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Website not available Properties for sale
Properties for rent
Sep 02,2017
Minithumbdown
By: 'The unhappy one'
Sep 02,2017
0 people found
this helpful
Please use a different agent if you want to be provided with a decent and honest service. Extremely unprofessional when dealing with list of issues which were highlight weeks and weeks ago which are still not resolved. For example, the sign still outside the house even though asked umpteen times for it to be taken, it's been almost two months now. Even when I informed them that people are knocking on my door asking if the house is to rent and for them to take it down, nothing was done. Once they...
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Comment on agent fees
Expensive fees for no service provided.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Lloyd Westall
By: 'Dan Buck'
Aug 24,2017
0 people found
this helpful
Superb estate agents. Cannot fault the lloyd at all. The option to have an 'open day' when selling our property was great and certainly seperates them from other estate agents. It also ensured we got a great price for our house. They have also found us our future family home, without pressuring us, which we have experienced with other estate agents....
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Comment on agent fees
The fees were fair, based on the excellent price they managed to get for our house.
Was this helpful? Yes
Aug 23,2017
Minithumbup
By: 'Rachel Knight'
Aug 23,2017
0 people found
this helpful
Very happy with the service ive had since i started renting from Carter Edwards they have been great and very professional they have worked hard to sort out the problems that have needed sorting out and have also kept me up to date ive been looked after by hannah who has been a great she is a real accet to your office so well done all at Carter Edwards for an outstanding Job...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 18,2017
Minithumbup
Lauren French
By: 'Charlene May'
Aug 18,2017
0 people found
this helpful
I am very pleased with the overall service from Charles Carr, in particular Lauren because she assisted me every step of the way with the sale of my property. I'm so happy with their service that I'm currently selling 2 properties with them. They gave me excellent feedback and I felt I could ask them any questions and they were happy to help. Also Lauren always contacts me when new properties come to the market that she thinks I will like. Which I love because it's a personal service....
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Comment on agent fees
Fair.
Was this helpful? Yes
Aug 17,2017
Minithumbup
Alia Thomas
By: 'Donna'
Aug 17,2017
0 people found
this helpful
Alia was extremely helpful and polite when I spoke to her on the phone. As promised she sent me through information I required quickly, very efficient....
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Was this helpful? Yes
Aug 14,2017
Minithumbup
Anna Iliyanou
By: 'Louise'
Aug 14,2017
0 people found
this helpful
I have been renting since 2016 I having had problems but the last few months since Anna has taken over I have seen a real big difference and am really happy and looking forward to the next couple of months....
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Was this helpful? Yes
Aug 11,2017
Minithumbup
By: 'Brenda'
Aug 11,2017
0 people found
this helpful
Many thanks to everyone at Carter Edwards Mark when selling and Lauren after we sold especially the last couple of weeks when stress levels were very high we are settled in now and very happy thank you all Brenda & John Palmer...
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Was this helpful? Yes
Aug 01,2017
Minithumbup
Lauren French
By: 'M Ackland'
Aug 01,2017
0 people found
this helpful
Lauryn is a wonderful agent, excellant communications and went the extra mile for us. She is simply wonderful and huge asset to the Carter Edwards Team. I cannot recommend her enough...
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Comment on agent fees
Very happy with the fees
Was this helpful? Yes
Jul 21,2017
Minithumbup
Anna Iliyanou
By: 'Richard'
Jul 21,2017
0 people found
this helpful
would recommend the office to sellers. efficient and friendly team. kept me informed of developments. discussed the various options when selling the house....
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Comment on agent fees
good
Was this helpful? Yes
Jul 20,2017
Minithumbup
emma
By: 'kiran'
Jul 20,2017
0 people found
this helpful
Most of the estate agents I had come across did not leAve a good impression with me. But dealing with Carter edwards I can say I was really happy with their service. Emma Battynewas excellent I would recommend Carter Edwards because Emma was so friendly and so honest and we were buyers not sellers most estate agents who we dealt with previouslying were not honest with us and just wanted a bidding war. Emma ws amazing Ans would like to say thank you again...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2017
Minithumbup
By: 'Belinda Clark'
Jul 20,2017
0 people found
this helpful
Good service - quick, with a helpful response to queries. Polite on the phone, went out of her way to help us....
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Comment on agent fees
Not known
Was this helpful? Yes
Jul 05,2017
Minithumbup
Lauren French
By: 'Paul Myford'
Jul 05,2017
0 people found
this helpful
A big thank you to Lauren @ Carter Edwards for fantastic customer service and for being exceptionally helpful throughout the sale of our property, Which she did so within 2 weeks of moving from another agent. I cannot thank Lauren and Carter Edwards staff enough and would recommend them to anyone....
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Comment on agent fees
For the service we had from Carter Edwards the fees were very reasonable.
Was this helpful? Yes
Jun 30,2017
Minithumbup
MarkLawrence
By: 'Helen Smith'
Jun 30,2017
0 people found
this helpful
Mark helped my parents find a suitable bungalow locally. They had specific requirements due to accessibility. Thanks Mark my parents are now settled in their new home....
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Comment on agent fees
Value for money
Was this helpful? Yes
Jun 30,2017
Minithumbdown
By: 'Karen'
Jun 30,2017
0 people found
this helpful
Really interesting reading different reviews and how the experiences vary so much - I will be as objective and fair as possible with mine, but bottom line for my 2 stars is it was such a very impersonal service we received. For personal reasons it was a very emotional sale for me, and it just seemed that there are so many staff, each allocated different parts of the process, (but not always communicating to keep information up to date, very frustrating chasing things or providing info more tha...
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Comment on agent fees
In line with others.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Emma Battye
By: 'MarcusGL'
Jun 29,2017
0 people found
this helpful
Overall, Carter Edwards have provided a very informative, friendly and prompt service to both myself and other family members. As a first time buyer, in particular, Emma was great at answering any questions that I had about properties, as well as giving additional information that I may not have thought to ask about. She is always quick to respond to emails in a friendly manner, and as a whole, making the process very smooth and trouble free!...
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 09,2017
Minithumbdown
By: 'Alex Spataru'
Jun 09,2017
1 people found
this helpful
I would not recommend this Agency to non-UK citizens. They're just not ready to help people in hurry and from outside of UK. Also, keep in mind that once you sign up with them and make any holding deposit, this is not refundable, no matter if is their fault in completing the process. That's how me and my girlfriend lost 500 pounds. When we visited a studio, we agreed with Sarah that we should move quick because we're staying at hotel and we'll transfer the money from a Romanian bank account (i...
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Comment on agent fees
As many other Agencies, the fees are just big.
Was this helpful? Yes
May 30,2017
Minithumbup
By: 'Rachel'
May 30,2017
1 people found
this helpful
Mark goes above and beyond. A great sales man with real personality. I liked him the moment he came to value my property. Can't thank him enough for his effort and candour in working with us to secure the house we love. Will most certainly be recommending Carter Edwards to our friends and family. Professional, friendly, flexible and hardworking....
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Comment on agent fees
Very compete time.
Was this helpful? Yes
May 25,2017
Minithumbup
Emma Battye
By: 'Martin Kennedy'
May 25,2017
0 people found
this helpful
Carter Edwards and particular Emma Battye have provided an excellent service. Emma's response to questions and queries has always been done in a very timely manner even though she may have had difficulty contacting the sellers. She is always very pleasant and a joy to deal with....
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Comment on agent fees
The fees we have agreed seem to be very competitive
Was this helpful? Yes
May 24,2017
Minithumbup
shane clarke
By: 'stuart'
May 24,2017
0 people found
this helpful
Shane was excellent from advising on the value and marketing strategy to negotiating the sale price and following through to exchange of contracts....
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Comment on agent fees
good
Was this helpful? Yes
May 12,2017
Minithumbup
Mark Lawrence
By: 'Magsallen'
May 12,2017
0 people found
this helpful
Having been let down badly with the sale of my house, right at the last minute, Mark turned things around with an open house organised in less than 12 days resulting in a successful sale. A first class effort by Mark and his team....
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Comment on agent fees
Very good
Was this helpful? Yes
May 12,2017
Minithumbup
Mark Lawrence
By: 'Susan'
May 12,2017
0 people found
this helpful
After consulting Mark Lawrence I would just like to say I most impressed by how helpful and knowledgeable he was. Mark is very courteous and I would recommend him and Carter Edwards to anyone either buying or selling....
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Comment on agent fees
Acceptable
Was this helpful? Yes
May 11,2017
Minithumbup
Mark Lawrence
By: 'Julie Morris'
May 11,2017
0 people found
this helpful
It is solely down to Mark Lawrence's ability to do his job so well that I now live in my beautiful home, where I am really happy. I had to move due to personal reasons last year and Mark not only found the right house for me and my 2 children he made a difficult process much easier with his professionalism and consideration. Not that I have any intention of moving in the near future, if I did I would be using Carter Edwards and more specifically Mark to represent me again....
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Comment on agent fees
Fair
Was this helpful? Yes
May 11,2017
Minithumbup
Mark Lawrence
By: 'Elton'
May 11,2017
1 people found
this helpful
MARK was a professional and friendly, he gave to me and my family the opportunity to realise a dream.With he's acknowledgment we found a broker , solicitors in just 8 weeks we moved in and we are very happy, thanks Mark, Elton and Family....
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Comment on agent fees
Thanks , there is no bad comments .He was fantastic.
Was this helpful? Yes
May 04,2017
Minithumbup
Alia Thomas
By: 'JFrances'
May 04,2017
0 people found
this helpful
So pleased with Alia for finally getting our property sold after it being on the market with other agents for nearly a year! Within a couple of weeks of it being on with Carter Edwards, Alia worked her magic and got it sold! Top marks and thank you so much Alia!...
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Was this helpful? Yes
May 04,2017
Minithumbup
Emma Battye
Mark Lawrence
By: 'Alison and Paul'
May 04,2017
0 people found
this helpful
Really happy with the service we've had from Carter Edwards have found that Mark and Emma are approachable and helpful in every way taking some of the stress from selling our house and finding a new one many thanks Alison and Paul...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 23,2017
Minithumbdown
By: 'Jane'
Apr 23,2017
0 people found
this helpful
You may see their boards wherever you go in the Woolston, Sholing and neighbouring areas but I have just spent 4 months in the company of Carter Edwards and not only was it the biggest mistake I have ever made but they still could not sell my property. In my view they couldn't sell onions to a Frenchman! If you are thinking of buying or selling a property take my advice, stick with a long established estate agent. I would rather raze my house to the ground than sell through Carter Edwards....
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Comment on agent fees
N/a
Was this helpful? Yes
Apr 15,2017
Minithumbdown
By: 'Disgusted! Never recomand or use again'
Apr 15,2017
2 people found
this helpful
Waste of time and petrol, two times two viewings the agent forget the keys...open event day...he show up...ignore me for 15 min. ...bussy on the phone...I repeat...open day event and he doesn't have the key!!! Those people are nothing just a bad joke....
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Was this helpful? Yes
Apr 11,2017
Minithumbdown
By: 'Patrick'
Apr 11,2017
1 people found
this helpful
Left my property unsecure on at least two occasions, £2500 mountain bike disappeared from the property. Reported to the police DO NOT USE!!...
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Comment on agent fees
You can teach a monkey to lock a door.
Was this helpful? Yes
By: Lloyd Westall
Apr 12, 2017
View all comments (1)
'Patrick' Carter Edwards have taken on board your feedback and we have fully investigated the matter with all staff. I have also called all viewers to see if they remember the bike and any suspicious activity around at the time. I fully appreciate the difficult nature of your sale and I appreciate that you may not be in possession of all the facts. Following on from our internal complaints procedure I can confirm that all members of staff left your property secure, no viewers remember the bike. ...
Mar 07,2017
Minithumbup
Emma Battye
By: 'Kiran & Gurmukh'
Mar 07,2017
1 people found
this helpful
Emma, you have been a breath of fresh air. Having dealt with various estate agents both from Carter Edwards and other companies, you have been the best and most outstanding. Emma, you have always followed up with our questions and replied in a timely fashion. As we're first time buyers - you have been calm and reassuring throughout. You're clearly well organised and have remained constantly up-to-date with the status of our purchase which has given us confidence in dealing with you. We wo...
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Was this helpful? Yes
Mar 02,2017
Minithumbup
By: 'M Waterer'
Mar 02,2017
1 people found
this helpful
Thank you all at Carter Edwards! Such a friendly and compassionate bunch of people. From the very first day when Shane came around to value our bungalow i knew he had our best intentions at heart, he took a real interest in our needs and tailored his strategy around us. At first we were unsure about the prospect of an open day but it did make things much easier for us, and we were shocked at how many viewings and offers we recieved. We got more money for our bungalow than we expected which meant...
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Comment on agent fees
Very Good
Was this helpful? Yes

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Last updated at 4:32 PM 26/02/2016 by Lee Carr

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Last updated at 4:32 PM 26/02/2016 by Lee Carr

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