The Region's Leading Letting Agent & Property Management Company
Cheltenham, Gloucester, Quedgeley and Tewkesbury Residential Lettings (CGT) were first established in 1987 and have rapidly expand
Read full description...The Region's Leading Letting Agent & Property Management Company
Cheltenham, Gloucester, Quedgeley and Tewkesbury Residential Lettings (CGT) were first established in 1987 and have rapidly expanded to become the Region’s leading residential letting and property management company...
CGT Lettings

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Properties for Sale
Properties to Rent

Feb 19,2018
Minithumbdown
By: 'T'
Feb 19,2018
0 people found
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Rented from this company for 3 years. And all I can say is giving them 1 star is being nice! Never came to repair anything we were left without hot water when we first moved in as nobody would be called out to fix the boiler. Was ...
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By: Teifion
Aug 08, 2018
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I had exactly the same problem with regards to deposit, I was charged upwards of £800 for a cleaning bill for a very small 4 bedroom property that was professionally cleaned before I left. ...
Feb 07,2018
Minithumbdown
By: 'JKE'
Feb 07,2018
1 people found
this helpful
Been into this letting agent twice (18 months apart) to register for a flat to rent. Each time spoke to that same girl, whose name i annoyingly cannot remember. Each time she seemed more interested in eating maltesers than talking to us. Once we were successfully ...
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Dec 20,2017
Minithumbdown
By: 'KP'
Dec 20,2017
2 people found
this helpful
Had reason to call Gloucester branch today to chase money owed to us - not an issue in itself. However, i spoke to whom i assume was a receptionist in accounts *who had the worst customer service skills i have come across in a long ...
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Dec 15,2017
Minithumbdown
By: 'Abby'
Dec 15,2017
0 people found
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Excellent service from start to finish, the ladies went above and beyond to help with my property move. They were extremely understanding and patient with my constant questions and made a really stressful time a lot easier....
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Comment on agent fees
Fees were affordable
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Nov 09,2017
Minithumbup
By: 'Dean'
Nov 09,2017
0 people found
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I would like to say how brilliant and helpful holly was in the whole process. I can't thank her enough for all her help....
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Nov 09,2017
Minithumbup
By: 'karen'
Nov 09,2017
0 people found
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I was a tenant with CGT Quedgeley before i purchased my own property recently. I cannot praise the girls in the Quedgeley office enough, they always went the extra mile for me and i would not hesitate to recommend them....
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Comment on agent fees
very reasonable considering the service
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Nov 01,2017
Minithumbup
By: 'Tony'
Nov 01,2017
0 people found
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very helpful from the start to finish ,acted very professional, iv dealt with some agents before CGT, but other ones seem rude ....
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Comment on agent fees
very fair, one of the best iv seen online
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Aug 18,2017
Minithumbup
By: 'Sarah'
Aug 18,2017
0 people found
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Lynne was fantastic in helping us get the property we wanted, she even advised me on our old rental for a smooth move. Nothing was too much trouble and also arranged for a new carpet to be fitted without question. On moving day she also ...
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Comment on agent fees
Fee's were ok
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Jul 28,2017
Minithumbup
By: 'Kawsar'
Jul 28,2017
0 people found
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A really positive team of people at CGT lettings. Nadine especially was a helpful and enthusiastic person to have on board, always remaining optimistic despite the challenges of ongoing works at the property....
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Jul 26,2017
Minithumbup
By: 'MrL'
Jul 26,2017
0 people found
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Great service throughout. Responsive, timely and accurate information given at all times. Never had to chase for updates and service was professional. Thank you....
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Comment on agent fees
Expensive, but all agent fees are.
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Jul 11,2017
Minithumbup
By: 'BOB COLLINS'
Jul 11,2017
0 people found
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Top marks from all your great staff at the london rd gloucester branch. With special thanks going to holly and Diane who could not be more helpful. Keep up the good work everyone. Love to you all...
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Comment on agent fees
ALL GOOD AND POSITIVE
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Jun 29,2017
Minithumbdown
By: 'disappointed tenant'
Jun 29,2017
4 people found
this helpful
Been dealing with the Cheltenham branch for a year and a half and would certainly never use this letting agency again. We have been left stranded with leaks and no washing machine facilities or fridge on various occasions - the staff are rude on the ...
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Jun 05,2017
Minithumbup
By: 'Thompson'
Jun 05,2017
0 people found
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Overall, the property did not have washing machine and fridge freezer. The monthly price should have been lower than 460. I am ok for now...
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Comment on agent fees
She is very friendly and willing to give give help
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Jun 02,2017
Minithumbup
By: 'David'
Jun 02,2017
0 people found
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This is the best experience I've ever had with a Property Letting company. From sourcing to the finalising the contract they have been efficient and professional. They fully understood my need and their recommendation on an apartment was perfect. After that Harriet was so incredibly ...
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May 26,2017
Minithumbup
By: 'Jamie'
May 26,2017
0 people found
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Holly was very friendly and gave me a lot of time for my viewing, I was able to view 4 different properties on the same day and I found the one for me. I felt the entire process was painless and easy. Thanks....
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Comment on agent fees
Fee's were as expected, but its a bonus to get nice service.
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May 24,2017
Minithumbdown
By: 'cdd737'
May 24,2017
3 people found
this helpful
Would rate 0 stars if I could. When I collected my keys the staff member was extremely rude and quibbled over 30 seconds of time. They failed to fix a damp issue 3 years after acknowledging it's existence (they only actually made plans to fix it when I ...
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Comment on agent fees
Fees are a rip off no matter what the agent but CGTs were no different to any other agent's so 'normal' is how I'd classify their fees.
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May 23,2017
Minithumbup
By: 'Jamie Frost'
May 23,2017
0 people found
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Having rented through CGT Lettings previously they were an obvious choice when looking to move back to Gloucester. Holly Fritchley really is an asset to the company and made the entire process of arranging the tenancy an efficient and relatively stress-free one. Thank you for ...
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May 18,2017
Minithumbup
By: 'Andrew Foster'
May 18,2017
0 people found
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Lynne has been an asset to me and my property portfolio, whenever I have an empty property to fill, this is the first person that I look to contact. On average an empty property has been filled within 24 to 48 hours and with tenants that you ...
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Comment on agent fees
Good
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May 13,2017
Minithumbup
By: 'Jordan'
May 13,2017
0 people found
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Both holly and Kerry very helpful and was quick to respond to our questions. They let us go and look at the propertey more than once which was nice so we could get a feeling of the house....
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Comment on agent fees
Good
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May 10,2017
Minithumbup
By: 'Aleks & Pete'
May 10,2017
0 people found
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We have eceived a great service from the Gloucester branch. As we are dog onwers we found it very difficult to find a dog friendly property. After finding one with CGT the process of moving in was quick and hassle free....
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Comment on agent fees
Letting fees generally too high across all letting agencies.
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Apr 27,2017
Minithumbup
By: 'MP'
Apr 27,2017
0 people found
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We have used CGT Quedgeley for over 12 years and have always received a good, professional and friendly service. Due to this we have, with time, let additional properties through them....
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Comment on agent fees
Set at a realistic market rate.
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Apr 27,2017
Minithumbup
By: 'Richard'
Apr 27,2017
0 people found
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CGT were professional, pro-active and efficient throughout the whole process from the point of putting down my deposit through to handing back the keys at the end of the tenancy. We dealt with Lynne who was supportive and did everything by the book. She was ...
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Comment on agent fees
Fees were competitively priced,
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Apr 27,2017
Minithumbup
By: 'Sara'
Apr 27,2017
0 people found
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Having used this branch of CGT twice now I have found the staff friendly, approachable and efficient in their work. They have a common sense, straightforward way of working and have been cooperative and helpful in my dealings with them....
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Comment on agent fees
Not cheap by any stretch of the imagination, but what agent is these days???
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Apr 26,2017
Minithumbup
By: 'Phil'
Apr 26,2017
1 people found
this helpful
The service we received from Tammy and the staff was friendly, fast, efficient and very helpful. Based on this experience I would have no reservations in recommending CGT to other landlords....
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Comment on agent fees
Very competitive
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Mar 29,2017
Minithumbup
By: 'Jan'
Mar 29,2017
0 people found
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Kathryn Hemming has been dealing with the accounts for our Gloucester properties for some years, and has always been exceptionally good. She is understanding, sympathetic, and very quick to look at and sort out problems - and there have been quite a few. I have ...
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Comment on agent fees
I used to feel happy about the fees, because everything seemed to run so efficiently. Sadly at present, apart from Kathryn's end of things, this does not seem to be the case.
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Mar 24,2017
Minithumbup
By: 'Mel'
Mar 24,2017
0 people found
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Holly was an absolute pleasure to deal with and went out of her way to facilitate a rental for us. She is professional, polite and efficient with that added human touch. An asset to any company and comes highly recommended....
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Comment on agent fees
No issues.
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Mar 24,2017
Minithumbup
By: 'Jessy'
Mar 24,2017
0 people found
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What a fantastic service! A great friendly bunch! If it wasn't for Holly we wouldn't be where we are today! Nothing but fast responses a bubbly personality and great customer service I can't fault CGT would defiantly recommend! 😃😃😃😃...
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Mar 24,2017
Minithumbup
By: 'Nick Burd'
Mar 24,2017
0 people found
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Jon has been extremely professional and nothing has been too much trouble. He is very friendly, approciable and helpful. I would recommend him anytime....
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Mar 23,2017
Minithumbup
By: 'Chrissy'
Mar 23,2017
0 people found
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Excellent and efficient service, Nadine always goes the extra mile. She is reliable, prompt and efficient and is always fully prepared...
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Mar 14,2017
Minithumbup
By: 'Lou'
Mar 14,2017
0 people found
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Very friendly and helpful. Haydon showed me around the property and I then dealt with Holly in the office (but everyone I dealt with on the phone or met in the office was friendly). Both professional and put me at ease. Was already a tenant ...
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Comment on agent fees
Very reasonable.
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Cheltenham
119 The Promenade, Cheltenham GL50
(17)
Gloucester
27-29 London Road, Gloucester GL1
(29)
Quedgeley
104 Bristol Road, Quedgeley GL2 4NA
(12)
show all branches (5)
Stroud
51 London Road, Stroud GL5 2AD
(6)
Tewkesbury
3 Church Street, Tewkesbury GL20 5PA
(7)


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