• claim your profile
    Kaz Dabrowski
  • claim your profile
    Justin Lawrence
  • claim your profile
    Lynne Wheatley
  • Tammy Powell
    Tammy Powell
  • claim your profile
    Lucy Jones
  • claim your profile
    Sofia Williams
  • claim your profile
    Becky Horton
  • claim your profile
    Debbie Wilkinson
  • claim your profile
    Kathryn Hemming
  • upload your photo
    Holly Fritchley
  • claim your profile
    Kerry
  • claim your profile
    Harriet Webber
  • claim your profile
    Nadine Willis
  • upload your photo
    Heather Hinton
  • claim your profile
    Dawn Bicknell
  • claim your profile
    Ros Brown
  • claim your profile
    Haydon Brown
  • claim your profile
    Natasha Styles
  • upload your photo
    Jon Carr
  • claim your profile
    KATHRYN HEMMING
  • claim your profile
    DIANE PRICE
  • claim your profile
    Hazel
The Region's Leading Letting Agent & Property Management Company
Cheltenham, Gloucester, Quedgeley and Tewkesbury Residential Lettings (CGT) were first established in 1987 and have rapidly expand
Read full description...The Region's Leading Letting Agent & Property Management Company
Cheltenham, Gloucester, Quedgeley and Tewkesbury Residential Lettings (CGT) were first established in 1987 and have rapidly expanded to become the Region’s leading residential letting and property management company...
 
Website not available

Properties for Sale
Properties to Rent

Feb 19,2018
Minithumbdown
By: 'T'
Feb 19,2018
0 people found
this helpful
Rented from this company for 3 years. And all I can say is giving them 1 star is being nice! Never came to repair anything we were left without hot water when we first moved in as nobody would be called out to fix the boiler. Was left with a broken bathroom light that exploded due to faulty wiering. After leaving the property we have had little conformation about our deposit. We were told on checkout the cooker wasn't greasy and then all of a sudden the day it comes for us to be given the &...
read full review
Was this helpful? Yes
Feb 07,2018
Minithumbdown
By: 'JKE'
Feb 07,2018
0 people found
this helpful
Been into this letting agent twice (18 months apart) to register for a flat to rent. Each time spoke to that same girl, whose name i annoyingly cannot remember. Each time she seemed more interested in eating maltesers than talking to us. Once we were successfully registered with them, all we received was non-sense text messages. Even though we have asked to remove us from their database, we still receive these messages. We were looking for a 1 bedroom flat in town for circa £700pcm. CGT have ...
read full review
Was this helpful? Yes
Dec 20,2017
Minithumbdown
By: 'KP'
Dec 20,2017
1 people found
this helpful
Had reason to call Gloucester branch today to chase money owed to us - not an issue in itself. However, i spoke to whom i assume was a receptionist in accounts *who had the worst customer service skills i have come across in a long time. Very abrupt, not at all communicative with the information i required, extremely dis-courteous with a condescending tone. As a landlord myself, i would have thought a lettings agency would need to provide front line contact in a friendly & welcoming mann...
read full review
Was this helpful? Yes
Dec 15,2017
Minithumbdown
DIANE PRICE
By: 'Abby'
Dec 15,2017
0 people found
this helpful
Excellent service from start to finish, the ladies went above and beyond to help with my property move. They were extremely understanding and patient with my constant questions and made a really stressful time a lot easier....
read full review
Comment on agent fees
Fees were affordable
Was this helpful? Yes
Nov 09,2017
Minithumbup
Holly Fritchley
By: 'Dean'
Nov 09,2017
0 people found
this helpful
I would like to say how brilliant and helpful holly was in the whole process. I can't thank her enough for all her help....
read full review
Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'karen'
Nov 09,2017
0 people found
this helpful
I was a tenant with CGT Quedgeley before i purchased my own property recently. I cannot praise the girls in the Quedgeley office enough, they always went the extra mile for me and i would not hesitate to recommend them....
read full review
Comment on agent fees
very reasonable considering the service
Was this helpful? Yes
Nov 01,2017
Minithumbup
Holly Fritchley
Kerry
By: 'Tony'
Nov 01,2017
0 people found
this helpful
very helpful from the start to finish ,acted very professional, iv dealt with some agents before CGT, but other ones seem rude ....
read full review
Comment on agent fees
very fair, one of the best iv seen online
Was this helpful? Yes
Aug 18,2017
Minithumbup
Lynne Wheatley
Hazel
By: 'Sarah'
Aug 18,2017
0 people found
this helpful
Lynne was fantastic in helping us get the property we wanted, she even advised me on our old rental for a smooth move. Nothing was too much trouble and also arranged for a new carpet to be fitted without question. On moving day she also hoovered for us as fluff had been left. Definitely the best agent i have used and weve rented for 12 years now. Thankyou so much...
read full review
Comment on agent fees
Fee's were ok
Was this helpful? Yes
Jul 28,2017
Minithumbup
Nadine Willis
By: 'Kawsar'
Jul 28,2017
0 people found
this helpful
A really positive team of people at CGT lettings. Nadine especially was a helpful and enthusiastic person to have on board, always remaining optimistic despite the challenges of ongoing works at the property....
read full review
Was this helpful? Yes
Jul 26,2017
Minithumbup
Holly Fritchley
Kerry
By: 'MrL'
Jul 26,2017
0 people found
this helpful
Great service throughout. Responsive, timely and accurate information given at all times. Never had to chase for updates and service was professional. Thank you....
read full review
Comment on agent fees
Expensive, but all agent fees are.
Was this helpful? Yes
Jul 11,2017
Minithumbup
Holly Fritchley
DIANE PRICE
By: 'BOB COLLINS'
Jul 11,2017
0 people found
this helpful
Top marks from all your great staff at the london rd gloucester branch. With special thanks going to holly and Diane who could not be more helpful. Keep up the good work everyone. Love to you all...
read full review
Comment on agent fees
ALL GOOD AND POSITIVE
Was this helpful? Yes
Jun 29,2017
Minithumbdown
By: 'disappointed tenant'
Jun 29,2017
3 people found
this helpful
Been dealing with the Cheltenham branch for a year and a half and would certainly never use this letting agency again. We have been left stranded with leaks and no washing machine facilities or fridge on various occasions - the staff are rude on the phone, patronising, forget emails and don't pass on messages. We have now had 6 people round to 'fix' our washer/ dryer in the space of a couple months because CGT will not organise a new machine to be fitted even after being told by the plumber we n...
read full review
Was this helpful? Yes
Jun 05,2017
Minithumbup
Holly Fritchley
Kerry
By: 'Thompson'
Jun 05,2017
0 people found
this helpful
Overall, the property did not have washing machine and fridge freezer. The monthly price should have been lower than 460. I am ok for now...
read full review
Comment on agent fees
She is very friendly and willing to give give help
Was this helpful? Yes
Jun 02,2017
Minithumbup
Harriet Webber
By: 'David'
Jun 02,2017
0 people found
this helpful
This is the best experience I've ever had with a Property Letting company. From sourcing to the finalising the contract they have been efficient and professional. They fully understood my need and their recommendation on an apartment was perfect. After that Harriet was so incredibly efficient by phone and email. Every piece of detail was covered and when we went to collect the keys, all the documents were ready with keys etc. A great job deserving of a five star rating....
read full review
Was this helpful? Yes
May 26,2017
Minithumbup
Holly Fritchley
By: 'Jamie'
May 26,2017
0 people found
this helpful
Holly was very friendly and gave me a lot of time for my viewing, I was able to view 4 different properties on the same day and I found the one for me. I felt the entire process was painless and easy. Thanks....
read full review
Comment on agent fees
Fee's were as expected, but its a bonus to get nice service.
Was this helpful? Yes
May 24,2017
Minithumbdown
Justin Lawrence
By: 'cdd737'
May 24,2017
2 people found
this helpful
Would rate 0 stars if I could. When I collected my keys the staff member was extremely rude and quibbled over 30 seconds of time. They failed to fix a damp issue 3 years after acknowledging it's existence (they only actually made plans to fix it when I gave notice to move out). They ignored my calls/messages. They take photos during your inspections and on one occasion told me my bedroom wasn't tidy enough (it wasn't that bad!). All in all I would avoid this company like the plague....
read full review
Comment on agent fees
Fees are a rip off no matter what the agent but CGTs were no different to any other agent's so 'normal' is how I'd classify their fees.
Was this helpful? Yes
May 23,2017
Minithumbup
Holly Fritchley
By: 'Jamie Frost'
May 23,2017
0 people found
this helpful
Having rented through CGT Lettings previously they were an obvious choice when looking to move back to Gloucester. Holly Fritchley really is an asset to the company and made the entire process of arranging the tenancy an efficient and relatively stress-free one. Thank you for all of your hard work-loving the new place!...
read full review
Was this helpful? Yes
May 18,2017
Minithumbup
Lynne Wheatley
By: 'Andrew Foster'
May 18,2017
0 people found
this helpful
Lynne has been an asset to me and my property portfolio, whenever I have an empty property to fill, this is the first person that I look to contact. On average an empty property has been filled within 24 to 48 hours and with tenants that you can trust. Well done Lynne and the positive team, keep up your fantastic work 👍...
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 13,2017
Minithumbup
Holly Fritchley
Kerry
By: 'Jordan'
May 13,2017
0 people found
this helpful
Both holly and Kerry very helpful and was quick to respond to our questions. They let us go and look at the propertey more than once which was nice so we could get a feeling of the house....
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 10,2017
Minithumbup
Holly Fritchley
Kerry
By: 'Aleks & Pete'
May 10,2017
0 people found
this helpful
We have eceived a great service from the Gloucester branch. As we are dog onwers we found it very difficult to find a dog friendly property. After finding one with CGT the process of moving in was quick and hassle free....
read full review
Comment on agent fees
Letting fees generally too high across all letting agencies.
Was this helpful? Yes
Apr 27,2017
Minithumbup
By: 'MP'
Apr 27,2017
0 people found
this helpful
We have used CGT Quedgeley for over 12 years and have always received a good, professional and friendly service. Due to this we have, with time, let additional properties through them....
read full review
Comment on agent fees
Set at a realistic market rate.
Was this helpful? Yes
Apr 27,2017
Minithumbup
Lynne Wheatley
By: 'Richard'
Apr 27,2017
0 people found
this helpful
CGT were professional, pro-active and efficient throughout the whole process from the point of putting down my deposit through to handing back the keys at the end of the tenancy. We dealt with Lynne who was supportive and did everything by the book. She was super knowledgeable about the local market, law and what to do and when to do it without hesitation and she was always happy and smiling when being approached. We also dealt with Hazel when it came to the property management side of things. ...
read full review
Comment on agent fees
Fees were competitively priced,
Was this helpful? Yes
Apr 27,2017
Minithumbup
Debbie Wilkinson
Jon Carr
By: 'Sara'
Apr 27,2017
0 people found
this helpful
Having used this branch of CGT twice now I have found the staff friendly, approachable and efficient in their work. They have a common sense, straightforward way of working and have been cooperative and helpful in my dealings with them....
read full review
Comment on agent fees
Not cheap by any stretch of the imagination, but what agent is these days???
Was this helpful? Yes
Apr 26,2017
Minithumbup
Tammy Powell
By: 'Phil'
Apr 26,2017
1 people found
this helpful
The service we received from Tammy and the staff was friendly, fast, efficient and very helpful. Based on this experience I would have no reservations in recommending CGT to other landlords....
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes
Mar 29,2017
Minithumbup
Kathryn Hemming
By: 'Jan'
Mar 29,2017
0 people found
this helpful
Kathryn Hemming has been dealing with the accounts for our Gloucester properties for some years, and has always been exceptionally good. She is understanding, sympathetic, and very quick to look at and sort out problems - and there have been quite a few. I have nothing but praise for her ability and attitude....
read full review
Comment on agent fees
I used to feel happy about the fees, because everything seemed to run so efficiently. Sadly at present, apart from Kathryn's end of things, this does not seem to be the case.
Was this helpful? Yes
Mar 24,2017
Minithumbup
Holly Fritchley
By: 'Mel'
Mar 24,2017
0 people found
this helpful
Holly was an absolute pleasure to deal with and went out of her way to facilitate a rental for us. She is professional, polite and efficient with that added human touch. An asset to any company and comes highly recommended....
read full review
Comment on agent fees
No issues.
Was this helpful? Yes
Mar 24,2017
Minithumbup
Holly Fritchley
By: 'Jessy'
Mar 24,2017
0 people found
this helpful
What a fantastic service! A great friendly bunch! If it wasn't for Holly we wouldn't be where we are today! Nothing but fast responses a bubbly personality and great customer service I can't fault CGT would defiantly recommend! 😃😃😃😃...
read full review
Was this helpful? Yes
Mar 24,2017
Minithumbup
Jon Carr
By: 'Nick Burd'
Mar 24,2017
0 people found
this helpful
Jon has been extremely professional and nothing has been too much trouble. He is very friendly, approciable and helpful. I would recommend him anytime....
read full review
Was this helpful? Yes
Mar 23,2017
Minithumbup
Nadine Willis
By: 'Chrissy'
Mar 23,2017
0 people found
this helpful
Excellent and efficient service, Nadine always goes the extra mile. She is reliable, prompt and efficient and is always fully prepared...
read full review
Was this helpful? Yes
Mar 14,2017
Minithumbup
Holly Fritchley
Haydon Brown
By: 'Lou'
Mar 14,2017
0 people found
this helpful
Very friendly and helpful. Haydon showed me around the property and I then dealt with Holly in the office (but everyone I dealt with on the phone or met in the office was friendly). Both professional and put me at ease. Was already a tenant with CGT and when I needed to move I was inclined to stay with them,...
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 33 16 0 0 0 0 2 2

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.
.

Find the Best Agent to
Buy, Sell or Rent Property