Charles Carter Lettings Ltd
4.7/5, 27 reviews
93% recommended
100% lettings valuation accuracy
92% lettings fee satisfaction



Property Features

Charles Carter – “Efficient, effective, professional, friendly”Charles Carter Lettings is an independent agency 100% dedicated to being letting and property management specialists, ensuring your rental property is our number one focus and priority. We understand you are entrusting us with one of your most valuable assets and expect a professional and ... show more Charles Carter – “Efficient, effective, professional, friendly”
Charles Carter Lettings is an independent agency 100% dedicated to being letting and property management specialists, ensuring your rental property is our number one focus and priority. We understand you are entrusting us with one of your most valuable assets and expect a professional and effective management service.

All services are personally overseen by Company Director Eddie Carter, who is always available directly when required. Our company is built on recommendation and repeat business, so high levels of service are at the heart of the company and its values. We cover The 3 Counties Worcestershire, Herefordshire and Gloucestershire from our central office located in Tewkesbury meaning all your property needs are under one roof.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 92% £340 £975
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 14 2 0 0 0 0 1 0
Areas covered
  • GL20
  • Tewkesbury
Address

102 Church Street
Tewkesbury
Gloucestershire
GL20 5AB
01684 292154

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Lettings DPS
Latest Properties

No Properties

“Very helpful...”

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Jun 16,2021
Minithumbup
Helen
Scott
By: 'Kev'
Jun 16,2021
0 people found
this helpful
Very helpful team and excellent service, everything went very smoothly with my move in and all queries answered very quickly and efficiently. Strongly recommended...
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“Choosing Charles Carter as my letting agent was the best ......”

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Jun 03,2021
Minithumbup
Eddie
By: 'Amanda'
Jun 03,2021
0 people found
this helpful
Choosing Charles Carter as my letting agent was the best decision I could have made. Being a first time landlord they were extremely helpful and supportive. They always kept me informed and Eddie provided expert advice throughout the tenancy. Alan provided a first class accounting ...
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“Always very helpful, always there when you ne......”

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Apr 28,2021
Minithumbup
Scott
Helen
By: 'Lisa Neale'
Apr 28,2021
0 people found
this helpful
Always very helpful, always there when you need them - both helen and scott have been brilliant! Any questions we had were promptly answered. Thank you so much for making our relocation a little less stressful!...
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“An amazing team of people. Very supportive an......”

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Apr 08,2021
Minithumbup
By: 'Ewelina'
Apr 08,2021
0 people found
this helpful
An amazing team of people. Very supportive and detail-oriented. The whole process of applying for a tenancy was smooth, clear and very well explained....
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“Very professional, very good response to ques......”

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Mar 22,2021
Minithumbup
Eddie
Helen
By: 'Edward'
Mar 22,2021
0 people found
this helpful
Very professional, very good response to questions. Exactly how I would like my business to operate...if I had one. There was never any question of any misunderstandings . I have rented for 5 years and this is the best experience I have had ....
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“Friendly and helpful staff - definitely recommend...”

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Feb 11,2021
Minithumbup
Scott
Helen
By: 'Hannah'
Feb 11,2021
0 people found
this helpful
I have found the communication from the team extremely friendly and helpful. They have been quick to answer emails and help with any issues, I would DEFINITELY recommend Charles Carter Lettings ?...
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“Highly recommended...”

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Feb 04,2021
Minithumbup
Helen
By: 'T'
Feb 04,2021
0 people found
this helpful
It's been many years since I have rented somewhere and I have been pleasant surprised with our experience thus far. In particular, Helen was very attentive and helpful. Highly recommended....
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“I have used Charles Carter to find tenants an......”

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Jan 09,2021
Minithumbup
By: 'Clough'
Jan 09,2021
0 people found
this helpful
I have used Charles Carter to find tenants and manage my rental property for the past 5+ years, and I would have no hesitation in recommending them. Excellent, professional service and always helpful and efficient....
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“Renting in Malvern with Charles Carter...”

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Nov 13,2020
Minithumbup
Scott
Helen
By: 'Polly'
Nov 13,2020
0 people found
this helpful
Would like to thank Scott and Helen for helping us find our little house to rent in Malvern, both extremely helpful, quick to answer our questions and everything ran smoothly.. we couldn’t have asked for a better letting agency. We thank them both and ...
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“Thanks to Helen for an excellent service from......”

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Oct 12,2020
Minithumbup
Helen
By: 'Tom'
Oct 12,2020
0 people found
this helpful
Thanks to Helen for an excellent service from start to finish in applying for this tenancy. Excellent communication throughout made the whole process very easy. Much appreciated....
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“Our boiler problem was dealt with quickly and......”

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Oct 09,2020
Minithumbup
By: 'Paul'
Oct 09,2020
0 people found
this helpful
Our boiler problem was dealt with quickly and efficiently. Great service as normal from the team at Carter's. Thank you....
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“This is our first rental property as we have ......”

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Oct 05,2020
Minithumbup
By: 'Michael'
Oct 05,2020
0 people found
this helpful
This is our first rental property as we have always had our own house, quite a daunting experience and moving from our home in Yorkshire to Worcestershire. There where some niggley issues when we moved in and are being managed, two weeks in and the ...
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“Fantastic quick turn around to get our issue ......”

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Sep 25,2020
Minithumbup
By: 'Jess'
Sep 25,2020
0 people found
this helpful
Fantastic quick turn around to get our issue sorted, and constantly kept us updated once there has been a progression with final decision....
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“Natasha Lloyd - My Recommendation...”

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Sep 08,2020
Minithumbup
By: 'Robyn'
Sep 08,2020
0 people found
this helpful
Really understanding, helpful, insightful, friendly, welcoming. As a customer of Charles Carter Lettings Ltd, it was my first time renting and they really helped me out, especially as someone who is on the spectrum. They have explained things to me, took time to go through ...
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“I have been impressed by Natasha's tenacity a......”

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Sep 07,2020
Minithumbup
By: 'Frances'
Sep 07,2020
0 people found
this helpful
I have been impressed by Natasha's tenacity and support through a prolonged effort to get a leaseholder to meet their obligations and effect repairs....
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“Excellent agent...”

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Sep 07,2020
Minithumbup
By: 'Rebecca'
Sep 07,2020
0 people found
this helpful
I have been a tenant through Charles Carter for 2 years and have only known them to handle issues quickly and efficiently. Tasha is quick to act and has always been really great to deal with...
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“Im really please with Tasha always solve a pr......”

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Sep 02,2020
Minithumbup
By: 'Kevin'
Sep 02,2020
0 people found
this helpful
Im really please with Tasha always solve a problem when occurs would recommend Charles carter letting agents 2 anyone all the best kev the landlord...
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“Highly regarded Letting agent!...”

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May 14,2020
Minithumbup
Helen
By: 'Trina'
May 14,2020
0 people found
this helpful
Scott and Helen have been amazing throughout the process, faultless, so helpful and responsive, much more professional and helpful than other letting agents I've experienced, above and beyond 5 stars 10/10!...
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“Excellent Agents...”

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Mar 05,2020
Minithumbup
Eddie
By: 'SBC'
Mar 05,2020
0 people found
this helpful
We have been with Charles Carter for over 10 years and we cannot recommend them highly enough. From day one the service has been excellent and we have found Eddie and the staff very knowledgeable, friendly, efficient and trustworthy....
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“I must admit think Eddie & his staff do a fir......”

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Mar 02,2020
Minithumbup
Eddie
By: 'Kevin'
Mar 02,2020
0 people found
this helpful
I must admit think Eddie & his staff do a first class job in looking after my property with finding me great tenants who have never let me down Would recommend them 2 anyone...
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“Top letting agent...”

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Feb 20,2020
Minithumbup
Eddie
By: 'Karl'
Feb 20,2020
0 people found
this helpful
Eddie and staff have held our hands through becoming BTL landlords in 2015 through repairs, changes in tenants etc. Always courteous and professional and no hassle. Regarding repairs, I left them the instruction if the net rent covers it please arrange it. and that is what ...
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“Eddie and his team have looked after my buy t......”

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Feb 20,2020
Minithumbup
Eddie
By: 'Janet'
Feb 20,2020
0 people found
this helpful
Eddie and his team have looked after my buy to let flat for over 5 years and have truly taken the pain out of being a landlord. Apart from a very small DIY job that needed doing, I have not been in the property since it ...
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“I have used Carter lettings for many years an......”

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Feb 14,2020
Minithumbup
By: 'philip'
Feb 14,2020
0 people found
this helpful
I have used Carter lettings for many years and found them very helpful and good to work with. They manage several properties for me....
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“I'll start off with the positives first of all hence ......”

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Oct 05,2016
Minithumbdown
By: 'thedoctordarren'
Oct 05,2016
5 people found
this helpful
I'll start off with the positives first of all hence why I bumped the stars up to a 2 instead of 1. All agents that I have contacted throughout my tenancy have been very helpful where possible. The only fault I have is the fact that they ...
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Comment on agent fees
None
Was this helpful? Yes
By: Eddie Carter
Feb 13, 2020
View all comments (1)
Good afternoon,  We have only just become aware of this review.  We are sorry to hear of the issues that you had during your tenancy at the property. Having located your tenancy details and the address of the property you rented, we can confirm that the property was not managed by Charles Carter during your tenancy. Charles Carter is not able to authorise for action, any maintenance works on properties we do not own or manage. Had we been able to instruct contractors then we would have bee ...

“I have been renting out my apartment with Charles Carter ......”

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Aug 20,2014
Minithumbup
Eddie
By: 'Matt'
Aug 20,2014
1 people found
this helpful
I have been renting out my apartment with Charles Carter Lettings for 12 months. From the outset I have been extremely impressed with the service received. Ed was very prompt with the initial viewing and produced excellent details including plenty of photos. Straight away there were ...
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“Absolutely disgusting excuse for a letting agents, poor communication, months ......”

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Jun 09,2014
Minithumbdown
By: 'ryanh1989'
Jun 09,2014
8 people found
this helpful
Absolutely disgusting excuse for a letting agents, poor communication, months and months of waiting for repairs to be done, our house left in a state of disrepair where it would fail basic health & safety assessments. Upon moving in much of the admin and sorting of ...
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“I Viewied a property with Eddie and he was really ......”

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Mar 15,2013
Minithumbup
Eddie
Scott
By: 'AO'
Mar 15,2013
1 people found
this helpful
I Viewied a property with Eddie and he was really professional and helpful, we then put in an application to rent the property Eddie came back to me straight away to let me know that we could go ahead. The references are being processed now ...
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Staff picture Eddie
(8)
Staff picture Helen
(8)
Staff picture Scott
(5)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Charles Carter Lettings Ltd

Individual Branch Awards

Tewkesbury, GL20


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Charles Carter Lettings Ltd