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41 Osborne Road
Jesmond,Newcastle upon Tyne
Tyne and Wear
NE2 2AH
0191 281 6200

 
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Properties for sale
Properties for rent
Oct 31,2016
Minithumbup
By:
Oct 31,2016
3 people found
this helpful
Excellent company. One of the few that actually do thorough check-ins and check-outs with detailed inventories! Smooth transaction throughout. Cant recommend them highly enough....
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Oct 11,2016
Minithumbdown
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Oct 11,2016
0 people found
this helpful
Late for a viewing... didn't call to let me know.. I wouldn't have rang if I'd received a voicemail to see where you were... when I spoke to the 'lettings and sales negotiator' his response was 'oh well'. A total shame as a first time buyer ... I know I wouldn't want that to be the attitude of an agent selling my house......
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Aug 24,2016
Minithumbdown
By:
Aug 24,2016
0 people found
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DO NOT RENT FROM Worst company I have ever dealt with in my life. My son rented a property for uni. He was not allowed to move in July because they said one of the parents references hadn't been passed. The parent concerned was fuming as they were self employed and no one had contact them to ask for more information. Son paid from July and was only allowed to move in September. THe house was dirty and the hot water not working and no shock now the cooker was sitting in the middle of the kitchen...
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Jul 20,2015
Minithumbdown
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Jul 20,2015
3 people found
this helpful
I have recently finished a tenancy with charles lb for a year and I can genuinely say they made last year one of theoretical years of my life. I wont even mention how disgusting and poorly kept the house was when we moved in. The worst part was the service that Charles Lamb give. Firstly, they charged us a ridiculous deposit of £350 each (x5) which I fully hope to see every penny of. Secondly, they would constantly make errors on their 'system', it seems impossible for them to keep a rec...
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Jul 17,2014
Minithumbup
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Jul 17,2014
1 people found
this helpful
This a is a highly professional organisation that ensured my home was well maintained & managed. They offer peace of mind which is hard to find....
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Jul 09,2014
Minithumbdown
By:
Jul 09,2014
1 people found
this helpful
Dreadful experience. Stay away from this agent at all costs. House should have been empty on moving in but wasn't . Had our removal van waiting while old furniture was moved out. Were told house would be cleaned before moving in but we ended up doing this as the old stuff was removed. House was filthy. Garden was overgrown. A gardener cut the grass when we were on holiday and left all the rubbish in the corner for use to get rid of. The boiler broke down within a week. We reported damp in the ki...
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Jun 06,2014
Minithumbdown
By:
Jun 06,2014
0 people found
this helpful
Beware staff are lazy and disorganised, ensure you get everything in writing and carefully check any correspondence for errors. Would never use again....
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Feb 25,2014
Minithumbdown
By:
Feb 25,2014
1 people found
this helpful
Lived in a property with them for 8 month. throughout that time trying to get them to send people out to get work done was a nightmare, we suffered from damp for months. a damp specialist came out and told us how bad it was Charles Lamb did not get this work followed up quickly. had time off work for being so ill for months. high gas bills due to damp. so we decided to hand our notice in because the property was so disgusting to live in. then the ceiling fell through on Christmas Eve we vacated ...
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Sep 14,2009
Minithumbdown
By:
Sep 14,2009
2 people found
this helpful
Terrible service from start to finish. Upon moving in to the flat there was a 5 minute check of the inventory by a sales girls in a rush to finish for the evening. She missed quite a few things which we recorded and sent in over first few weeks to inform them of damages/things missing as advised. When moving out, this list was mysteriously not in their file on the property and they with-held the deposit because of this. Thankfully for prospective tennants now deposits are held independently t...
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