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    Kaz Dabrowski
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    Tammy Powell
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    Holly Fritchley
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The Region's Leading Letting Agent & Property Management Company
Cheltenham, Gloucester, Quedgeley and Tewkesbury Residential Lettings (CGT) were first established in 1987 and have rapidly expand
Read full description...The Region's Leading Letting Agent & Property Management Company
Cheltenham, Gloucester, Quedgeley and Tewkesbury Residential Lettings (CGT) were first established in 1987 and have rapidly expanded to become the RegionÒ€ℒs leading residential letting and property management company...
 
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Properties for sale
Properties for rent
Mar 23,2017
Minithumbup
By:
Mar 23,2017
0 people found
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Excellent and efficient service, Nadine always goes the extra mile. She is reliable, prompt and efficient and is always fully prepared...
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Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
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Very friendly and helpful. Haydon showed me around the property and I then dealt with Holly in the office (but everyone I dealt with on the phone or met in the office was friendly). Both professional and put me at ease. Was already a tenant with CGT and when I needed to move I was inclined to stay with them,...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Mar 11,2017
Minithumbup
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Mar 11,2017
0 people found
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What more can you ask for, great staff, and honesty. Any agent can let your property. CGT are different, they can be counted on to provide full support to landlords when there is a problem with a tenant, issues with a property repair or keeping landlords updated with the ever changing legal requirements. CGT also have a very helpful and friendly accounts team that are always willing to discuss and explain any variations in payments....
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Comment on agent fees
Agents fees for CGT are fair.
Was this helpful? Yes
Mar 10,2017
Minithumbup
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Mar 10,2017
0 people found
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I have rented 2 properties through CGT Quedgeley over a period of 3 years and on both occasions have received exceptional & friendly customer service. Any questions or issues that I had at any point were dealt with in a positive manner and with a sense of urgency. Lynne and the team were always easy to contact and replied to messages promptly. I would definitely recommend this branch to friends and family....
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Comment on agent fees
I found the fees to be fair and reasonable.
Was this helpful? Yes
Mar 10,2017
Minithumbup
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Mar 10,2017
0 people found
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Great friendly staff, but even more importantly, professional, with the ability to go through matters quickly but clearly. So helpful and quick to get things going, when we certainly didn't give much notice. Thank you. Looking forward to moving forward with them....
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Comment on agent fees
Reasonable, but service good.
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Mar 06,2017
Minithumbup
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Mar 06,2017
0 people found
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We recently rented a property in Abbeydale. Hayden showed us around the property for the initial viewing, he was friendly and professional and was able to answer our questions about the property. We later asked for a 2nd viewing so we could see the house in the daylight which GCT were more than happy to arrange, we were met at the property by Holly who gave us access and left us to spend as long as we liked looking round the property. Holly set up the tenancy for us and we found her to be profe...
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Comment on agent fees
We thought the fees were quite high but probably standard in the Market.
Was this helpful? Yes
Mar 01,2017
Minithumbup
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Mar 01,2017
0 people found
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I have been using CGT in Quedgeley for 10 years this year and have found them very helpful and honest....
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Comment on agent fees
The fees they charged me were good
Was this helpful? Yes
Feb 24,2017
Minithumbup
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Feb 24,2017
0 people found
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After speaking to a number of agents in the last few weeks, cgt were the only ones who were helpful. A special thank you to Vicky who has been especially great and went the extra mile to offer advice! Thank you very much....
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Comment on agent fees
Average fees
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Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
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As this was my first time renting I had no idea what to expect and was slightly nervous. I needn't had worried because Holly was brilliant!! Holly showed me round the property I now live in ( which I love ) and went through everything that was expected of me. If I have any questions I ring or email and Holly always gets back to me promptly. Very professional and friendly. I hope every branch of CGT has a Holly ....
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Comment on agent fees
As a 1st time tenant I found the fees to be reasonable.
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
Haydon Brown is very efficient, he always demonstrates professionalism and is always conscientious about the quality of his work. Even when we had problems getting references he was very helpful, convincing us to be patient because everything will be fine and we'll get everything through. It has been great dealing with Holly as well, she's always polite, helpful and happy. They reply to your emails or phone calls very quickly and they care about their customer. Even if you are a landlord or a t...
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
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Professional, friendly and to the point. I was asked a few questions and my requirements and then I was shown the perfect too properties from which I choose one. I received top quality service from Lynn and Hazel. They explained everything to me my rights and so on. Best experience and I felt I was in good hands through out the process. I would highly recommend this Branch. Trust me you won't be disappointed....
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Comment on agent fees
Good, unlike other agents the fees here is very reasonable.
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
1 people found
this helpful
After dealing with this branch for many years I have to say the maintenance department are outstanding!! They always seem to go above and beyond and are strong when dealing with landlords with regards to sorting out issues. We have found them to respond efficiently to maintenance issues professionally and sympathetically where in the past we have been let down with other agents in the area, all in all we are extremely happy with the maintenance staff at this branch....
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Comment on agent fees
I feel their fees are competitive in their field
Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
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Harriet went out of her way to be exceptionally professional and efficient throughout the process. She replied to our email within an hour or so and made us feel completely at ease when we filled out the relevant paperwork when collecting the keys to our new home. Harriet also explained everything to us in plain terms and went through all the documents very professionally. Thank you Harriet! On a side note, George from the Cheltenham CGT branch was also extremely helpful and professional....
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Comment on agent fees
Fees are always expensive, however, we did receive good service.
Was this helpful? Yes
Feb 08,2017
Minithumbup
By:
Feb 08,2017
0 people found
this helpful
Tammy and Sam offer an excellent professional service. They manage our portfolio of properties around the Stroud area very well. They keep us up to date on the conditions of the properties, repairs are dealt with quickly and efficiently. We would recommend CGT Letings Stroud....
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Comment on agent fees
Agents Fees are fair and comparable with other agencies in the area.
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Feb 08,2017
Minithumbup
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Feb 08,2017
0 people found
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The Gloucester accounts have always been produced in a helpful, prompt and accurate manner, on the rare occasion there has been a query Kathryn has dealt with it immediately and cheerfully....
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Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
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Tammy Powell is very efficient, she always demonstrates professionalism and is always conscientious about the quality of her work. Tammy will always ensure that the Land Lords needs are met and will go above and beyond to make sure they are happy....
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Feb 01,2017
Minithumbup
By:
Feb 01,2017
1 people found
this helpful
The service was excellent. Very friendly and efficient. Even when we had problems getting references from the previous letting agency, he was very helpful in getting everything through. Highly recommend. Good customer service makes all the difference!...
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Comment on agent fees
Average for industry
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
1 people found
this helpful
Quick to act on issues with the property and give plenty of notice for visits from workers when checks are being performed. Helpful staff on the phone....
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Comment on agent fees
N/A - Tenant
Was this helpful? Yes
Jan 30,2017
Minithumbup
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Jan 30,2017
1 people found
this helpful
As landlords we have been dealing with CGT lettings in Gloucester for the past 4 years . We have used other letting agents before moving to CGT but none were as efficient or professional. All details large or small are dealt with promptly and appropriately to benefit the tenants and landlords. Kerry and Holy in their roles dealing directly with us and the tenants have always given us excellent service. We would highly recommend CGT Gloucester....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2017
Minithumbup
By:
Jan 30,2017
1 people found
this helpful
I am very pleased to write a glowing reference for the girls at London Road CGT. I've been a bit of a pain since moving in, asking constant questions & for favours but nothing has been too much trouble. Everything I've needed has been sorted straight away with a professional yet friendly approach from all staff especially Holly who I have had most of my dealings with. I would have no trouble in recommending them to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
1 people found
this helpful
It has been great dealing with Holly, she's always polite, helpful and happy on the phone. She has been nothing but professional when dealing with new tenants at our property and has made us feel very much at ease....
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Comment on agent fees
happy with fees
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
CGT Tewkesbury have been brilliant from start to finish and have provided a very helpful and very professional service. I would highly recommend their fully managed landlord package. I wouldn't hesitate to use them again....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
1 people found
this helpful
As a remote landlord it's extremely important that I establish confidence in my property manager. Over the years I've experienced several lows, with one property manager pocketing rent while advising me the property was without tenant. Having now engaged Lynne and her team at CGT Lettings in Quedgeley for over 6 years I have absolute confidence that they are looking after my property and my interest and can sleep easy at night!...
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Jan 26,2017
Minithumbup
By:
Jan 26,2017
1 people found
this helpful
We are landlords and are very impressed with all the staff at Tewkesbury. They have gone the extra mile on several occasions. A special mention for Becky who has been brilliant sorting loads of things out for us!...
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Comment on agent fees
Competive charges , certainly worth it to is.
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
1 people found
this helpful
I think that the service I receive from all the staff is execellent, efficient, pleasant and businesslike. CGT have managed my properties since they came to Gloucester and I have no complaints ....
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Comment on agent fees
Fees could always be less than they are.
Was this helpful? Yes
Jan 25,2017
Minithumbup
By:
Jan 25,2017
1 people found
this helpful
Nadine provided a fantastic professional and complete service from initial contact through to Tennant find and then on to after sales, at an executive level standard. In 15 years of buy to let's Nadine rates top of all letting agents we have dealt with, Cheltenham and London. We could not recommend her highly enough and a very nice person as well. Always a pleasure to deal with....
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Comment on agent fees
Fees were competitive in comparison to other agents.
Was this helpful? Yes
Jan 25,2017
Minithumbup
By:
Jan 25,2017
1 people found
this helpful
Holly has been fantastic in helping us secure our new home. Nothing seems too much hassle and she has been accommodating and efficient. Thank you for all your help....
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Comment on agent fees
good
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
1 people found
this helpful
I have used CGT for almost 20 years now. The staff have always been professional and get any problems resolved quickly. They offer a fair intermediary between landlord and tenant. Recommend them,...
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Comment on agent fees
could always be lower :-)
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
1 people found
this helpful
Dear Becky and Team, Just a line to say a big thank you for your care in looking after my property. A big thank you for finding a new tenant so quickly. Keep up the good work. Best Regards Pip Bishop - Landlord (a little something will be sent to the office)...
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Jan 23,2017
Minithumbup
By:
Jan 23,2017
1 people found
this helpful
As an existing customer of CGT I had a property to move out of and one to move into. The whole team have been very helpful and efficient, particularly Harriet and Nadine. Friendly, professional and knowledgeable. My scenario wasn't straight forward but was dealt with extremely well. I would have no hesitation recommending CGT. Many thanks....
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Comment on agent fees
Fair.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 0 17 11 0 0 0 0 1 1

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 2:42 PM 21/12/2016 by Tammy Powell

Complaints Procedure

No procedure set.
Last updated at 2:42 PM 21/12/2016 by Tammy Powell

Awards won by CGT Lettings

Individual Branch Awards

Firm rankings



Cheltenham
119 The Promenade, Cheltenham GL50
(12)
Gloucester
27-29 London Road, Gloucester GL1
(16)
Quedgeley
104 Bristol Road, Quedgeley GL2 4NA
(6)
show all branches (5)
Stroud
51 London Road, Stroud GL5 2AD
(5)
Tewkesbury
3 Church Street, Tewkesbury GL20 5PA
(4)

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