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    Lee Thrush
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    James Griffiths
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    James Griffiths
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Properties for sale
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Nov 25,2016
Minithumbdown
By:
Nov 25,2016
0 people found
this helpful
not even worth 1 star. Worst estate agents in Swindon, would avoid at all costs. Staff are rude and undermining, if you have issues with your property it takes weeks even months for them to even get started, they charge you fees without your consent. If you want an estate agency that you have to chase every day for them to do their jobs and a poorly maintained property and like being spoken down to then Charles Harding is your agency....
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Fantastic service from James who was so professional and Dawn with her calm approach to the sale of my home .I would definitely happily recommend this office and a big thank you to James and his team ....
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Comment on agent fees
Excellent value
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Aug 21,2016
Minithumbup
By:
Aug 21,2016
0 people found
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Fantastic agents delivered everything they promised with lovely helpful staff. Dawn was brilliant would fully recommend this agent. Ten out of Ten....
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Comment on agent fees
Fees were by far the best out of all agents we tried.
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
1 people found
this helpful
I would like to say thank you to Charles Harding especially Jon Harding for selling my property in Plymouth Street. An open house was recommended and generated so much interested I sold my property the same day. Regular communication from him made the selling process quick and easy. Thanks again. Greg May...
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Comment on agent fees
Good
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Mar 23,2016
Minithumbdown
By:
Mar 23,2016
0 people found
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My partner and I found a property being listed by Charles Harding in Swindon (2bed flat 1bathroom & ensuite) we made an offer and after a lot of back and forth ended up agreeing at the asking price. After paying for searches the lender down valued the house by 15k! Naturally no one would over pay for a house by 15k however Charles Harding called us and asked us to change lender... (I'm happy with my interest rate & lender thanks). Charles Harding & our lender went through a valuation...
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What agent could do to change your mind?
Bad.
Comment on agent fees
Bad.
Was this helpful? Yes
By: James Kirkham
Mar 23, 2016
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Nicely done! Find someone is dissatisfied with your company and their interactions with you, then tell them they are wrong. This is great customer service! Makes me wonder why you have 4 times as many negative reviews as positive.....
Mar 09,2016
Minithumbdown
By:
Mar 09,2016
0 people found
this helpful
I happened to have my 2 properties buying through Charles Harding. I wasn't experienced the first time and transaction went fairly smoothly, however, the second time around I noticed a lot of flaws working with them. The communication and follow ups were poor, you will have to chase all the time yet you wouldn't get a real update, We have been delayed at least 2 months, yet the handover was roughly dealt by them, left us a series of problems with no answers. They got their commission, clap off t...
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By: Heidi-Jayne George
Mar 15, 2016
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Mr Ox, I note your comments and would be more than happy to discuss in detail but we are unaware of your details or the address of the property purchase you are referring to.....
Oct 16,2014
Minithumbdown
By:
Oct 16,2014
1 people found
this helpful
Avoid like the bubonic plague - A discredit to their industry and it's an insult to their competitors to say they actually provide a service. They don't even have a service....
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Apr 26,2013
Minithumbup
By:
Apr 26,2013
0 people found
this helpful
I have previously used Charles Harding for sale of other properties. The service I received from Branch Manager Lee and Dawn at the Gorse Hill office was excellent. They kept me informed of the sale all the way through and at was a stressful time been exemplary in their customer care. I would have no qualms about recommending them far better than other agents I have had dealings with over the sale of our house. Thanks again...
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Sep 07,2012
Minithumbdown
By:
Sep 07,2012
2 people found
this helpful
We had very little support during our 13 months with one of their properties - who then passed us over to the landlord who did deal with all our issues more effectively...sometimes! However my main concern was once we had moved out and we requested our deposits back (over ‚£1100) they had a "don\'t care attitude" and said they were no longer involved with the property DO NOT USE THIS COMPANY...
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What agent could do to change your mind?
Assisted more with the property throughout the year. Co-operated with our deposits and holding our money - which has proved difficult for us to afford our next property.
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Aug 21,2012
Minithumbup
By:
Aug 21,2012
0 people found
this helpful
Very professional and friendly from start to finish, we tried to sell our property using another agent but we were not getting many bookings. Charles Harding came to the rescue by advising us on what we could do to help sell our home, sold within 5 weeks . Communication throughout was fantastic by phone and e mails. We also brought from Charles Harding as well we us advising them what we wanted as in garage of road parking etc, they come up trumps . They showed us one house we fell in love ...
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Aug 20,2012
Minithumbdown
By:
Aug 20,2012
1 people found
this helpful
We are having a nightmaere with charles harding our home we are renting is damaged and flooded with mould on the walls with no smoke alarms working etc.personnal belongings are damaged and personal photos etc. We went away on holiday for one week and come home to a wrecked and flooded house on a saturady evening. We had no way of contacting them after requesting contact details of landlord for emergencies nearly a year a go. They come out on the monday and try and blame us. We have now gone ...
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Jul 09,2012
Minithumbup
By:
Jul 09,2012
0 people found
this helpful
I selected Charles Harding to sell my property as when I purchased the property from them 7 years ago the service was very good. Lee Thrush and Dawn Warren managed to sell the property within 4 weeks of the house being marketed. Completion followed 7 weeks after the offer was tabled. I found Dawn and Lee very helpful, efficient to deal with and very prompt answering both my own and the buyer's queries with precise accurate information. I would definitely recommend them for selling your property....
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Jul 19,2011
Minithumbdown
By:
Jul 19,2011
6 people found
this helpful
AVOID AT ALL COSTS!! DO NOT USE THIS ESTATE AGENCY!! STAFF MEMBERS ARE RUDE AND IGNORANT! THERE ARE MORE PROFESSIONAL AGENCIES AROUND THE TOWN WHO TREAT YOU LIKE YOU ARE ON THE SAME LEVEL AND NOT NOT ON A LOWER LEVEL THAN THEMSELVES! NOT A GOOD ESTATE AGENCY IN MY OPINION....
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Jan 13,2011
Minithumbdown
By:
Jan 13,2011
4 people found
this helpful
Found it difficult to arrange viewings at suitable times even with several days notice on a few properties, once we did find one and the offer was in, not helpful in negotiations and they lost all interest in assisting with the proceedings, incredibly rude when chased with questions especially at senior levels and whenever there was the slightest sign of an issue. We got there in the end, however given a choice of agents would definitely avoid where possible. ...
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By: Jon Harding
May 19, 2016
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Difficult one this as no indication of who we dealt with.Swindon 101 please contact the office and ask for Jon....
Jun 08,2010
Minithumbup
By:
Jun 08,2010
2 people found
this helpful
Great... the house was great and they were too...
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May 14,2008
Minithumbdown
By:
May 14,2008
2 people found
this helpful
WARNING. I had my property on the market with this lot for 4 weeks. After saying their rates were higher than most other agents because the service they offer was second to none, I thought thats fair enough and what they said they would do seemed worth it. 3 weeks after being on their books our house had not even been advertised. I contacted them to find out why and they promised to have it done the next day. 1 week later stil no advertisement. I called again to find out why and spoke to...
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Awards won by Charles Harding

Individual Branch Awards

Swindon, SN1 5NS

Firm rankings



GORSE HILL
71 Cricklade Road Gorse Hill, Swindon SN2 1AA
(5)
North Swindon
Unit 2, Greencote House Redhouse Village, Redhouse, Swindon SN25 2NT
(0)
OLD TOWN
37 Wood Street, Old Town, Swindon SN1 4AN
(7)

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