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    Ben Felfeli
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    Alek Kleanthous
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    Jess Innes
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    Guy Robinson
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    Nick Nicolaou
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    Alexis Aristides
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    Sam Oruc
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    Sanya Ivanovska
An independent Estate agents located next to Chalk Farm underground station. We provide a comprehensive residential property management service, and specialise in Lettings and Sales.

We cover all of NW3 and NW1 and surrounding areas.

A true estate agents experience with C H Peppiatt.

1 Chalk Farm Parade, Adelaide Road
Chalk Farm,London
London
NW3 2BN
02074499222

 
Website not available

Properties for sale
Properties for rent
Oct 08,2016
Minithumbup
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Oct 08,2016
0 people found
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Very quick to respond and finalised the deal in just one day.. Very helpful during prolonged reference check.. Got all paperwork finished well in time.. True professional !...
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Comment on agent fees
Reference check + inventory fees only. No admin fees.
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Aug 19,2016
Minithumbup
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Aug 19,2016
0 people found
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Both excellent agents. Efficient and very helpful. Always made themselves available for discussions. Very quick and easy process all the way from arranging viewing to concluding tenancy....
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Jul 22,2016
Minithumbup
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Jul 22,2016
0 people found
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Although we had weak references due to no history in the UK at all we managed to get our offer agreed on. To get the right papers we needed some time and Sam did a great job negotiating with the landlord. With good result in the end! I am grateful of his efforts in this matter....
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Jul 20,2016
Minithumbup
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Jul 20,2016
0 people found
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Sam was very helpful, the process went quite quickly and smoothly. Sam timely responded to all the queries and was very responsive. Thank you!...
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Jul 20,2016
Minithumbup
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Jul 20,2016
0 people found
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Sam is super responsive in all of the queries ! Super efficient and I got the keys in time . He is super helpful and makes the whole process went really smoothly !...
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Comment on agent fees
Good
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Jul 13,2016
Minithumbup
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Jul 13,2016
0 people found
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Sam has been really nice during the visits and the whole process went really quickly, as I had to find a new place in a limited time. All the other staff were also very friendly. I would absolutely recommend CH pepiatt....
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Jul 12,2016
Minithumbup
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Jul 12,2016
0 people found
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Sam was a wonderful agent!! As four students with no previous real estate experience the housing market was terrifying. Sam took real care in taking the time to explain the ins and outs of our contract. Honestly, the best agent we worked with, and I've been looking for a place since early May. Thank you Sam and thank you CHPeppiatt!...
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Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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Excellent customer service, was always available to field questions and take calls and work flexibly. Sam's input was much appreciated....
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Comment on agent fees
About market rate.
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Jun 07,2016
Minithumbup
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Jun 07,2016
0 people found
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Very friendly agent. Helped us out with all our queries and ensured a smooth transaction with no hiccups or problems....
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Comment on agent fees
Good
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Jun 07,2016
Minithumbup
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Jun 07,2016
0 people found
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Sam helped us with the land lard and did his best to tell her we are really interested, so she kept it for us until our friend come to review it the next day. I really appreciate that...
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Comment on agent fees
It is reasonable
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Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
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Although we experienced some problems whilst trying to sort out our referencing, Sam and Jess clearly worked very hard to solve these issues and get us moved in as quickly as possible. We really appreciate their help in finding and helping us to secure our new flat!...
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Comment on agent fees
They are fine, not cheaper but not noticeably more than what we have experienced before.
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May 27,2016
Minithumbup
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May 27,2016
0 people found
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Very polite and helpful on making my move swift and smooth. Would recommend to everyone. Very professional and always available at the phone or by email, even in the weekend !...
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Mar 16,2016
Minithumbup
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Mar 16,2016
0 people found
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I was really pleased with the service I received. They were friendly and thoughtful. Communication was very efficient and I was regularly updated with viewing feedback which was informative. Then a potential tenant made an offer, they acted swiftly to secure the tenant for us. I would definitely recommend them to other landlords....
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Comment on agent fees
very competitive
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Nov 12,2015
Minithumbup
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Nov 12,2015
0 people found
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Found everyone there v.professional and responsive and they really helped progress my purchase when I hit a legal impasse. Was impressed with them and gave them two of my flats to let, which they found tenants for very quickly. I would definitely recommend them....
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Nov 11,2015
Minithumbup
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Nov 11,2015
0 people found
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CH Peppiatt were great in finding me a tenant quickly and advising on rental values. They were great to deal with - quick communication and very professional. I'll be using them again....
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Comment on agent fees
Excellent value for money and great service.
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Aug 28,2015
Minithumbup
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Aug 28,2015
0 people found
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Fast, efficient and reliable service with these amazing ppl fr-m CH Peppiatt – so it was a real pleasure dealing with you guys! Thanks again. Jas...
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May 19,2015
Minithumbup
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May 19,2015
0 people found
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Nick and Alek were very helpful with all of our requests which included multiple visits to the property and facilitated effective communication between us and the landlord in order to agree on price, start date and other details of the contract. Would very highly recommend them...
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May 11,2015
Minithumbup
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May 11,2015
0 people found
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Our previous landlord died last March and we had 10 days to find a new place before going into closed retreat in France for 2 months.....we obviously needed somewhere to return to. We found the above property in 3 days and Nick was absolutely brilliant, he managed to get everything sorted in a week. We returned last Tues signed the contract, pick up the keys and are now settling in to our new home. A man of his word, he did everything he could to help us and we are extremely grateful to him and ...
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Feb 13,2015
Minithumbup
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Feb 13,2015
0 people found
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I have just ended a 2 year tenancy with this agent, and dealing with them has always been effortless with responses often being instant or within a day or two. Jess, a property manager, always took care of anything I raised and was a pleasure to work with....
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Comment on agent fees
Increase after first year was a bit high, but we ended up negotiating a fair price
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Dec 05,2014
Minithumbup
By:
Dec 05,2014
0 people found
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Just moved out after a 12 month rental through Peppiatt. Found them very responsive when repairs reported to them, honest and trustworthy in all dealings. Flexible with start dates of tenancy. Jess negotiated with the owner when we needed to stay on for a few days and handled check-out and return of deposit very quickly. I can compare this with my experience as a landlord and the agent I used to rent my home and know when I have been well looked after and given a personal service....
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Comment on agent fees
AGENT NEGOTIATED PRICE BEFORE START OF TENANCY AND WITH PRICE OF EXTRA DASY REQUESTED.
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Oct 12,2014
Minithumbup
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Oct 12,2014
0 people found
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Helpful staff and very reliable Top service Always available to solve issue Helpful staff and very reliable Top service Always available to solve issue...
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Sep 17,2014
Minithumbup
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Sep 17,2014
0 people found
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Peppiatt's made a great effort in letting our properties, even though they are not in their usual area, and gave a very professional service while showing to perspective clients and with the referencing and diligence process. Their on-going management of the properties has been excellent with any maintenance issues being dealt with quickly and at a reasonable charge. Would definitely recommend them to anyone looking to let their property, especially on a managed basis....
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Sep 14,2014
Minithumbup
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Sep 14,2014
0 people found
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CH PEPPIATT ESTATE AGENTS - HIGHLY RECOMMENDED I have had experience with both Sales and Lettings of CH Peppiatt Estate Agents and can highly recommend them. I purchased my flat through them and found them extremely helpful and experienced in all aspects. Consequently the purchase went through seamlessly and I was very impressed with their courteous, friendly and professional approach. They offer an excellent lettings and management service from beginning to end, from vetting the...
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Sep 04,2014
Minithumbup
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Sep 04,2014
0 people found
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I was introduced to Peppiatt's in April 2014 and the service I received was so good that I decided to leave a previous agent who I had used for over 25 years. I have just had three flats renovated and needed a fast moving and strong team to get my property's let. Peppiatt's were the quickest and most successful in finding tenants and securing a deal for the best price. I really appreciated the excellent customer service and personal touch which was provided by Peppiatt's and I will be looking t...
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Comment on agent fees
very pleased with the agent\'s fees, was the best around.
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Sep 01,2014
Minithumbup
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Sep 01,2014
0 people found
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We originally purchased the property using Peppiatt's. They were excellent throughout the process. We then did some modifications using their building subsidiary and all work was completed professionally, on time and as specified. For the last 3 years they have been our letting agent and have managed the maintenance of the property. At all times they have been professional and trustworthy. Communication has been excellent and I would have no hesitation in recommending them to other landlords....
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Comment on agent fees
Well worth the management fee - no hassles, no stress!
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Sep 01,2014
Minithumbup
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Sep 01,2014
0 people found
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I am a landlord with several properties and have been using CH Peppiatts for over six years. It is a small agency giving big service. Jess looks after my properties incredibly well and is also very professional....
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Aug 31,2014
Minithumbup
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Aug 31,2014
0 people found
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I have known Ben (and Alecs) for years. They are 'friends' now. Trusted and liked. Their advice and service has always been excellent. Peppiatts is how a firm should be: knowledgable, charming and trustworthy. My dealings with many of their staff have been clear and friendly and useful. I used to do my own letting, including documentation and vetting tenents. Leaving it to Ben and co has been easy. They provide a service with less hassels than my own management, and a security and pleasure which...
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Comment on agent fees
I\'ve never had a problem with fees.
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Aug 31,2014
Minithumbup
By:
Aug 31,2014
0 people found
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I chose CH Peppiatt to let and manage our flat because they offered a good deal and I liked Alek Kleanthos. He was pleasant and straightforward with none of the shallow smarminess you can get with estate agents! They reply promptly to questions and are keen to sort out problems swiftly. More recently, Jess Innes has been put in charge of our property. We've had a tricky handover to new tenants and at times I've felt we've heard too much about all the problems. However, it's far better this w...
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Aug 28,2014
Minithumbup
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Aug 28,2014
0 people found
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The team at CH Peppiat are brilliant. They went over and above to help assist with all issues both pre and post move. They are extremely responsive, helpful and highly professional...
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Aug 27,2014
Minithumbup
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Aug 27,2014
0 people found
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the whole purchase process was very smooth and the team at Peppiatt was very friendly, efficient, and responsive - thank you very much!...
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By: Guy
Aug 28, 2014
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Thank you, and congratulations on your lovely new home!....
Areas covered
  • NW3
  • Hampstead
  • NW1
  • Belsize Park
  • NW8
  • Primrose Hill
  • NW5
  • N10
  • N6
  • N19
  • N7
  • N5
  • N1

TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 17 1 2 0 2 0 0 1

Job vacancies

Please see a list of jobs available

Agent Fees

Lettings Fees:

The Let Only Service – 10% + VAT
Rent Collection Service – 12% + VAT
Comprehensive Property Management: 15% + VAT
Our Property Management Service is charged on a monthly basis only. There is no fee up front. The fee is 15% + vat of the gross monthly rent.
Additional Fees and charges (irrespective of level of service)
Renewal Fee : – 8% + VAT
Checkout Fee : – Β£110 - Β£210 + VAT depending on the amount of rooms etc.

Fees to Tenants:

BEFORE YOU MOVE IN:
Reference and Administration fee: – Β£95 (inc VAT) per tenant.
Additional Guarantor Fee: – Β£45 (inc VAT) per additional guarantor (if required).
Check-in Fee: – Β£110 - Β£210( + VAT) depending on size of property
DURING YOUR TENANCY:
Amendment Fee: – Β£150(+ VAT)
ENDING YOUR TENANCY EARLY:
Check out Fee (tenant’s share): – Β£110 to Β£210 (+ VAT) Dependent on size of property.

Sales:

Sole Agents: 1.5%
Joint Sole: 2%
Multiple: 2.25%

Subject to VAT
Last updated at 11:06 AM 28/01/2016 by Caoimhe MacPartlin

Complaints Procedure

C H Peppiatt aim to provide the highest standards of service to all clients and customers, but to ensure that your interests are safeguarded, we offer the following procedure for complaint handling: Step 1 - If you believe you have a grievance, please write in the first instance to the Branch Manager at the relevant office or email complaints@ch-p.co.uk. The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Step 2 - If you remain dissatisfied with the result of the internal investigation, please contact Managing Director who will review the complaint. Write to 1 Chalk Farm Parade, Adelaide Road, London NW3 2BN or email director@ch-p.co.uk. Following the conclusion of our in-house review we will write to you with a final written statement. Step 3 - If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the The Property Ombudsman, Milford House, 43 - 45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 11:06 AM 28/01/2016 by Caoimhe MacPartlin
Ben Felfeli - upload your photo Ben Felfeli
4 reviews

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Alek Kleanthous - no image available Alek Kleanthous
Sales Director
7 reviews

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Jess Innes - no image available Jess Innes
Lettings Manager
9 reviews

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Guy Robinson - no image available Guy Robinson
Sales Negotiator
3 reviews

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Nick Nicolaou - no image available Nick Nicolaou
Senior Lettings Negotiator
3 reviews

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Alexis  Aristides - no image available Alexis Aristides
Lettings Negotiator
0 reviews

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Sam Oruc - upload your photo Sam Oruc
11 reviews

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Sanya Ivanovska - upload your photo Sanya Ivanovska
1 reviews

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