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    Carrol Harding
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    Jen Elaine
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    Brian Mark
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    Mark Reynolds
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    Michael reynolds
No description available.

26 Commercial Road
Swindon
Wiltshire
SN1 5NS
01793 430588

 
Website not available

Properties for sale
Properties for rent
Mar 11,2016
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Mar 11,2016
0 people found
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I would give no stars, but you're not allowed. Charles Harding are the worst letting & estate agents I have ever encountered. In Septemeber 2015 we were interested in buying a property listed on the market, the whole process of making an offer was a joke. Charles Harding consistently lied to us during this process to try and make us up our offer and in the end, we gave up as it was all too painful listening to their excuses. In January 2016 we eventually purchased our home (NOT through Ch...
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What agent could do to change your mind?
The fees are fine, it's the fact that they steal from you that is annoying!
Comment on agent fees
The fees are fine, it's the fact that they steal from you that is annoying!
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Feb 18,2016
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Feb 18,2016
0 people found
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I paid this bunch of losers over £60 per month for 3 years, supposedly to look after my property whilst it was being rented out. I did this to ensure that my tenants would maintain the property (my family home for 25 years) and treat it with respect. I should have saved my money. When I wanted to sell up, Charles Harding failed to ensure that the tenants vacated before exchange of contracts, resulting in the loss of my buyer. When I visited the property after the tenants had left I fou...
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Comment on agent fees
The fees were reasonable if they had actually carried out the agreed duties. But obviously they did not.
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Nov 07,2015
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Nov 07,2015
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I brought my first property through the Town Centre office. Firstly I found mark very knowledgeable and experienced. The property I brought was not on the market when I first started looking. Mark phoned me as soon as it came available and got me a viewing extremely quickly. There was a few issues in the process of buying the property with the surveys, the sellers and my mortgage but he got everything sorted. Such as sending in local contractors to asses the damp and the roof in which I thought ...
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Oct 17,2015
Minithumbup
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Oct 17,2015
0 people found
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I have bought and sold through this family ru agency for many years. I have always found them to be professional and to give nothing but an excellent service throughout the whole process..I would highly recommend....
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Sep 28,2015
Minithumbdown
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Sep 28,2015
1 people found
this helpful
Pathological liars. Accepted an offer from my partner for a house on the proviso the house would be taken off the market. Continued to market the property anyway, have lied to the seller and the buyer all along. Please avoid these cowboys, should be in prison. This will be taken up with the relevant authorities....
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What agent could do to change your mind?
Told the truth, not acted illegally.
Was this helpful? Yes
Jun 16,2015
Minithumbdown
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Jun 16,2015
2 people found
this helpful
We moved into our first property together and which should be a exciting experience was ruined due to the shabby service. We was assured that the property would be fully cleaned before we moved in and even though they had about 3 weeks from us viewing to moving in when we got there it was disgusting and we had to spend 3 hours cleaning it ourselves. When we rang the shop they didn't want to no their response was...
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Jun 12,2015
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Jun 12,2015
2 people found
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Probably the worst letting agent I have ever encountered!! Just moved out of my rented property after 3 years. The whole experience was awful from start to finish...The day I went to pick my keys up three years ago, I was told that the previous tenant was still there and refusing to leave after not paying the rent for 6 month (funny how I was never made aware of this until then). So basically had to put my stuff in storage and live on my friends floor until resolved! This should have a been a s...
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Feb 01,2015
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Feb 01,2015
2 people found
this helpful
Unprofessional, incompetent, rude and down right useless!! Sylvia is the biggest battle axe I have encountered in my life. I have become extremely wary when dealing with this Estate agent as they have lied to me numerous times about the ownership and the condition of the property. I made an offer subject to the house being a freehold, and after Mark Reynolds had assured me multiple times that this was the case I proceeded to have the property valued and have the conveyancing done. However once m...
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Jun 13,2014
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Jun 13,2014
3 people found
this helpful
Having completed a 4 year tenancy, we handed our keys, receipts and details in to the lettings manager at the commercial road branch. We asked to be allowed to attend the exit check on the next day as we had no confidence in the company. Even though they said that they would phone to confirm the time of the check, (we already knew it had to be that day or the next because the new tenants were moving in the day after that), we never received that call. Not surprising really as they had NEVER give...
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Aug 14,2013
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Aug 14,2013
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I have been renting my properties through Charles Harding for many years now and they manage all mine now. I am really happy with the service in which they have done for me as a landlady. They have always found me the right tenant and always made sure that was their priority. As the managing agent every three months they inspect the property and let me know of any problems, I am not always willing to do what the tenants ask as I have to pay for it. I look at it as wear and tear and something\'...
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Aug 12,2013
Minithumbdown
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Aug 12,2013
4 people found
this helpful
Shocking service....shocking staff who were rude abrupt and very quick to take your money from you but when it comes to reimbursing and handing back your deposits prepare to wait a very long time. The problems with the house were not sorted and if you had a problem we repeatedly had to call up and repeat everything as they simply never called back or answered the questions. I would never like to deal with them again. Just another estate agent that makes money from doing very very little. The ...
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Apr 07,2013
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Apr 07,2013
3 people found
this helpful
The lady Jen Elaine, I have never seen such a rude lady before. Let me explain the problem. Michael showed us a property at 5.45pm and we agreed to accept the property and asked him about further proceedings he asked us to come next day to office and the next day when we called to pay the deposit online again he asked us to come to office. As advised I made a day off to my work and visited their office in commercial road Swindon there we met this wonderful rude lady who responded us that it is a...
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Feb 14,2013
Minithumbdown
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Feb 14,2013
3 people found
this helpful
Avoid this agency at all cost. The service they provide is terrible. If something breaks in your rented accommodation you will be waiting for months and in my case years to get it fixed. This has happen on several occasions. In most cases if you do not chase them constantly you will not get it fixed at all, but even if you do you are not guaranteed to get it sorted. Meanwhile, expect them to be rude to you. I have many examples that i can list: fixing a door entry (1 year and 6 months ), getting...
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Sep 05,2012
Minithumbdown
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Sep 05,2012
3 people found
this helpful
We only had a day to view properties in Swindon as we were moving in in September and dont live locally. We made very clear on the phone that we needed 3 double bedrooms. We were shown 3 houses. Two of which only had a single and the third had what is supposedly a \'double bed\'. (We were told it was a double but after moving in we have discovered it is a pull out single.) Even before we signed the \'Manager\' was incredibly rude. We asked to have a single bed from the guest room bed moved out t...
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What agent could do to change your mind?
Change the way they treat customers.
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Aug 02,2012
Minithumbdown
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Aug 02,2012
4 people found
this helpful
when we let the house we were on the understanding that it would be n a clean state, the rubbish in the garden when we veiwed it would be gone ect well on move in day lets just say nothing was done like we were told so we rung the agent and asked what had happened so they popped round to have a look and said they would put a note on the systerm so that when we check out we would not have to clean the carpets/curtains ect. well the check out is prving a nightmere firtsly charles harding did the ...
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What agent could do to change your mind?
it would be a start if they answered the phone, commuitcated with each other so they are all on the same page and take some lessons in manners!!!!!
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By: p'd off
Aug 20, 2012
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We are having a nightmaere with charles harding our home we are renting is damaged and flooded with mould on the walls with no smoke alarms working etc.personnal belongings are damaged and personal photos etc. We went away on holiday for one week and come home to a wrecked and flooded house on a saturady evening. We had no way of contacting them after requesting contact details of landlord for emergencies nearly a year a go. They come out on the monday and try and blame us. We have now gone ....
Jul 13,2012
Minithumbdown
By:
Jul 13,2012
8 people found
this helpful
"How does anyone ever reach them" is my first question. My second question would be: Does anyone ACTUALLY reach them? Contacted them a few weeks ago, talked to a member of the staff, gave them my phone number and pointed out the two properties I was interested in viewing. Said they\'d call back. Never did. So I emailed them and explained that I hadn\'t heard back from them, etc. Got an email a day later from another member of the staff stating that she had tried to call me on...
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May 19,2012
Minithumbdown
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May 19,2012
8 people found
this helpful
NEVER EVER AGAIN!!!! will I use these guys for any housing, I was shown around the house I was about to rent off these guys and there was a lot of faults such as heavy wardrobe doors hanging off, a massive crack in the wall of one of the rooms, bedroom doors broken, no fire door for the kitchen, but I was told that these problems would be resolved before I moved in. 5 months into my contract none of them where taken care of after phoning them every week (it became a joke) every time I\'d be pass...
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What agent could do to change your mind?
everything they said they where going to do and not steal part of my deposit for cleaning a place that is perfectly fine
Was this helpful? Yes
Mar 03,2012
Minithumbdown
By:
Mar 03,2012
5 people found
this helpful
I am a tenant and have used Charles Harding for my previous house that I rented. I agree with the above comments. Couple of staffs (presumably the top level manager/owner probably) I dealt with were very rude. Never been helpful. Service was horrible. Unfortunately, we had several problems (water pipe broken , heating not working..) . landlord had to come and sort these issues directly for us. Horrible customer service. As one of the above comments states, they dont treat people equally (atleas...
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Awards won by Charles Harding Letting Agents

Individual Branch Awards

Swindon, SN1 5NS

Carrol Harding - upload your photo Carrol Harding
1 reviews

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Jen Elaine - upload your photo Jen Elaine
2 reviews

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Brian Mark - upload your photo Brian Mark
3 reviews

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Mark Reynolds - upload your photo Mark Reynolds
2 reviews

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Michael reynolds - upload your photo Michael reynolds
1 reviews

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