The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors Read full description...The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire and Mid Wales.
Chancellors

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Properties for Sale
Properties to Rent

“ Poor communicators and high charges... ”

Jul 16,2018
Minithumbdown
By: 'NAB'
Jul 16,2018
0 people found
this helpful
As a renter, In hindsight would not use them again. The contract is too much in their favour. They are poor communicators and got the rental charges quite wrong in their favour. I was in fact always well ahead in rental payments. It was eventually ...
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Comment on agent fees
Definitely not the cheapest
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By: Chris
Jul 18, 2018
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They are awful. Appalling communication and prioritise landlords over tenants. Avoid at all costs. ...

“ Never arrange viewings or update re: viewings. Would never recommend them... ”

Jul 08,2018
Minithumbdown
By: 'Dissatisfied prospective tentant'
Jul 08,2018
0 people found
this helpful
Lost two rental properties because they never called to arrange viewings despite my calling and chasing and stating I'm keen to move fast....
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By: Chris
Jul 18, 2018
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You had a lucky escape! Still waiting for my deposit back.....tick tock ...

“ Excellent... ”

Jun 29,2018
Minithumbup
By: 'LB'
Jun 29,2018
0 people found
this helpful
I have moved home twice in 10 years and both times used the Botley branch for my moves. The staff are friendly and helpful and always do their best to keep you up to date and informed at each step of the process. I would highly ...
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“ Efficient and Friendly... ”

Jun 26,2018
Minithumbup
By: 'D Wilkins'
Jun 26,2018
0 people found
this helpful
As a recent buyer of a property in Windlesham, I found dealing with the Sunningdale branch of Chancellors incredibly user friendly. We were first shown around by James Fothergill, who, even after the offer was made and accepted was quite happy to meet us at ...
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Comment on agent fees
Normal rates of fees charged by this agent
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“ If I could give them 0 starts it would be too much... ”

Jun 20,2018
Minithumbdown
By: 'Katie Maughfling'
Jun 20,2018
1 people found
this helpful
Again frustrated by their complete incompetence. They must be the worst employer too as I am always dealing with someone different - which is probably why things dont get done....
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Comment on agent fees
They dont provide a service; they just take your money.
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“ Horror Show... ”

Jun 19,2018
Minithumbdown
By: 'Charles'
Jun 19,2018
2 people found
this helpful
We went through a horrible and traumatic experience while being tenants of a property let and managed by Chancellors Highgate. Chancellors jeopardised our safety. Last summer, on Saturday 8th July 2017, while we were away on holidays, a Chancellors contractor entered our property without our knowledge ...
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“ Avoid at all costs... ”

May 29,2018
Minithumbdown
By: 'Nic'
May 29,2018
4 people found
this helpful
Lying, bullying, general harassment and unprofessional behaviour seem to be Ryan Powers' method of estate agency. He called constantly, demanding answers to questions there is no way I would know and refusing to call any of the other professionals involved. My solicitor finally instructed me ...
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“ Useless... ”

May 16,2018
Minithumbdown
By: 'Chris'
May 16,2018
0 people found
this helpful
Our buyers sold their house through Chancellors, and they were absolutely useless at organising their one property sale in a 4 property chain. As soon as they have sold the property all dealing are sent to a faceless central office, who couldn't care less about ...
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“ LETTINGS DEPARTMENT... ”

May 10,2018
Minithumbdown
By: 'Nelson'
May 10,2018
0 people found
this helpful
Paid our holding fee to the Sunbury branch for a bungalow in Sunbury and they went ahead and let the property to someone else without letting us know.Very unprofessional and rude staff...
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Comment on agent fees
Bad
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“ Waste of time & energy... ”

Apr 24,2018
Minithumbdown
By: 'Karen'
Apr 24,2018
1 people found
this helpful
We had a bad experience with this agent - both staff listed no longer work for this office, they have a very high turnover of staff who leave quickly and without warning in some cases. Our property was originally overpriced by Nick Sampson. Our advert ...
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“ Appaling service... ”

Apr 18,2018
Minithumbdown
By: 'Anonymous'
Apr 18,2018
2 people found
this helpful
Absolutely appaling service, rented through them and the whole experience was stressful and very badly managed. As soon as we had signed contract they didn't want to deal woth us. Any problems we had, they always sided with the landlord. The property management at ...
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“ Do Not Rent From Chancellors... ”

Apr 17,2018
Minithumbdown
By: 'Alias'
Apr 17,2018
1 people found
this helpful
We recently checked out of a property we had been renting in Didcot and managed by Chancellors. We took very good care of the property: replanting the garden after the grass had been destroyed by neighborhood cats, repainting whole rooms where previous tenants had done ...
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“ Satisfied customers... ”

Apr 09,2018
Minithumbup
By: 'Callum'
Apr 09,2018
0 people found
this helpful
Very warm hearted,willing to help, accurate, answered all of our questions ,hard working guy Thank you buddy,! Nora and Hris...
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“ Appalling... ”

Apr 09,2018
Minithumbdown
By: 'Claire Gainford'
Apr 09,2018
1 people found
this helpful
As a property developer & landlady, I have been used to dealing with estate agents for nearly 20 years - I found this branch to be beyond inept with managerial staff who were imperious & at times, downright rude. I approached Chancellors last June to help ...
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Comment on agent fees
None paid in the event of sales falling through.
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“ HORRENDOUS... ”

Apr 04,2018
Minithumbdown
By: 'JenBFlat3'
Apr 04,2018
1 people found
this helpful
Horrendous lettings agency. It's been over 5 weeks since I moved out and my deposit hasn't been returned. All the agency fees go where? You get dismissed at every opportunity - even by managers and I hate chasing up payments. AVOID AT ALL COSTS!...
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Comment on agent fees
No point paying the agency fees. They don't go to any good use
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“ Crown mews abingdon... ”

Apr 04,2018
Minithumbdown
By: 'Tezza'
Apr 04,2018
2 people found
this helpful
Rented a flat in Abingdon. Had a rat came from under the sink Main water outlet into the property ate doors and food. 3 days of cleaning and bleach the agent got a vermin inspector out the rat was caught once poison was taken each day ...
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Comment on agent fees
Fees for a piece of paper. Outrageous
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“ Unprofessional... ”

Mar 23,2018
Minithumbdown
By: 'Sam'
Mar 23,2018
0 people found
this helpful
All we want to do is sell our house. Twice we have been let down by prospective viewings and lied to by being told that there is a viewing yet no one has been. We have a young family and have to tidy and leave ...
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Mar 12,2018
Minithumbdown
By: 'TLG'
Mar 12,2018
1 people found
this helpful
Awful service. We made an appointment with one of the agents about a week earlier to visit 4 houses. We came from abroad specially to view those properties and we saw none of them. Our flight was delayed so we were very late for the appointment, ...
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Mar 10,2018
Minithumbdown
By: 'Thatcham landlord'
Mar 10,2018
1 people found
this helpful
Beware charges above that agreed, even complaining to head office was a waste of time so be warned, I will never use again...
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Comment on agent fees
Much higher than competitors
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Feb 23,2018
Minithumbdown
By: 'BG Sondhi'
Feb 23,2018
0 people found
this helpful
Very rude and unprofessional. Was very intimidating Didn't deal with my offer appropriately. He got another agent to call me to cancel my viewing of the other property in the same area....
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Feb 23,2018
Minithumbup
By: 'Maria'
Feb 23,2018
1 people found
this helpful
Miss Debbi Fullbrook from the lettings agents team has done a great job. She done all my processings in the required time and kept me updated with every step of the proccess . She's really effective and proffessional . Thanks!!!...
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Comment on agent fees
Good
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By: GG
May 16, 2018
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Yes they are very good on sowing the properties but? we did rent two properties from this agency (a family of 4) it is the worst experience ever:( pay a fee for what? we did give a second opportunity (only because the property was managed by them) it just re-confirm the luck of professionalism when inside the property it was completely dirty although they confirm it would have been cleaned and emptied, the same thing happen to the first property :( when confronted the money was gone and a apol ...
Feb 08,2018
Minithumbdown
By: 'Do not go near Chancellors they are greedy and mon'
Feb 08,2018
3 people found
this helpful
Apalling service, they refused to break down what their extortionate fees will be spent on so clearly they are charging tenants for no reason other than being greedy and money grabbing....
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Comment on agent fees
Awful, overpriced
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Jan 26,2018
Minithumbdown
By: 'David'
Jan 26,2018
1 people found
this helpful
They are an absolute shambles everything bad the general public think about estate agents Chancellors Ascot delivers.. Shocking! Will never use again And there property management is shocking...
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Comment on agent fees
Good
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Jan 26,2018
Minithumbdown
By: 'Mrs zahide'
Jan 26,2018
1 people found
this helpful
Agent couldn't be done a lot if the agent work fare under CPRs rules.and treat client with respect and manner. Special branch manager MR DANIEL SHORT it's very unprofessional it's a liar and bossy...
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Jan 25,2018
Minithumbdown
By: 'Victoria'
Jan 25,2018
3 people found
this helpful
I can not recommend strongly enough not to use this company. The service received has not only been a disgrace from the branches but also from the directors office who are completely incompetent at even following their own complaints procedure. The mistakes are too many ...
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Jan 22,2018
Minithumbdown
By: 'Jonathan'
Jan 22,2018
4 people found
this helpful
Received a very poor service. The agents did not accept any responsibility for mistakes on their behalf and then embarrassed themselves by trying to blame it on the customer instead with excuses which contradict their own reasons. My advice for the agents is to be ...
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Jan 22,2018
Minithumbdown
By: 'Yuan'
Jan 22,2018
1 people found
this helpful
Their agent Miles came to evaluate my property half an hour ago. We had a nice conversation. However when leaving, he chipped my car door's paintwork right in front of me as he was pulling out his car door so violently in a very ...
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Jan 02,2018
Minithumbdown
By: 'caroline'
Jan 02,2018
1 people found
this helpful
I will never use this get again, I can't even bring myself to list the many failings during the sale of our flat and it was 2 years ago now. 100's of phone calls in total t actually talk to someone that works there, completely ...
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Comment on agent fees
for the service we got, bad.
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Jan 02,2018
Minithumbdown
By: 'Glad I’m out'
Jan 02,2018
1 people found
this helpful
Terribly managed property. Have rented many times in lots of places in the uk and this was the worst yet. Staff were always incredibly rude and made to feel worthless and nothing was ever done: messages were often not passed on to landlord and constantly ...
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Dec 27,2017
Minithumbdown
By: 'Erin'
Dec 27,2017
1 people found
this helpful
Their service was appalling. My tenant damaged my property but Chancellors was saying nothing was wrong - but I luckily got to know about the damage from the plumber. They were very friendly and their response was very quick when they wanted the contract, but ...
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Comment on agent fees
Average
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 25 22 80 46 16 33 6 4 44

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Firm Widgets

My widgets

Abingdon
14 High Street, Abingdon OX14 5AX
(6)
Aylesbury
13 Market Square,, Aylesbury HP20 1TB
(1)
Banbury
1 Horse Fair, Banbury OX16 0AA
(3)
show all branches (34)
Bicester
46 Market Square, Bicester OX26 6AJ
(7)
Botley
12a The Square Westway Shopping Centre, Oxford OX2 0JH
(5)
Bracknell
One Station Square, Bracknell RG12 1QB
(27)
Camberley Branch
26 High Street, Camberley GU15 3RS
(0)
High Wycombe
2 Crendon Street, High Wycombe HP13 6LW
(20)
Highgate
2 South Grove, London N6 6BS
(1)
Maidenhead
14-16 Queen Street, Maidenhead SL6 1HZ
(2)
Newbury
46 Northbrook Street, Newbury RG14 1DT
(17)
Office 10
14 Corn Street, Witney OX28 6BL
(9)
Office 11
31 High Street, Slough SL5 7HG
(3)
Office 16
Black Bourton Road, Carterton OX18 3DN
(9)
Office 18
64 The Broadway, Chesham HP5 1EG
(14)
Office 19
7 Market Place, Chipping Norton OX7 5NA
(0)
Office 2
56 The Broadway, Thatcham RG19 3HP
(11)
Office 22
215 Cowley Road Cowley, Oxford OX4 1XF
(15)
Office 23
107 London Road, Oxford OX3 9HZ
(15)
Office 24
7 High Street, Kidlington OX5 2DH
(5)
Office 26
76 Guildford Road, Lightwater GU18 5ST
(5)
Office 27
23 The Quadrant, Richmond TW9 1BP
(28)
Office 28
255 Banbury Road, Oxford OX2 7HN
(5)
Office 29
1-5 St Mark's Hill, Surbiton KT6 4LH
(10)
Office 3
17 Hart Street, Henley on Thames RG9 2AR
(13)
Office 33
21 Oxford Street, Woodstock OX20 1TH
(3)
Office 34
1 Staines Road West, Sunbury-on-Thames TW16 7AB
(9)
Office 4
38 Commercial Way, Woking GU21 6JN
(4)
Office 5
212 Broadway, Didcot OX11 8RS
(18)
Office 7
11 Station Parade, Virginia Water GU25 4AB
(1)
Reading
46 Market Place, Reading RG1 2DT
(6)
Sunningdale
London Road, Slough SL5 0DP
(5)
Wallingford
5 St Martin's Street, Wallingford OX10 0AL
(1)
Wokingham
8 Broad St, Wokingham RG40 1AB
(1)


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