• Rob Duggan
    Rob Duggan
  • Jody Higgins
    Jody Higgins
Charles Duggan Lettings is an independent letting and management agency based in South London. We are a specialist agency, dedicated only to lettings. We secure carefully selected tenants for landlords and high quality accommodation for people looking to rent properties across London and surrounding areas. We pride ourselves on providing a friendly and professional service.



Having extensive local knowledge and a detailed understanding of the intricacies of renting residential property we
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50 Westway
Caterham
Surrey
CR3 5TP
01883 344 294

 
Feb 09,2016
Minithumbup
By:
Feb 09,2016
Featured Review
0 people found
this helpful
We were recommended by a friend to Charles Duggan Lettings, As this was our first time of letting, Rob Duggan gave us good sound advice on how to enhance our property. We were impressed with his professional knowledge and approachable manner. Within 24 hours of his appointment, Rob found us a suitable tenant. He also manages our property and this is carried out in a professional and efficient manner. His fees are competitive and we would have no hesitation in passing on our recommendation to o...
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Comment on agent fees
Excellent - very competitive
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Feb 08,2016
Minithumbup
By:
Feb 08,2016
Featured Review
1 people found
this helpful
Rob has been everything I'd hoped for and read in the reviews I trawled through before choosing my letting agent. He's efficient, trustworthy, personable and really cares about both tenant and landlord being happy. He's always contactable, acts immediately, and uses tradespeople who do a good job at a reasonable price. I know my flat is in safe hands and my tenants are happy. Thanks for making it so easy Rob....
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Comment on agent fees
Great
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By: Oladipupo S. Kolawole
Feb 08, 2016
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Charles Duggan company is reliable. It renders prompt service to customer. I personally find the company and its representatives helpful in on all stages involved when I got my 2 bedroom flat from the company. They are polite and stress free.....
Feb 08,2016
Minithumbup
By:
Feb 08,2016
Featured Review
0 people found
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Hi Rob, I just wanted to take the time in writing to say a huge thank you not only for being a great agent but for just always going above and beyond in doing everything you could in ensuring things went well with my move. Moving is extremely stressful and you made it feel much easier knowing that I could call you at any time any you were always there to help. I really appreciate everything you did and thank you once again! Kind Regards Karen...
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Feb 04,2016
Minithumbup
By:
Feb 04,2016
Featured Review
0 people found
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Charles Duggan Lettings have been a pleasure deal with. Especially Rob, who has been great in helping us settle into our lovely apartment. From time to time Rob has gone out of his way to accommodate our requests and we have been very happy to have him as our property agent. Friendly, honest and to the point!...
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Comment on agent fees
Good
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By: Rob Duggan
Feb 04, 2016
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Muzzamil you and your family are lovely and a pleasure to deal with. Thank you for being a great tenant.....
Feb 04,2016
Minithumbup
By:
Feb 04,2016
Featured Review
0 people found
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I would highly recommend Charles Duggan lettings they are very perfesional and efficient. they bent over backwards to help me and my family get outer dream home. always quick to answer questions ect . My experience has been excellent 5 stars xx...
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Good
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By: Rob Duggan
Feb 04, 2016
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Kelly thank you so much for this review. You and Kraig are the nicest people and pleasure to know and have as our tenants.....
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
Very reliable and very friendly. Really went that extra mile for us and is always fast in responding to any of our questions and quick to help with any problems we may have. Would definitely recomend charles duggan estates to all our friends and family...
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Comment on agent fees
Agent fees were very fair compared to other agents
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By: Rob Duggan
Feb 03, 2016
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Thank you so much for being fantastic tenants. Danielle and yourself are an absolute pleasure to deal with.....
Feb 02,2016
Minithumbup
By:
Feb 02,2016
1 people found
this helpful
Rob helped us rent the flat where we currently live. It was absolutely great working with him from the start. He was really flexible throughout the whole process. He was willing to show us the apartment based on our schedule and arranged the move in as well to fit our needs. Even more importantly he was hones throughout the whole process about all the costs and sent us the contract before we had to sign it to allow us time to read it. He manages the apartment for the landlord and it's great to k...
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Comment on agent fees
The agent fee was slightly higher than what we paid before to other agents but at the same time the quality of the service we received was higher as well.
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By: Rob Duggan
Feb 02, 2016
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Ildiko thank you for your review. You and Ban are a pleasure to deal with. I am so glad to hear how happy you are with our service.....
Feb 02,2016
Minithumbup
By:
Feb 02,2016
1 people found
this helpful
For the first time I spoke to Rob on the phone I knew right away that this the right man to deal with. He was so professional and ready to help anytime. I will recommend him to anybody...
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Comment on agent fees
Not bad
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By: Rob Duggan
Feb 02, 2016
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Ayodeji thank you so much for your review. You were a pleasure to deal with and I look forward to staying friends with you.....
Feb 02,2016
Minithumbup
By:
Feb 02,2016
1 people found
this helpful
I'm very lucky to have gone in contact with Rob from Charles Duggan his not only found me and my son a home that we look forward comming too but had made this experience very stressful free. I would 100% recommend this estate agent especially rob his an excellent agent but very attentive and very approcable thank you so much rob from Sumaya and my son Noah...
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Comment on agent fees
Good
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By: Rob Duggan
Feb 02, 2016
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Thank you so much Sumaya. You are a pleasure to deal with and I am so happy to have found you and Noah your perfect home.....
Apr 10,2015
Minithumbup
By:
Apr 10,2015
2 people found
this helpful
From the first time i spoke to rob he gave me positive feedback to what i was looking for. We went for our first viewing and i loved it sstraight away. He helped me alot and was very patient his a lovely guy. defiently would recomend his agent for any one thats looking to rent....
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Mar 08,2015
Minithumbup
By:
Mar 08,2015
3 people found
this helpful
We decided to rent our flat, being new to property rental and not sure what to expect from prospective agents. After selecting 3 different agents to price the property we chose Charles Duggan lettings. Rob Duggan is a very easy to talk to and not pushy at all. He explained the rental process and answered questions with confidence, its quite obvious for knows what he is doing! After viewing our flat he felt confident he would achieve the full asking price inwith 7 days and thats exactly what he d...
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Jan 13,2015
Minithumbup
By:
Jan 13,2015
4 people found
this helpful
charles duggan lettings found us our new home in chipstead, we were looking to be as close to our chosen schools as possible. rob assured us he could help and he managed to find us our beautiful new home. from start to finish the move was made so much easier with his help from rushing through our referances to actually handing over the keys, FAB service and we can't thank you enough. thanks rob and jodie xx...
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Comment on agent fees
the fees were reasonable for the service recieved.
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Jan 12,2015
Minithumbup
By:
Jan 12,2015
4 people found
this helpful
From a tenant's perspective, we have been very happy with Rob's services as the managing agent of the flat we are staying in. Rob has proved to be efficient, friendly and fast in replying to any query, at any time or day of the week. You can feel the passion he puts into his work - being the owner of the business definitely makes him do that extra something to make sure everything is dealt with. We would be happy to recommend Rob to anyone....
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Jan 10,2015
Minithumbup
By:
Jan 10,2015
3 people found
this helpful
The organisation was very quick and efficient on finding flats to meet the required aspects that I was looking for the service of the employees is flawless doing everything in their power to help while being reapectful and very polite. All in all a great organisation to work with can't complain....
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Jan 10,2015
Minithumbup
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Jan 10,2015
3 people found
this helpful
I decided to rent my property out for the first time as I had been relocated to Hong Kong with work for 3 years. This was a big move for me and very important that I picked the right agent. When going through this progrcess I invited four agents to come and give me a valuation. I have to say Rob Duggan and Charles Duggan Lettings were by far the best and most professional, not only did Rob take the time to explain the whole procedure he also made me feel at ease with my big decision. I cannot re...
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Jun 01,2014
Minithumbup
By:
Jun 01,2014
3 people found
this helpful
Rob managed the letting of my flat in Croydon and the service he provided was and continues to be excellent. I contacted "Charles Duggan lettings" on the basis of other good reviews here and they have proved very reliable. Rob owns his company and takes great personal interest in providing a solid service. He found good tenants and secured a top end rent and has now been fully managing the property for the last few months. Highly recommended as a letting agent for a fully managed se...
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May 14,2014
Minithumbup
By:
May 14,2014
3 people found
this helpful
Rob worked really hard to find us suitable tenants. He is warm, friendly and professional and made us feel that he understood our interests and concerns and nothing was too much trouble. He liaises well with the tenants and ourselves and ensures that the rental is promptly paid to us. We feel confident that our family home is in safe hands with his management and would have no hesitation in recommending his services to prospective landlords or tenants....
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May 13,2014
Minithumbup
By:
May 13,2014
5 people found
this helpful
Rob and Jody did a very good job in helping us settle in our new flat. They were good professional and they answer to our enquiries in very short term. We will be glad to recommand them to our friends....
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
5 people found
this helpful
I have rented this property along with my partner and our little boy around 3 months ago, Rob Duggan has dealt with our rental. He\'s a great chap, very friendly and polite and always happy to lend a hand on anything he can possibly do. He has never hidden anything and always making it all clear and transparent as possible, he\'s also helped me out with a dispute with our previous landlord, this tells how much he\'s gone out of his hands to help. I have some friends that are looking to rent in C...
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Apr 28,2014
Minithumbup
By:
Apr 28,2014
4 people found
this helpful
I will like to recommend Mr Rob as the best Letting Agent I ever met, He is Punctual and Reliable Person, he did the excellent work for me to get my place, and I can not say anything bad about him and his work, and he is the perfect man for his job....
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Apr 28,2014
Minithumbup
By:
Apr 28,2014
5 people found
this helpful
Rob contacted us as landlords after he found a house for our existing outgoing tenant. He has contacts for landlords to use i.e cleaning, carpet cleaners etc and found a very suitable couple to move into the property within a matter of a week. He is always pleasant and helpful if you have any queries only too pleased to give his professional advice and help. We would not hesitate to use his professional services in the future....
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Jan 10,2014
Minithumbup
By:
Jan 10,2014
4 people found
this helpful
Rob is so excellent person, understanding and so professional. We are so impressed of his quality of made job. I highly recommended everyone who\'s looking for a great and honest person to sign a contract for long long time !!! all procedures all highly professional and quick. Rob informed us about every single step and help us so much. In future we would definitely stay with Rob and his company....
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Nov 01,2013
Minithumbup
By:
Nov 01,2013
4 people found
this helpful
I had a very pleasant experience working with Rob through the entire renting process. He was very professional in his approach and gave me time to decide about the property. He ensured that we get the apartment thoroughly cleaned and in good condition. All initial hiccups that are normally associated with moving into a new place were promptly attended to. I strongly recommend Rob for your house search....
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Sep 27,2013
Minithumbup
By:
Sep 27,2013
4 people found
this helpful
Speaking as a landlord I have received a top class service. The management are extremely friendly and helpful not only towards the landlord but to tenants too. I would definitely use this service again if I were to ever consider leasing another property in the future....
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Sep 27,2013
Minithumbup
By:
Sep 27,2013
4 people found
this helpful
Mr Duggan was recommended to me by a friend, The service provided involved the tenant search , carrying out the viewings,preparing the AST, dealing with the deposit and seeing the tenants into the flat . I found Mr Duggan to be professional, honest, thorough and able to understand exactly the type of tenant I was hoped for, The first tenant offered by Mr Duggan was excellent and I had no problem with accepting them as tenants, These tenants have been in my property for several months now ...
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Aug 23,2013
Minithumbup
By:
Aug 23,2013
4 people found
this helpful
I had a great experience with Rob. He comes forward as very honest and easy to chat professional. Rob is also a very good person who will look after his client\'s best interest. He made the whole process virtually painless and was patient enough to explain everything that was happening as the process went along. He actively returned all my calls and made me feel and showed that he had my best interest at the forefront of the entire renting process....
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Aug 17,2013
Minithumbup
By:
Aug 17,2013
3 people found
this helpful
We were new to London and were quite apprehensive about whom we need to believe while selecting a house to rent in the vast market that London is. We also had a bad experience with the previous brokering firm in Amsterdam and that did add to our anxiety. We were very impressed with Rob\'s energy and enthusiasm and at once felt comfortable talking to Rob and decided to go for the property that he showed. While we were very happy with the property itself, i need to admit that the ease of talking t...
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Aug 03,2013
Minithumbup
By:
Aug 03,2013
3 people found
this helpful
We made a decision to appoint Charles Duggan Lettings to act on our behalf for our property and up until now we only have words of praise and excellent recommendation for Rob. He had gone the extra mile in making sure we have the right choice of tenants, giving us important advices, providing us the necessary feedback, and most of all he is genuine in looking after our property. Rob had made the whole process of putting our house on the market to finally collecting rent a relax and easy experie...
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Jun 30,2013
Minithumbup
By:
Jun 30,2013
2 people found
this helpful
Rob was extremely helpful and kept us informed all the way through the process. From first and subsequent viewings to moving in - nothing was too mush trouble despite the fact that his wife was having a baby he was always willing to go the extra mile...
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May 07,2013
Minithumbup
By:
May 07,2013
3 people found
this helpful
We considered rented our property through Rob, as we had all sorts of promises and let downs from local so called premium brand agents and they came to nothing, after meeting Rob he found us a tenant in about 2 weeks! We unfortunately deicded to sell in the end so didn\'t carry through with the rent but Rob was fantastic and very understanding, I would like to express how impressed I was with the total professionalism he showed at all times. He has always been very polite and extremely helpful. ...
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May 03,2013
Minithumbup
By:
May 03,2013
3 people found
this helpful
Right from inception of renting our flat, we got introduction to Rob Duggan. We found him to be thoroughly professional, knowledgable and very proficient in all matters pertaining to renting of our property. He went an extra mile to meet us at our convenience in unsociable hours to exchange details for conclusion of a fair deal. This has narrowed our options for future dealings to select few like him, and as such we thoroughly recommend him to other potential clients....
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By: Rob Duggan
May 03, 2013
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Mr Malhotra, Thank you so much for your fantastic review and it has been a pleasure working with you and I look forward to our long and happy business relationship.....
May 01,2013
Minithumbup
By:
May 01,2013
2 people found
this helpful
I found Rob very easy to deal with, friendly and always available to give me advice as a first time landlord. He found me great tenants very quickly!! Overall I was very happy with the service provided and I\'ve already recommended him to a few friends....
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By: Rob Duggan
May 01, 2013
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Hello Rodney, Thank you for your review and we look forward to helping you in the future!!....
Apr 06,2013
Minithumbup
By:
Apr 06,2013
2 people found
this helpful
I rented a 2 bedroom house through the agency. My main contact was Rob who was very efficient to answer any queries that I had throughout the process. He also made sure everything went smoothly as possible. I highly recommend the agency to anyone who is looking for someone reliable to rent from in the future....
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By: Rob Duggan
May 01, 2013
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Hello Virag, Thank you for your review and we look forward to helping you in the future!!....
Jan 30,2013
Minithumbup
By:
Jan 30,2013
2 people found
this helpful
Rented a 4 bed house through Rob. Rob re arranged his day to suit out tight schedule. Took back a few of our requirements to the owner, and all subsequently agreed. Also worked very hard in putting together a contract in minimum time as well as an early move in date. Very prompt in returning our calls and emails. A pleasure to do business with....
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By: Rob Duggan
May 01, 2013
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Hello, Thank you for your review and we look forward to helping you in the future!!....
Jan 16,2013
Minithumbup
By:
Jan 16,2013
2 people found
this helpful
We rented our property through Rob. I would like to express how impressed I was with the total professionalism he showed at all times. He has always been very polite and extremely helpful. All queries, whether through phone calls or emails were replied to almost immediately. I can honestly say I have never met any agent as efficient as Rob and I would not hesitate to recommend Rob and his company to others....
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By: Rob Duggan
May 01, 2013
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Hello Ece, Thank you for your review and we look forward to helping you in the future!!....
Areas covered
  • Cater
  • Barnet - Finchley - Crouch End
  • Couls
  • Camden - St Johns Wood - Croydon
  • Croyd
  • Purley - Sutton - Shirley
  • Warli
  • Redhi
  • Selsd

My deposits scheme


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Agent Fees

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Last updated at 11:46 AM 20/01/2015 by allAgents

Complaints Procedure

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Last updated at 11:46 AM 20/01/2015 by allAgents
Rob Duggan Rob Duggan
Branch Manager / Partner
46 reviews

About Rob No description set View full profile
Jody Higgins Jody Higgins
Partner
3 reviews

About Jody No description set View full profile

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