Myself and partner paid a holding deposit after viewing a flat (Nova Building) that was available to be moved into in a week. Signed 'Statement of Funds' documentation to confirm the payment and subsequent payments to be made after reference checks. Successfully passed reference checks and completed full payment including advance rent, reference and agent fees. We sought further clarification and confirmation with regards to the flat and it's availability. We were informed it will be available a... read full review
I can't speak from a tenant's point of view, only a landlord's. Chanin Estates, and the agent Kiera McCarthy in particular are without a doubt the worst estate agency I have ever come across. I trusted them with my beautiful 4-bedroom house near E14 to rent out â€“ what a mistake.
McCarthy completely mismanaged the letting of my own property which left me exposed when I ran into difficulties with the tenant. She could not produce any of the required paperwork (that I was being asked for ... read full review