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The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors Read full description...The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire and Mid Wales.
 
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Properties for rent
Jul 21,2017
Minithumbdown
By:
Jul 21,2017
0 people found
this helpful
We arranged a valuation meeting with the Wokingham branch - to give us an idea about sales as well as lettings. They arranged a day and time for two of their consultants to visit us. They never turned up; they did not even phone us to let us know they weren't coming. We phoned the office and were told that they would investigate and phone us back the next morning. This never happened!! How UNPROFFESSIONAL!! Needless to say we will not be bothering them again.They obviously do not need the bus...
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Comment on agent fees
N/A Whatever it is it is too much for this agent.
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Jul 21,2017
Minithumbdown
Ben Granville
By:
Jul 21,2017
0 people found
this helpful
July 2016. Manager had 'Little man syndrome'. Tried to cheat by raising the agreed percentage fee when buyer was found. Head office just as bad, spineless individual who wouldn't acknowledge or apologise or even look into the issue...just money grabbing issuing threat of court action when I delayed payment whilst awaiting some kind of apology....
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Comment on agent fees
Their fee was very competitive but what's the point if they are untrustworthy.
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Jul 19,2017
Minithumbdown
By:
Jul 19,2017
0 people found
this helpful
Such a bad experience with this agent so far. The letting of the property was ok but the property management so far has been awful. The Bracknell office who appear to manage this never respond to emails even when you complain to a manager. They have so far taken 17 days and counting to respond to our query and we are only on the first month of the service. When they do email they often get things muddled up and don't communicate clearly. They didn't even bother to clarify the Tennent had moved ...
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Comment on agent fees
Considering the service they are shocking. If service was good we wouldn't have an issue with the cost.
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Jul 18,2017
Minithumbup
By:
Jul 18,2017
0 people found
this helpful
I had very good buying experience with this company speacily have recived v good customer services from Daniel Carlisle. Highly recommend for business . Thanks Nadeem...
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Jul 15,2017
Minithumbdown
Jessica
By:
Jul 15,2017
0 people found
this helpful
Terrible! When we moved we found previous tenants stuff in the house including a professional mincer, probably stolen (!) Supermarket baskets, and wardrobe full of old and weird stuff. Half of the lights in the house don't work and we can't use the shower. I have been ignored so far. So frustrating! These guys have no idea about what work means....
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Comment on agent fees
A lot of money for no service
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Jul 15,2017
Minithumbdown
Samuel Hall
By:
Jul 15,2017
0 people found
this helpful
Sam deliberately misleads customers. He tells one customer that a flat is unavailable and then tells another customer that it is available. He also cancels viewing 15 minutes before an appointment on a regular basis. He is extremely rude, talks down to customers and amusingly assumes that tenants somehow know nothing. When asked what your budget it, he snorted - perhaps he ought to be aware that actually, that is what we are 'prepared' to spend and not what we 'can' actually spend. I also ha...
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Comment on agent fees
Terrible. There is a fee for everything - it's almost as though they don't want you to move in. Worked out at £600 for a high earning professional couple.
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Jul 14,2017
Minithumbdown
By:
Jul 14,2017
1 people found
this helpful
Chancellors were great when they wanted my business but I am getting a poor property management service as a landlord. They do not return calls or even acknowledge my emails. I am very frustrated and changing agents at the end of this contract....
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Comment on agent fees
I am paying for a service that I do not feel that I am getting.
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Jul 04,2017
Minithumbup
Jessica Smith
By:
Jul 04,2017
0 people found
this helpful
The service I received from the Summertown branch was highly professional and the property sold within three weeks and the follow up from the initial sale was also most efficient....
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Jun 30,2017
Minithumbdown
By:
Jun 30,2017
0 people found
this helpful
Terrible estate agent! Stay away from them. They were misleading me to sign a sole agent agreement regardless who sell it at the end, they will get commission. They said they would agree joint agents then when I made that request, they simply told me I would need to stick with sole agent and they would get their commission!! They are unprofessional, unethical, and disgrace! Stay away from this agent!...
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Comment on agent fees
Very bad. Stay away from this kind of unprofessional agent.
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Jun 26,2017
Minithumbdown
By:
Jun 26,2017
0 people found
this helpful
Chancellors Sunningdale are fixing their sign boards on peoples properties without permission or verification and then leave them there. When it is reported they ignore the complaint and do not return calls. They fixed a sign board to my fence with bolts and when told were not bothered about the criminal damage caused. Extremely unprofessional....
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Comment on agent fees
nil
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Jun 20,2017
Minithumbdown
Wayne Ryan
Mahnoor Choudhury
By:
Jun 20,2017
1 people found
this helpful
Shockingly bad!!! I will never recommend or sell those Chancellors again. Wayne did not find out the full position of my buyers, after nearly 8 weeks of being sold and trying to exchange contract Wayne finds out that part of the deposit money is coming from her parents re-mortgage which wasn't complete which cause us a two week delay and nearly lost us our purchase. Every time I spoke to Wayne he said never had any updates and he seemed not interested in helping me more about saying that it w...
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Comment on agent fees
For the service I got bad, for the service I was expecting resonable
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Jun 19,2017
Minithumbdown
Liam Jones
Sofia Carramona
By:
Jun 19,2017
0 people found
this helpful
I£ve paid an application fee of 350 pounds. My application was refused. They did not refund my application despite many times that I chased them....
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Comment on agent fees
Expensive and they didnร‚ยดt refund me as provised
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Jun 08,2017
Minithumbdown
By:
Jun 08,2017
0 people found
this helpful
Worst thugs in Newbury. Charge more and no service at all. Act just as intermediates between landlord and tenant without any support....
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Comment on agent fees
bad
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Jun 01,2017
Minithumbdown
Krystyna
By:
Jun 01,2017
0 people found
this helpful
They left me and my husband with 9 months old daughter on the street , just becouse for two weeks they messed up our case. Thinking to go to the court, very bad experience...
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Jun 01,2017
Minithumbdown
By:
Jun 01,2017
0 people found
this helpful
I have let property for 25 years and recently let a property through Chancellors letting agent. I have had the most appalling service from them. I cannot advise any landlord strongly enough not to go anywhere near them. The local branch found a tenant, (this bit was great), but the process of carrying out references and passport checks, getting the money in and drawing up the contract is then passed to a central office in Bracknell. It was at his point that the service became so appalling that ...
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Apr 21,2017
Minithumbup
Sam Hinton
By:
Apr 21,2017
0 people found
this helpful
My family and i had to move and we found Sam by far the most helpful, kind and energetic agent for a long time. He really enjoys what he is doing and went above and beyond his duty for us. He is the reason we actually decided to rent with Chancellors. Unfortunately i can't say the same of head quarters... their service to us wasnt great. Specially as somebody left the company and it seems no handover took. Nonetheless I would recommend chancellors in Henley due to Sam!...
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Apr 11,2017
Minithumbdown
By:
Apr 11,2017
0 people found
this helpful
This is by far the WORST company I have ever dealt with. As a renter I have never owned the property I rent, but despite this I get multiple phone calls a week and emails asking telling me that my property is on the market and that I should sell it with them. I have NEVER owned the damn property. STOP CALLING AND EMAILING ME! Stay well clear of this company, they will harass you for years to come...
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Comment on agent fees
BAD
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Apr 03,2017
Minithumbdown
All of them
By:
Apr 03,2017
2 people found
this helpful
Absolute shambles of an estate agent, whole office run by 20 something year olds who haven't got a clue what they're doing, told me the flat I'm in now had already gone then i rented it through another estate agent the same morning, every time I call to ask if a property is available, miraculously it has sold that afternoon but they refer you to a run down piece of rubbish that no one else will buy, estate agents get a bad rep but these are the worst of the worst, complete rubbish with no manage...
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Mar 29,2017
Minithumbdown
By:
Mar 29,2017
2 people found
this helpful
We decided not to go with Chancellors for the marketing of our property, one due to finding the property we wanted through another local agent, which would speed up the sale and purchase process and two, they overpriced our property (approx. 20k). However, even after giving our reasons to Chancellors and explaining that we had a Sole Agency Agreement with another agency, this did not stop them from contacting us approximately two or three times a week for the past month. At one point, they rang...
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Comment on agent fees
They offered 1.5 which isn't bad but I got 1% elsewhere.
Was this helpful? Yes
Mar 14,2017
Minithumbdown
By:
Mar 14,2017
0 people found
this helpful
I have very bad experience with that agency, I don't recommend them at all, after I left the property they seem that they don't now you...
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Mar 11,2017
Minithumbup
Jon Harrison
Robert Penford
By:
Mar 11,2017
0 people found
this helpful
I had excellent service from Jon Harrison and his manager, Robert, and am pleased to say I've now moved into my dream home. Thank you...
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Mar 10,2017
Minithumbdown
By:
Mar 10,2017
0 people found
this helpful
I wrote a glowing review for them in 2012 when we bought and sold a property with David Burrows who was a great agent. The communication from Chancellors this time has been poor, the quality of the sales staff has nose dived and the overall experience has caused undue stress and wasted lots of our time. AVOID!...
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Comment on agent fees
Fees were in line with other bracknell agents
Was this helpful? Yes
Mar 06,2017
Minithumbdown
By:
Mar 06,2017
0 people found
this helpful
One word! Appalling. From start to finish the sale of my property was a total shambles and I wish I'd never picked up the phone to them. From not leaving me a copy of the contract (illegal) to vastly overinflating the value, to trying to view property whilst I was in bed after clearly making them aware I was working nights. Please consider every other estate agent before Chancellors as you may regret it....
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Comment on agent fees
Fees were reasonable if they'd have acted correctly.
Was this helpful? Yes
Feb 23,2017
Minithumbdown
By:
Feb 23,2017
1 people found
this helpful
We have recently advertised our flat with Chancellors Kidlington and are very disgusted with the service we received. First of all we were assured by one of the staff that we would definately get £995 for rental in Kidlington, as they had let a flat round the corner for the same price. As time went on there were plenty of people who viewed the flat but no takers. I was then advised from other agents that the rental we were asking was far too high. I then asked for the rent to be lowered t...
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Comment on agent fees
bad
Was this helpful? Yes
Feb 07,2017
Minithumbup
Kirsty woodley
By:
Feb 07,2017
0 people found
this helpful
Kirsty woodley was very helpful in everything on purchasing a house she did a really good job on everything letting me know on what to do and what was happening through out the process, she also gave me good advice on what do to do and was very helpful on what needed to be done ....
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Jan 05,2017
Minithumbdown
By:
Jan 05,2017
1 people found
this helpful
Helpful up to the move in date. Incorrect keys given, over a month and still waiting for a sets of keys, we're using the agents. No letterbox key. Door handles broken or non existent (locking my partner in a bedroom, having to unscrew bathroom door handle with tweezers to unlock the bedroom door). Hung up on 2 times and no call backs. No car parking space although advertised and garage rendered useless if the allocated parking for other residents is full....
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Comment on agent fees
Bad.
Was this helpful? Yes
Dec 12,2016
Minithumbdown
By:
Dec 12,2016
2 people found
this helpful
I have never left a review for anything or anyone before but cannot begin to explain the experience we've had with Chancellors. I have to at least hope to help someone else avoid using them and the stress we have had. They are impossible to get hold of despite numerous chasers, took weeks before a window advert with multiple excuses as to why (and none of them true), members of staff go AWOL and don't turn up to work resulting in no update for up to a week after a viewing. This is just to name ...
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Nov 25,2016
Minithumbdown
By:
Nov 25,2016
1 people found
this helpful
Terrible service. They passed our details to third parties despite our request to not do this. They lied about our landlord to us, and to him about us, to get money off us quicker, and though we finished our dealings with them 4 years ago, they keep emailing and phoning - and I have contacted them several times to have our details removed from their system. One phone call came about 30 minutes after one of my requests to stop calling! We even had a letter asking for more money to renew a contr...
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Comment on agent fees
extortionate given that they don't provide anything resembling a service
Was this helpful? Yes
Nov 13,2016
Minithumbdown
Zainab
By:
Nov 13,2016
1 people found
this helpful
Very unprofessional. Changed the time of the appointment on the day via email and then wouldn't respond. First placed didn't even have an lights, smelled of cigarettes and had the gall to say it had just been decorated. Arrived at the second place for the agent to have the wrong keys. Was told the office was just round the corner and a colleague would be 10mins - it was 50mins! Then after being told on the phone the property was £800pcm it turned out it was £850pcm and told I could t...
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Comment on agent fees
Was so disgusted with the agent's behaviour and the state of the two properties I didn't bother to ask
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Nov 04,2016
Minithumbdown
By:
Nov 04,2016
0 people found
this helpful
Never received such bad treatment from any company than I have as tenant/ex-tenant of a property managed by chancellors estate agents. From the moment they have your admin fee customer service disappears so do any niceties. checked out a month ago they have just billed me £250.00 from my deposit for two light bulbs.?.. Sums them up perfectly. beware of this company!...
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Was this helpful? Yes



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Abingdon
14 High Street, Abingdon OX14 5AX
(5)
Banbury
1 Horse Fair, Banbury OX16 0AA
(2)
Bicester
46 Market Square, Bicester OX26 6AJ
(4)
show all branches (32)
Botley
12a The Square Westway Shopping Centre, Oxford OX2 0JH
(3)
Bracknell
One Station Square, Bracknell RG12 1QB
(16)
Camberley Branch
26 High Street, Camberley GU15 3RS
(0)
High Wycombe
2 Crendon Street, High Wycombe HP13 6LW
(15)
Maidenhead
14-16 Queen Street, Maidenhead SL6 1HZ
(0)
Newbury
46 Northbrook Street, Newbury RG14 1DT
(17)
Office 10
14 Corn Street, Witney OX28 6BL
(8)
Office 11
31 High Street, Slough SL5 7HG
(3)
Office 16
Black Bourton Road, Carterton OX18 3DN
(9)
Office 18
64 The Broadway, Chesham HP5 1EG
(9)
Office 19
7 Market Place, Chipping Norton OX7 5NA
(0)
Office 2
56 The Broadway, Thatcham RG19 3HP
(10)
Office 22
215 Cowley Road Cowley, Oxford OX4 1XF
(13)
Office 23
107 London Road, Oxford OX3 9HZ
(13)
Office 24
7 High Street, Kidlington OX5 2DH
(4)
Office 26
76 Guildford Road, Lightwater GU18 5ST
(4)
Office 27
23 The Quadrant, Richmond TW9 1BP
(26)
Office 28
255 Banbury Road, Oxford OX2 7HN
(4)
Office 29
1-5 St Mark's Hill, Surbiton KT6 4LH
(6)
Office 3
17 Hart Street, Henley on Thames RG9 2AR
(12)
Office 33
21 Oxford Street, Woodstock OX20 1TH
(3)
Office 34
1 Staines Road West, Sunbury-on-Thames TW16 7AB
(4)
Office 4
38 Commercial Way, Woking GU21 6JN
(4)
Office 5
212 Broadway, Didcot OX11 8RS
(16)
Office 7
11 Station Parade, Virginia Water GU25 4AB
(0)
Reading
46 Market Place, Reading RG1 2DT
(2)
Sunningdale
London Road, Slough SL5 0DP
(3)
Wallingford
5 St Martin's Street, Wallingford OX10 0AL
(1)
Wokingham
8 Broad St, Wokingham RG40 1AB
(1)


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