees!
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Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
Charles Stratton dealt with letting my 3 bedroom house. Nav and his staff always listened to my requirements as a landlord. They were always polite and honest and updated me regularly. This agent made the entire letting process simple and easy for me. They found me a perfect professional tenant! They dealt with viewings, referencing, signing the AST, inventory and finally moving the tenant in. Above all, they were friendly and professional to deal with! The whole process was great! Thankyou!...
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Comment on agent fees
Their fees were brilliant. Their fees were actually the best out of all other agents.
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Apr 28,2016
Minithumbup
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Apr 28,2016
0 people found
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I contacted Charles Stratton and was delighted with the customer care, service and the amount of time they spent answering all my queries. The manager offered a very professional service....
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Comment on agent fees
Good
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Jan 26,2016
Minithumbup
By:
Jan 26,2016
0 people found
this helpful
I would like to thank Mr Nav Singh for providing a fantastic and professional service, he was extremely helpfull throughout the letting process. I would not hesitate to recommend Nav or the team at Charles Stratton to manage your property....
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Comment on agent fees
Very good
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Jan 23,2016
Minithumbup
By:
Jan 23,2016
0 people found
this helpful
I have dealt with many agents over the years for several properties I have bought, sold, let out or rented myself. This company is one of the best I have come across. Nav and his team were helpful and professional. We appreciated their service. They went over and above our expectations in many areas such as arranging and paying contractors, being available to help out with small but important property management matters when we weren't available and more!...
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Comment on agent fees
Open to a reasonable negotiation. I felt the fees were competitive and I got my money's worth. Unlike other agents, they didn't charge for the extra help they provided us.
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Dec 17,2015
Minithumbup
By:
Dec 17,2015
0 people found
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I contacted Charles Stratton and was welcomed by Thomas, whom I found to be very accommodating. I was interesting in a 2 bedroom property and found that it was agreed to let, he then quickly offered that an alternative flat is available in the same development. He arranged a visit for me on the same day with Nav Singh. We arrived at the development to meet with Nav, he was very help, friendly and accommodating to my housing requirements and needs. This was a new build, therefore, there were a f...
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Nov 30,2015
Minithumbup
By:
Nov 30,2015
1 people found
this helpful
Nav has been very efficient and accomodating with our properties rental process. A very professional approach, knowledgeable and very precise about the local market, but also a good listener as per our expectations from his agency and finally flexible with their terms, making us agree to contract them. Within one week, tenant were identified for both properties given to them, with good profile, full reference and a rental offer in line with their initial estimation. Within 10 days, both tenan...
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By: Nav Singh
Nov 30, 2015
View all comments (1)
Thank you Nicolas for your comments....
Oct 14,2015
Minithumbup
By:
Oct 14,2015
1 people found
this helpful
I had a bad experience with a large estate agency company, when I decided to opt for a corporate company I did so on the belief that the person I spoke to at my property was the person that will be managing my property. This wasn't the case so I decided to act fast and change my package to a Let only service and was recommended this new company Charles Stratton by my local handy man who manage properties from within there office. I decided to let them manage the property as I wasn't happy with m...
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Comment on agent fees
As it was a management takeover found by another agent, I wasn't charged anything, a monthly management fee of 8% which is pretty normal.
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By: Charles Stratton
Oct 14, 2015
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Thank you Harry Bal for your response, always nice to hear that we are doing things the right way, looking forward to speaking to you soon. Thanks....
Oct 07,2015
Minithumbup
By:
Oct 07,2015
0 people found
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My partner and I have recently just moved into a one bed flat in Hornchurch. We found the property on right move and then contacted Charles Stratton Estate Agents to see if the flat was still available. Nav Singh answered the phone and was great from the first call. Very calm, personable and easy to talk to. Nav explained that the specific flat we were looking at was free for viewings on the Wednesday of the week we called. (I think we called Monday morning) after further conversation, I explai...
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Comment on agent fees
I felt the agents fees were about right. I would rather pay what we did for a great service than the other way around.
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Sep 12,2015
Minithumbup
By:
Sep 12,2015
0 people found
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I appointed Nav on the recommendation of a friend who described him as reliable. My previous agent had just stopped paying the rent and disappeared taking my last month's rent and seemingly the tenant's deposit with him. I needed to find someone who could not only take on the property but also advise on how to inform the tenant and work with them to reclaim their deposit. Nav of Charles Stratton not only did that but he also exercised caution in ensuring that the tenant was right for me and the ...
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Jul 31,2015
Minithumbup
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Jul 31,2015
0 people found
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Dear Sirs, Mr. Nav Singh, We write to say we were extremely pleased with your representative, Mr Nav Singh, for finding tenants for us in a fairly short time where other agents failed to do so. We found him to be highly professional. We recommend him and would have no hesitation in doing business with him and your company in the future. Kind Regards, Yours sincerely, Amy Kehela Director. Kehela Limited...
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Jul 29,2015
Minithumbup
By:
Jul 29,2015
0 people found
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Jak Ali has assisted me with finding tenants and managing the property going well beyond my expectations. His advice has been sound and his helpful approach has saved my sanity as well as my money! I cannot recommend him highly enough....
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Jul 06,2015
Minithumbup
By:
Jul 06,2015
0 people found
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Thank you Charles Stratton for selling my property as well as finding me a house, 5 star service!! Will highly recommend using this agent....
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Areas covered
  • RM1 1
  • Havering
  • RM2
  • Thurrock
  • RM3
  • London
  • RM5
  • RM6
  • RM7
  • RM8
  • RM9
  • RM16
  • RM17

DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 3 0 1 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

Tenant Referencing and Administration fees starting from Β£300
Last updated at 12:07 PM 06/07/2015 by Jak Ali

Complaints Procedure

Please send a message to mail@charlesstratton.co.uk

We are members of PRS Property Redress Scheme.
Last updated at 2:05 PM 03/02/2015 by Jak Ali

Awards won by Charles Stratton

Individual Branch Awards

Nav Singh - upload your photo Nav Singh
13 reviews

About Nav No description set View full profile
Jak Ali - upload your photo Jak Ali
2 reviews

About Jak No description set View full profile
Thomas Gillespie-Bird - upload your photo Thomas Gillespie-Bird
1 reviews

About Thomas No description set View full profile
Farad Laaforce - upload your photo Farad Laaforce
1 reviews

About Farad No description set View full profile

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