Century 21
4.8/5, 527 reviews
94% recommended
97% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction

Property Features

We are dedicated to continually providing buyers and sellers of homes with the highest quality service. show more We are dedicated to continually providing buyers and sellers of homes with the highest quality service.

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Latest Reviews

 View all Reviews 527
Featured Review
a
reviewed by 'Alan'
“House selling is easy...if you use Century 21!Century 21 (Liverpool South) is an excellent Estate Agent and managed the sale ......”
Featured Review
a
reviewed by 'Louisa'
“From the other estate agencies, century21 has been tremendously amazing. Communication with them was seem-less and they were prompt and ......”
Featured Review
a
reviewed by 'Jan and John'
“Having not sold a house for over 30 years we were looking for an agent who would guide us through the ......”
Featured Review
a
reviewed by 'Marion Fallon'
“Totally professional and courteous, handled everything, I can't recommend highly enough. This really is a personal service that you rarely ......”
Featured Review
a
reviewed by 'Rachel'
“Great support and service throughout my transaction from the team at Century 21. Responsive, proactive, consistent, experienced and professional. A great ......”
28th Mar 2024
reviewed by 'Ann'
“Great service from Claire at Century 21. We accepted an offer after just a week after 4 months without a viewing with ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £1,000,000
Lettings 93% 92% £260 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 5 153 16 156 3 122 0 12 6
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Century 21 Branches (view all 42)
Archway, N19
Barking, IG11
Bedford, MK40
Birmingham, B20
Birmingham, B3
Cambridge, CB1
Cambuslang, G72
Camden Town, NW1
Featured Review
a

“House selling is easy...if you use Century 21......”

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Nov 28,2022
Minithumbup
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Liz
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Megan
By: 'Alan'
Nov 28,2022
3 people found
this helpful
House selling is easy...if you use Century 21! Century 21 (Liverpool South) is an excellent Estate Agent and managed the sale of my property in a professional and well organised manner. Dan and his team , particularly Liz and Megan, effectively said to me 'leave it with ...
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Featured Review
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“Awesome estate agency company to work with......”

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Sep 10,2022
Minithumbup
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Dan
By: 'Louisa'
Sep 10,2022
0 people found
this helpful
From the other estate agencies, century21 has been tremendously amazing. Communication with them was seem-less and they were prompt and professional. We would use them again....
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Featured Review
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“Excellent...”

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Aug 22,2022
Minithumbup
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Dan
By: 'Jan and John'
Aug 22,2022
0 people found
this helpful
Having not sold a house for over 30 years we were looking for an agent who would guide us through the process, give us sound advice and respond promptly to our queries. Century 21 did not disappoint us. Dan Pennington was recommended to us for his professionalism ...
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Featured Review
a

“Totally professional and courteous, handled e......”

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May 28,2022
Minithumbup
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Claire Caplan
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Dan
By: 'Marion Fallon'
May 28,2022
0 people found
this helpful
Totally professional and courteous, handled everything, I can't recommend highly enough. This really is a personal service that you rarely see these days....
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Featured Review
a

“Great support and service...”

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Jan 22,2023
Minithumbup
By: 'Rachel'
Jan 22,2023
0 people found
this helpful
Great support and service throughout my transaction from the team at Century 21. Responsive, proactive, consistent, experienced and professional. A great team to work with....
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“Cannot thank Claire Caplan enough for her sup......”

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Nov 23,2020
Minithumbup
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Claire Caplan
By: 'Janet'
Nov 23,2020
0 people found
this helpful
Cannot thank Claire Caplan enough for her support during my recent house move, at every step she kept me informed and nothing was too much trouble (I am 81 and wasn’t looking forward to the upheaval and stress!) From start to finish, Claire has been ...
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“From our first enquiry about the property we ......”

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Nov 23,2020
Minithumbup
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Dan
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Liz
By: 'Lisa'
Nov 23,2020
0 people found
this helpful
From our first enquiry about the property we moved into Dan was more than helpful. I base anything I do on customer service and Dan was brilliant. After most things where completed we was passed onto Liz who we mostly dealt with and she was ...
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“I really can not overemphasize how delighted I have been ......”

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Nov 19,2020
Minithumbup
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Dan
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Katie
By: 'K.'
Nov 19,2020
0 people found
this helpful
I really can not overemphasize how delighted I have been with Century 21 throughout the 4 years that they have been involved in renting out and management of our house. The level of service received is always professional, friendly, emails are responded to very quickly (this being ...
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“Excellent service!!...”

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Nov 19,2020
Minithumbup
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Lisa
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Liz
By: 'Jeff'
Nov 19,2020
0 people found
this helpful
Myself and my partner couldnt be happier with the services we received from Lisa, Liz and Katie at C21 South Liverpool when we were desperately looking for a home to rent. From the very first phone call we made and through out the process, the ...
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“A 5 star customer service doesn't do justice ......”

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Nov 05,2020
Minithumbup
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Claire Caplan
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Dan
By: 'David'
Nov 05,2020
0 people found
this helpful
A 5 star customer service doesn't do justice to the fantastic service provided by C21. To bring the level of service to life: we only engaged with one friendly agent (who knew the market) end2end, up to date 2 way comms via sale WhatsApp group setup ...
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“Really helpful and patient throughout, Claire......”

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Nov 05,2020
Minithumbup
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Claire Caplan
By: 'Jon'
Nov 05,2020
0 people found
this helpful
Really helpful and patient throughout, Claire was perfect for me as a first time buyer. I would have no hesitation recommending...
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“Century 21 have provides an excellent service......”

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Oct 07,2020
Minithumbup
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Dan
By: 'Matt'
Oct 07,2020
0 people found
this helpful
Century 21 have provides an excellent service from start to finish. I would recommend to any landlords looking to rent out their property....
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“What can you say but outstanding service coul......”

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Oct 06,2020
Minithumbup
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Claire Caplan
By: 'Ian'
Oct 06,2020
0 people found
this helpful
What can you say but outstanding service could not be beaten anywhere price service speed of sale well done to all staff and a big thank you to Clare she went beyond the norm wow...
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“Claire is one of the best estate agents I've ......”

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Sep 29,2020
Minithumbup
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Claire Caplan
By: 'Sean'
Sep 29,2020
0 people found
this helpful
Claire is one of the best estate agents I've ever dealt with and ensures she stays involved in the transaction from start to finish. When selling any properties in the future I would look to use Claire....
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“The sale of my property was initially a few d......”

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Sep 18,2020
Minithumbup
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Liz
By: 'ALAN'
Sep 18,2020
0 people found
this helpful
The sale of my property was initially a few days before lock down at which point an offer was made and accepted. Lock down then caused the process to be long and frustrating but the day to day delays were well handled by Century21. In ...
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“Absolutely brilliant service at the South Liv......”

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Sep 18,2020
Minithumbup
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Megan
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Dan
By: 'Ged'
Sep 18,2020
1 people found
this helpful
Absolutely brilliant service at the South Liverpool Woolton branch. Hugely efficient and extremely helpful. Excellent team who are very client focused. I've spent many years dealing with estate agents and my recent dealings with Century 21 Woolton have been by far the best. Simply the bench ...
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“Personalised customer care. Always available ......”

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Sep 12,2020
Minithumbup
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Claire Caplan
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Dan
By: 'Catherine'
Sep 12,2020
0 people found
this helpful
Personalised customer care. Always available and nothing was too much trouble. Claire was amazing! I would definitely recommend Century 21 to anyone selling or buying in Liverpool....
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“Outstanding agent with faultless communication......”

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Aug 10,2020
Minithumbup
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Claire Caplan
By: 'Gary'
Aug 10,2020
0 people found
this helpful
We chose Century 21 after reading positive online reviews and found them to be very accurate. Having moved eleven times in total, we are in a good position to compare and the service we received from Century 21 was in another league. Every query we had during ...
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“Amazing customer service, the whole team made......”

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Aug 06,2020
Minithumbup
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Katie
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Liz
By: 'Adam'
Aug 06,2020
0 people found
this helpful
Amazing customer service, the whole team made the process as quick and stress free as possible. Stayed in constant contact from start to finish. The best estate agents I have dealt with so far. Thank you again to all the staff at Century 21 Liverpool...
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“Claire Caplan was the lady who helped me to p......”

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Aug 06,2020
Minithumbup
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Claire Caplan
By: 'SA'
Aug 06,2020
0 people found
this helpful
Claire Caplan was the lady who helped me to purchase my property. From the start she was available to answer my queries and I was always able to contact her. I would not hesitate to recommend Claire at CENTURY 21 as I received a professional and ...
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“Great sales price for our property- very professional, perceptive and insightful....”

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Jul 29,2020
Minithumbup
By: 'Jamie'
Jul 29,2020
0 people found
this helpful
Megan was the agent who dealt with the sale of my property. Megan was extremely knowledgeable about the local market and achieved us a great price up on sale. She made the whole sales process an easy, quick and pain free process and kept us ...
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“I have found my experience with Century 21 no......”

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Jul 16,2020
Minithumbup
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Claire Caplan
By: 'Joan'
Jul 16,2020
0 people found
this helpful
I have found my experience with Century 21 nothing but faultless. Claire was the agent I dealt with and she was invaluable, very professional, extremely helpful and always there to answer my many questions and queries. Far better than the agents selling my property!...
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“Very Positive Experience...”

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Jul 14,2020
Minithumbup
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Megan
By: 'Matthew'
Jul 14,2020
0 people found
this helpful
Very positive experience. Megan went above and beyond to help me guide through the process and answer any questions. Would definitely recommend. No issues encountered....
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“Very friendly, excellent communication. Clair......”

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Jul 06,2020
Minithumbup
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Claire
By: 'Lauren'
Jul 06,2020
0 people found
this helpful
Very friendly, excellent communication. Claire was always there straight away to answer calls, messages regarding our move - even for trivial questions. From viewing to the move in date, everything was kept nice and straight forward with lovely service....
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“Thank you so much for all your help. Always q......”

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Jun 30,2020
Minithumbup
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Dan
By: 'Rebecca'
Jun 30,2020
0 people found
this helpful
Thank you so much for all your help. Always quick with replying to anything I’ve emailed and called about. Very friendly and would recommend to anyone else ....
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“Sale...”

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Jun 26,2020
Minithumbup
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Claire Caplan
By: 'Ruth'
Jun 26,2020
0 people found
this helpful
I chose Century 21 because it is a local firm. I was told that I would deal with one person throughout the process and not get passed from one person to another. Unfortunately, lockdown happened in the middle of the process but once the surveyor was ...
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“Dan and Lisa were great!The process to start......”

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Jun 22,2020
Minithumbup
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Dan
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Lisa
By: 'Desiree'
Jun 22,2020
0 people found
this helpful
Dan and Lisa were great! The process to start my tenancy agreement was really fast and they answered all my questions promptly....
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“We had the assistance of Claire Caplan with o......”

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Jun 12,2020
Minithumbup
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Claire Caplan
By: 'Rob'
Jun 12,2020
0 people found
this helpful
We had the assistance of Claire Caplan with our sale, and we could not of been happier! We would highly recommend to any of our friends and family in future dealings in the property market....
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“Amazing customer service...”

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Jun 08,2020
Minithumbup
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Dan
By: 'Chelsie'
Jun 08,2020
0 people found
this helpful
Amazing customer service from Dan, who was such a great help to us moving into our 1st home. He made it so quick & easy. Any enquires I had, he would respond instantly! (even out of hours!) 10/10 from start to finish. Thank you so much....
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“Century 21 Woolton - fantastic!...”

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Jun 08,2020
Minithumbup
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Claire Caplan
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Dan
By: 'Katie'
Jun 08,2020
0 people found
this helpful
Century 21 recently helped us sell a much loved family home. They were fantastic from start to finish, offering a personal and efficient service at every stage. Claire at Century 21 was absolutely brilliant, she did everything from viewings to talking through concerns with us and chasing ...
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“Fantastic customer service. Very friendly and......”

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Jun 08,2020
Minithumbup
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Dan
By: 'Kristy'
Jun 08,2020
0 people found
this helpful
Fantastic customer service. Very friendly and open. I would use this company again. Thanks Dan for all your help during this stressful time...
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“VERY PROFESSIONAL SERVICE AND VERY EFFICIENT ......”

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Jun 05,2020
Minithumbup
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Megan
By: 'Federico'
Jun 05,2020
0 people found
this helpful
VERY PROFESSIONAL SERVICE AND VERY EFFICIENT IN FINDING A NEW TENANT DURING TH LOCKDOWN. I WAS CONSTANTLY INFORMED ABOUT THE TENANT\'S PROFILE DURING THE APPLICATION PROCESS. AND TH SUPPORT DURING THE LOCKDOWN WAS EXCELLENT. GOOD JOB...
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“Brilliant from start to finish.We were the ......”

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Jun 04,2020
Minithumbup
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Claire Caplan
By: 'Bronwyn'
Jun 04,2020
0 people found
this helpful
Brilliant from start to finish. We were the first to go and view the property and put an offer in the next day, Claire kept in touch with us and the vendor for the whole process, and chased solicitors when they were being slow. Completely ...
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“Top agents...”

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May 21,2020
Minithumbup
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Claire Caplan
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Dan
By: 'Christine'
May 21,2020
0 people found
this helpful
Top agents This is the 2nd time we have used Century 21 to sell a property and we are again very impressed with the level of service and personal touch. A special thank you to Claire Caplan of Woolton office who kept us informed every step ...
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“Recently purchased a property through Century......”

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May 01,2020
Minithumbup
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Claire Caplan
By: 'Anthony'
May 01,2020
0 people found
this helpful
Recently purchased a property through Century 21 and was looked after by Claire Caplan throughout the whole process. Service was outstanding, nothing was too much trouble. Claire took or returned phone calls at all times of the day and was always able to help. She arranged ...
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Landlord Fees

Overall Fees
£594 (inc. VAT), On Completion (Fees are negotiable)

Please request our full breakdown of fees. Fees start from as little as £495+vat but vary depending on the service requested.

Last updated on 03/06/2019, 11:28 PM by Dan Pennington, Managing Director


Vendor Fees

Overall Fees
1.2% (inc. VAT), On Completion (Fees are negotiable)

Depending on the value of the property, and the service provided, please contact us to discuss fees in more detail.

Last updated on 03/06/2019, 11:24 PM by Dan Pennington, Managing Director


Tenant Fees

Overall Fees

We do not charge tenants any admin fees. We will request a £150 holding - reservation deposit to reserve a property and pending a successful reference, this deposit will come off the first month's rent when requested.

Last updated on 03/06/2019, 11:26 PM by Dan Pennington, Managing Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Email [email protected]
Last updated at 3:17 PM 16/12/2020 by allAgents

Awards won by Century 21

Regional Awards won by Century 21

Individual Branch Awards

Liverpool, L25



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